Wonderful caring staff providing the best eye care. I have been to other providers and the care…read moredoes not compare to Dr. Schneider

Dr. Schneider and all her staff are fabulous. I had cataract surgery on both eyes with her and am…read morevery pleased with the results. I highly recommend Dr. Schneider.

Updated: Dr Thibodeaux had the office call and approved pickup that the guy last week didn't know…read moreabout. They got me in within a half hour from the first call. New contacts fit well and I'm getting used to the multi vision contacts. Really took great care of me and overcame the bad experience from Friday that was just a misunderstanding. Everyone has hiccups, it's how they react and they did awesome.

While the actual interaction with the ophthalmologist Dr. Kurica was pleasant enough, I felt the…read morestaff unprofessional and the scheduling of appointments severely lacking in customer service. Bathroom was in need of attention. It is a large practice. I wanted to go to the uptown office but because I wanted evaluation for cataracts, I had to go to the Metairie office. I was seen by a technician who wore sweatpants as a uniform. Seriously? She did the refraction. Several times I told her that the images were NOT clear to me. Eyes examined and seen by Dr. Kurica who said I didn't have cataracts. Great. Given an rx and he said, "It's practically the same as your old one; I just tweaked it a bit". Got glasses made at Costco and the rx was WAY off. Costco said there was a BIG difference between previous rx and new one. Definitely not a "tweaking". Tried to get a return appointment for correction and was told I had to see same doctor and got an appointment for 3 weeks later! For second visit, the waiting room was completely packed. Several people in wheelchairs. Was seen by same technician as first time. When I explained my situation she immediately blamed Costco for error. When I pointed out that the rx he gave me was significantly different from my previous rx, in spite of him telling me he only "tweaked it", she said, "Well his idea of tweaking is bigger than our idea of it". ???? Went back to waiting room but it was so crowded I chose to wait in the hall. Looked like a COVID factory in there. My appointment was at 1:45. By 3:00 I still had not seen the doctor. I asked a few times about the delay and was told they were really busy (obviously). Clearly he was over scheduled. Finally I grabbed the doc between exam rooms and told him I'd been there since 1:45. Shortly after I was roomed. Doctor came in and did his own refraction and admitted the technician did it wrong. Gave me new rx. So I had two visits and an afternoon blown because of technician's incompetence. Not to mention time and material wasted by Costco. Now I have to go back and get another pair. I do not recommend this practice. No offense to Dr. Kurica but his staff needs training and improved dress code to look professional, and scheduling needs correction.

Brought my son to Dr Singer on a recommendation from a friend and he's gone from 20/400 vision to…read more20/40 and still improving 4 months out. Comparing cost to a lifetime of purchasing glasses, it's very reasonable.

I am completely satisfied with my experience & results with the Haley-Singer team. They exceeded…read morethe expectations of my imagination. 1 month after the surgery I now possess 20/25 vision. Beforehand, I could not see the big E during an eye exam without my glasses. At this time my eyes are quite healed, though they will continue to get better, and my vision is likely to further improve. I am not having difficulty with blurred vision or other common and relatively short-term post-surgery side effects. Summary of Haley-Singer pros: No hidden fees; great pricing; great service package; compassionate, passionate, experienced doctors; knowledgeable clinical staff at all levels; clear & concise verbal & written communication every step of the way provided by doctors and all clinical staff; flexible; comfortable & well-kept office locations. Summary of cons: I can't think of any suggestions for improvement, and I have not experienced any dissatisfactions at this point. Experience of pros in detail: No Hidden Fees: Originally, I went to another doctor for an assessment to see if I qualified for PRK. That doctor's equipment failed and he referred me to Dr. Singer's office. From the beginning, my first phone conversation with one of the Haley-Singer clerical workers, I had received very a clear and direct understanding of the expenses verbally and in documentation. Great Pricing: I found that receiving PRK treatment from Haley-Singer team was a few hundred dollars cheaper than from other clinics. Additionally, I found the medicine to not be a great expense. the necessary antibiotic and steroid eye drops were generic brands, as far as I understand after co-paying with my health insurance, so they were not costly. I did not fill the prescription for the pain or sleep medicine (not recommended by the doctor),so I am not sure about the costliness of those items. Great Service Package: The services are all included in the surgery fee, including the required follow up appointments. This was great because it relieved me of uncertainties regarding appointment scheduling and financials during the time of recovery. Moreover, I learned that if extra follow up appointments were needed, then they would most likely be given as part of the package deal. Compassionate & Passionate: Dr. Singer recommended that I get High Definition PRK based on my characteristics. Regardless, I selected to only get PRK because I could not really afford the upgrade since I just graduated from college. After learning about my situation he upgraded me to High Definition PRK and only charged me for getting standard PRK. The fact that he did this let me know he truly believes in his recommendations as a doctor and cares about his patients. Dr. Estrada conducts charitable work in a foreign country to help people obtain glasses that they would not otherwise be able to get for one reason or another. The fact of that in conjunction with my experience with her solidified my impression of her as being a most compassionate doctor that is deeply committed to medicine and humanitarianism. Experienced: Dr. Singer is recognized as having the most experience with performing PRK and LASIK surgery in the New Orleans region. I learned this from websites that share summarized stats of doctors work experience. The stats showed me that Dr. Singer has performed the most PRK & Lasik surgeries in the New Orleans area comparatively. This provided confidence and his work experience was recognized intuitively when meeting him and receiving the surgery. Knowledgeable staff at all levels: Each type of worker of the Haley-Singer team that I communicated with was able to answer my questions. They have the knowledge of their services understood like the back of their hand. Clear and concise communication: All verbal and oral instructions were clear and simple to understand. The documents are printed with great tact in mind. Each document is provided with extra-large print that is most helpful especially when trying to read during initial stages of recovery. Moreover, during the surgery, Dr. Singer explained each thing that was going to happen and its purpose. This was very reliving since the PRK surgery had some very strange experiences that were reminiscent of science fiction films. Flexible: As I said, I did not choose to use painkillers or sleeping medication for recovery. Additionally, I chose to use a bus to get home after the operation. Both of these things are not recommended for this type of operation by doctors, in general. Despite my going against Dr. Singer's recommendations, I received the utmost kindness, concern, and useful tips for making it through the painful and difficult experience my choice entailed. Comfortable and well-kept locations: Both locations host a very comfortable atmosphere. In particular, the atmosphere of the location where the surgery is conducted was soothing for me.

I had went to several different LASIK professional for a consultation before deciding on Eye…read moreSurgery Center of LA. Highly recommended! Dr. Haley and staffs are caring, friendly professionals who made my lasik experience so pleasant. I cannot praise them enough. This is definitely the place to go to for all your eye care need.

From the owner: Welcome to the Eye Surgery Center of Louisiana. Please click on our website, here you will find all…read morethe information you need about our practice, our doctors, and the eye care procedures we offer. You will also learn about the network of care we offer to all our patients - the nearest location may be just around the corner. Enjoy a lifetime of great vision by working with the experienced, professional doctors and staff at the Eye Surgery Center of Louisiana.

I love the entire staff at Eyecare 20/20! They are all very knowledgeable and efficient. You are in…read moreand out very quickly. Dr. Notoroberto is the best! All the doctors there are awesome. Make your appointment now, you'll be glad you did!!

DISCONNECTED DOCTOR with MAJOR ISSUES!!!…read more Lenora left me unattended while I was doing a visual field test. I first started with my right eye, and when I was finished, I had to wait a few minutes b4 another tech showed up to test my left eye. This was concerning and unacceptable. Medical verbal abuse and inappropriate behavior conducted by Dr. Neil Notaroberto, when he told me that I was dropped off at his doorstep. He also got visibly irritated when I asked about AMD & Macular Degeneration. His response was I will get confused, and that I don't have that. His bedside manner is unprofessionally disturbing. My visit was on Tuesday the 16th of May 2023, and as of Wednesday the 17th of May 2023, he is no longer my doctor. The very next day, I notified Eyecare 20/20, of my intentions. He would get 0 stars, if that was an option.

Went here about a year ago. Dr. Anh was great and the only reason I'm giving 2 stars. When I asked…read morefor my prescription that I paid for the lady at the front desk said she will give it to me when I come back to order contacts and glasses. I was dumbfounded at the fact that she basically told me she was holding it hostage until then. Of course I get automated calls to schedule another appointment every few months or so.

I called and got a quote to make some sunglasses I received into prescription sunglasses. The…read moreOptometrist told me $350 plus tax. This was the best price I was quoted so I took the 30 minute ride out to Pearl River. Once there I was present a bill for $420 plus $18.90 tax. When I asked the Dr why it was so much more considering the she new the type of frames and the exact lens I wanted when she quoted me she didn't have much to say and didn't appear to care. I won't be back.

Dr Belk was very knowledgeable and explained everything extremely well. He listened to my concerns…read moreand addressed them. I have had issue with eye dr's in the past not caring what I have to say.

We are on an RV trip and my glasses broke. After multiple hassles which I will describe below I…read morecalled Belk Eye Clinic and tried to schedule an eye appointment. The person said there were no appointments available that day but when I explained the situation she said to bring the glasses in they would figure out a way to fix them. I went in and sure enough they fixed the glasses (that I was sure were unfixable ). Not only that but they recommended a store to go to to pick up some things. The folks there were friendly and unbelievably helpful. Now the hassles part of the story I needed glasses in the next day because we were heading out to our next destination that was in Texas in the middle of nowhere. I called the "one hour" glasses place and they couldn't use my current lenses to make new glasses (state law) and I needed to get a prescription. I called my existing Opthamologist (his practice was recently bought out by a mega ophthalmologist company) and after multiple hassles and false starts they sent the prescription. I then called the "one hour" place and they said they couldn't use the prescription since it was over a year old (state law - who knew Mississippi the home of small government had so many laws). That is when I called Belk and they made everything good.

I live in Wiggins, MS. My optometrist tried to send me as an emergency glaucoma patient, with an…read moreIOP of 60 to Hattiesburg, they refused. Dr. Benefield kept his clinic and staff open until he had done what was necessary!! I am sure there have been patient's appointments that have been delayed because of ongoing issues with my eye. He is a superb Doctor and as happenstance would have it he is a genius‼‼

Dr. Benefield has treated me for nine plus years. I am diabetic, and he keeps close watch for…read morechanges in my vision and my retina. I had cataract surgery on both eyes about 2 years ago with no complications and wonderful results. Recently the right eye seemed a bit cloudy. He brought me in yesterday for a laser treatment to remove the growth of cells over my artificial lense. Again, the results are excellent. I woke up with clear vision in the operative eye, and there is no residual pain or discomfort. This procedure was subject to a deductible of several hundred dollars from Humana, plus a fixed fee for the surgery center itself. I feel that my outstanding vision at age 73 is well worth the fee. Dr. Benefield and his staff have always been very courteous and helpful over the years. There have been one or two appointment glitches, but those are only minor inconveniences which also happen in other medical practices. I highly recommend this office after nearly 10 years and I'm thankful to have this quality of service here on the Gulf Coast.

These guys have been taking care of mine and my family's eyes for a few years now and all of us are…read moreso happy with the level of service we've received. Everyone is professional, kind, and knowledgeable. Most importantly, we have all been made to feel as though we matter and our care is truly the most important part of the business. Recently I was talking to a friend of mine who lives pretty far away. We came to the realization that we were both patients. Although there are many practices much closer to her home, she wouldn't think of making a change. Truly a gem.

Visited this office recently to become re-established with an optometrist after relocating from out…read moreof state. The staff were friendly and Dr. Mike was great. Will return for my next annual appointment! :)