Exceptional experience! Showroom has plenty of sample choices! Loved the carpet we selected ~ super…read moresoft & just the look we wanted. High quality. Amy was prompt & professional through the entire process. She made it easy for us!! So glad we found this store!

I have been a customer here a couple of times. Prices ok and service mediocre. But product worked…read moreout well. However, I called to express a concern about delivery driver that pulled out of local Ace hardware store in JM vehicle, Cutting me off and I had the nerve to blow my horn as I avoided being struck by this vehicle. As I approached the turn off to my home he pulled up, waited for me at the light and threatened me to pull over and get my ass kicked. I should have gone straight to the police. Pretty stupid employee threatening someone with assault and battery while they are driving their employer's vehicle. I called JM carpets. Was told to call the owner the next day. I did. Left a message. I did get a return call but no call back number. Told he would be available the next morning. I called, and was told owner was gone for the day at 10:00am on a Friday. Told me to try again Monday morning. When I reiterated the nature of my complaint and I would report the incident to the police, I was given a cell phone #. Owner was indifferent. Didn't apologize and simply said he would talk to employee to find out what employee was thinking. So, I'll never shop there again and this story will be shared throughout town to anyone that will listen. Our town deserves better than this!

From word of mouth recommendations we hired Sheppard flooring to do hardwood laminate on our ground…read morefloor. Very professional, very precise, and excellent workmanship went with the job. We were so happy with the results of that project we hired them to re-carpet our second floor. Same results; superior craftsmanship and incredible quality to their products. Five stars is not enough. A true family business, Andy and Heather care about their customers and want only the best results. Highest recommendations possible.

From the owner: Since 1945, Sheppard's Flooring has been a trusted provider of high-quality flooring solutions for…read morehomeowners, builders, and contractors throughout Palmyra, WI, and Southeastern Wisconsin. As a family-owned business, we've built a legacy of excellence by offering premium flooring options and expert guidance for every project--from renovations to brand-new builds. Our mission is to provide honest advice, superior products, and unmatched customer service.

Mike from Jim's Janitorial is OUTSTANDING. He has served our church's (Bethany Lutheran Church in…read moreFort Atkinson) floor needs for several years now and his workmanship and prices are both excellent. He is also very easy to work with, responds quickly to any need we have - whether planned or unplanned, and exudes a positive, worker-bee demeanor. I can't say enough about this small business for keeping an entity's floors in tip-top shape. Highly recommend! ! !

Great company to have clean your home. The prices are so low I was kinda scared at first, but glad…read moreI went with them. Cheap and friendly, highly recommend....

We had Home Creations rip the carpet out of our living room/hall and install oak flooring…read more They did a great job, quickly and about $1800 cheaper than the price quoted us by Bisbee's They were a little weak in "dotting the i's and crossing the t's". They were good about moving the furniture out of the living room, but didn't put it back. I had remind them to replace a smoke detector they had removed. Good news-they moved our TV and entertainment system-no problem, and hooked up my cable when they moved it back. Bisbee's told me "we don't touch electronics" Overall very happy with them.

From the owner: We specialize in Decks Flooring Tile Bathrooms anduch moreread more

Oxi Fresh did a great job cleaning our carpets. Rob was very professional and the Oxi Fresh "green"…read moreprocess cleaned our carpeting very well.

From the owner: Oxi Fresh Carpet Cleaning in Watertown, WI is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home‚Ã"ôs floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn‚Ã"ôt accept anything less! Oxi Fresh Carpet Cleaning in Watertown, WI is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

Geno and Allen installed our floor and couldn't have been nicer! They did an amazing job, and it…read morewasn't an easy project. Their attention to detail really showed and we couldn't be happier with how it turned out.

Repeat customer; had lower level family room carpet replaced which included stairs. Liz was great…read moreto work with, guys that installed did okay job. My concern was that I had over 12 yards of carpet left over- according to Dave (Manager and person who measured), that was to be expected due to 'repeat design' and stairs couldn't be done any other way to piece together instead of cutting 3 feet of carpet for stairs off a 16 foot roll, leaving me with $400 of excess carpet which he states he could only sell as remnant for $75-100. Additionally, was to be 'free installation' which ended up costing me another $419 due to it being laid on concrete and 'repeat design', as well as separate charge for stairs. I would also recommend requesting and reviewing a written estimate as the original that was sent me. The actual ended up being almost $500 more than my final cost, including Illinois versus Wisconsin sales tax

Summary: I Had a Contract with Floor360 -- Got a Defective Floor & Had to file a Lawsuit…read more I built a new home in 2024, and because I've done this rodeo before, my builder and I agreed I would handle the flooring, cabinetry, countertops, and lighting contracts directly rather than through the builder. I'd had good experiences with Floor360 in my Veridian homes, so I emailed Jen Fickling on Sept 2, 2023 proposing that Floor360 work directly with me. They agreed, and I signed a flooring/tile/installation contract via Dropbox on Jan 17, 2024. That contract contained the provision that "all installations done according to industry trade standards". I selected a premium 9.5" Shaw Expressions white oak floor (~$30K). When Floor360 came to install in February, the HVAC wasn't on and the required 5-day acclimation hadn't happened. Unbeknownst to me, my builder was a chiropractor who had inherited the construction company from his father, and the project manager responsible for site conditions like HVAC was his X-ray technician. To avoid delays, Floor360 and the builder privately agreed the builder would install instead of waiting for Floor360's next opening. The builder had never installed this product, didn't buy all required materials, and Floor360 knew this as well as knowing proper acclimation had not occurred. Unsurprisingly, the floor failed--and only then was I told the installation had been switched, despite promises that Floor360's "most senior crew" would do the work. The installation violated basic manufacturer requirements: no 5-day acclimation (installed mid-winter with no HVAC), fasteners spaced 15-24" instead of 6-8", no end fastening, and no required glue assist. Result: cracked boards, lifted seams, splinters, flared ends, and a wood floor that feels like walking on artisanal cobblestone. Shaw inspected, found 70% of boards damaged, and denied warranty coverage due to improper installation/acclimation. Replacement bids are ~$50K, and I legally have to disclose the defect if I sell. What makes this worse is the secrecy. I emailed the replacement designer, Nichole Abbott, repeatedly asking how installation went (2/14/24, 2/24/24, 3/12/24) yet no answers. When I asked where the leftover product was (4/23/24 & 4/24/24), she vaguely said she'd ask "the installers," leaving out the key detail: Floor360 didn't install it. Floor360 now insists my contract was with the builder, even though the builder contract explicitly allowed direct vendor contracts, Floor360 was paid via my personal funds & construction loan, and they accepted that arrangement in writing. Floor360 subcontracting with my builder to swap installation roles on the down low has nothing to do with their contractual obligation to me. The two people who negotiated the working model (Jen Fickling and Christie Thompson) have since left, and it appears nobody bothered to review the terms before denying responsibility. My attorney says the liability is clear. We've given Floor360 multiple chances to fix this; they haven't. So we filed a lawsuit, which you may follow by searching for them on CCAP. A complaint with DSPS/DATCP is in-process. Floor360: if anything here is inaccurate, reply publicly and I'll correct it immediately. You're also welcome to send corrections to my attorney. My only goal is accuracy and getting an undamaged & fully warranted floor. After reading our contract line by line, do you disagree that a properly installed, fully warranted floor is a reasonable expectation?

Incredible service. I found their staff to be very friendly and helpful in helping me select new…read moreflooring for my home. I'd highly recommend them to everyone.