I bought a house in 2013. Suppliers for the build was Nelson Young. About a month ago we were…read morehaving difficulties with the patio door lock. I remembered it to be Andersen silver line but Andersen did not recognize it as their window line and could not assist me. I called Nelson Young and was put in touch with Karl. He was nice enough to research past orders and locate the part I needed for the repair. John came done to install the lock and he took the time to make sure everything worked properly. I am grateful I called them and I am still in awe of how great their customer care is!

Just completed a deck project and would like to give a compliment to Samantha. She was great on…read moretaking orders on the phone for material delivery. Also the guys that delivered all the lumber multiple times. I just had one complaint with one employee Eric. Not a very nice person when I would get him on the phone or in person at the desk. Try to treat your customers a little more nicer we pay your salary.

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

Kurt did multiple projects at our house. He completed all the projects whether big or small with…read moreprecision and in a meticulous manner to ensure a perfect finish. He is very approachable and has great communication. We were very pleased with his work and will keep calling him for future projects. He designed, built and installed the garage shelving system as per our specific needs. He did several minor repairs and installations in and around the house, like dry wall issues, window problems, replaced few deck boards and stairs, installed new shelves, curtain rods, garage lights. We highly recommend High Point Home Restoration for any upgrade, repair or maintenance work for the home.

Excellent rapport and quality of work. Good up front education about pros and cons, value and where…read moreto save money. Worked with us to find a tile type that would meet the neighborhood roofing requirements (historic neighborhood). Repeatedly checked in to make sure that we were satisfied with the progress and product. Happy with the final roof and gutter guards.

We had Metal Roofing Systems do our new beautiful metal roof. We couldn't be happier with the…read moreprocess from start to finish, the quality and attention to detail. Would highly recommend this company. We are so happy with our new roof!!

We undertook a large remodel project that included a new roof, windows, siding, and gutters than…read moreran from July-November. This two-star rating does not reflect the quality of work performed by the individual sub-contracted companies, which final product was satisfactory after timely repairs. The low rating is due to a significant lack of communication with Ridge Top, and unfinished work. Sub-contracted crews showed up on-site unannounced or changed their work schedule without notice from Ridge Top. We were informed we did not need to be home on days only outdoor projects would be completed, and yet crews were ringing the doorbell asking for instructions about installation that was not provided to them by Ridge Top (window orientation, down spout locations, etc). This interfered with work-from-home meetings. During siding work, the doorbell circuit was closed by poor nail placement causing it to run continuously. This resulted in both the door bell and transformer to become overheated and melt the bell chime cover inside the house. This was replaced by an electrician in a timely manner. Significant work-site debris was left in the yard, and Ridge Top's project managers shared our alarm at the final walk through. Together, we picked up roofing brackets, pail-full of nails we have collected with our own magnet, trimmed pieces of fascia/soffit/siding, and whole shingles. When we signed with Ridge Top we specifically asked, and were assured, that the new window trim would match the existing size, eliminating the need for additional significant drywall and paint repair. After 2 separate measurement appointments before installation, the finished trim installed on 13 windows was significantly smaller. We raised this concern during installation and at multiple walkthroughs, but it was repeatedly ignored. At the final walkthrough, Ridge Top acknowledged the extensive repairs required to both drywall and painting, and offered to provide compensation if we could get a quote from our own painter. Unfortunately, 2 weeks after the quote was shared with Ridge Top and multiple un-returned phone calls, they reversed this decision citing generic contract terms. This situation would not have been an issue had Ridge Top honored their initial assurance of minimal repairs or addressed the problem promptly. Instead, the lack of transparency and follow-through has resulted in unnecessary additional expenses and frustration.

After fighting for six months with my insurance company to pay for a new roof due to hail damage, I…read morethought the worst was over with. Little did I know..! They not only charged two grand over the price quoted, they filed a lien on the property even though they knew I was in the process of taking out a bank loan to pay for it. This was after they had already received eleven thousand dollars (almost all that was due). Ironically, they're filing of the lien might be the the thing that sinks the loan, as it is a HELOC. Greedy, greedy company. As for the quality of the work, I am pretty sure I didn't get my money's worth. There are items on the invoice that I am certain they didn't do because Jeff, the guy in charge told me they weren't going to do, but he told me he would be billing insurance for anyway. They got it all done within a single day with a bunch of guys who didn't speak English. Their sign will be going in the garbage today.

Marshall came out and gave us an honest and fair evaluation. We would highly recommend him and his…read morecompany for your siding needs. Excellent.

We were extremely impressed with the excellent communication, professionalism, timeliness and…read morequality of the products Wisco offered. They did what they said they'd do, in the manner they said they would, in a timely fashion during a time when customer service has seemed to be a lost art and quality products don't exist. Even having to reschedule due to the extremely cold temps and knowing the temps wouldn't properly allow for proper cure times when we were initially available, they worked with us to find a suitable time that worked for all. Tim, Brad and Jake were great to work with and Stephanie make coordinating easy. Would highly recommend and will use again.