Positives: the sauna always works. Negatives: although the…read moregym is generally clean and very well kept, there is a heavy smell of roach spray/ raid.

The staff at the this location is awesome more specifically the club manager, Bear. This Gym has…read morethe best vibe and energy and that has a lot to do with him.

I love this place so much! The staff are so kind and helpful. Every member I have encountered has…read morebeen welcoming and helpful as well. Saunas set to 125 degrees. With 30-45 min isometric workouts and 15 min HIT sessions. They also have an air conditioned FX zone with a silent trainer using weights and kettle bells. I have planter fasciitis and bad knees. Other gyms made it too painful to continue but not Hotworx. It doesn't hurt anymore and my skin looks so much better. More calories burned in a short amount of time and sometimes if I'm too tired I can sit in the sauna and still burn. Plus all the extra goodies they offer help too on top of so many opportunities to earn raffle tickets to a possible free month. 24/7 with a specialized passcode to the front door and staff Monday through Saturday. I am so glad I joined and already see a difference after one month!

I decided on HOTWORX after taking advantage of several free trials at various local gyms…read more The studio is immaculate and located in a safe location. Love the fact that they have monthly contests where you win gifts for HOTWORX swag. Thank you for taking good care of me.

I found this club randomly on yelp and reached out for more information. Coach Miguel was super…read moreinformative and invited me to come in for a Saturday intro session for women's kickboxing. I came and did the class and I was hooked in the first 20 minutes. After the class, I inquired for long term participation and signed up for 3x a week. They had a Christmas sale that was awesome, the class was really good and it pushed me to step out of my house and workout with other people other than me. After a week or so, I decided to upgrade my membership to the 5x a week because it's just that good! All of the coaches are super knowledgeable, motivating and I feel like I'm a part of a community which is the most important part. I am so happy to be a part of this club and I hope more of my friends join me in this fun journey! I can't wait to continue to learn new techniques! Thank you to everyone at to the top boxing for this amazing experience! I love it here!

Coach Miguel keeps you motivated during your cardio bag/station/drill work. Never the same work out…read morewhich is great! Nice people and friendly environment. This gym has a bunch of space and new equipment. I enjoy my time there and look forward to going. Thanks Coach Miguel and Coach Dena. RJ

I've been attending this location for over a month now and I was very skeptical at first. Why?…read moreBecause I've never been dedicated to a work out routine more than 6 weeks in my life, by myself. The whole system of accountability in the Orange Theory App, the classes you sign up for, the coaches, and most importantly.....myself. Great location, the staff is friendly, from the front desk people to the Coaches. I've never had a bad experience here. I've only had great moments. So far, I've worked out with some great coaches: Chris, Joseph, and Jess. There's no particular order of favorites but I will say, my top coach has the best playlist. Other than that, with every coach I've worked out with, they are informational and they know what they're doing! So yes, the staff is friendly, motivational and knowledgeable. Timeliness and organized, I can only talk about this location, I've never been to any other OT gym, but they are very timely and organized which helps me out a bunch! I don't need to plan my workouts or time them, I just need to make sure I put something in my stomach for a pre-workout, drink water and show up! It just makes things so much easier for me. You may have to pay higher than what you normally pay at a normal gym, but it's all worth it. Do I see results? Yes, I do. I see my body changes, I see my heart changes for the better and overall health has improved. I see myself attending classes at least 3 times a week. OT makes things simple and this location is just a great place to be.

Great location in Lake Mary. I've taken a couple classes here while visiting family. Chris is an…read moreawesome coach! Will continue to come back when I'm in town.

This is an assault bike. 1 of 2 with just a dead battery that I have contacted several employees…read moreand asked for a work order to be placed beginning in December. Every month since I have checked they can't simply put new batteries in. March I called and they literally put the phone over walked to them came back and said. Yes they're working I come in and they're not. It is April 3rd which you think it's April 1st the Joke of a gym this place is and how they handle the customers needs here. The only times I see the manager in here he is just trying to haggle people into signing up for his low intensity over loud music. I have a membership through my insurance here so I'm able to go to several gyms. God bless those who waste their time coming here.

I have been meaning to update my earlier review for a while now…read more YouFit in Altamonte has a new manager named John that was brought in several months ago. John has done a great job turning this gym back around to where it should be, in a relatively short period of time. Gym and restrooms are clean, equipment is in good working order and the staff is back to greeting members and saying goodbye as they leave. The past manager really let this place go, but John has brought it back to a excellent workout environment. A word to upper management..... do not lose John.

I really like the work out ant the trainer was great too…read more It's challenging but fun.

Great total body workout! Background: I used to do orange theory for a few years and I run often; I…read moretook a class here a few days ago and it was a great experience! Great and effective HIIT type workout that really works the whole body. Will definitely go back once later classes become available!

I'm newer to this gym as I've only been coming for a few weeks but I can say with confidence that…read morethis is a great gym! Friendly staff. Plenty of equipment to choose from, Olympic style lifting stations, sauna, hot tub and pool, kid play area, massage chairs/recovery room, and my personal favorite touch- a cinema workout room with cardio machines. Seriously- this place has everything that'll meat everyone's gym needs. Absolutely love it.

I am in love with my new gym. The staff is friendly and super helpful. The gym is huge and has…read moreplenty of equipment. They have several and magnificent classes. Huge sauna, great recovery machines, their own line of workout products like BCAA, pre workouts, etc. They also sell EoS merchandise and protein shakes and snacks.

The gym experience and classes they offer are great! No issues with that. However, staff here are…read morenot fully trained or are trained to take advantage of their members. My son (a minor) recently went in person, as requested by staff on the phone, where he was advised that he needed to make another payment, which was never explained to him what it was for, they charged him $19.36 which I must point out is $2 more then his monthly membership. Fast forward a week I was charged another $17.23 for his membership. When he went up there they told him they were "investigating" and would call me back. Here we are another 3 weeks later with no word from anyone at Crunch fitness and now they have no history of the $19.36 payment he was "required" to pay when he requested to cancel, the staff member who "processed" the cancellation DID NOT fully complete the process so a cancellation was never sent to my email. I just got off a phone call with the "General Manager" John and he was especially UNHELPFUL. The call started what I thought helpful and understanding, until he started to speak to me in an absolutely condescending tone, unwilling to "meet me in the middle" on a clear clerical error on HIS EMPLOYEE's part. I have never had this many issues in canceling a membership or have been treated with such disrespect.

Edit Jan 2026 Now…read morethey're blasting music at this location!!! Obnoxious and disrespectful! Listen to the video and explain to me who can relax or concentrate during yoga in this atmosphere?!?? I spoke to V at the front desk - 2/05 - 7pm And she didn't care nor lowered the volume. I spoke with Bruna after class and she said these are corporate rules. Pathetic. I earlier praised this location for being respectful to people's ears and now they are doing the same as east colonial just because they think it's cool

I really like this planet fitness! I used to go to it a few years ago. so when I decided to switch…read moreback to no nonsense gym, I chose this one. Although I don't live on this side of town, I still prefer the drive over here as it is around things that I do day to day. I can go to the grocery store after working out, I'm able to grab lunch and it's very close to the freeway. The facilities overall are clean and you can tell that they are really doing what they can to combat the Covid pandemic. They have spacing between each machine, designated areas to work out, more spray bottles to clean your equipment, and there are signs spaced throughout the location advising you to wear your mask when you are moving. The bathrooms are always clean (besides the issue with water dripping all along the counters because they only have air dryers which isn't really an issue for me), and they also have spray bottles for each shower so that you can clean them after using. There is hand sanitizer throughout the gym (especially in the restroom is near the mirrors), and the locker area is kept clean. The music isn't too loud or overwhelming, and they seem to be really managing the amount of people they allow in the gym at one time.

I'm very disappointed with the customer service at Planet Fitness. Almost every time I walk in,…read morethere are multiple employees standing at the front desk, yet no one greets members or even acknowledges you. When you ask for assistance, the responses often feel cold, unfriendly, and dismissive. A gym should feel welcoming and positive, but instead the atmosphere comes across as uncomfortable and negative. Honestly, it makes you wonder if this is part of the reason why, out of all the Planet Fitness locations, the Lake Mary location often feels like the emptiest one. People notice atmosphere and customer service, and it absolutely affects whether members want to keep coming back. Customer service and basic friendliness matter. Members are paying to be there, and a simple greeting and respectful interaction can make a huge difference. I hope management takes this feedback seriously and works on improving the overall member experience.

I have been working with trainer Sarah since October and love her! The facility owners and trainers…read moreare very friendly always calling me by name. They are all very knowledgeable and willing to help me get better. I feel stronger and have more energy.