To Whom It May Concern,…read more I've been a member of this gym for nearly five months at the time of writing this review. When I first joined, I paid a $90 sign-up fee, followed by $45 bi-weekly payments (approximately $90 per month) for their "Active Hours" membership. The 24/7 option is $56 bi-weekly, which comes to about $112 per month. Initially, I accepted these costs because the location was very convenient--close to my home and practical for my daily routine. Overall, this is a good gym. It has almost everything you need for a solid workout, regardless of your goals. I went 6-7 days a week, and the staff was consistently friendly and kind. However, what I find disappointing--and what many would consider poor business practice--is the lack of clear disclosure in the membership contract regarding what happens if you need to cancel early within the first year. Due to recent life changes, I have to move out of state soon. What I expected to be a difficult, even sad, conversation about leaving a gym I truly enjoyed turned into a discussion about "fine print." I was told I had to pay an additional 30 days of membership along with an "early buyout contract cancellation fee" of 150$. In my view, that fee feels like nothing more than a way to ensure the gym still gets its money--almost as if the gym is struggling with low monthly membership numbers and trying to protect its income. Membership fees are already high in this economy, and an exit fee that was not clearly explained at the time of signing only adds to the frustration. To make matters worse, I later discovered there were other benefits I wasn't told about--such as access to personal trainer classes and gym-hosted events. While I didn't necessarily need those, it would have been nice to know they were available. Another area for improvement is bathroom cleanliness. My routine included showering after workouts, but the bathrooms and shower areas were not well-maintained, especially given the standards the gym claims to uphold. All that said, this gym does offer a great environment and excellent equipment for a comfortable workout. But the business practices embedded in the contract need serious work--specifically around full disclosure. People looking for a better gym deserve to know exactly what they're signing up for, including any expensive and potentially unnecessary fees. Transparency goes a long way, and that's where this gym falls short. -Andres Torres. Monday, April 20th 2026

AVOID THIS PLACE. it seems the main source of income for this gym is roping customers into a…read moreridiculous contract and continuing to charge their account even after they try to cancel. They have one of these policies that makes you have to come in person to cancel, which is absolutely ridiculous. it's in the contract. The only reason a policy like that is in place is to make it more difficult, which it does. Then if you want to cancel, you still have to pay 30 days worth of fees again, regardless of whether you set foot in the gym or not. Unethical. I had a medical emergency and had to leave the state, I called to cancel and got the runaround for a week before they finally, magnanimously "allowed" me to cancel over the phone. Then they continued to charge my credit card over and over, I had to fight each charge with the bank and mostly just got blown off when I would call the gym to ask about it. Do not sign up for this place, this practice should be illegal. In fact in some states they have passed laws against operating like this, not being allowed to cancel online, etc.