CONS: left vasa in hopes of less people, still a pretty packed gym. when i signed up they didn't…read morebrief me on the things my highest membership included until i haunted the front desk asking questions. the walkways are the worst. i am scared turning every corner, afraid i'm going to run into somebody -- especially going in and out of the women's locker room. PROS: they have some fun group classes. Erica's dirtylicious class is by FAR the best, followed by Body Pump. the massage chairs are nice (though you can't always get on them). it's also relieving to have a ladies only sauna! the e-gym machines are really cool, it customized your workout to your needs (only this was something the staff never told me was included in my membership. i had been going here for months before i luckily found out...)

I use a fitness membership through my employer, Fitness Pass, which provides access to basic…read morememberships at a variety of gyms in the area. My experiences with other gyms, including Planet Fitness and VASA, were straightforward and seamless. Both had clear and convenient processes for enrolling through Fitness Pass. Unfortunately, my experience with the Orem EoS Fitness location was different. When I called to ask how to sign up using Fitness Pass, I was transferred to a membership representative who informed me that I would need to pay an additional $10 per month on top of what I already pay through Fitness Pass. When I asked for clarification, I was told this was essentially because the gym needed to make more than what Fitness Pass provides. This explanation did not seem appropriate or consistent with how the program is intended to work. To verify, I contacted Fitness Pass directly. They confirmed that I should not be charged any additional fee for a basic membership and even offered to join a three-way call with the gym to clarify the situation. However, when I called the gym back just minutes later, I was told that membership staff were suddenly unavailable for at least 30 minutes, despite having just spoken with them. I then contacted another EoS Fitness location in Springville and explained the exact same situation. Their staff immediately clarified that the Fitness Pass fully covers the basic membership and that no additional fee is required. I visited that location in person, received a tour, and completed my enrollment in about 20 minutes, without any extra charges. They also explained that the $10 fee mentioned by the other location applies only to a premium membership and is entirely optional. Due to the conflicting information and lack of transparency from this location, I will be going to the Springville location instead, even though it is farther away. Based on my experience, I would strongly recommend confirming all membership details carefully before signing up here.

I've been going here for a few years, it's a great gym! I like small gym environments so this works…read moregreat for me :)

ZERO STARS I need everyone that has or is thinking of a VASA gym membership to read this. Don't do…read moreit. I have been charged over $800 in personal training fees even though I will never use their training. I was told in November to not worry about it and it's been taking care of when i asked to no longer receive personal training as it was expensive and i was moving back to texas. what i was told was furthest from the truth as I was texted mid april saying I had 8 $60 dollar training that i had been charged for after my conversation in November being told I no longer need to worry. they asked if i am ever coming in to use the trainings I had unknowingly payed for...? I had said to cancel everything and refund the money to me since i won't be using these trainings and they had said they won't be able to do that. They still charged me for two more sessions after a call and email sent to their "support" saying i will not want any training and a refund. yall they will not listen to their customer and they do not care about you...they care about their money. I am a college student and have never had such little amount of money since attending college. please don't sign up as they will only wish to take your money as i have seen from my experience. Also, if you move in with your parents and give the real excuse of moving somewhere that there are none of their gyms near your new location then they will not work with you as they have said they need utility bills as a proof of move...I don't pay bills for utilities in my parents house. I have no idea how I am going to get this money back and it's been a discouraging and upsetting process and I only hope to protect others from joining this gym. JUST. DONT.

Great staff, clean facility and very chill atmosphere. Sammy is a real sweetheart and so helpful…read more The workouts are very challenging but not impossible! You really feel like you're getting your money's worth with this gym and I'm glad I joined.

From the owner: HOTWORX is a 24-hour infrared fitness studio that provides members with access to a variety of…read morevirtually instructed infrared sauna workouts. Experience the benefits of infrared energy and heat through a 15-minute High-Intensity Interval Training session or any of our 30-minute isometric workouts, including Hot Pilates, Hot Yoga, Hot Barre, Hot Core, Hot Cycle, Hot Blast, and many more. HOTWORX studios are also equipped with a Functional Exercise Area with free weights, bands, ropes, and more! Start achieving your fitness goals and experience massive calorie burn, detoxification, pain relief, and stress reduction at HOTWORX!

This is such an awesome gym! I was only able to go here for a little bit due to financial reasons…read morebut I loved it. Everyone here makes you feel apart of a team from the very first class. I would definitely recommend this to anyone, even if you don't think CrossFit is for you. They make it possible for anyone to do it!

I get a great work out at this gym that is tailored to my ability. I feel at home and unlike at a…read moreregular gym, I give the workout my best because the coach is rooting for me along with the other people doing the workout. Like an athlete said to me this morning, "RxFit is my happy place."

This review is specific to the Orem Rec/SCERA Summer Swim Team…read more I was disappointed with the program. I did it when I was a kid and had a great experience. The program has certainly gone down hill since then. -The coaches provided no guidance or instruction. - The coaches had no real training program for the kids, they would just cycle through a couple of strokes without any other practice. - Despite repeated email and in person requests our kid never got the swim cap nor t-shirt that was supposed to come with the program.

We were a little bit, disappointed by our experience at Orem family fitness center today. We've…read morebeen members for over a year and we love this place. With the exception of it getting a little bit too busy lately we think this place does a really good job at providing a nice place to work out for families. Today, me and my kids wanted to play basketball in the gym. Many of the hoops were much lower than 10 feet. Not a big deal. we went and talked to a couple of the girls behind the desk to ask them to raise the hoops so that we could play basketball at regulation height. One of the girls stood up to talk to me and said, "no, I think all of the hoops are at the right height. " I responded and said, "no, many of them are around seven or 8 feet. They should be at 10 feet. "She looked at me like I was speaking a different language and said no I believe we can't adjust the height of the hoops. I realize that maybe I was speaking to someone who had only worked there for a little while and maybe didn't know the rules or the procedures around raising and lowering the hoops. So I said, "I believe we can raise the hoops and you can use that tool (pointing at the tool by her) to raise them. If you get a chance, please help us raise one of these hoops to 10 feet. " I thought that I was really nice and respectful. What happened is nobody ever came out to help us raise the hoops to 10 feet they just sort of ignored our request. Not the end of the world, we still love this place. But I hope in the future, the staff is trained and able to assist in these types of things.

I'm an OTF junkie. This place was my 2nd home in college and it felt crazy going back for a workout…read moretoday! Tawny was an amazing and coach and their manager Courtney is the best of the best!! The workouts are always the best and being able to track my heart rate just makes it even better!! Don't miss out on this place!

History: I have unsuccessfully been to so many various gyms and exercise programs, and always with…read morea fierce desire to get my body healthy and into shape. But after PAIN, dizziness, nausea, blacking out, and uncertainty that I'm even doing all this right, I lose the will to keep going within the 1st or 2nd week. I remain a member for months later, but my body definitely does NOT ever want to return so badly that I never go. Then I give up and take the loss of money paid. So when my boyfriend signed me up for Orange Theory Fitness, I was not thrilled about the idea. I was just too out of shape (having rarely exercised my entire life!) *** But Orange Theory is DIFFERENT, and here's how: It's like having a personal trainer watching out for you. You put on a device that tells you where your body is, and how hard you can push or not. There is a Science to it all, and I can finally get into shape without all that overage of pain and dizziness. I walk away with actual endorphins... and so yes, my body is ok with me going again and again.

Visited this place again and have only good things to say. It's a 24/7 gym with key fob access by…read moreEvan organized being there when I arrived so that he could let me in. Even though I told him that I came last year, he let me in for free. The place is small but in a great location with a view of the mountains but has everything that you need. Strongman in the back. Bunch of racks for squatting. Rubber mats for Oly lifting.

From the owner: Utah Iron--Utah's Strongest Gym™--is a premier strength gym committed to building the strength…read morecommunity in Utah County, and throughout the state. Located just off I-15 and minutes outside of Provo, Utah Iron is conveniently located for all Utah County residents. Utah Iron was started by a group of friends from diverse backgrounds who all share a common passion--getting stronger. Frustrated by overcrowded, impersonal big box gyms, the group banded together to create a place in Utah County where people could work on achieving their goals in a supportive, well-equipped, and accessible environment. Whether you are just starting out or already an advanced athlete, Utah Iron is the gym for you.

First timers over here! Took the family to do something fun and something new - and this place did…read morenot disappoint! The ambience was a bit crazy due to a rock climbing completion going on but we were still able to get our climb on without it being super duper crowded. The people here (climbers and their families) are super friendly and gave us tips on how to get started, even helped us do a climb! The kids were ecstatic and got their wiggles out, and got to be active for an afternoon...I'm afraid we might be converted!

Local gyms are my favorite. Less crowds and it's not as intimidating. They have an interesting…read morerating system, it's based on consensus, sometimes climbs are harder or easier than it should be. But the gym has good routes, bouldering, top-rope, and lead. The only problem I run into, are the Summer camps and classes, they're at least twice a day so you have to plan around it.

The bathrooms are disgusting. The toilets are almost never clean. The toilets over flow, it stinks…read moreand the floors and lockers are gross. It's full of grime.

So overhyped, way too many people. You'll sit in line forever for a machine. Good luck ever…read morecanceling your membership by the way, more work than getting a mortgage trying to cancel it. They make it as complicated as they can. So expensive as well.

One of the smallest I've been too. Really small black card area and old massage chairs. The gyms…read moreclean and great customer service. Just small. Ashton at the front desk was excellent at helping me checkin and gave me great information on local sites to see. 5 Star Customer service

I've always gone to a different Planet Fitness, but was in the area after an appointment so I…read moredecided to try the Orem location. The main thing I wanted to do was use the Total Body Enhancement (I am a black card member), but theirs was out of service due to some "computer issue" that affected all their black card member services. I decided to work out anyway, since I was there. They don't have lockers with built in locks, like my home PF location has; I can't take a chance with my valuables, so I inquired with the staff member at the front as to whether I was missing where some lockers that lock were located. I was told there weren't any, but he could sell me a lock. I debated for a while whether I wanted this expense for what would likely be a single usage, and ultimately decided to buy it (I would at least own the lock, which I may use again elsewhere). I opened the lock to discover that it was not a normal Master padlock as it appeared to be, but some very cheap version that I would never trust to protect my valuables. While still figuring out how cheap it was, I tried to peal the sticker with the combination off the back and it would not come off. I decided to get a refund and leave without working out. The staff member who sold me the lock moments before told me he could not give me a refund because I opened it. I convinced him that it was the only fair thing to do, but then he was unable to give me the refund because his manager didn't enable that functionality for him and the manager was not there. He refused to give me his name. Another employee arrived at that point and told me the same thing, but he was very sympathetic and eager to solve the problem. I left the "lock" there. He would get my refund and contact me with the outcome. He took responsibility and was happy to give me his name. The next day, I received a call from someone else who told me it was against corporate policy to give refunds on opened items and if I wanted to complain, she could give me a phone number. She didn't care anything about the reasons, just "that's the policy". Up until this point in my membership, I had been very happy in every way with everything. But the membership costs a lot, and I planned to pay it every month for the rest of my life. Now I'm researching other options.