From the time I walked in the door until I left, the entire visit was perfect. I loved how personable they are and the really care!!

I was pleased with the attention and care Dr Jordan gave our new puppy, that we adopted through her rescue. She answered all of our questions and concerns in a patient and timely manner. We had the puppy spayed and receive her booster shots there. Dr Jordan saw us on time, was patient with the puppy, seemed to really care and answered all of our questions. The charge was reasonable. They called to follow up the next day on both occasions. I will continue to use Dr Jordan for this puppy and will transfer our other dog to her. read more

Highly Recommend, without reservation. Very pleased with this clinic's services. Great staff and customer service! read more

One of the best bet hospitals I know. Very professional staff. Mrs. Anne at the front desk is one of the sweetest ladies I have met, and the vet there really knows her stuff. All the pets I have taken there, or fostered from there, or adopted from there were all taken very good care of. If you want honest work and honest opinions from honest people, they are the ones to go to. They even have a 24hr emergency service. Not every vet does this. But they always go beyond to help an animal in need. read more

A family member went here to get their puppy looked at. Horrible experience, vet double charged for a fecal and gave unauthorized heartworm medication. Dr Jordan is also openly hateful against ear cropping, even when done professionally as well as a breedist. Insinuated that the owner had done it at home regardless of paperwork from an AKC breeder and vet record of the procedure. Tried to take posts out of the ears and started to remove stitches. A vet can have personal bias but it is their job to provide care regardless of their views. Also charged for unauthorized antibiotics.The vet refused to come out to the lobby to speak to the owner and stated "exam rooms are full" there are two exam rooms at best. This clinic is also not very large. Huge if a vet is not willing to talk face to face with a client get out of there. There were no other clients at the time. It's understandable that the pet was a work in as a drop off but when no other clients are there? The receptionist Ann was very rude and unprofessional and is the vet's mother. Overall very unprofessional experience and not worth the time or money. Not BBB accredited and likely not AAHA accredited. You can get better care for much less at box store vets. Sad to see a private vet act this way. Given prior reviews to this place it doesn't surprise me. Likely this newest review will get deleted by the office as they can't take a public review. Do yourself a favor and do not take your animals here. read more

Do not take your animals here. I have several calls into the head vet of the facility.... she refuses to return calls. Had the WORST experience here.. made an appointment .. have the confirmation in my email. When I showed up they said I had no appointment.. drove 3 hours to get there.. they asked to see the confirmation email and when I tried to show it to them they refused to look at it ..then called the police on me because I wouldn't leave .. I told them I want to be reimbursed for gas to drive there.. there refusing this simple request due to THEIR mistake .. then vetnof the facility Kathy Jordan gets her flunkies to call back and then hangs up on you ... wasn't yelling or cursing.. just hang up when they tell you ,your not getting anything , then hangs up,, look at the other terrible reviews. There was NO other clients there when I was there and NOW I know WHY! read more

Every time I have taken one of my dogs to see Dr Jordan I have always been treated with respect. She is amazing with my fur babies and she takes the time to explain things to me as she is examining them or if I have any questions. She handles them so gently and you can tell she truly cares. The staff are so nice I have always been greeted with a smile. I definitely recommend anyone to take there animals to her. read more

I called for a emergency for my puppy they wouldn't help her because she would be a new patient it was a emergency she passed away me trying to get to Anderson to a vet that cares read more

We live in Rock Hill, SC, but have family in Westminster. After taking our Great Dane to our local vet we felt it was best to make arrangements to put him down and wanted to lay him to rest on the family farm in Westminster. Crossroads Animal Hospital was located the closest to the farm, so we called out to them to inquire about their services. They were very polite and helpful over the phone and gave us a great deal of information. They contacted our local vet to obtain Duke's medical records and offered additional ideas and information based on his most recent blood work. We did end up putting Duke down and I have to say that as hard as this whole situation was, everyone on the staff there did an amazing job of making us feel comfortable and at peace. The procedure was so peaceful as Duke slipped away over the 'Rainbow Bridge'. If we lived closer, I feel sure that we would take our other dogs there, and would recommend them to anyone. We so appreciated how caring and friendly everyone was. They helped to make a horrible situation a little bit more comfortable, and we so appreciated that. read more