Falling twice, breaking first the tibia and then the femur has been an experience I wish on no one…read more After the second break 9 weeks after the first the plan was to replace my knee to fix the femur. It's been two weeks of waiting at Rehab and they have been amazing! Everyone was helpful and caring. Please do not hesitate to come to this facility!

My in-laws "purchased" a 2 bedroom apartment. They were required to give a deposit of 80% of the…read morevalue of the unit. This is greater that $100,000. The contract says that Oakwood keeps the deposit for as long as it takes to sell the unit again. My family has been waiting more than a year for the return of the deposit. They built new units over there and had no incentive to sell existing units. If you know you will need this money to pay for nursing care following independent living, think twice about signing that contract. Even sleazy landlords are required to pay deposits within a reasonable amount of time and with interest.

I was a patient at the UW Rehab Hospital for 7 days. I found the physical and occupational…read moretherapists there to be not only pleasant and helpful but game-changers in my life. They were extraordinarily knowledgeable about things I needed help with, some of which I didn't even realize I had problems with. I am in much better shape after seeing them than I would have been, Be aware though, it is 3 hours a day of sometimes hard work, and its 6 days a week. The nursing and support staff were with rare exceptions very good to excellent. I was a difficult patient, even so, they treated me with kindness and respect as they laid down the law. Over time it appeared to me that the nurses and support staff needed more help. I'm no expert and no one ever said anything remotely close to the floor needing more staff. I may be thinking incorrectly since I was on the bone marrow transplant floor at the UW Hospital where you are almost swarmed by nurses at times. I have had a lot of experience with hospital food lately. (I have been in either St. Mary's or UW Hospital for 2+ months recently. BTW, from my perspective the food at St. Mary's was very good.) The food at the Rehab Hospital, by my simple standards, was good to very good. They achieved this by having a very limited menu. Speaking of limited menus, while I was at the rehab hospital the TV menu of stations was like nothing I had seen before. Let's just say the big dogs in the world of station numbering got no respect. With no obvious logic to the TV menu, it was hard to find stations. Also, the menu was on plain paper and easy to destroy or lose. If you are a liberal this may bother you. While the selection of cable news networks included Fox News, it did not include MSNBC. I questioned how that could be and received no response. I did eventually learn that listening to TV's while walking the halls indicated that many people were watching FOX News, Finally, you should be aware that the UW Health Rehabilitation Hospital is owned in its entirety by, and its employees are employees of, Kindred Healthcare. Kindred is [from their wesite] "the largest diversified provider of post-acute care services in the world ... with more than 102000 employees." As I said above I was happy with the service that I received (even during a, not discussed, period of ruptured pipes). I hope this helps you to make your own decisions.

Now Crossroads Care Center of Sun Prairie. Incredible NEW quality driven ownership and operated…read morelocally.

This place is horrible. Staff rude and rooms dirty. Staff ignore residents calls for help. My…read moresister recently was there and rang several times for help and no one came. Food was terrible. Sure has gone downhill.

Do not take your loved one here! My mother was in the memory care unit due to short term hospital…read moredelirium. She was supposed to have been placed in rehab. Little to no rehab occurred. Poor care - she waited for 60 minutes at times for support using the bathroom. Resulted in soiling herself which she hated. Soiled bedding was covered up with clean bedding rather than removed. Food was poor. Not uncommonly other residents were hollering for help when we were visiting mom. We actively looked for someone to help our mom and other residents. My mom ended up back in the hospital because of this place and the poor care. Following this second hospitalization, we insisted on a different facility. We refused to send her back. This place caused my mom to decline physically and mentally. She rebounded quickly after we moved her to a better facility.

Understaffed and overwhelmed. The front door of the facility has been left open for the past 2…read moredays, allowing anyone to walk in without any COVID screening and wander the halls where residents live. Meals delivered to residents in Styrofoam to go containers and zapped in a microwave. The tiny tables used in the dining areas don't provide enough legroom or space for the wheelchairs to fit comfortably. Residents who are no longer capable of eating are still brought down to meals, only to sit for the duration of the service at a table with others who are uncomfortable with the situation. Limited social activities, many of which take place in a separate building. This requires the limited staff to push the residents (in wheelchairs) across the street and back. There are many cozy looking corner rooms with furniture that nobody uses. Add more activities to encourage the residents to come out of their rooms. Welcome new residents with meet and greets. I've been to other facilities where there was more active socializing taking place on every floor. Did we choose the wrong building? If you have family members here, GET INVOLVED. Spend some time with the residents. To the owners of these facilities: build larger elevators. Build units with larger doors. Bring in some volunteers from the community and pay your staff better. I'm having a tough time seeing what we're getting for this $7500/month and already looking at other options. The pictures on yelp make me laugh. Most residents are in wheelchairs, so these pictures of chairs around tables aren't the reality. And people in wheelchairs aren't going to be lounging on any of this furniture

Great views of a small prairie, and woods, out back. They also offer a good amount of space for…read moregardening to their residents, many of whom plant vegetables there. There are deer, woodchucks, raptors, songbirds and even a family of turkeys living in the immediate vicinity. There is also a small City of Madison park adjacent, giving a place for visiting grandchildren to play out-of-doors.

From the owner: Helping older adults lead lives of growth, happiness, health and security has been the focus of…read moreOakwood Lutheran Senior Ministries for more than six decades. At the center of our longstanding mission are two non-profit Continuing Care Retirement Communities we own and manage in Madison, Wisconsin.

Years ago a loved one was in the skilled nursing section of Capitol Lakes. I was struggling to…read morelower him into his wheelchair while a nursing assistant who was in the room did not lift a finger to help me. He slid to the floor. Another time I visited and my loved one was sitting in his wheelchair in a puddle of pee which had pooled on the floor. Another time I was berated by a staff member because she couldn't find his shoes, which were in his closet, like I told her. I also got accused of stealing food from the kitchen, which turned out to be unfounded. I tripped and fell coming out of the elevator because it wasn't level with the floor. Hopefully the place has improved.

Our family moved my parents into Capitol Lakes in October of 2009. Out of all tre retirement…read morefacilities located in Madison, Capitol Lakes was chosen for a host of reasons, and after almost 10 years, we are all happy with Capitol Lakes. First and foremost is the location, only 2 blocks from the square. Secondly, Capitol Lakes has multiple levels of care, including Senior Housing, Assisted Living and a Nursing Home that includes Dementia Care. In Senior Housing, all unites have a full kitchen. There are also 3 restaurants. Including The Seasons, The Cafe and The Lunchbox. There are Heated garages and large, walk-in storage lockers. There is a large health facility with 2 swimming pools, a hot tub andhigh end exercise equipment. There is an on-site beauty salon. They also provide classes, lectures and programs on a daily basis. Everyone shopping for retirement residences must take a look at Capitol Lakes!

Wonderful MDs to support my choices toward natural health. Kind, supportive, completely competent…read more It is the only place I will take my family in town for Western medical care.

I've seen both Lynda and Steve, along with a physical therapist, and all were just wonderful. The…read morebest care and concern I've ever had from a doctor. Unfortunately, I switched insurance companies to GHC and had to switch doctors. Haven't found any service that even comes close through GHC. I'd come back in a hearbeat if they accepted GHC.

The staff at Oak Park Place (East) are excellent. I was there after surgery. The Director of…read moreNurses and all of the RNs that provided me with care were so professional, kind, caring and were responsible for me being able to return home in a timely manner. My Occupational Therapist and Physical Therapist were both very kind and caring and took the time to listen to my concerns and provide suggestions and answers. They both are dedicated to getting a patient up and moving around so they can go home even on the days when you just want to lay in bed and not do anything (grin). The CNAs and MAs were all friendly and very helpful. Also the manager of food service went out of her way to get the food I needed because of a food allergy. The facility was kept clean. I would highly recommend Oak Park Place.

Great residents, great staff, very comfortable place to work. Kitchen staff is wonderful. Love…read moreseeing satisfied residents with their meals. Its pretty fun getting to know them all.

We have been very happy with the move for my in-laws to New Perspective in February 2025. The…read morebuilding is beautiful and offers so many activities and events. The meals have been great and my father-in-law especially looks forward to eating in the dining room and having three hot meals a day. It is nice that we can stop by anytime and join them for a meal - and we have done this many times. They are working with physical therapy for strengthening and improved balance. In the month they have lived there, their health has improved thanks to better nutrition, more physical activity, and more socialization. The staff have been kind and helpful and if there is a question or concern, simply reaching out corrects it. The staff have gotten to know my in-laws and understand their needs and how they can help. They have adjusted quicker than we expected to the move, and feel at home in their new apartment. We are thankful to have them living so close to us and know that they are in a safe and healthy environment. We are grateful to the staff at New Perspective!