This place should not even be open. The food is terrible. The staff is terrible when you can find…read morethem. There is not one good thing about this place. I would not let my dog stay here. I have no idea all this place can still be open. I can't believe the state place stay open. It should be bulldozer to the ground with the staff in it.

I've heard NOTHING but complaints about this place from a few people I know who went to stay there!…read more 1) food is awful 2) pain meds take an hour or two to be given, if you're lucky. 3) the staff are NOT friendly!!!!!! 4) need to use bathroom asap? Lol...forget it. You'll wait and wait till you pee or poop your bed. THEN you'll have to wait some more before someone happens to answer your light to change your soiled bed!!!!!! 5) lack of communication is a big issue!!!!! THE ONLY GOOD THING I CAN SAY IS THIS PLACE DOES NOT HAVE A URINE SMELLING ATMOSPHERE.

Sean F Chislom, my best friend, was assaulted by staff, which he shared with me when it happened…read more Sean was wrongly discharged, put in a cab, and dropped off at his last listed address. His walker was at Crossroads, he stood up out of the cab, could hardly step 3 steps, and fell into a bush. I called the administrator twice that day. Once to report the assault on Sean along with letting the admin know that Sean was in an ambulance, on his way to the hospital. Sean F. Chislom January 17, 1966 -- December 13, 2022 (Midwest G./Sean, left his review FOUR WORDS, the DAY PRIOR TO HIS DEATH) Please re-instate Midwest G. Madison WIs review from December 12, 2022 NEVER LEAVE YOUR LOVED ONE WITH THIS COMPANY Sean told his story, I recorded audio. I have been writing his story. Please do not let your loved ones story, be one that requires writing, for the life taking care at Crossroads.

My mom has been here for almost 2 weeks. After a 33 day stay in the hospital. I was unsure after…read morereading some old reviews, but I can't say enough good things about Crossroads. Better than our UW hospital experience by a long shot! I heard they changed ownership in past couple of years. Anyway, the Nurse Practitioner, nurses and CNAs have all been wonderful and caring. It's a little bit outdated inside but it's very clean and the care is wonderful, so who cares? In addition, they cook their food from scratch (recipes apparently come from corporate) and my Mom loves the food. They also did very well on their last state audit. Not one nursing tag... impressive! Great job Crossroads!!

Everything ! The care and consideration they give to each resident is phenomenal regardless of…read morewhat level of care you receive. Cannot say enough !

I am gonna have to hold off on the care part of my review because the jury is out on this one and…read moreonly been recent that we moved a loved one to the assisted living from the independent living arrangement. it really is a long involved convoluted story , way to many details to write about. the move process to assisted living lacks support and any process. the left hand does not know what the right hand is doing. the actual move in day was supposed to have a nurse meet with us,but this never happened. we were accused of not arriving on time, even though we did. We had no idea when dinner would be served, or when the meds would be administered. I asked multiple staff members for help and who I should be talking to since our arrival meet and greet never happened. I finally lost it, yes I did, and demanded to speak to "the nurse". I did not yell, but was real firm and stressed out in talking with one of the care coordinators and so was our loved one. Finally the person who was to meet with us earlier in the day comes barreling in the room like she was ready for war. We were accused of yelling, yes yelling at her staff. Not true, yes I was firm, but did not raise my voice. she starting spewing that she had 60 people to care for! Guess our loved one was not in that number. She lied about an email that was sent to us about dinner times, nope nothing like that existed. we asked where she was for the agreed upon range of time for our arrival, said she didn't see an email or have a call. we emailed her at 7:40 am and called when we arrived. only could leave a voice mail. We had to fight to have a TV installed, another story for another time. Lastly the most rude and appalling comment out of this persons mouth was that if we didn't like it we should go back to where we came from. my loved one is not only stressed out because of this encounter he witnessed in his room (she should have had the professional courtesy to suggest that we go to her office to talk) but he is afraid that he won't get the care he needs! BTW we are paying $6500 for this type of treatment. Pathetic to say the least.

I was happy with the care my mom received at the Congregational Home after a fall she had. She was…read moreonly on the rehab floor. The CNAs were very good with her. One even sat with my mom when she could sense my mom was feeling very down. The HUC on the rehab floor is Fi and she is amazing. She has everything scheduled for you before you know you need it and has transportation to and from appointments as well. All of the staff was very friendly and easy to communicate with. If a loved one needs rehab and Congregational Home is a choice you have, choose it.

After asking around for suggestions from friends. We knew that The Congregational Home was the one…read morefor us to use. They are very accommodating the with the transition from day 1. Everyone from the front office to the servers in the dining room Treat you like family.

Edgerton Care Center is one of the best skilled care facilities in Rock County. My Mom was a…read morepatient for 8 years and my Dad was there for 15 months. All was great until COVID (2020 - 2022) administration changed and it was tough to take the major change in staff and the was the place was ran. But then Amy became the administrator and she has made positive changes. We are so grateful for the care they gave our parents. I am only giving 4 stars because there is always room for improvement but I can honestly say that after 8 years I am happy with the care they have provided and because I have looked at other facilities I know that ECC is the best in Rock County.

From the owner: Get the personal care you need for positive results at Edgerton Care Center. Our services can help…read moreyou meet your short-term recovery goals following a life-changing medical event or provide the ongoing support your need for a better quality of life. We offer inpatient and outpatient care, skilled nursing, transitional care, rehabilitation therapy, short-term respite care, and memory support for those living with a memory loss illness. Our Edgerton, Wisconsin, community offers a selection of onsite amenities and opportunities for socializing, learning, and spirituality, as well as private living spaces and restaurant-style dining. Edgerton Care Center is here for you. Call today to learn more.

Very nice upscale assisted living and nursing home. It's new (or newly remodeled) and expanding,…read moreso the facility is very up to date. Clean, well staffed, with an excellent social life and entertainment schedule. Adequate parking, nice little garden area. The location is a bit difficult to find the first time, GPS takes you to a nearby parking lot of the apartment complex next door. I found my way when I looked at an actual paper map (ancient arcane technology, don't try this by yourself if you're under 50).

I would like to choose no stars. I would choose negative stars if available. Aria Brookfield is…read moregrim, shabby, dirty, understaffed and unsafe. Residents in the hallways ... my husband was there and needed help. No response. His roommate hollered and was able to get help. Beat up old cheap furniture. No phones in rooms. If you don't like the one thing they are serving for a meal call two hours ahead of meal on the nonexistent phone. Avoid this place like the plague. It's a disgrace. If you love your loved one, do NOT bring them here. Bring them home. They'll be safer and get better care.

Positively DO NOT choose Aria of Brookfield for rehab therapy or any other service. This is a for…read moreprofit organization w/other locations. And as a result of a profit making organization, profit comes before residents comforts which is reflected in the mediocre quality of the facility. The quality of the resident's furnishings is 2nd hand at best and NOT clean. In the double rooms only a flimsy curtain separates the to roommates each with own television but no was to view when other resident's is on. Bedding is also of extremely poor quality and beds a never made the appropriate way: fitted sheet, too sheet, blanket and uncomfortable plastic pillow. Single room bedding not appropriate either. Housekeeping is indifferent.The nature of the resident's need will determine the CNA's performance. Unfortunately, the facility is woefully understaffed. This is reflected in the extremely long wait times for resident assistance. The quality of the CNA staff is worth noting notwithstanding the shortage. Mediocre, at best, appears the average performance level. A few superior CNA's and even more that need more training. Professionalism among the CNA's is marginal. Not so for RN's. There is NO consistency in the execution of tasks by CNA's. Everyone does things differently. There appears to be no policies for the work done by the CNA's. The food is absolutely disgusting and inedible. All canned and frozen. Nothing fresh. While the quality of the therapist is great, the equipment available to the PT department is either run down, I'll repaired or broken. The PT gym has very little quality equipment for the therapists to use. The front of building's public areas have been recently remodeled and look nice. However, this belies the grungy quality of the private, resident rooms. None of the above characteristics would provide a resident comfortable recovery. PLEASE DO NOT CHOOSE ARIA of Brookfield for rehabilitation therapy.

Years ago a loved one was in the skilled nursing section of Capitol Lakes. I was struggling to…read morelower him into his wheelchair while a nursing assistant who was in the room did not lift a finger to help me. He slid to the floor. Another time I visited and my loved one was sitting in his wheelchair in a puddle of pee which had pooled on the floor. Another time I was berated by a staff member because she couldn't find his shoes, which were in his closet, like I told her. I also got accused of stealing food from the kitchen, which turned out to be unfounded. I tripped and fell coming out of the elevator because it wasn't level with the floor. Hopefully the place has improved.

Our family moved my parents into Capitol Lakes in October of 2009. Out of all tre retirement…read morefacilities located in Madison, Capitol Lakes was chosen for a host of reasons, and after almost 10 years, we are all happy with Capitol Lakes. First and foremost is the location, only 2 blocks from the square. Secondly, Capitol Lakes has multiple levels of care, including Senior Housing, Assisted Living and a Nursing Home that includes Dementia Care. In Senior Housing, all unites have a full kitchen. There are also 3 restaurants. Including The Seasons, The Cafe and The Lunchbox. There are Heated garages and large, walk-in storage lockers. There is a large health facility with 2 swimming pools, a hot tub andhigh end exercise equipment. There is an on-site beauty salon. They also provide classes, lectures and programs on a daily basis. Everyone shopping for retirement residences must take a look at Capitol Lakes!

They just take old sick people in and charge top dollar to avoid doing any caretaking. If you…read moreask for help or complain they call the race card and threaten you. Avoid at all costs. The nurse staff have certification from 30 years ago and have no skill in modern caretaking or health of other humans. I would not take my dog here to be watched. We need to visit almost all day to take care of sick loved one as the staff does the absolute minimum

I have been dining at the Milwaukee Catholic Home on and off for over three years…read more Today, my sister, father and I all met up for lunch and had an amazing experience. It started off with a cup of vegetable soup that, with the addition of just the right amount of crumbled up Ritz crackers, warmed my soul to the core. Next came a deliciously prepared grilled baloney sandwich with melted cheese on a toasted brioche bun. This sandwich took me back to my youth, much the way Ego was transported when he ate the ratatouille dish created by Rene in the movie. The masterpiece was made even more amazing by perfectly seasoned, fried shoestring potatoes. The climax to the meal was a masterful rendition of cake and ice cream presented in the form of a heavenly piece of devil's food chocolate cake topped with the creamiest of peanut butter frosting that would make a Reese's peanut butter cup weep. All of this was paired with a scoop of spumoni. An amalgamation of the most delicious chocolate, pistachio and cherry ice cream. The likes of which I have never experienced before. This experience would not have been possible had it not been for the flawless execution of our guide, Sherry, through this culinary excursion