GO LITERALLY ANYWHERE ELSE!…read more Bought an engagement ring and my problems are as follows 1. They had to send it off because they couldn't resize it on site. 2. They didn't offer anything to have the ring redipped as most other stores do. 3. When they got it back a week later in time for the proposal I planned it got sent back the wrong size because the person helping me wrote it down wrong ruining my proposal Also my mother in law bought jewelry from there close to 3000$ worth and went back in to resale them and they offered her 70$

Great local place for gifts, vintage, antique, farmhouse decor, local food products, jewelry,…read moret-shirts, you name it. Friendly staff. Offers frequent shoppers rewards. Owner also has a location in Dunn, NC, Morgan's on Broad. No public restrooms. Hours are 10a - 5 pm, Tuesday through Saturday. Takes cash or card. Owner also coordinates markets throughout the year for area vendors and food trucks. You can't go wrong shopping here!

Great shop right in the middle of downtown, Shop is awesome, super friendly owner knows the area…read morewell if you have questions about products or the area. Really cool old building used to be home of a family owned clothing and department store for years.

Tomorrow marks 37 years of marriage for us! One of our many blessings is finding Patricia, early…read moreon in her career as an artisan. She designed and made our wedding rings and bands and to this day they're beautiful! No trip to NC could be complete without visiting her. You'll be amazed at her attention to detail and ability to unearth from you, what you can't describe with words. Patient, non-pushy and willing to make it your dream. Quality work that lasts and lasts.

Patricia did a great job repairing my diamond bracelet. It has worn a bit thin after many years of…read moreuse, and she placed a small chain over the clasp for an extra layer of security. She also replaced a stone in a much-loved turquoise ring. I highly recommend her!

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

Chaya has always taken excellent care of my jewelry pieces. She is very knowledgeable and…read morethorough. Great design help as well. Even located the perfect diamond for an engagement ring.

Chaya is very knowledgeable and provided me with a lot of great information about a family…read moreheirloom. They also gave me a helpful packet of information and professional photos of my jewelry. They were also extremely nice and so easy to work with! Bonus: my jewelry was beautiful after their thorough cleaning! I would highly recommend!

Amazing customer service! My chain and pendant was shipped fast! No comparison to big box jewelry…read morestores. Highly recommend!

i'm so happy that I chose this business to resize my ring. It was a complicated job and she took…read moreextra special care of my precious ring. Plus, it's a small business and it's great to support a small business