Brummitt Jewelry Design Studio

Bailey's Fine Jewelry was very kind and accommodating with my initial return after my husband…read morepurchased gold and diamond earrings for Christmas. I decided that for the investment, I would prefer an updated wedding band instead and was looking at a two-tone style. The sales process started smoothly, and sizing seemed straightforward at first. However, the communication around ordering and sizing became confusing. I was initially told the ring would take 5-7 days to come in, then 12 weeks, then suddenly it arrived. When the ring came in, it was still too large. After returning to have it adjusted, I was told the wrong size had been ordered (a 5.5 instead of a 5), and that it would need to be reordered again -- potentially another 12 weeks -- with no clear confirmation whether it could even be sized properly once it arrived. Ultimately, I requested a refund, which I did receive, though there was some hesitation due to timing even though the delays were outside of my control. The staff was polite throughout, and I genuinely liked the ring, but the inconsistent communication and sizing issues made the experience more frustrating than it should have been for such an important purchase.

A+ customer service. Went here to get a new battery in my watch and to my surprise there was no…read morecharge. Donations are welcome but not required. Also had my earrings cleaned too. Thank you Emilia for your great service. I will definitely be back.

Johnson's Jewelers of Cary

(46 reviews)

Customer service is the absolute best. They were not able to repair my glasses, but reached out to…read moreanother vendor for me. And while the glasses were not able to be repaired the service received was appreciated.

Mom had a ring that had been run over by a car in her jewelry box for years. I heard about…read moreJohnson's from a friend who has lived in Cary many years, so decided to take the ring in and see if they could fix it. The lady that helped us when we left the ring made no promises, but said they would try. She was so kind! Today we picked up the ring....and it was even better than new!! Not only did they fix it, they cleaned it up and it was shining like new. She is so pleased and the people there are so helpful. I will come here for any repairs and even a watch battery from now on. A small but wonderful store with wonderful customer service!

Booth Custom Jewelers

(14 reviews)

Was promised a response for next steps after a phone call and in person meeting by a specific date…read morethat they provided. Sent multiple emails with no response to date. Poor business practices. Would not work with them even if a response was received.

Lily, Brian, and the team at Booth are just incredible. They were able to re-size my very delicate…read morevintage engagement ring to several sizes smaller than any other jeweler could. I was so pleased with their work the first time around, I decided to go back for a custom wedding band. My engagement ring has an unusual shape and Lily came up with a fabulous idea for a wedding band jacket during an initial consult. They gave me a quote and a computer model and kept tweaking it until it was exactly what I wanted. The ring was complete on-time and is stunning. They've made a piece that looks like it belongs with the engagement ring. I also have to specifically call out Taylor. The most amazing part of my wedding band is the incredible hand engraving running around the top of the bands. Taylor does INCREDIBLE, unique hand engraving. It's art. I cannot believe my luck that I get to wear his gorgeous work on my hand for the rest of my life. Working with the team at Booth has been a complete delight and I would absolutely come back for future jewelry purchases. Shopping here supports incredibly talented, local artisans and their skill is undeniable.

Jewelsmith

4.5

(28 reviews)

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

Main Street Jewelers

(22 reviews)

Great customer service and prices for repairs and beautiful jewelry pieces for both men and women…read more Had my watch band fitted they did it while I waited and it was perfect on first adjustment. I loved their men's selection such beautiful pieces I will definitely be coming back soon to purchase a few of the pieces for my son as well as having more of my broken jewelry fixed now that I know they do that as well as sell beautiful pieces for men and women.

True Gem! Came here…read morefor jewelry repair and watch battery change and I am so so so glad I came here and found this place in quaint town of Clayton! Venue: it is a small store. Jewelry displays present. I'm so glad I beat the crowd because after I was seen, there was a line. Service: exceptional, excellent, exceeded my expectations! Ms. Donna was amazing! She examined all the jewelries I brought, explained the process of jewelry repair. Provided great insight and recommendations. I felt I can trust all staff here just with my encounter with Ms Donna. Watch battery change took 5-7 minutes. They even cleaned the watch for us. Price: now this is the important part - alongside service, quality of work, you also shop around for the price of service. When I came here and got the quote I've realized I've been getting overcharged and getting ripped off at other places! Like the repair shops in chapel hill, Durham and south point mall For example: battery change in other places were $50-75- we got all sort of excuses that it is a special watch, need special battery from other places. Here $15 + tax. Informed us the battery should last (+/-) 5 years. Repair quote was fraction of the cost we got quoted previously at the other places. Very satisfied and will be definitely coming here!

HandPicked

4.0

(8 reviews)

Found a HandPicked here! Woohoo! For a tomboy, I love this girly store -- very cute pieces of…read morejewelry at excellent prices. There's lots of silver, which makes this allergic-to-gold chick quite happy. Most of the pieces, though, are colorful in all sorts of stones, textures and designs, and many have matching earrings. Some pieces are small and elegant while others can be on the big and bold side. I'm okay with moderately-chunky, but brash and over-the-top-chunky is not my style. HandPicked does gift certificates -- great idea if you need a gift for a girlfriend but aren't sure which piece to choose (if you are a guy, that piece of advice is NOT for you! Buy something you think she'll like, but hang onto the receipt just in case). They also do monogramming. I wish this location was bigger and had more inventory.

Really LOVED this store. Not sure why I just found out about it!…read more They have cute stuff for you, friends, and moms! And I loved their service and felt very comfortable...I am not a fan of Charlotte's because I feel like they judge me when I walk in. Jewelry, bags, and fun home decor.

Reliable Jewelry & Loan

4.2

(19 reviews)

My husband and I bought my engagement ring from Reliable more than 6 years ago. At the time, I was…read morethe worst kind of customer: needy, anxious, and pretty demanding. I think I drove everybody crazy, my husband included. But the guys at Reliable remained helpful and patient. Over the years, Reliable has serviced the ring when I bent one of the prongs, sold me my wedding bands, and bought the stone back when I wanted to upgrade. Their commitment as jewelers is excellent. Since buying my engagement ring, I've actually started working in the jewelry industry myself, selling engagement rings. I work for a great place in Bethesda. When my younger brother went to buy his girlfriend's ring, I could have gotten him a great deal on a stone. But instead, I recommended that he go with Reliable, because I knew they would give him a great price on the stone, and more importantly, they would service the product long after vows were exchanged. That's important to keep in mind when you buy a diamond -- will the jeweler stand by their product? Will you be able to easily and conveniently take your ring back to the jeweler? With Reliable, the answer was a definite "Yes." So, pay no mind to the pawn shop exterior -- this place is a great place for picking out a well-priced and gorgeous engagement ring in the NC area.

Amazing service! I came in for help cleaning a watch for a gift and they did a great job, were…read moreexceptionally kind, and had great service!

Walls Jewelers

(38 reviews)

•$

Larry is the best! You won't find a more honest man or better Jeweler in all of Raleigh!read more

Personalized services at reasonable prices. Nice folks! Watch battery replacements only $5read more

JM Edwards Jewelry

4.6

(27 reviews)

•$$$$

I FOUND THE ONE!! I spent a year searching jewelry stores up and down the east coast looking for…read moresomething very particular, a 'grandmothers bracket' for my wife to celebrate our 40th anniversary that would have the birthstones for all of our grandchildren. After every store saying, nope, don't got that, I met Christian at JM Edwards. The first real jeweler that took a genuine interest in me. Christian helped me design the perfect bracelet and then custom made it form me, and he did it inside my budget!! ... it came out exquisite. JM Edwards is not a jewelry store where you take a watch to get a battery replaced, it's a jeweler, someone who listens and cares, and delivers exquisite pieces.

High price for changing watch battery and after providing the battery the watch stopped workingread more

CMI Jewelry Showroom

4.8

(26 reviews)

In an act of kindness (above and beyond), on Mother's Day, CMI fixed the link in a cousin's watch…read morefor free. I decided to repay the favor and give them my business. I had two rings resized. Intake was easy and staff were very nice which included interaction w/owner or manager. Everyone was so helpful and detailed. Once completed, they called to have them picked up. Consistently great service and quick. I'd recommend. Service cost was slightly higher than others but they did great work and I totally trust them for future business. It was worth the price difference.

Have bought several pieces here. Skip the chain jewelry stores and go to CMI for great value and…read moreservice.

Cary Awards

(4 reviews)

Located in the Grand Asia shopping district, opposite Roses and the DMV…read more The gentleman who helped us was able to turn around a custom plaque for us same day for a minor fee. It was a dedication for an Eagle Scout service project and turned out beautifully. We really appreciate having this business in our community.

We've used their services for many years and they are very helpful, attentive and responsive to our…read moreneeds and changes.

Home Street Creative

See more unrecommended reviews

(1 review)

Home street creative was the most amazing company to work with for our custom engraved perfume…read morebottles! Rachel was amazing and walked us through the process and answered every email so quickly! Not only did the bottles turn out absolutely gorgeous but she was so timely with our order and such an amazing person to help us create something to remember our special day! Highly highly recommend reaching out for all your engraving needs! -Zoe and Jared

From the owner: Raleigh Calligrapher and Live Engraver Home Street Creative offers live calligraphy and engraving…read moreservices for events, transforming celebrations with personalized touches. They also create custom engraved gifts, hand lettered day-of wedding details, and mirror signage rentals. On-Site Calligraphy and Engraving for Live Events | Glass Etching Service for Brand Activations | Calligraphy Personalization for Corporate Events | Wedding Signage | Mirror Signage Rentals | Custom Gifts

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Emily S.

8 years ago

I have never been treated more kindly by a business in my entire life. I contacted Mimi and Russell just 5 weeks before my wedding in a panic. My engagement ring is very unique and one that I inherited from my grandmother, it is vintage art deco and was very hard to fit a wedding band to. I had bought another band but it didn't fit and I was left with limited time to get a band created! From my first email contact with Lesa & Mimi I felt assured, they were SO friendly and accommodating. I came in for a meeting with Russell and Mimi and they truly listened to what I wanted, put my fears about timing at ease and offered me options I had never considered. I had a created a sketch and Russell used my sketch and the outline of my ring, incorporated my design and created a perfect solution. A set of rings that would sandwich my grandmother's ring to protect it, something I had never considered. They were patient and super knowledgeable and when they gave me the estimate for the 2 rings it was less than the price I had been quoted for just 1 ring at another jewellers. They finished the bands 1 week ahead of schedule and I was stunned when I saw them. They are gorgeous, the craftsmanship is outstanding, they look like they were made at the same time as my grandmother's ring, an absolute perfect match. I can't say enough about how amazing these jewellers are. I actually felt like one of their family, I will absolutely be returning for any jewellery repairs or future creations I need. My rings are stunning and I am so, so glad I found them. If you are looking for a jeweller, you can stop your search, you have found the best in Raleigh right here with prices that are super reasonable, the highest quality craftsmanship and the kindest most genuine people you could ever hope to work with. They are the BEST. read more

Trent H.

6 years ago

This place was amazing. I needed my ring sized quickly and I dropped it off, they examined it and was honest and said it was a difficult resize. I was skeptical leaving my ring places overnight but they told me it would be in a safe and very well taken care of. It is a family business and they even had a cute little puppy to greet me when I opened the door. I dropped it off and drove back to where I'm from and an hour later I got a message saying it was already done! They are so sweet and caring, it was like they truly cared about the ring and my situation rather than just making money! After I proposed to my girlfriend, they even sent me a personal card saying congratulations and they posted a picture of my fiancé and I on their social media. This is customer service like no other! read more

Joshua B.

2 years ago

When it comes to jewelry I have always just gone to box stores for the simplicity of it all and not really cared about the metals or design it was based purely on price. However I decided I wanted to gift my wife something that would last something unique, Russ and Mimi at Brummitt jewelry took my concept I had in my head and made it a reality as the customer I was constantly in the loop any questions I had were answered. They delivered on their word and made a beautiful necklace sooner than I expected, I feared it would take a month but I had it in my hands in roughly 2 weeks, the best part is they were able to get me to a price I felt comfortable with for my first piece. I will definitely be going back for more pieces as time goes on. read more

Daniel D.

8 years ago

Russ is an artist and what he creates are one of a kind masterpieces. He custom designed and made the most beautiful engagement ring for my fiancé out of his private studio in North Raleigh. We recently met with Russ to design our wedding rings also and are having custom made pearl necklaces made for all our our children and of course my fiancé as well. He has something for every budget and will take the time to educate you and help turn your dreams into reality. I'm looking forward to going back to cast our wedding rings with him in his shop in a couple weeks. How cool is that! Bottom line is if you want a beautiful one if a kind piece of jewelry for your self or significant other go see Russ Brummitt. read more

Michelle F.

8 years ago

I couldn't have been happier with my experience here! I had my mothers old wedding band and wanted it turned into two separate bands to go on either side of my engagement ring for my wedding in December! Not only were they happy to help and talk through what they would do - they made me feel completely comfortable trusting them with my grandmothers ring! They are so wonderful and thoughtful. They made us feel like we were part of the family and I already sent my brother to them to fix him and his wife's rings! Bonus - there is a dog some days! They made sure he was there when I picked up my rings! Thanks so much Mimi and Russ! We'll be back!! :D read more

Molly W.

299

7 years ago

My fiancé and I just picked up our wedding bands today, and WOW they're incredible!! Russ and Mimi are great at what they do and it was such a pleasant experience. My engagement ring is a unique shape and so we weren't sure what to do about a wedding band. Russ immediately knew what to do, and I love how it turned out!! My fiancé, who isn't a jewelry type of guy, LOVES his band and it's killing him that he has to wait until the wedding day to wear it! We'll definitely be back in the future should we have any other jewelry needs. Thanks Russ and Mimi! Also, getting to see their cute pup Winslow is always a bonus to the appointment :) read more

Nick Z.

6 years ago

I had received a bracelet with a mistake on the engraving from another company and wanted to get it fixed quickly. When I contacted Brummitt Jewelry Studio, they replied very quickly. I then drove there to have the engraving fixed (keep in mind, this was the mistake of another company, not Brummitt's), they fixed my bracelet within five minutes. In addition, they were incredibly kind and engaging as I waited in the lobby. Thanks for a great experience. read more

Sarah I.

6 years ago

I had been needing to get my engagement ring resized and the place we got my ring from was not doing resizing during this time. I found Brummitt Jewlery on Yelp and gave them a call. They got me in the same day AND express resized my ring, it was back on my finger in 45 minutes. They were so nice and friendly and my ring looks beautiful. Mimi was wonderful to speak with while I was waiting. read more

Cassidy P.

5 years ago

Mimi and Russ are incredible to work with, honest, highly experienced, sincere and innovative. Russ is a master of his craft and creates stunning works of art in his jewelry. The unique showroom is new and exciting every time I visit. If you are looking for your next piece that is sure to dazzle and earn compliments put your trust in Brummitt Jewelry, I cannot recommend them enough. read more

Katherine D.

9 years ago

Russ and Mimi are wonderful to work with. My family has been coming to them for years. They helped update old family jewelry to be more with the times. They also helped my fiancé design my engagement ring that I could not be more happy with. If you want it they can make it and make it well. I'm so happy to have a local family business who is passionate about what they do. read more

Patty H.

9 years ago

I absolutely love going to Brummitt Jewelry Design Studio! It is such a great place to get one of a kind jewelry in an intimate environment with people who truly want you happy with the results. They go out of their way with exceptional customer service as it is all about the experience as well as providing quality jewelry. Love, love, love this place!!! read more

Chuck B.

8 years ago

Got my original diamond engagement ring redesigned for my 25 th anniversary with Russ. It turned out even more stunning than I thought it could possibly be! Russ and Mimi are extremely engaging and wanted to make sure I was happy with the outcome. I am looking forward to getting more jewelry from them in the future. read more

Novali S.

7 years ago

I needed a necklace repaired and was browsing Yelp. Brunmitt had excellent ratings so I decided to try them out. After my experience I have to agree they are worth every one of their five stars! Mimi was so sweet and helped repair my necklace quickly and beautifully. Thank you so much Mimi!! read more

Connie D.

8 years ago

I have been a Russ fan for many years. Over the years he has never disappointed on the amazing rings he has created for me. He is my go-to for custom and ring repair. I know he will create whatever I want or need. His rings are the rings people OoooO about. Check him out and you will see! read more

Deanna C.

8 years ago

My husband stopped in to "look" for some special anniversary gifts and wow did you show him just how "special" they could be. I love the pearl earrings and ring...and everyone at work and church knows where they came from.- Deanna Cochran (Dee Dee)...the lucky wife of Dwight. read more

Bob D.

7 years ago

I needed to get my wedding band resized. The people here were friendly and professional. My band was resized perfectly in a very prompt manner and for an extremely fair price. Highly recommend based on my experience! read more

Karen F.

5 years ago

Russ and Mimi do beautiful work they do everything from appraisals to repairs to creating something new from your grandmother's stuff! Or just to create something for those stones you bought from QVC! lol read more

Bryce S.

123

8 years ago

Great people! I bought my engagement ring for my wife their and Mimi and Russ continue to take care of us. Their studio is comfortable and they create such a friendly environment for guests! read more

Dawn L.

7 years ago

I couldn't be happier with my ring! They did an amazing job sizing it. Russ and Mimi were so friendly and knowledgable, I will definitely be back for all my jewelry needs. Dawn L. read more

Alexandra B.

8 years ago

I needed a delicate gold ring repaired and resized. Brummit did a wonderful job! My repair was done quickly and it looks great. Very happy!!! read more

Brummitt Jewelry Design Studio - jewelry - Updated August 2026

People who viewed Brummitt Jewelry Design Studio also viewed

Raleigh Diamond Fine Jewelry

4.1

(14 reviews)

What a great experience! My fiancé got my engagement ring here and swore by the customer service,…read moreso we decided to purchase our wedding bands here as well. We weren't planning on purchasing today (spoiler alert: we did anyway), so I was a bit nervous about the potential of pushy sales people. To my pleasant surprise, I didn't feel pressured at all! It's pretty big inside, but not overwhelming. They have a nice variety of rings, bracelets, necklaces, charms and even brooches. James greeted us as soon as we walked in and pulled up info on the matching band for my ring. I didn't love it, so we went and looked at a few other options that I saw in the cases. I appreciate his patience and guidance in helping me select my band. After a short 10 or so minutes, I found the one I love! It was a bit early for us, but they do have a cute little bar for celebrating your new purchase. They also offer financing options through Wells Fargo if needed. With every ring purchase, RD includes lifetime sizing and polishing too! Would highly suggest coming here for all your jewelry needs. Thanks, James!

I purchased a 2.01ct GIA-certified radiant cut diamond (Report #7421512428, G color, SI2 clarity,…read moreExcellent polish and symmetry) along with a custom 14k rose gold ring here, totaling $15,486.90. Before purchasing, I was told both in-store and in writing that the store does not sell diamonds with visible inclusions. During the sales process, my sales associate specifically told me in a text message that their diamond manager "does not tolerate visible inclusions" and that "if you cannot see the difference, you should not pay the difference." That assurance was a major factor in my decision to buy. Within days of proposing, my then-fiancée noticed a visible inclusion in the diamond with the naked eye. I reported it to the store within about a week of picking up the ring. What followed was several months of a promised "replacement search" that never actually produced a suitable stone. When I eventually asked for a refund, the owner told me over the phone that it wasn't possible because the ring would be considered "estate jewelry." Instead, I was offered a 110% store credit toward a future purchase, meaning I'd need to spend more money with the same store to fix a problem they created in the first place. Even written assurances from their own staff didn't hold up when it mattered. If you're shopping for an engagement ring, get everything documented, and understand that documentation alone may not protect you here.

Holland's Jewelers

4.0

(25 reviews)

Great customer service and knowledgeable sales staff. My sales lady was Diane. I recommend her!…read moreGreat gemologist on staff there too! He's personable and smart. I was very impressed with everyone there!

Positive reviews are likely fake. Explore their responses to negative reviews to see what kind of…read morepeople they are. Then do yourself a favor and find a kinder jeweler.

Johnson's Jewelers of Cary

(46 reviews)

Treasure Isle

4.9

(22 reviews)

"Absolutely amazing customer service! They were fast, professional, I dropped it off yesterday and…read moregot it back the very next day. Great quality work and definitely worth it. Highly recommend Treasure Isle!"

Very good to do business with highly recommend for quality and value will be buying all my jewelry…read morethere in the future

Atelier N Fine Jewelry

4.9

(7 reviews)

I have had my watches serviced here and been impressed by the service. I just dropped them off and…read morewalked down to the Regulator to poke about for a bit and then they were ready, less than an hour later! I have also had a very fragile antique ring repaired here. An Nguyen was very patient in discussing what I could expect from the repair. I appreciated his honesty and willingness to attempt the repair anyways. Additionally, I have two friends who have had engagement rings designed by An. He really takes time w each client to get to know their style and what is going to make them happy for years to come. Both of those lucky girls ended up w amazing, one of a kind diamond settings that perfectly matched them. Supporting local artists and having a piece of jewelry that you will love for a lifetime, doesn't get much better than that!

I've had my wedding ring repaired here. An had it fixed in less than 20 min, all shiny and…read moreeverything. He even cleaned my engagement ring for me too! While we waited, I loved daydreaming about some of the other pieces in the shop. I was eyeing a particularly gorgeous ring that would be a perfect anniversary present. **hint hint** (In case my husband happens to read this review)

Treasure Isle

4.6

(15 reviews)

I was leaving for home and need my ring sized before I left. They did it in one hour and it was…read moreperfect

They were so sweet and helpful. My ring was resized perfectly in an hour. And they polished for…read morefree!

Vianna Jewelers

3.9

(12 reviews)

Vianna Jewelers is a lovely jewelry store that I go to for all the repairs or cleanings I need…read moredone. My husband was also able to design my engagement/ wedding ring there. On another note, the staff, especially Mike, is very welcoming and friendly! They care about their clients and want to get to know them. I definitely recommend them as your jeweler!

Called today trying to get information about a wedding ring that I have zero experience with…read morebecause I've never done this before and the lady that answered the phone was very unwelcoming and cut off my conversation to talk over me. I will never shop or support this business ever if that's the type of people that represent this establishment.

Duncan Design

(5 reviews)

Ms. Susan helped create 2 beautiful rings for me; using existing stones and adding stones. She…read moreenabled our vision to become reality. We are very, very pleased with these rings. I highly recommend her service. Communication is key and She is excellent.

Susan, at Duncan Design, has made a ring, a pair of earrings (diamond) as well as two pearl…read morenecklaces. She is professional, timely, has a great eye for design and her prices cannot be beat. I highly recommend this business.

Godfrey's Jewelers

4.2

(24 reviews)

The no longer repair watches. He told me it is no longer worth the effort for him. I understand,…read morebut just be advised. He did provide a referral however, but nothing local.

The service, professionalism, and attention to detail of the team at Godfrey's was really…read moreimpressive. My ask was a re-creation of a 25 year old wedding band. Business travel necessitated that the transaction be done remotely. I was offered multiple options, expert advice at every step, and never felt like I was being up-sold on higher-priced solutions. Ring was made, from scratch, on-time, on-budget, and when my wife and I got to see the ring for the very first time, in person, the WOW! factor was everything I hoped it would be. Would recommend for anyone looking for a great jewelry-buying experience in Raleigh and, honestly, anywhere else in the U.S. You'll be in good hands.

Jared Galleria of Jewelry

3.4

(41 reviews)