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Crossroads Kennel

3.3 (13 reviews)

Services - Crossroads Kennel

Private dog training

Pet sitting

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Coventry Pet Resort

Coventry Pet Resort

3.5
(290 reviews)

I've had my 2 little doggies groomed here and have loved the work they do…read more Their phone # is on my speed dial list.

Boarded our cat for a few nights while we went out of town. When I originally spoke with them over…read morethe phone they sounded extremely professional, said they offer photographs daily of our pet and that they would need to see vaccination paperwork at drop off. Called a second time to book a tour of where our cat would be staying - I was told by Ryan that having visitors come to the back would disrupt the dogs' experience.... Mkay. He said I could come in and see photos of the cat's lodge in the office and he has some on his phone. At drop off, there were many dogs in the office so be aware this is more of a business catered to dogs than cats. My cat was already stressed, not a shocker but still annoying. When it was my turn, they confirmed the dates she will be staying, literally took her to the back and didn't ask about vaccination or anything. It was very fast and felt off, but whatever. When I asked to see photos of where she would be staying they acted strange, as if my question was taboo. They didn't have any they could show me so I literally dropped my cat off and have no idea where she is going. Awesome. I left and in the car called to speak to someone who would send me photos - it was odd how they made it so difficult to send me 1 photo. They said they did take a photo but the cat was blurry so they will try again later.....Huh??? It's not hard to send a photo in 2026. Anyways, at pick up when they brought out my cat, they gave her back to me in the WRONG CARRIER. That was my sign that this business is shady and unorganized. The guy panicked when I told him the carrier wasn't mine and took them an additional 10 minutes to get the right one. And yes, I checked to see that they gave me the right cat. They also included a dirty old cat toy in the carrier covered in hair that was not ours. Gross. Very chaotic - never will be returning and would not recommend.

Crossroads Kennel - pet_training - Updated July 2026

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