This company is absolutely the best! They always get out quickly when we call, they diagnose & fix…read morethe issue as fast as possible, & there are priced very reasonable compared to other companies! We always use Pistol's & we won't call anyone else! Thank you for all the great work you do for us!

my hot water heater was not working and my toilet was making noise ..Christian was the service…read moreperson .. he was so nice ..explained everything..very knowledgeable I know who I will call if I have more problems.. very reasonable priced

Called them out to check on heater on 01/12/2018 because a malfunction. The technician arrived in…read morea very timely fashion. Stated the the flame sensor was bad and replaced. Total cost was $171 with the service contract. Had to call them out for the same issue again the next day. Same tech said flame sensor needed adjusting. Same problem occurred again the 14th. I turned the system off and turned it back on and haven't noticed the problem again. Not sure if the problem is resolved but I will call them back out if it occurs again. Tech was professional, response and delivery of service was efficient.

Recently the AC unit went out at the home of my two elderly [80 and 84] sisters-in-law in Grand…read moreCane LA. It was late in the evening, they were hot, flustered, and anxious. They called Southern Air out of Shreveport. At least one person came out that night and told them the unit was badly damaged by an electrical fire and needed to be replaced. One sister-in-law then called my wife and I to see if we would co-sign for a five-year interest free loan amounting to $16,000.00 to cover the work. There was also a manager type person on the phone that we talked to who had checked their credit the result of which required a co-signature from someone with a better score. We were surprised at the amount of $16,000 for an AC unit plus labor in a mobile home, it seemed suspiciously high to us. When inquiring about a cheaper option we could not get a clear response except it would all cost the same in the end, emphasizing this loan was a special promotion and to take advantage of it. We felt the exchanges we had with the Southern Air folks at the house was more like talking to high-pressure salespeople anxious to close a deal than exploring any other options. We declined their services. My sisters- in-law toughed it out overnight and another HVAC company called Atlas came out the next morning. They said there was considerable damage from the fire but repairable. They did repair the unit back into service for a total of $659.00. So, the moral of the story is - "let the buyer beware." When customers are desperate for a solution they are vulnerable to exploitation, especially the elderly. It also sadly speaks to wide variation of integrity and honesty between companies.

Immediate response. Immediate responses to my responses. Came out and found it was ( of course) and…read moreEntergy problem and deeply discounted the home visit fee. Was at my home less than 2 hours after initial contact. Absolutely recommended.

I requested assistance with a clogged kitchen sink one evening, and had it fixed by mid morning the…read morenext day. Very quick, efficient, and courteous service, I'd say. I highly recommend Affordable Plumbing & Electrical.

Outstanding AC Repair Service! I highly recommend Pops…read moreHVAC & Multi Services LLC for any AC issues. Our air conditioning went out during this summer heatwave, and they came to the rescue. What stood out about their service: * Prompt response: They scheduled a technician to come out next day, on a Sunday. * Expert technician: Willie Sarpy & Tasha Lacour arrived on time, quickly diagnosed the issue [cleaning], and explained the fix clearly. * Fair pricing: The repair was done efficiently and the final cost was reasonable. $335 total. AC service call $85, AC cleaning $125, & Labor cost $125. The AC is running perfectly now, and the house is completely cool. I will absolutely use Pops HVAC & Multi Services LLC again and recommend them to all my neighbors! - M.McDaniel

They were contracted thru my home warranty to replace a ceiling fan. Paid 75 service fee and the…read morefan motor was out. They got with the warranty company and warranty wouldn't cover the whole price of the fan. I told Pops warranty wasnt paying, thay I would pay out of pocket. Pops quoted me 225 for the fan, so I asked for the model number so I could find a fan motor to replace it because it would be cheaper. They didn't even have the model number, so how did you price me the cost of the same fan?? After months of asking if they were coming back out, they flat out told me no, so the $75 I paid, which goes towards the repair is gone. They took my money to never return. I would NOT ever use these people. They are crooked, also if they have any rebuttal to this review I have ALL of the texts messages that went unanswered and the final text where the wife told me they weren't coming back out. Straight up unprofessional and took my money and ran

Great service and very responsible . Would highly recommend this Plumbing Company, Dautriel's !read more

Those guys did an awesome job! and keep us informed throughout the entire job of what was taking…read moreplace, that crew is very knowledgeable in there trade. We could tell that Jaysen and Adam run a very professional buisness just how polite and respectable there employees treat there customer. Thank you guys again for a great job

They are professional, friendly, and punctual. I have been using them for years and would…read morerecommend men them without reservation.

Replace a customer provided water heater in attic…read more Watch out for their excessive hourly rates after the initial hour. They provide excellent service, on time, professional. They charge fairly normal for the FIRST hour $120 (Feb 2012), along with parts charges and even an additional fuel surcharge. But they charge the SAME rate for every hour after the first hour ($120 for any hour) rather than charging a normal, average charge for the subsequent hours. So the $120 is far and above any national, average hourly rate for licensed plumbing after the first hour. Even after a request for a review of the price, they insisted that this was their normal hourly rate, for any hour And your bill will not itemize the charges. You have to ask for an itemized bill, which you will get.

I am not a native of the ACA service area, so I had to start from scratch when the problem with a…read morewater heater occurred. After calling several companies where I got no response, or a maybe I can come in two days response, I called ACA. The lady that I spoke to was very accommodating and knowledgeable. She told me a technician would contact me. And just a few moments later, I did get a phone call from a technician who asked me pertinent questions and obviously knew what he was talking about. The technician worked with me and met me at a time that I could get away from work. He showed up exactly when he promised. Being that he was very knowledgeable, he had the issue resolved in record time. The charges were extremely reasonable, especially considering that this was done on a day of very inclement weather when most companies were considering it an emergency only day. In short, in the future, I will not hesitate to call them for any plumbing needs that I may have.

I would not recommend this plumbing company based on my experience. They came to my home to light a…read morebrand new water heater, and during the service, water leaked from an supply line and entered my attic and hallway ceiling. I was told that the leak occurred because the line was not capped. I was also quoted a service fee of $145, but I was ultimately charged $197, which added to my frustration with the overall experience. After the incident, I had visible water damage to my hallway ceiling, and water came through a recessed light that is now no longer functioning. Edrick stated that there was no water damage in the attic because the insulation had caught the water and they wiped everything dry. However, the visible damage to my ceiling and the fact that the recessed light stopped working after the water intrusion were concerning. I also had concerns about the service itself. Based on the events that occurred and Joshua's interactions with Edrick, I did not feel that Joshua demonstrated the level of experience or confidence I would expect from someone performing plumbing work in my home. What was even more disappointing was the response from management and customer service. I spoke with Joy, a representative, and Zack, the plumbing manager. Both came across as defensive when I brought the incident and resulting damage to their attention. Rather than feeling like my concerns were being taken seriously, I felt as though the focus was on defending the company's actions instead of addressing the damage and finding a resolution. I also requested the company's commercial general liability insurance information so that the property damage could be properly reported, but that information was not provided, refused in fact. Accidents can happen, but how a company responds when something goes wrong says a lot about the company. Unfortunately, the customer service or lack thereof that I experienced was extremely disappointing. In my opinion, that ultimately reflects management and trickles down to the staff. I expected better communication, accountability, and customer service. Based on my experience, I would not recommend this company to anyone.