If I could give 0 stars I would, this place is very unprofessional and does not communicate at all!…read moreIf they say they will call you back they never do, I went there to get some tires on Friday, and never even got my tires on and it's the next week. If you think you want to get tires/wheels from here don't.

The Manager Billy was very rude. He wouldn't let me decide what I wanted for my self he kept trying…read moreto give me what he wanted to give me. The other sales representatives where more helpful and the tire tech helped more then the manager did!

I just can't say enough about Gordon. The owner of B&B. He has taken care of every need we've had…read morewith our vehicles.. He certainly knows what he is doing!! I wouldn't even think about taking our vehicles anywhere else!! Once you find the best why look elsewhere!!! KEEP UP THE GOOD WORK GORDON

Gordan saved the day for us. We were driving from Houston to South Padre Island last week and our…read morecar broke down in Victoria. He was the only place that we could find around that could get to us that day. He was able to fix the problem and he walked my husband through the whole process. He charged us a reasonable amount. We made it to vacation and back home with no further problems. Very thankful for his help.

Folks here are top notch! Great attitude, got my Tundra in and out on less than 30 minutes! Tim was…read moreprofessional and courteous, I had some questions on some different size tires and he answered them all. Stop by and support your local business! You won't be disappointed! Thanks Discount Team!

I go in for a tire rotation and balance before I leave out of town for the holidays. They also…read morecheck and do a front end alignment. I drop the truck off at closing and go back the next day after lunch to pick it up. I immediately notice that it rides super rough. I get home and check the tire pressure. Sure enough... 80 lbs of pressure. Who the fnck puts 80 lbs of air in a tire the door post sticker says should be 65 lbs (They aren't stock tires, so I run 60 bls in them (which they didn't even ask about). I release the air and get them to where they should be. Then when I get on the highway, the front end shimmies at highway speeds. I didn't have a shimmy until I took it to these nitwits. I live an hour away from this store. I don't have time to spend 2+ hours taking it back to this store and wait for them to fix their fnckup.

We were in a real bind and these guys were a blessing. We were stranded on a holiday weekend and…read morethey came out to change our tire, bringing with them a new tire for our trailer. Their response time was good. I would use them again if nedded.

Great service fast and no tow truck needed he does all service on the stop. No complaintsread more

5-Star Review - Outstanding Customer Service Recovery by Store Manager Arlin at Discount Tire…read more I want to take a moment to share my recent experience at Discount Tire -- one that began with disappointment and frustration, but ended with a clear reminder of what true customer service looks like and should be. I recently had an issue with a set of 40,000-mile rated tires I purchased which showed unusual wear after only two years of regular driving in town and a few out of town. This wasn't a minor issue; the wear was well beyond what I'd expect under normal conditions, and it raised safety concerns as well as questions about product quality. As a long-time customer, I expected better performance and durability, so naturally, I was concerned and disappointed. Unfortunately, when I first brought this issue to the attention of a service rep, he didn't acknowledge my concerns as he brushed them aside. It was obvious that the problem was being minimized rather than addressed. I felt I was being dismissed because his response felt more like a formality rather than a genuine attempt to investigate or assist. I was looking for a fair assessment of what had gone wrong and what could be done, so that initial interaction left me feeling overlooked and disappointed. That experience left a bad taste and made me question the level of support I could expect as a customer. Well that question was answered, and my perception changed when Discount Tire Store Manager Arlin got involved. Right from the beginning, the tone of the conversation between Arlin and I shifted entirely. Arlin took the time to personally review the situation. He listened carefully to my concerns and what I experienced without interruption. Arlin inspected the tires thoroughly, reviewed my tire maintenance history, gathered all relevant information and went to work. What stood out between the previous interaction from this was Arlin's genuine intent to understand the issue and do right by the customer. Arlin never dismissed my concerns, nor did he recite policy or rush through the process. He was attentive, respectful, and genuinely interested in getting to the bottom of the issue. He owned the problem and made it clear he was there to help. What impressed me most was how far Arlin went to make things right. Arlin treated the situation with professionalism, empathy, and care. He recognized that something wasn't right, and more importantly, he took ownership of finding a solution. He went above and beyond to ensure I felt heard and valued, and he did everything within his power to resolve the issue fairly and efficiently. Arlin didn't just offer a quick fix or a generic answer -- Arlin went through the computer and showed me what my options were and when I agreed to a solution, he took action. His professionalism, integrity, and problem-solving mindset reminded me why I chose Discount Tire in the first place. He ensured that the resolution was fair and it reflected the company's commitment to standing behind their products. You see, Arlin didn't just fix the problem -- he reaffirmed the values and Mission Statement that Discount Tire claims to stand by. In an age where customer service is too often reduced to scripted responses and surface-level gestures, Arlin's approach was refreshing. He restored my confidence not only in their products, but in the company as a whole. It's easy for companies to shine when everything goes smoothly, but the real test of customer service is how they respond when something goes wrong. Arlin passed that test with flying colors. He turned a negative situation into a positive experience. Because of Arlin's outstanding service and commitment to the countless customers that enter the store on a regular basis, Arlin not only retained me as a customer, he earned my trust and appreciation all over again. "This experience is a perfect example of why people stay loyal to a brand -- not because mistakes don't happen, but because of how those mistakes are handled." Arlin, thank you for taking the time to treat me as more than just a transaction. Your leadership, and dedication to customer satisfaction turned what could've been a lost customer into a grateful and returning one. You represent the best of what Discount Tire has to offer. "You exemplify what customer service should look and be like. You represent the mission statement of Discount Tire with pride and authenticity, and you should be commended for your dedication to doing right by the customer." Thank you Arlin, as a U.S. Army veteran, I stand and salute you ...

Excellent service. I had already done my research online and knew the tires I wanted so I was an…read moreeasy customer. Total time involved approx 1 hour. Time quoted app1 hour. Every team member was friendly and polite. The place was clean, comfortable and reasonably quiet. As I waited I heard a few other customers and every interaction was courteous and professional. Quality service and fair prices.

They did front end alignment on my BMW and Jag. Reasonable price and good jobs, both cars track…read moreperfectly straight ans steering is centered.

I recently was coming home from Port A and had a blowout on my boat trailer. Adrain and his guys…read morewere quick and professional at a reasonable price. Took them only 20 mins to get to us on the highway and replace two tires and we were back on the road. Great group of guys and truly appreciate a fair price and friendly service!

That is not a good place to get a paint job or body work. Not well managed and they will lie to youread more

Very disappointed in this shop. Had truck painted and when I picked it up I noticed they did not…read morereplace 2 pcs of top trim that were missing. Took 2 weeks to get that fixed. Then 3 weeks later when I went to wash my truck,I noticed they never reinstalled or gave me 3 pcs of chrome trim that go around wheel well and my bug shield that they remov d to paint truck....Unprofessional.