The staff are nice, but there are simply not enough of them or they take too many clients. It's…read morealways stressful and a long wait. It got to the point where they forgot to do one of my dog's vaccines (charged me for it twice also I'm still disputing it with CareCredit) and did not give me the proper aftercare or instructions for an ear infection. They had the audacity to ask me to come back in for a a recheck but I'm not paying them for another exam due to their negligence. Mistakes happen, but I'll be seeing a new vet for my dog.

Friendly staff, great visit WITH the doctor (no drop-off stuff). Very pleased with their care of…read moreboth our huskies

Dr Langford was amazing. Highly recommend this team of caring folks. They got me in right away and…read moretook very good care of my fur baby!

Avoid if you love your animals. They make constant mistakes and when you try to get them to fix…read moretheir mistake that affects your animals' life , they are to busy running around, trying to cover each other's mistake then do the right thing and practice correct veterinarian care. This office has no integrity and no kind of compassion for animals. Honestly, they don't even deserve one star.All they care about is trying to get more money from you and have no regards for your pets well being, they give you the wrong kind of medicine.And instead of correcting it , they make your animal suffer and charge your card for things you weren't supposed to get charged for.

Dr. Cruz is the man that is great kind and knows what he is doing with all animals and he is the…read morebest Cossack karma

Closed, we called numerous times and finally got a message saying the practice was closed .read more

They were very kind and considerate when coming out to our house to euthanize our dog. It really…read moremeant a lot to our family having such compassion in this challenging time. Thank you so very much.

It was time for our sweet old lady pup, and we appreciated the compassionate, thoughtful assistance…read morein easing her passing. Considering the circumstances, we couldn't have asked for better help. She got to pass on our rural property, surrounded by people who loved her in the fresh air and sunshine. Thank you for making a difficult time so much easier.

I can't say enough good things about my experience with Kayla as a breeder. I got my first Mini…read moreAussie, Maloha, from her in 2023 and brought home Matcha in 2025 and they are truly the best dogs ever. Both are happy, healthy, well-tempered, and honestly my little soul dogs. From start to finish, Kayla was amazing with communication. She kept me updated every step of the way with both puppies, answered every question I had, and made the entire process feel so easy and reassuring especially as someone who wanted everything done right. When I picked up my puppies, I was blown away by how prepared everything was. She provided a full puppy goodie bag with literally everything you could think of: detailed puppy folders with all health records, proof of genetic testing on the parents, family trees, first round of shots, deworming records, and so much more. On top of that, she included treats, puppy pads, toys, and even a blanket with their littermates' scent to help with the transition. It was clear how much care and intention she puts into her dogs. The little Whiskeytown Aussie bag was such a cute touch too. You can genuinely tell she loves what she does and truly cares about the puppies she raises and the families they go to. My experience was so incredible that I've had family members meet my dogs, fall in love, and end up getting their own puppies from her as well. 10,000/10 experience. I recommend her to absolutely everyone. I feel so lucky to have found her and to have my two best friends because of her.

READ !! I bought a puppy from this breeder, he passed away…read morefrom Immune-Mediated Hemolytic Anemia (IMHA). This is a genetic disease that attacks their red blood cells, causing them to be lethargic, throwing up and peeing a copper color pigment. So if you got a Mini Aussie pup from her, litter number : ASDCA-M2503445. Sire: ASDM-CA-1800353, Dam: ASDT-CA-2203436. Date of birth 5/15/25. Be aware of your puppy if you got a puppy from this litter. I contacted the breeder and she hasn't responded. And we inquired about Soli, you can see that puppy on TikTok, but she's going to use her as a mom for a new litter of puppies, she could potentially have or pass on the gene of IMHA, please be aware. Poor Soli can have this illness triggered from her child birth. We didn't know he had it til he got neutered, a traumatic event like puppy birth can trigger it or even pass it on to other puppies. Response: genetics plays a part, I did not say it was a certainty, but their bloodline is more susceptible to this illness. My vet said otherwise, autoimmune diseases, are triggered but they are genetically predisposed.

We leave our "doodle" with them when we go out of town. He's happy there. The staff is very…read morefriendly. They even sent us photos of him while we were away. Highly recommend

Left our dog there for 12 days when we went to Ireland. She was well cared for and they even sent a…read morecouple photos to us so we could see her. I called to check on how she was doing and they called me back immediately. I will feel comfortable leaving our baby there again if we leave town again.

We drove over an hour to visit Haven Humane. Compared to some other shelters we have visited…read morelately, the staff here was awesome, as well as the cleanliness was top notch. We found the perfect dog, couldn't take him home as next day he had a surgery scheduled. They took such great care of him, and the team of veterinarians were fantastic and extremely informative. We couldn't be happier with our experience with Haven.

I just want to start off by saying that I understand that animal shelters can't save the world, but…read morehow you speak to people, and using condescending tones matter. My cousin found a dog a few months ago, and my 10 year old daughter was with her when they found her- my daughter and I don't want her sitting in a shelter. We were in the process of moving from Sonoma County to Shasta County. To make a long story short, we are now living up in shasta county full time. Today I went into Haven for some guidance, and explaining I am happy to foster her in my home until she is adopted. I was immediately spoke to like I was stupid for not "knowing Haven's Rules.' Now that she has been in our care for over 30 days, Haven refused to help us. The rude girl in the back area kept poking her head out to add and repeat the same rude, condescending comments. I just thought it was really unnecessary and mean spirited- Questioning if I even found the dog in shasta county- as if it mattered at this point, because you already told me "here's what that means, it means we won't be taking the dog and that she's your responsibility." And yes, my cousin found here in Redding. WHAT IS HAPPENING?! I have been trying to rehome this great dog and keep her out of a kennel, but I have learned that that is a bad thing to do in Haven's eyes. I don't work at a shelter, and I don't know what the specifics rules are. I'm sorry that I messed up. I was just trying to help. We have adopted and fostered with Haven in the past when we lived in shasta county three years ago, but I left feeling very ignored, spoken down to, like I was stupid for not knowing Haven's rules (I know, how dare I not study the pamphlet before stepping foot in their building). I understand that there is basically an epidemic of stray animals in Shasta County, but how you speak to people should matter. Even if you're unpaid volunteering, please rethink your "good deed" if you are going to go out of your way to try and make people feel unintelligent, dishonest, and just overall icky. I'm very disappointed in how I was treated today by the two women in the very first building- the pregnant woman and the other woman that was working with her. Boo. You are supposed to be here to help people, and I left feeling invalidated, like I did a bad thing, and almost like I was in trouble or something. What the heck?

To start, I am extremely specific about my dogs hair because she is a Shetland Sheepdog with silky…read morehair but also coarse hair on her back thighs. We also live on a ranch so she gets mattes very easily. I've been bringing her here for a couple years and every time I bring her into Shampoodles I explain exactly what I want for my dog (all over trim, shaved sanitary areas and full shave and shape of the back thighs, gland release, nail trim) and every single time she executes it exactly how I want it and always confirms what my expectations are! I have never been disappointed with this shop and won't go anywhere else! They whole groom is a reasonable price and the texting makes it easy to book! Each time they add a special touch like a bandana or this time, a little gingerbread man! I will always recommend this place to anyone looking for a gorgeous groom! Absolutely 10/10!!

These ladies are amazing. I've taken my dogs as well as my mom's and friends dogs in there. They…read morehave never hurt them while clipping the nails and the cuts turn out great. My favorite was when they gave my lab a lions tail. I highly recommend them.