Dr. Cruz is the man that is great kind and knows what he is doing with all animals and he is the…read morebest Cossack karma

Closed, we called numerous times and finally got a message saying the practice was closed .read more

Dr Langford was amazing. Highly recommend this team of caring folks. They got me in right away and…read moretook very good care of my fur baby!

Avoid if you love your animals. They make constant mistakes and when you try to get them to fix…read moretheir mistake that affects your animals' life , they are to busy running around, trying to cover each other's mistake then do the right thing and practice correct veterinarian care. This office has no integrity and no kind of compassion for animals. Honestly, they don't even deserve one star.All they care about is trying to get more money from you and have no regards for your pets well being, they give you the wrong kind of medicine.And instead of correcting it , they make your animal suffer and charge your card for things you weren't supposed to get charged for.

The staff is great here and the vets have gotten my dog through a couple of life-threatening…read moresituations. I have nothing but positive things to say about VCA CARE!!! : )

All they care about is the money! I will never bring any of our pets there again! More time talking…read moreabout getting paid then helping our pet. Disgusting! We would not bring our pet to the vet if we couldn't pay for it.

Our 17 year old Chi wasn't eating and had terrible diarrhea. I called and left a message and they…read morecalled first thing in the morning. Got her in that morning, they checked her out gave her some medicine there and sent us home with more. This was on a Friday and they called early Monday morning to check on her. She is now eating like crazy and back to her old self. Thank you Westside Karen

This is an updated review after I retracted the original review I previously wrote as I was giving…read moremy vet the benefit of the doubt. My dog was originally diagnosed with an eye condition that requires him to be on a life long med or he could possibly go blind. Upon my visit to my current vet she advised she would renew his prescription. When I ordered it the prescription was denied by chewy stating that the vet denied it. When I contacted my current vet about this she advised me she would not renew this med until he was seen bye an ophthalmologist in Medford. I then asked why I wasn't told this at the visit or made aware when she made this decision, or any time that I called after to find out why and all she could tell me is she had poor communication with me. So I made an appt for end of March since this ophthalmologist travels to Redding. I asked Westside if they would renew his med until he could be seen. She refused. He ran out of his ointment and after 2 days his eyes got significantly worse so I made an appt at Shingletown vet. At my appointment with Shingletown vet they confirmed he had the eye condition and in fact needed the medication right away. He was then given his medication right there in the office, and they advised that they would renew his medication and there was no need for me to meet with the ophthalmologist and spend another $300.

Our dog has been a patient here since he was a puppy. We had our first emergency during business…read morehours and were told the first they could get him in until Tuesday. I was super disappointed. However their manager then called me back about a half hour later and is getting him in today and apologized for the experience. Was very grateful for the follow up and experience with the manager.

What a racket! I was new to the area and I wanted to…read moreestablish with a new veterinarian. I got my dog heart worm tested with her first visit (although she had been taking heart worm pills since she was a puppy) and a 3 month supply of heart worm pills. When I was reaching the end of the supply I bought them on Chewy and set the pills to auto-refill. The veterinary clinic has refused to let Chewy refill the prescription without coming in for another test; in other words forcing me to either buy the pills from the clinic or get re-tested every year.

We leave our "doodle" with them when we go out of town. He's happy there. The staff is very…read morefriendly. They even sent us photos of him while we were away. Highly recommend

Left our dog there for 12 days when we went to Ireland. She was well cared for and they even sent a…read morecouple photos to us so we could see her. I called to check on how she was doing and they called me back immediately. I will feel comfortable leaving our baby there again if we leave town again.

The vet DR. Lawson is literally the best, she takes her time to explain everything so you…read moreunderstand fully and what the future has to hold. I really appreciated her and how nice and heartfelt she was. Good customer service is rare nowadays and she is the best thing about this place!

I had an elderly dog that I brought here to be euthanized. My love for this dog runs deeply…read morethrough my soul and this establishment could not have been more compassionate and professional during this very difficult time. Everything was explained clearly to me- every process that would take place and what it was for, payment expectations, and what my charges would be. The veterinarian was the absolute best and really put my mind and emotions in a comfortable place even though my heart was broken. I can't recommend them enough. I had anticipated this happening and did a deep search on many platforms to find a place that I could take her and I'm so glad I chose this specific location.

yes they were very kind and considerate when i had to put my rottie down....rip boris...ilyread more

My mother went through the worst experience with Dr. Smith today at Anderson vet. The whole…read morenegative experience from the beginning was all so unnecessary. They told her to come in a side door and go to room 1, this is to avoid the waiting room. She had to put her dog down and gave her specific instructions for the ease of the appointment only to wait for 20 plus minutes in the waiting room after they said. "Oh sorry someone's in the room apparently. Finally gets into the room to let her dog start the process of being put down only to have DR. SMITH go on and on with non stop talking about stupid conversation all the while my mom cries and cries to have her stop And just proceed to ignore her and keep talking. Very unprofessional and incredibly insensitive my mom left crying . So unfortunate this vet is so unprofessional . Shame on all of them.