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    Crossroads Veterinary Clinic

    4.2 (6 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - Crossroads Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Crossroads Veterinary Clinic Veterinarians Photos

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    Ask the Community - Crossroads Veterinary Clinic

    Midstate Veterinary Services - Midstate Veterinary Services

    Midstate Veterinary Services

    (13 reviews)

    We have used Midstate for our small and large animals for years. I am constantly impressed with…read moretheir customer service, care and fair dealings. Recently, we had a procedure that did not go as planned and we needed to return on another date (completely the fault of my canine friend being a little grumpy and not acting appropriately). Even though it was my pups' fault and I know they had to use time and resources they did not charge me for the visit and scheduled us for a second attempt the following week. Success! Groot now has beautifully trimmed nails and no one was harmed in the process.

    My cat was seen by Sarah Scocozza. I asked for blood work to be done to see why he would be having…read moretrouble breathing. To check for allergies. Sarah told me if she does blood work it would probably just come back normal. My cat was 15 years old. He was given a steriod shot and antibiotic shot and I was never told of any risks from the steroids. I googled it when my cat got worse. He suffered from congestive heart failure. I had his file sent to a different clinic and the x ray results were never sent. I called and asked for the results and was not given the results. Just from Sarah saying she didn't see anything. Where are the pictures if you did an x ray? My cat suffered from congestive heart failure and it was confirmed he had cancer as well. Blood work would of shown his white blood count was high. I don't recommend anyone to take their pets here. Not compassionate or caring at all.

    Cortland Veterinary Hospital

    Cortland Veterinary Hospital

    (6 reviews)

    Everyone is so nice, and they take the time to get to know your pet . This is the only place I will…read moretake my yorkie

    I am writing to formally convey my sincere concerns and profound disappointment regarding the…read moreapparent lack of urgency and empathy demonstrated by your office during an extremely difficult and emotional time for my family and our cherished dog, Demi. As Demi's health deteriorated rapidly, it became clear that his quality of life was significantly compromised. We made the heart-wrenching decision to help him peacefully cross the Rainbow Bridge and promptly contacted your office to complete the necessary documentation for Stillwater. Despite emphasizing the critical nature of the situation, the paperwork was not processed in a timely manner. Our initial contact was made at 10:05 AM, during which we explained that Demi's condition had worsened significantly and that a veterinarian was scheduled to visit our home and required his medical records to proceed urgently. After an hour and a half without any update, we called back at 11:40 AM, only to be told by the receptionist that the paperwork would be ready within 30 minutes--time during which Demi continued to suffer. Compounding our distress, we later received communication from Stillwater indicating that our request for euthanasia had not been approved. It remains unclear what information was relayed by your office, but the evident lack of coordination and communication was both troubling and unacceptable. Under such circumstances, we believe it was imperative--and entirely appropriate--for the attending veterinarian to contact us directly to fully understand Demi's condition and the urgent need for expedited action. The overall management of this situation fell far short of the standard of care and compassion we expect from veterinary professionals. Consequently, we have decided not to return to your facility. We have shared our experience with family and friends. Entrusting veterinary teams with the care of our pets carries with it an expectation of timely, compassionate, and respectful treatment, as one would hope for their own animals. I encourage you to consider how you might feel if your own pet were in severe distress and faced delays or dismissiveness from your veterinary provider. The frustration and heartbreak we experienced during this ordeal reflect precisely such a scenario. Ultimately, Demi was lovingly assisted in crossing the Rainbow Bridge at 2:50 PM by a compassionate veterinarian who recognized the need for a peaceful and humane release. He is now free from pain and suffering--peace that should have been afforded to him sooner, had there been greater responsiveness and support from his care providers.

    Crossroads Veterinary Clinic - vet - Updated June 2026

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