Crosstown fitness offers fantastic full body workouts. The workouts are challenging and the staff and instructors are friendly and gave clear instructions on what to do at each station. The facility is nice and they have just about every equipment you can use. If you are going for just a drop in or choosing to make this your gym home you can't go wrong either way. read more

I LOVE this gym! I decided to check it out after learning about it via Groupon and I'm so happy I looked into it further. Most of the classes are 50 minutes unless otherwise specified (i.e. 30 mobility class). Each class is different! The classes are broken down into different stations. The number of stations vary each class, sometimes determined by the class size. I've usually only attend the first class of the day (5am) and have attended once at 7:30pm, so I've never experienced over-crowding. The instructors demonstrate each exercise at each station, and walk around if you need assistance or to modify an exercise. You're able to go at your own pace, though the number of reps are outlined and encouraged (or the length of time spent on each exercise is encouraged and outlined). Each time I'm had a different instructor, I've received an email after the class from the instructor offering additional assistance. Childcare is offered from 9a-12p each day, and there's a 15-minute shower schedule available for sign-up. Work out gear, protein bars, and bottled beverages are available for purchase. Class sign up is incredibly easy and can be done through the app, along with childcare and shower sign up. Pay-to-park parking is available directly out front. read more

Love CTF. The classes are tough. They are also changed up quite a bit adding for the perfect amount of diversification. The instructors actually fix your technique which is certainly welcomed. I hate when Crossfit type places just have you AMRAP without giving a crap as to how you get there. I feel like you are guaranteed to leave sweaty after one of these classes. I have only taken total body classes but even after two classes I already start to feel better. Definitely the workout to do if you want to be stronger and leaner. The are in ClassPass and one other thing to note is they do beach workouts in the summer (picture being a breaded chicken cutlet and then rinsing off in the lake after). Mmmm so refreshing. read more

I've been working out at CTF for over a year and I still love it! It is challenging, but so much fun! The coaches are knowledgeable, friendly, and push you to do your best. The people who go to CTF are down to earth and personable. It's a comfortable place to push yourself out of your comfort zone and grab those PRs. read more

I have never had a gym that actually changes my body, strength, or ability. This is the only place I've ever gone where I don't dread the "gym" and go out of obligation. The workouts are great and the people are better read more

I attended my first class on 7/7/22. One of the exercises was to switch between running on a treadmill and working on two kettlebells. Before I stood on the treadmill, the instructor already adjusted the speed to greater than 10. That is to say, the treadmill had been running by itself at a very high speed before I stepped on it. The instruction from the trainer is that we should expect to keep our treadmill running while switching to work on kettlebells, and later get back to our treadmill again. Note the studio is aware that the visit was my first-time experience. Following the instruction, I stepped onto my treadmill. Two seconds later, I fell and flew out of the treadmill. At that time, I could only see scrapes on my right elbow. The instructor took me to the front desk but their first-aid kit didn't have appropriate supplies. Later, I went to Midtown Express Clinic. I got the doctor's note as "the patient has sustained a sprain to her right 2nd digit along with contusion and swelling. Her left knee suffered a second-degree burn and her right elbow sustained a first-degree burn. Will treat left knee for possible infection". Due to the injury to my left knee, I was barely able to walk and exercise for two whole weeks. I reached out to the studio to request medical bill reimbursement due to the dangerous and inappropriate operations at the gym. The studio called me back, confirmed my statement was true, but refused to cover my medical bill. I want to share my experience here. Despite my frustration caused by the studio's attitude, the operations and safety issues at the studio are concerning. read more

I want to give five stars. They have friendly staff and great group exercise. I was a member for one year, no late payments until I left for one month for vacations. I got a email saying my card was decline and I emailed accounting letting them know that I'll be back in two weeks so I could pay but when I came back to Chicago I find out they send me to collections and I end up paying $500 for a penalty. It could be the best CrossFit in town, but when you pay 170$ month for one year and one late payment, they send you to the collection. I will not recommend that to anyone be aware. read more

Lack of communication at a pricy gym. I was being charged unbeknownst to me for MONTHS before my account was finally canceled & was refused a refund. I can see in previous reviews this has been a problem for other people as well. For such an expensive gym you'd think they would have a sense of community. 6 months of being charged without even stepping into the gym. Ridiculous! read more

great total body workout! my boyfriend and I were in town on vacation and attended a class on Saturday and sunday ... both were with the same instructor (Kristen) and total body the workouts were fun, motivating and a good mix of cardio and strength. Kristen was super helpful and attentive. we both really enjoyed the class bc. we worked muscles and did "exercises" that we would not do at any of our other workouts back home (SHRED 415, Cycle, distance running, yoga, cycling are our typical). we will def. go back when we are in Chicago again! read more

Man, where do I start? I still remember learning about CTF through groupon back in 2014. I loved it so much, I became a member immediately after my groupon was up. Then, I moved away and making my way to CTF WL was too tough. But as of late 2021, I moved closer to CTF and since then I've been going there pretty much every week for the past three months. I love this place so much. Each class is different and hard (but manageable) in their own way. Each staff member has their own pizazz, so I love how we are constantly trying out new workouts at each studio session. The classes are meant to optimize my fitness experience, so I love how they cater to my needs and also offer alternative and variations to each workout. One thing that impresses me the most is how intimate and interactive CTF is! From follow-up emails, CTF giveaways and challenges, to all the staff remembering my name! It's been a great pleasure working out here (again). I am so happy that CTF is part of my 2022 - year of growth! read more

I have been coming to CTF since June 2016. I'm always in search of a gym that offers variety in their workouts not to mention a good one. I'm not a big fan of regular gyms since I get bored easily doing workouts on my own. I prefer group workouts that offer different workouts every day. CTF offers this. I like the fact that they have classes that start as early as 5am. I'm a big fan of attending early morning workouts since it sets the tone for the rest of my day, I love the feeling. Their trainers and front desk staff are great! When I first started going to CTF, I took Betina's class but unfortunately she relocated and no longer teaches at CTF. However, there are other trainers who are awesome! Two of my favorite trainers are Alysha and Kailee. I enjoy their classes and every class is different and challenging in its own way. I look forward to my workout every day since I know it will be different and you get to workout your whole body. I feel stronger and I will keep coming to CTF. Thanks CTF for being super awesome! read more

I'm always looking and willing to try new gym spots to cross train at to supplement my running. I came here for here for a free Sweat Networking event through Fit Fab Chicago. There were 40 of us in the class but we managed to fit everyone. We had a "Lanes" session where we had 4 different stations and take turns at each station for 40 seconds doing several exercises . 1) Treadmill - Intervals, 2) Kettleballs 3) Dumbells, 4) HIIT (Burpees, tuck jumps, etc.). Oh boy, this was tough. The treadmills was more interesting experience because we would increase the incline at every turn. I think we reached up to 12% which is something I have never done before. Our class instructor was very energetic and eager to help out. Also I liked how there was artificial grass in the workout area, so you don't have to rely on a mat and much softer on the knees. I don't live near CrossTown but would definitely recommend it. read more

I'm loving CrossTown Fitness! I'll admit, I was skeptical at first, but my boyfriend and I tried it out, and signed up that day. The group dynamic is fun and a great motivator, and so far, all of the instructors have been great. Not too pushy, while still being informative and motivational--good balance. I really like Michael Mendoza's classes. In addition to going to the Total Body classes, I've been trying to make a habit of going to his Strength class on Sundays. The only reason I didn't give a 5-star rating is because I wish there were more Strength classes! Sunday is fine, but weekends are when we usually get out of town. And with football starting, I think a lot of other people are going to be wishing there was another option for Strength class during the week (: read more

The classes were good, albeit often too crowded. My really deep seated gripe with this place is their completely detached and impersonal handling of any account or financial matters. This is a small gym with only THREE locations, I would expect much more as far as efforts to keep it feeling like a community. I just had an issue where I was being charged for several months of classes COMPLETELY UNBEKNOWNST TO ME due to confusion about a hold on my account. Through this entire period, I did not step foot in there, did not look at or open the app, and really had absolutely no intention of returning. When I tried to explain the situation to staff, they simply shrugged their shoulders and gave a half-assed statement that they would talk to their "boss." Shockingly, the only sentiment that was eventually returned was, sorry, it is what it is, but here, you can have all those hundreds of dollars returned to you in MORE CLASSES. Um, no thanks. Incredibly disappointing, faceless treatment from what I once thought was a nice community. Would avoid. read more

This review is ONLY for personal training. The Personal Trainers here are really really good. Thus far, I've trained with: Gina: Incredibly kind and efficient--I've had my best area focused workouts with her (definitely in the top 10 of my challenging leg and arm workouts ever). Every time I've worked with her, I've left feeling like I've gotten a good bang for my buck--in terms of the energy expended, pain felt, and results (I swear, my arms were more toned after doing one upper body day with her). She's also kind of a nutrition guru, which is awesome. Amy: Also really nice...and looks like barbie and is always smiling (I mention this because the first time I met her I was skeptical--not expecting her to be so hard core....do not be fooled, her workouts will kill you)--she's kind of an expert at designing workouts that don't sound or look painful but are actually INSANELY CHALLENGING. She also has a really good sense of humor about things so I always feel good after training with her. Sonya: Also incredibly kind and reassuring--I came to this gym after rehabbing some bad injuries and I feel like she understands my injuries better than any of the other trainers I would recommend Sonya definitely if you have an injury and are nervous about working out again or if you are new to personal training. She's really good at adjusting to fit your workout needs. Ashleigh: I only trained with her a few times, but I really liked her. She completely changed the way I think about kettlebells. She has very efficient workout (very Gina-esq) but with kettlebells. Jeremy: Holy Hell. I feel Jeremy's workouts deep in my soul, for a few days after I have a session with him. Ouch. I definitely have the "ugly workout face" on the entire time I train with him and definitely struggle to catch my breath. Hard, hard hard. He's definitely the trainer who has challenged me to do the most things I'm afraid of-- I always feel like such a bad ass when I'm done with our sessions! He's also super funny and has great advice/feedback on everything. On top of the quality of the trainers, I think this is a good business in general. On the occasions that I've had concerns, they've been addressed right away (which is something, for some reason, a lot of businesses struggle with. The personal training here is expensive, but it is in line with the PT market in the region. I would recommend checking this place out if you're in the market for a trainer! read more

When I first walked into CTF, I thought I walked into a coffee shop (there is a cafe at the entrance). After walking in a little further, I found an awesome gym! I attended a Total Body class for the first time at CTF. The instructor was amazing, demonstrated the exercises at every station and provided modified instructions making the workout easier or harder. The staff is great, welcoming and energetic. A very challenging, heart pounding workout. Loved every minute of it. Note: CTF offers one class at a time. They do not have separate studios/rooms. Highly recommend CTF to anyone interested in a HIIT workout. Looking forwarding to trying other CTF classes! read more

I've been working out on my own at gyms for years now as well as running and training for races. I probably made the same mistake working out by myself that a lot of people make, over training the same muscles, ignoring core, etc. In the fall I decided to try something new and bought a deal for a handful of classes to see what CTF was like. I can't express how happy I am I did. The first class I took was hard. I consider myself to be in decent shape, especially in terms of cardio, but even someone in great shape would get a lot out of these workouts. Every single one is different. While you do learn specific exercises and movements, every morning is an entirely new book, and you can definitely tell. I'm well past 50 classes now, but I can honestly say that my last 5 classes were just as tough as my first 5. I love leaving the gym wiped out in the morning, knowing that the rest of the day will be a breeze after the work you put in at CTF. I also can't say enough about the staff. The trainers are amazingly personable, especially to newcomers. I feel like it would be easy for newcomers to feel like outsiders because so much of the class has been there before, but both the trainers and the other class members make everyone fit in. Each trainer also seems to take it as a personal challenge to make sure they keep coming up with new ways to keep things exciting, which is, in my opinion, the most important part about working out. Every class there seems to be something new to try. All in all, I could not be happier with CTF. It literally has changed my life. I never thought I'd get up and to a class every morning at 6 AM, and it's absolutely rewarding. I've played sports and run long distances my entire adult life, but I'm in better shape today than I've probably ever been. I have the people at CTF to thank for that! read more

That moment you realize, your heart is pounding so hard that you might die! This place is awesome and HARD! They should have a disclosure at the front door, "classes are not for wimps, you have been warned." Décor: When you walk in there is a smoothie/health food area and then there's the area of torture full of TRX machine, Treadmills, and other weights. There is no locker room, just two bathrooms. I suggest changing before you get there because there was a short line of people waiting to use the restrooms before class. The floor of the class is fake grass and padding to simulate the outdoors, it feels awesome when you're doing crunch work. Also, there's A LOT of lighting which is great because you are definitely awake and aware of your moves. Workout: No kidding this was a tough workout of HIIT, most likely the most difficult I've everdone. We did 'tabata' intervals of weights, kettlebells, push ups, treadmills, and jumping, a lot of jumping. Just coming back from a foot injury I tried to take it easy with the jumping, the instructor however came over to me and "motivated me" to keep moving. Again, this is not a workout for the weak. I will definitely return, but after I'm fully healed. read more

I cannot say enough amazing things about Crosstown Fitness. My brother was doing Crossfit in Vermont and the passion he had for this new form of exercise was amazing so I began looking for something similar in Chicago. I was spending 4 to 5 days a week at the gym running and lifting weights and really thought I was in good shape but wanted something to shake things up. Then came the CTF groupon... I realized I wasn't in top form and that has kept me going back for over a year. I have nothing but great things to say about the trainers and the staff at CTF. Dawn is a crazy, goofy, motivating and just amazing trainer! She has such energy and pushes you to your maximum while still being a very warm and caring trainer AND person. Betina keeps us challenged whether it be fully body or strength and she is constantly changing things up with what she learns through her Nike training. She is also great at making sure people are doing the exercises CORRECTLY so they don't hurt themselves. Betina really cares... it is not only her job but her passion to make sure everyone is motivated to do their best. Plus I really like the playlist she carefully chooses for each class! Michael and Kailee also kick my booty - no room for mercy with them! Even with smiles on their faces they are fierce and I love each class with them. I'm in better shape than I ever have been in my life. I see others my age and think you don't need to be unhealthy and out of shape! It's hard but the results are so worth it. At the end of the day I don't feel right if I'm not with my 6am community and going to classes 5 to 6 times a week. I love you Crosstown! You upped my game!!!! read more

Crosstown is my favorite gym in Chicago. I go to the Total Body classes and have had a lot of the different trainers but my favorites are Kailee, Jeana and TRES RODGERS. Tres is hands down one of the best trainers I've ever worked with - Tres may be crazy but his workouts are like none other - if you want to be pushed outside your comfort zone and make real changes his is the class for you! All the trainers get you motivated, provide modifications, are energetic and most of all encouraging. Crosstown is always full of people & it's obvious why. Their cafe with smoothies (ready when your workout is finished), food and snacks is delicious & everyone is so friendly. read more

I want to update my most recent Yelp. Immediately upon posting a negative experience with billing the owner sent me a message to rectify. I appreciated the quick response and the professionalism in handling the situation. Both my husband and I signed back up and look forward to the difficult workouts. The instructors are really great. Betina and Kailee are always great motivators. read more

The classes are INTENSE and the schedule is amazing with classes almost all day long. My favorite instructor was Betina, she was really motivating and took time to do simple things like remembering your name which just always impresses me with the amount of people they see. read more

I had just signed up for ClassPass and needed to find an early Saturday morning class. This Total Body class with Dawn just worked out for my schedule which is how I ended up at CrossTown Fitness. From the outside the place looks as if it's a cafe with tables and chairs on the outdoor patio. When you walk in there is more seating, a smoothie bar, and healthy snacks available. Behind the counter is where there are treadmills, equipment and weights. Dawn made a point to introduce herself to me since it was my first time there. For this class she set up four stations and we cycled through each station once. Dawn is very friendly and gave a lot of encouragement during the workout to the entire class and by calling out individuals by name which is meaningful small touch. She also walked around to help correct form with individuals. Before I knew it class was over, I was drenched in sweat and exhausted. I was glad I was able to try TRX for the first time as well. The location isn't ideal for me, but I want to try more classes at CrossTown. read more

Know your body. If your knees are bad, don't jump. Ask for modifications. Not every instructor will know to seek out those who need modifications. You gotta ask for them! They have foam rollers in the back near the bathrooms. read more

I tried the total body class here a few days ago. The space is small but the class was great! The instructor had great energy and was very motivating as well! I look forward to attending another class again and in the future. read more

I love this place. I have a gym in my building and I never thought I would consider becoming a member anywhere because how can it be more convenient than a gym just downstairs... I realized quickly that I can never get as intense of a workout on my own, no matter what I do. The workouts are fantastic, the motivation factor is huge. read more

THE BEST GROUP OF TRAINERS IN THE CITY, PERIOD!!! At every gym I've trained at in Chicago - and I've trained at all of them - there have always been a handful of trainers/instructors I'd avoid. However, that's not the case at Crosstown. Gone are the days where I plan my workouts around the schedule of my favorite trainers. I can go to any Crosstown class at any time and get a great workout. Additionally, all of Crosstown's trainers are energetic, passionate, and personable. Unlike most gyms, Crosstown attracts great members too. I have yet to meet a member I did not like...a solid group of people and great community. EVERY DAY IS DIFFERENT AND CHALLENGING!!! I've been a member of Crosstown for well over a year, and I have never done the same workout. For me, this is really important because the variety keeps me coming back. Also, the trainers do a great job of scaling their workouts so any person in any class is challenged. THEY ARE EXPANDING!!! The best part is that Crosstown is expanding. Now I have two locations to choose from. They just opened a location on 3600 N. Halsted, and it's awesome. Definitely give Crosstown a try! read more

I've been attending CTF since I moved to Chicago this summer, I love it! I look forward to the classes and never dread going. The workouts are tough but also can be modified per your fitness level. The trainers are great and always do different workouts I highly recommend this gym! read more

My brother and I have been trying our Class Pass and came across crosstown fitness in west loop. We tried multiple classes in different gyms and this was the one we always came back to because of how much we loved it! The HIIT workouts are total body, but always different exercises and circuits and it's an awesome workout. We love it! All the trainers have been super great and motivating as well read more

Love CTF! I bought a living social to give it a try and was hooked after the first class and continued with the unlimited group fitness classes. Every workout is a killer and I feel great after leaving. All the instructors are great and I love that the workouts are never the same each day. Wished I would have switched gyms sooner! Clean facility too which is also a major plus. read more

I was pretty intimidated at first, I am not going to lie! But, my experience was great! I was with Ashley, she has a creative variety of exercises that are difficult but she lets you work at your own pace and she is encouraging.you feel like you are in a group personal training session. read more

This review is long overdue - I've been a member of CTF since when the gym first opened over 3 years ago, and given I'm still a member probably speaks volumes. Reasons why it's great: there are a ton of classes each week, the 50-min classes usually go pretty quick due to the variety, and you can tailor the class to your level. It may seem a bit intimidating if you're brand-new or not a super fit athlete, but the instructors will accommodate the exercise to adjust if you need it. I like a class atmosphere where I'm training among a group that is extremely athletic -- that motivates and encourages me. The fact that one of the original instructors (who has since left) was just crowned Women's Health's Next Fitness Star tells you the quality of the trainers. Kailee deserves a shout-out b/c she is so motivating, always happy, and creates an awesome workout every time! read more

Crosstown fitness is a great place to work out. All the instructors are friendly and they focus on putting together workouts that challenge people at every level. There's great community and camaraderie within the classes, both with the instructors and the attendees. There's always a good energy, and everyone is pretty committed to consistently being in the same slots for workouts, so you definitely get to know the people you're around 3, 5, 7 times a week. Would highly recommend giving it a shot if you're looking to get a good sweat or just looking for some inspiration / motivation to get back in the gym. read more

Love this place! I was just visiting a friend in town last weekend and she brought me as her guest to Crosstown. I was a little intimidated before going because I haven't been to a workout class in AGES, but as soon as I got there, my nervousness went away. Everyone was so warm and welcoming. The front desk girl was super friendly and helpful. The teacher Tori was AWESOME- she knew it was my first time and paid special attention to me during the class to make sure I knew what to do, answering my questions and helping me with the circuits. I was sore for about a week too- it was a great workout. If I lived in Chicago, I'd definitely be a member! read more

Definitely one of my favorite workout classes in the city. Challenging yet fun and never overcrowded. I've taken several classes here and not one of them has been the same. Can't wait to come back! read more

I love this gym. The classes are always different and work literally every part of your body. The people that work here are always so welcoming even if you are on classpass. The only down sides are parking sometimes can be tough, especially if there is a game at the united center. At the popular times the classes can get a little crowded, but I always feel like there is enough room. I would definitely recommend trying this gym if you haven't! read more

I've visited CTF thrice through ClassPass till now, for their Total Body and Total Body strength sessions, and in a nutshell - it's a great place to work out at, with a tribe of unpretentious fitness enthusiasts and some of the most encouraging trainers I've seen in Chicago. Here's what works for me: 1. The Total Body and Total Body Strength classes change up their structure and mix of exercises every time, so this does a good job of keeping away plateauing and boredom. 2. The instructors are hands on, welcoming and do a decent job of being attentive even with the class being packed like sardines at peak (after workday) hours. 3. The music is on point, and not too loud. I'm a little finicky about music volume, but CTF gets it right! Here's what made me dock off 2 stars: 1. I've only been to CTF post work, and all the classes I've been are PACKED to the point where I've actually wondered if it's even safe to be doing my crunches right next to a guy doing ball slams. (I had to, there was no other space in the class) 2. This is probably due to reason #1, but the equipment is super disorganized. The kettlebells aren't numbered/colored properly (it's difficult to read the weights), the dumbells aren't always where they're supposed to be, and I spent a few minutes trying to locate the right weight to use for my exercises. Also, since there are so many people in the class, it can get chaotic and there is equipment strewn all over on the gym floor. 3. The classes don't have a lot of time for cooling down/stretching but I like that they inform of us this beforehand on the class description. 4. Some of the instructors go over the class format and exercises rather hurriedly, and this can be confusing to non-regulars, such as myself. I would LOVE to attend CTF more frequently if they got their capacity and equipment kinks ironed out. read more

I've been going here for nearly a year and as mentioned many times in other reviews, the classes are always packed. They certainly fit as many people as possible in there and when you're doing kettlebell swings, you really hope the person behind you holds onto their kettlebell. It's nerve racking when the trainer looks around the room and says, "you guys look like you know how to swing a kettlebell so we won't go over that," as I doubt many new people would actually raise their hands in front of a group of 30 strangers. I've been dealing with a foot injury lately and due to the class sizes, I can't pull a rower down so there I am just slowly walking on the treadmill which is annoying since they can't accommodate injuries really well. One total body class started in the gym and then the trainer wanted to spend half the class in a nearby park so she had everyone run there. I reminded the trainer that I couldn't run and she simply replied, "Oh No!" and proceeded to keep on running towards the park. No "just meet us in the park", "jump on the rower till we get back", or even trying to find out what's wrong...just left me there at 5:00a in the street. Giving them 2 stars since the customer service is actually really good. read more

Outstanding neighborhood gym for fitness challenges at all levels. The trainers seem knowledgeable. They're enthusiastic and the routines are varied. The schedule is designed to offer something almost every hour of the day. Equipment is in good shape and they make the most of the space. The health bar is great, too. Bathrooms/showers--there are only two, but they are spotless and well-organized. You do need to pre-schedule your shower and the online system didn't really work, but maybe it's ironed out by now. The astroturf surface isn't comfortable on the hands during pushups, etc., so bring workout gloves or use their hand towels (provided). The manager worked with me to find a pass that fits my travel schedule, so that flexibility was nice. All in all, come as you are and get your sweat on. read more

This place is the absolute worst. It's marketed as a boutique fitness studio when really it's just some shitty equipment stuffed into a small room. The first time I went here I had a great instructor, she was extremely helpful and encouraging to all students in the class- it almost made up for my distaste for the studio itself. However, the second time I came the instructor was vague with instructions and taught the class as if everyone should already know what they're doing. During tabata on the treadmill I fell and destroyed both my legs. While it's not the instructor's fault that accidents happen it is her responsibility to respond. Well she DIDN'T. She didn't even come over and ask if I was okay or help me. I was literally bleeding and missing a huge chunk of skin on my left leg. What a bitch. I will NEVER come back to this shit hole. I don't care to support a business that hires miserable, mannerless people. read more

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