Honest and hard-working. Very glad to have found these guys and their work is superlative.read more

Great service and fixed my stove right away! very friendly and knowledgeable service as wellread more

They are always very responsive. They have high quality customer service and while sometimes I've…read morehad to wait for an open schedule, they were able to get me in when someone else canceled. I will definitely be using them again.

What a great experience. Great customer service, I was able to get someone out right away. Great…read morecommunication fast and easy. The fix went smooth and was in and out. Highly recommend Service First Appliance repair!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

I messaged Universal Repair for help and within 30 min they were at my house!! From there, he was…read moreable to make a diagnosis and said he had spare parts in his truck that may work - and they did! My ice maker was back to working condition ASAP. This interaction was so nice and easy.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.

Lenny came out on The day before Thanksgiving and was soo helpful with diagnosing what was wrong…read morewith our fridge. I would highly recommend Lenny's appliance repair to anyone in the brighton or Thornton area!!

Lenny came and fixed my washing machine. He was courteous, quick and reasonably priced…read more Highly recommend!!

Sergio was excellent and was able to replace the garbage disposal and replaced a light in the…read morerefrigerator. On time and clean and discussed options. Well done!

I set up an appointment to have my refrigerator fixed because the ice maker dispenser motor was not…read moreworking. I explained this in detail. I made an appointment windows from 12pm-3pm. The repair person showed at approximately 12:25pm (which was great). It took him less than a minute to determine wires at the bottom of my freezer door needed to be soldered. Then he proceeds to tell me he has no time today to fix it and I need to make another appointment. I carved out my day for this. I asked why he could not do it today. He said he had four other jobs to do today and did not have time. I asked then why are you even here. He said to diagnose. When I made the appointment I was told it would be repaired today. Now this guy said he had four other jobs to do today. So basically I feel that my time was wasted and was upset. I told him I made the appointment today to have it fixed and if he could not do the repair today I would call someone else. I asked him to leave. He told me I needed to be respectful. I told him, you are not being respectful of time and I asked him to leave. He wasn't moving. I said if you do not get out of my house immediately I would call the police. In my opinion, when you make an appointment to have something fixed, they should fix it, unless parts or something has to be ordered. It only took him a minute to diagnose, so he had an idea of the issue before he arrived. Asking for a second appointment to fix the issue seems unreasonable to me and a total lack of respect for a customers time. I will not be utilizing this company again and will avoid them in the future. Especially, since I had to ask this guy several times to leave and threaten to call the police before he left. Update: The technician did not immediately pack up. I asked four separate times. Also, when on the phone in setting up the appointment, I was told the repair would be done on the appointment. I would understand if parts needed to be ordered, that was not the case here. At no time when setting the appointment was an expectation that this was a diagnosis only visit. I was clearly told on the phone it was a repair visit. I wish this company would be honest about the situation. I find their response purely self serving at best and dishonest at worse.