Communication was great and the service was able to be scheduled quickly. Would recommend!

The refrigerator stoped delivering water through the water supply system. I did everything I knew how, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity! read more

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to keep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year. read more

Universal Repair - Ancient custom fridge. - Appliances & Repair Near Me

I messaged Universal Repair for help and within 30 min they were at my house!! From there, he was able to make a diagnosis and said he had spare parts in his truck that may work - and they did! My ice maker was back to working condition ASAP. This interaction was so nice and easy. read more

Universal Repair - Appliances & Repair Near Me

Great service. Timely and professional, and the repairs went smoothly. Plus, the value is fair for the services provided.

They were able to come out the same day that I created the project. They accurately diagnosed the problem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working! read more

They have a two month warranty and I had them return twice during it. They never made me feel guilty for it. While they never identified one issue, when I pushed on another they did identify a part to replace that would eliminate the noise that bothered me. They did not charge additional labor for this. While the initial visit was overpriced, they did follow up on their work and the price ended up being fair in the end. read more

This is the second time I've used Universal Repair to assist with problematic appliances. The first was working on a secondary refrigerator in my garage. This time, I had an issue with my Samsung washer that was constantly bringing up unbalanced messages after increasingly worse vibrations started popping up. Following some brief troubleshooting through Yelp messaging, parts were ordered, and an appointment was set up. With a winter storm coming, I was happy to hear the suspension rods came in a day early, and a same-day appointment was available. He showed up on time, replaced the suspension rods, and tested it out. He then went through several cycles of troubleshooting when the error still popped up, even though the vibrations weren't really happening. Eventually, he determined that resetting the washer was what was needed. Everything then worked well, and the washer has worked properly since. Highly recommend....great communication, timely assistance, very reasonable pricing (less than the other quote I received), and successful results. read more

Came within a few hours fixed dryer , good service fair price Definitely would use again read more

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was shipped & arrived the following day!

Outstanding service! Quickly found the issue with our refrigerator, ordered the needed part and refrigerator now works great!! Very responsive and reasonable price! Great value. read more

Oleksandr did an excellent job! He was punctual and communicated well. I wish I had contacted him sooner. Our electric stovetop ran very hot and he quickly identified the problem, ordered parts and fixed it to work like new. Highly recommend and we will be using Universal Repair in the future. read more

Responded quick and with fair prices. Could have improved on the communication overall. read more

We were having a hard time finding the right replacement parts for our washer due to the model number being rubbed off. However persistence paid off and got the job finished. Thank you! read more

Ethical, hard working and prompt. Would recommend to anyone who needs an appliance repair.

2nd time I've used Universal Repair. Oleksandr is very competent and professional. Price is fair and ice maker now runs like a champ. Universal Repair is my go-to appliance repair first call. read more

Phenomenal. Was able to schedule and come to my house within 90 minutes. Diagnosed the situation quickly and had the part with him. Explained it to me, and even showed me. Fair price and I really appreciate him showing me details of it so I understood. 100 would use again. read more

Requested repair for a dishwasher that wasn't draining. They fixed it quickly and affordably. Highly recommend!

Woke up in the morning 5/13/25, and darn it! My fridge was warm, and the freezer was not freezing! No ice, too! So I called Universal Repair, and I was so happy when they could have someone there at 11am (SAME DAY!) to look at it! Demetro pulled out the fridge, looked at everything, and saw that it needed a new compressor. He was able to get the new compressor, and be back to install it that afternoon!! By the evening of 5/13, I had a nice, cool fridge and freezer again, and by morning was able to put food back in it! Ice started working again too! Great job, and thanks for the same day service at no extra charge!! read more

Great service, great communication. Didn't try to jack me around or upsell me on anything incessant.

The no-showed my scheduled service call. Didn't even call to cancel or reschedule. Very unprofessional business. Would not recommend or use in the future. read more

I contacted Universal Repair after I contacted Priority Appliance Repair because I knew that PAR was trying to rip me off based on my knowledge of appliances. My LG refrigerator was working, just wasn't making ice as fast as expected. Priority Appliance Repair had told me that basically everything inside my refrigerator was broken, and that I had to order about $500 worth of parts to replace everything. Their technician was watching YouTube videos and going in and out of the house while talking to his boss, and something didn't feel right. I had done some research myself, and I knew that they were going way, way overboard. Enter: Universal Repair. I explained what was happening. He took a look. He decided to just vacuum up some dust that had gathered around the back of the refrigerator and fan. He said that obviously the refrigerator and freezer were both working, but he wanted to go the conservative route because this was a common issue. That was the issue. It was the dust. Yes, I paid money to have a lot of dust removed, but I got an honest repair and was shown how to do this myself if it ever happens again. If you're comparing Universal Repair and Priority Appliance Repair, this is where you should go to get the things you need actually fixed. read more

Fast response & good value The service tech was friendly & gave me accurate estimates and timing read more

I had a fridge with an icemaker problem. GE was going to take 7 days to come out. I called Universal Repair and 4 hours later had a tech arrive. Alex was able to diagnosis the problem within 5 minutes and gave me a price estimate to have the icemaker replaced. Great service, I will use them again. read more

Very helpful, repeat customer, I used them in May and again in August. Competitive pricing and honest.

I was able to get someone out to our home the same day we noticed our dishwasher wasn't working. With appliance repair I always expect to be told that a major expensive repair, usually involving a part that has to be special ordered, is required. These guys quickly figured out that the issue was with one very common part and they had it on hand. Issue fixed in probably 30 minutes. Would definitely use them again. read more

He serviced my refrigerator freezer which wasn't cooling. Spent lots of time cleaning the coils, adding Freon and assessing the problem. This was Friday afternoon. Came back Monday with a new part for the freezer. It works great now. Very thorough. Explained everything well. Communicated the estimate and time of arrival. Definitely recommend. The price was reasonable read more

GE washer stopped working as in dead in the water stopped. Called UR as always, my go to repair team! Alex diagnosed the issue as a pressure sensor gone bad on the controller board. He replaced the board and reprogrammed it for my model and all is good now. Feel confident when calling them that you will get an extremely competent, honest, professional, value oriented, and amenable repair team! I'd give a 6 star if I could. read more

Incredibly fast response, fair pricing for the quick and professional, courteous turnaround. Would definitely recommend if you need an on demand technician. read more

Sorry, this review is a little late but had to share the great service this company provided. A week before Thanksgiving, the top of my double oven broke. Universal Repair responded quickly and came the same day to review my oven and provide me with a quote. Long story, short my oven was fixed right the first time after the part was ordered, picked up and installed in about a week. Everyone I dealt with was professional and showed up on time. It was a pleasure working with a company that understood the true problem and fixed it quickly. Thank you for the excellent service. Also, since the oven, I had them come out to clean my front load washer, same excellent service! THANK YOU! read more

Our repairman, Dmitry, was fantastic. He solved a very complicated problem with our refrigerator. He also went above and beyond by fixing the door handle and cleaning the ventilation system unsolicited. I highly recommend this company! read more

Second time in a month I had an kitchen applicance failure and Universal Repair came to the rescue once again! This time the failure was the oven, which wouldn't hold a steady temperature - and Universal scheduled Dmytro to come out to help me right away. Dmytro spent time assessing my problem (which was the oven heating up to more than 50 degrees above the set temp) and answered all of my questions about temp fluctuations. He replaced a needed part, which he fortunately had on his truck, but let me know that with the age of my used appliance, there was a chance the issue might not be resolved by replacing that part alone. He also took the time to show me how the part was now enabling the temp to hold steady as set. After having the oven work for a while due to the repair, it started acting up again with higher temps - and Universal was unbelievably helpful. They researched additional needed parts for my older oven and thoughtfully laid out all of my options. They spent a lot of time helping me! In the end, it made sense to move on to a different range/oven. Universal was kind and financially generous in working with me regarding my oven problem. (P.S. my older used dishwasher was my first appliance failure - and it now works beautifully after Dmytro fixed it.) read more

We have used Universal Repair a couple of times. Once to remove and install a dual microwave/wall oven unit and once to repair a microwave. They did an excellent job with both. I highly recommend them! read more

Quick, same-day service. Reasonably priced. Technician was honest in the diagnosis. Good working with this company.

Amazing service and more than fair pricing!!! A previous repair person told me I should just replace my 7 year old washer. The suspension rods had broken. I called universal for a second opinion and they had it fixed and ready to go in less than 48 hours! And for under $400. Way cheaper than buying a new washer! read more

Dishwasher wouldn't run so we reached out to set an appointment to check the issue. Found out the next morning that our pipes burst below the house which was why the hot water wouldn't run to the dishwasher. Found out 10 minutes before the technician arrived. When he arrived he stated he couldn't diagnose unless the water was turned on, which of course we couldn't do. Demanded the full $80 in cash and was rude to my girlfriend during the process. She asked for him to wait till I came home. I agreed to the $80 just so he would leave. Made away nice for not having to do anything but show up. In response to the owner. Sorry we were told that card or Venmo wasn't an option. Seems to me your tech also lies to you. Agree to disagree. We won't be recommending your business further. Take care read more

Universal repair was excellent help getting my old freeze running again. I wrote on a Sunday evening and was surprised when he responded right back. Even more pleased he had an opening first thing Monday morning. He was able to find the issue, fixed and was out the door all within an hour and at a very reasonable price. I will certainly call him again anytime I have an appliance issue! read more

Quick response when requesting a quote, and initial quote was on par, even under others when needing to address a power issue with my dishwasher ($80), with an appropriate response for a visit. Was able to resolve the issue (without new parts), but ended up spending over double - a total of $180. read more

My LG Drier started making loud thumping noises. I called and scheduled a tech to analyze and repair. The Tech arrived as scheduled and found a wheel on the drum had seized up. He replaced the part and it worked fine for about 3 weeks. It then started making a different thumping noise. I found out the service was under warranty and a repair tech arrived the next morning and promptly found that the replaced part was defective. He replaced the defective part for no charge and had it working again in short order. All of the people I dealt with were polite, prompt and courteous. If / when I have other appliance issues, I know who to call. read more

I contacted Universal to assist with repair of a refrigerator that was not maintaining temperature, even though the freezer was working fine. The technician, Alex appeared withing two hours of my initial call and fixed the problem withing an hour. The prompt and efficient service at a reasonable cost alleviated a lot of stress that was concerned about losing a lot of food, hand the situation lingered. I highly recommend this business. read more