Giovanni, who used to be at the Redlands store helped me out at the Riverside location yesterday. He was very professional, friendly and helped educate me on the process and what to look for myself when trying to determine if my pieces were genuine gold or silver. read more

I had an excellent experience with Emery and Gio! Definitely recommend! You will have such a great experience read more

Crown Gold Exchange - Jewelry Near Me - Redlands, California

Unbelievable how fortunate we were for our first time here! We received patience, knowledge and fun to talk to our rep Luis! It was emotional letting go of some gold and coins, but he made me comfortable and pretty much rescued me during hard times! Thank you so much and hope to see you again. He even made my service dog happy! read more

Easy to work with, my favorite place to exchange compared to some shops that charges more. Been here 3 times. I was helped by Emery.

Once again I came back to sell some silver. Kylee continues to be helpful and makes the experience easy to come back time and time again. Crown gold exchange provides the best selling prices. read more

Emery was nice and helpful. She taught me allot about jewelry................................................................. ...

Sarai, was very helpful I have been here before and they are amazing., They are good at exchanging the gold. Thank you Crown Gold Exchange you guys are amazing.. read more

Emery was super knowledgeable about my dad's coin collection, she was also super nice and super respectful. She let us know what's worth value and what isn't read more

I'm honestly very happy I found a place I can take my jewelry and receive a great deal in cash back. I've gone back already more than once in less than a month and am so thankful for this business! Today Alyssa helped me out today and again 10/10 customer service experience. She was very precise and kind will helping me out. Again!! HIGHLY RECOMMEND COMING HERE! read more

Justine was AMAZING! Super sweet, friendly and helpful! My second time here working with Justine and I would definitely come back here. read more

Crown Gold Exchange - Jewelry Near Me - Redlands, California

I had a great experience when trading in my silver. super fast service took only 20 min. ask for Sarai as she's the best

A wonderful & safe place to verify and exchange gold pieces. Justine is very knowledgeable, and friendly. She makes you feel comfortable. Highly recommended read more

Mark was very professional and fast in reviewing my silverware collection. Thank you Crown Gold Exchange

Justine took such good care of us! As novice gold sellers we were very much in the dark about the whole process. She was very friendly and helpful in the whole process. She made the whole experience very easy and personable. We will definitely be coming back read more

Josiah was an incredibly patient and kind representative for us. He did a great job working with us.

I worked a deal out selling my gold and silver with Justine Davis and have to say she was a total professional and made it so easy and made me feel like I trcieved best deal available!!! read more

Professional and honest pay out rates with regard to current spot market prices. Will recommend

(BEWARE OF MARK) I have been here a few times and never any problems but i just went in and a guy named mark was helping me i took in some old 14k earings a gold chain and a few more misc. Things but the problem was mark didnt even weigh the scrap he just tested it and wrote down it was 14g which it was actually 24g I know i weighed it before taking it in but he tried to rip me off very disapointed he seem very professional but when i told him i wanted more than what he was offering me he made a call and even mentioned it was 24g but on paper it was 14g but he gave me more then i should have if it was 14g of 14k i wonder why ? Because mark got caught he must have thought i was a idiot or something . So if you have to go see justine but dont trust mark he will get over on you if he can and thats bad business ethics because im not sure if i will ever go there again read more

Crown Gold Exchange is my go to place for selling gold and diamonds. Josiah and Mark are professional, friendly, and engaging. Josiah explained everything through the process of verifying my items. I will recommend this place to friends and family. I will return here again for my next sale. read more

Crown Gold Exchange - Discarded ring for $$$ - Jewelry Near Me - Redlands, California

great service from Emery. I came in trying to figure out what was real and what wasn't. they evaluate anything for free. I didn't think I had anything real but maybe and I left with $280 from stuff I was going to drop off at goodwill! I definitely recommend coming to crown gold for extra money. You just never know! read more

I just posted my story on the crown gold exchange in riverside but I wanna leave my story on this one cuz I would leave NO stars but can't! Long story short I went to this one and the 2 lady's (wish I would of got their names) but they wouldn't even test the gold I had they took one look and turned me away!! I was so shocked!! Like I was dumbfounded!! So for now on I will never go anywhere else but the Crown gold exchange in Riverside California off Tyler and it's the only place I'd recommend to anyone if they want to turn their gold into cash Super friendly super fast super clean read more

Friendly service although I wasn't expecting my visit to take so long. What was supposed to be a 30 minute visit took 90 minutes to accomplish. The fact that we had to wait 45 minutes for our invoice was very frustrating. And the communication problems were many. However the owner/manager went out of his way to solve my issues on a Sunday when the business is closed. For this I upgraded from 1 star to 3. If there is another interaction in the future I sure hope our information gets entered properly read more

Great place, Christian was amazing and very informative. He explained the process throughly and was very fair with his values. If you need to sell any gold or silver, don't go anywhere else. read more

Josiah was a really great help going through all the pieces I brought in, explaining what the testing results were, what had value and what didn't. read more

I took my sterling silver flatware in to sell. The gentleman who waited on us was professional and explained the process of determining the worth of my flatware. He gave us a price we agreed upon. A very pleasant experience. read more

I wish there was an option with zero star!! The most unfair, dishonest and rude person I've ever seen! She thought I was born yesterday!! Stay away and look somewhere else! The price she gave me was soooooo low. read more

Very nice and easy, very good explanations. Ricky did a great job helping me with all the stuff I brought in! Thanks!

I was little bothered at the end. Don't believe they are fair in measuring and pricing my silver I brought in. I paid 500.00 for it years ago and just barely got my money back. My silver plate was 3.8 lbs and she merely gave me 3 lbs for it. Hmmm.....Left feeling a bit swindled. They give low returns on silver and gold. Go elsewhere or check around first. Nice gal but not Honest. Regret going there. read more

Emery was very helpful. Good service and seems knowledgeable. I recommend going here to sell your gold and coins

The guys down at Redlands Pawn and Jewelry offered a lot more for sold gold jewelry. The girl that was working really low balled me.

Saw ads around town saying they buy gold and jewelry. They really should change their ads to say GOLD JEWELRY, not gold AND jewelry. As with most pawn and jewelry stores these days, they ONLY want to buy gold. I had a diamond, they wouldn't even look at it. I had a really nice gold ring with gems in it and some other small items; they gave me a crazy low price for them since "they would just melt down for the gold, and throw away the gemstones." D: I took the same items to a couple different places (another pawn shop and two jewelry stores/appraisers) and got a higher price quoted for the gold on the jewelry. Sold my items down the road in Redlands for double what they offered me at a different pawn shop, that was STILL lowballing me. Of COURSE they give you a bonus if you bring people in to "sell" stuff to them. Won't be back, not worth my time personally. read more

Great service! Very easy process. Fair prices. Uses current technology to check gold purity.

OK so the girl who helped me was real nice and did her job well but when it came time to pay I knew something was a little off if I got into it ID be here forever bottom line I got 23 dollars for 59 pennyweight of 925 silver and after going to another gold place they quoted me 45 I was a little upset the reason I went to another place is she only quoted me 26 dollars for for the broken gold pieces I was selling and I ended up with 55 I just don't believe that's at all fair for the seller to split it half when you can go right down the road and get double when you sell to them read more

Gio is the best , gives u the best deal out there . This place is the best for that xtra money u need for the weekend , go see him

I have been going here for a few years, only to have all of my watches fitted, but I can tell from even a simple experience like that... the owners are so kind and really care about their customers. I have always been so pleased and felt so welcome when I have come in. Fantastic customer service. Really, don't go anywhere else.. if you truly care about your precious jewelry, go here. read more

I walked in there with 2 rings and I was offered just over $100.00 for both. I felt insulted and belittled. I did do my homework before I went there and the woman just pretended that she was trying to help. She talked really fast and did her numbers on the calculator about 30,000 times. This place is a rip off. Both my rings are real and she offered me an addition 10% on my price for putting a good review here yeah right!. Never go in there. read more

I had a collection of gold or silver old necklaces, pins, rings and 2 candlesticks. Had no use for any of them. I got almost $500, a nice amount considering I didn't actually pay for any of them. No, I didn't steal them. I did keep a white gold ring that had 3 - 1/4 carat diamonds with "pave" diamonds around them. Juan would only offer $90 for the ring, $15 of that was for the diamonds. That just didn't seem like enough $$. The only reason it was in the batch was because it is too small for me. So I took it to a local jewelry store and am having it sized for way less than $90. The jeweler told me it would retail for about $1500. Keeping it, plan to wear it. Juan was very friendly and informative, a very easy process. read more

A few days ago my husband and I went in to this store to sell a few items I was given. Giovanni was thorough and informative. I feel he educated us, explained each step of what he was doing and answered all my absurd questions. He was patient and definitely got our business. I would and will recommend this place to my friends and family, or anyone reading this. It is important to feel comfortable selling your items, and Crown Gold Exchange nails it. Anyone who says they don't offer enough, clearly walks in thinking they will get retail value and that is just not the case. Educate yourself before you go in, and know what to expect. You will find, its easy and not stressful. Thanks guys! read more

I've been here twice now, always looking to earn some cash for my unused and broken jewelry. The two guys who have helped me have always been extremely nice and honest, and always make the process as easy and simple as possible. Highly recommend! read more

I was "helped" by Giovanni. Customer service was bland, and I felt like I was another dollar sign. I was offered a very low amount of money for my gold. He assured me that I was getting the best price for my gold as he pressed the numbers on his calculator making it "seem" like i was getting the best deal. (Hey you can't bs a bs'r) I decided to call around for better pricing and I'm sooo glad I did! Giovanni questioned me about his competitor which made me feel uncomfortable. This was very unprofessional and awkward. I wouldn't return to this place even if they were giving the gold for FREE. Seriously stay away! One more thing, their scales need to be re- callibrated. My appraised weight was off by .6!!!! Again, I'm super happy that I took my business elsewhere. read more