I have been a regular customer at Hand and Stone for the last year and I have had only pleasant…read moreexperiences. I first booked a massage here after getting a recommendation from a friend. I have had 3 massages with Jessica and have been extremely happy with the service every time. For an extra charge you can have lavender added to the massage lotion and I love leaving with the delicate smell of lavender. I have purchased the eyebrow package and Alex is the aesthetician that I have booked with. Alex is knowledgeable, friendly and professional. I would recommend her to my closest friends. I have a facial booked with her next month and I can't wait! The spa is clean, beautifully decorated, they have tea in the waiting room for before and after your appointment and the front desk staff are friendly with excellent customer service. They call you in advance of your appointment and I also get email reminders. For the massages I have had to book them one month in advance and during the December it was difficult to get an appointment but now I know to book sooner. They have membership options but I have purchased the 6 massage package and the 5 eyebrow waxing package and I find the prices to be reasonable. Great business if you are looking for a one stop shop for massages, facials and waxing!

They offer couples massage in the same room ! What a nice way to spice up your love life!…read more They offered (optional)warmed/heated beds and heated blanket if needed. I am always cold, so this was such a lovely little treat! And no extra cost. 5$ extra for aromatherapy, which was nice. Was it worth 5$? Kind of. I felt the masseuse ( male) did a really good job. Thorough. I felt he was trying to fix knots as opposed to just rubbing for relaxation. Which was what I wanted! He also explained which areas need to be stretched more often etc. This was important to me; I want to know how to improve my aches. Not just pay someone and then leave . I felt more educated after I spoke to him about my problem areas. The receptionist was also very nice. Professional. Informative and helpful. I will return !

I absolutely love going to see Trina to get my nails done. I always get a shellac French manicure…read moreand a solid colour shellac pedicure. She is so friendly and professional. I love how she pays excellent attention to detail and ensures that her clients are fully satisfied. She is seriously the best and I highly recommend going to see her! Danny is also amazing and my Mom loved his care in doing her mani and pedi. He is also very precise and he's fun to talk to! The salon is very clean (super important to me) and welcoming. They have plenty of nail polish colours and options. They are very reasonably priced for these days and provide a high quality service. I used to live in Orleans and would go to them all the time. Now I live in the west end, but I still make it a point to drive over because no one else is as good as Trina and Danny! Bravo to them for being fantastic!

Have Known Trina and Danny for years, they know what they are doing, Ann has also done my nails,…read moreshe is also awesome, would recommend this place, it is very clean and they are very friendly.

Brenna was super friendly and amazing!…read more I wanted to get my eyebrows shaped for my wedding and she did a phenomenal job. She was very informative with every step she took to make my brows look amazing. My makeup artist the day of the wedding asked me where I got them done because they looked so good. The place was very inviting and clean. The lady who took the payment was also very nice! The prices are very reasonable. It's also so easy to book an appointment on their website. Prices are listed online too so it's no surprise. I highly recommend Nova Wax Bar! I will definitely be a returning customer.

From the owner: With over 10 years in the industry I’ve come back to the capital of Canada to open its first wax…read morebar! We specialize in Brazilian waxes but we open our doors to men and women to full body waxing.

I was looking to try a new hairdresser in Orleans and was recommended to Roy Jouni (owner) at Carte…read moreBlanche Spa on Innes. I happily met Roy, and had a pleasant experience with my appointment. Was offered wine, and chatted easily! Long (and expensive) story short, my hair turned out nothing like I had expected. Both cut and colour were extremely choppy, not properly blended and I have a blonde lions mane around my face (so I can't pull it back to hide the two very different length of hair I have). I tried styling it myself, different ways to wear it... but nope. I know that this can happen, and decided not to be rash but instead to let him rectify the situation. I emailed the salon, and they said to come in for Roy to take a look at what needed to be done and we would book the appropriate appointment afterwards. I was satisfied with this response and agreed to meet at the salon today at 6:15 pm. I arrived shortly after 6, was offered water and sat and waited... and waited... At 6:45 I went to the receptionist to say I would come back another time. She offered to go check to see how long he would be. I agreed to wait. I was not prepared for what happened next... Roy came out squinting, looking around as if someone had just disturbed him. Asked, "can I help you?" I explained that I had an appointment at 6:15 to discuss my hair with him. He said, "and you're waiting?" I said, yes but I had been waiting half an hour. To which he replied, "and you have a problem with that? I'm in the middle of a session!" I said yes, that he had set the time. He then turned to reception and said, "I'm NOT doing it!" Dismissed me by waiving his arms and walked away! At this point I welled up in tears. The receptionist was kind and apologetic. Said I caught him "in a bad moment". I reminded her that he was the owner and I promptly left. If you were one of the customers sitting in the waiting area that day, you can attest to his degrading and dismissive behaviour. I am truly shocked anyone would speak to a client this way. Never mind when given the opportunity to retain business and fix a clearly bad hair cut. I couldn't leave this alone, and let his bad behaviour continue. If you are considering trying out his salon or spa, please keep this in the back of your mind. Paying $400 to be yelled at in a lobby, for a terrible hair cut was not at all what I had in mind. Not so neighbourly Roy. (Photo of what I asked for vs. What I received attached)

If you cherish your nails go to a different spa.Tthe technician used a coarse grade file- most…read moreoften reserved for feet on my hand nails and essentially destroyed them. I will never go back. and the prices are insane. definitely not worth it.

I was in from out of town and I called on a short notice appointment. She was very accommodating…read moreand took me in. She was warm and friendly when greeting me, was incredibly friendly and caring during the service. Chatted and bantered, haha I explained my situation. The place was so relaxing, it just has an energy when you go in. You'll have to see for yourself. I would regularly use this place if I lived in Ottawa. Highly recommend this place and its services. Thank you!

From the owner: Welcome to Ottawa's top rated studio for waxing, brow laminations and Lash lifts! We are here to…read moregive you the experience of silky-smooth skin and expert care at our trusted establishment. From brows to Brazilian waxes, we ensure a comfortable, precise experience every time. Call or book yourself in for an appointment now to get flawless results and unmatched service!

Lipsa is the best eye lash technician around hands down! She is so sweet and friendly with…read morecustomers and really try's to make the clients comfortable and welcome during appointments. I will be going to Lipsa from now on because she rocks!

From the owner: Eyebrow threading is a core service at Gorgeous, we now offer more! Lash/brow tinting, lash…read moreextensions, full aesthetics, henna tattoo and more.

We went here for a counseling appointment. And we were greeted with a place to put our dirty winter…read moreshoes. There are sandals available to borrow, super cool! But we just went in with socks. We were greeted by a lovely attendant at the front desk. We were offered cocoa and tea. I selected a lemon ginger tea. It was lovely while we waited. The place is serene, it's big and offers all kinds of services. We met with Claudine and had a lovely experience and even my teen said she was okay - which is saying a lot. If this was closer to our house I think I would explore many of their other services. They even offer reflexology. Lots of great things. We had a fantastic experience. Thank you.

After several recommendations from family and friends, on August 26, 2016, I decided to pamper…read moremyself and was able to get an appointment for the same day. I had a cut and style, and a pedicure and couldn't be happier with my experience and the results. Amanda cut my hair and gave me the best scalp massage I've ever had! It was also interesting to see how her scissors flew through my hair, cutting, snipping and sliding through the strands to work with my greying, wavy hair. It looks great and has been easy to recreate the style with a quick blow dry and a small amount of the recommended product - which I also bought. They will even refill the bottle for a 10% discount.! Ekatarina did my pedicure and her gentle touch and attention to detail, made for a relaxing and lovely experience. I will definitely be back!

This is a local family-owned shop and I have been here several times and have gotten haircuts from…read moreseveral of the stylists there, however, the owner, the older Asian guy knows his stuff. Guys haircuts aren't that complex and shouldn't be difficult, but many people mess them up - many stylists have messed mine. Going here, I just tell my stylist how I want it cut and he gets it done and always does a great job with the cut. I am only here in Ottawa during the summers, but I will always get my haircut here.

Both my husband and I have been getting our hair cut at Trandee Hair Studio ever since we moved to…read moreOrleans. Women's cuts are by appointment only, but you can get same day appointments. Men's cuts are accepted as walk-ins. Staff are nice and the prices are reasonable. I have never gotten a bad hair cut here.