I'm from CA and had a flat tire on the freeway. Stopped in the parking lot of this card store…read more Waiting for AAA to show up so we walked into this card store with no intention of buying anything. The guys at the store were so nice and understanding and let us find relief from the humid heat. Shout out to them! BTW, nice, modern and clean card store! Don't know anything about card prices, but would recommend this place! Hospitality means a lot.

This place has sadly gone downhill. Went to Lucky 7 today with my boys today (13 and 10) at their…read morerequest. My 10 year old (literally the happiest, most positive human) wanted to sell some of his Pokémon cards that he researched recently went up in price. When we approached a younger gentleman at the counter he told us that they don't buy cards on the weekends but asked an older gentleman next to him (dark hair, buzz cut) if he would at least look at them. My son was excited and grinning ear to ear! As the man approached us with what can only be described as a RBF, he just told my son how his cases were all wrong and why did he have them in these cases? My son's face went from elated to practically melting. He is literally 10 years old!!!!! As he continued to insult him, I asked the man multiple times what cases they SHOULD be in....it took me asking three times to get any sort of answer. They even sold those cases behind the counter but he didn't even offer for us to buy them and frankly, by that point they weren't getting any of my money. He gruffly left even though he said they would be interested in buying the cards. Tonight, my son sold one of those cards online for $120 (he paid $30 initially). I am so happy that he didn't let the experience at Lucky 7 dampen his moment. I am sure he will successfully sell the other cards online as well. When we first started going to Lucky 7 we loved that it was a local, family-owned business- that is how we like to spend our money and show up in our community. But sadly, we won't be doing that with this business anymore. Every time we have gone to this store there are a ton of kids, but sadly they do not know how to treat them - or frankly, anyone. If you are a parent whose kids love Pokémon and sports cards just consider this before taking your children to this place. Over lunch I talked to my boys about the way we communicate with people and how it is not always what you say, but how you say it. His cases may have been wrong, but tell him what is right instead of admonishing him publicly and give him the solution. My sons will be better for this lesson and perhaps the owners can teach their grown male employees the same lesson but we certainly will not be around to see it.

Chad kicks A$$ He's…read morebeyond professional, and we are customers because of him! We buy Gundams literally all over the world & we still pop in!

So glad this place is still in business. With online shopping killing so many businesses HobbyTown…read moreis a breath of fresh air. I had some completely discharged Traxxas batteries, brought them in and the guys got them to a chargeable state in less than ten minutes - no charge, just help and knowhow. Find that on Amazon. Thanks guys! I will be back for some parts and probably a new crawler!

Wonderful family-owned facility! Great place for Austinites and those from the surrounding areas…read moreto get their R/C fix. Indoors, climate controlled, well-stocked hobby shop on site, etc. Pretty much everything you could ask for!

We came here to get some decoration items for our baby shower! They have nice selections of quality…read moreitems! Enjoyed shopping here! :)

Wouldn't you know it, I moved a couple of weeks ago, and the glass in one of my framed pictures…read morebroke. As it turns out, the work needed a clean-up and new, acid-free backing. The frame shop here did a marvelous job! My art is like brand new and protected with a professional kit. So grateful. You can find the framing division at the back of Michael's. It's quite modern and the staff is very knowledgeable.

I usually don't write any reviews but I went into the store today and I didn't even know that it…read morewas release day or something, so I was able to get an ETB and they have some ways to stop scalping which is amazing. Also they are members of the buy back program from topps so if you are interested on trading that they can. They have all of their cards priced 100% fairly, same price or below pricecharting, was able to get a beautiful Piplup PSA 10 that after the buy back was only 48. Will definitely come back, thanks!!!!

Hard to not feel like I was fleeced out of about $100 here, intentionally or not…read more First time visitor - went in on a Saturday and asked what percentage they pay for trade-in values for store credit. The woman at the counter told me 80% which was perfect for what I wanted. The following Monday I brought in 10 high value MTG cards - almost entirely secret lair that I've collected over the last few years. I was offered much lower than I expected but I understand card values change and I was told previously that they bought at 80% so I assumed that was what they were offering. It's on me for not double checking but I trusted them based on what I was told before. It still felt off by the time I got home so I double checked and did some math and it didn't add up. Called the next day to confirm the trade in percentage - this time I was asked if it was Pokemon, MTG or Sports card. That's when I was told it was actually 65% for MTG. If I had known that I would have kept my cards. Multiple people expressed interest in my cards while I was still in the store so I know these will move fast. I really wish whoever I spoke with on the first day had clarified what kind of cards I was bringing in. If I had known I wouldn't have sold them in the first place and found an alternative. I received a reply on my google reviews that this was a miscommunication on their part and I think the store should make it right based on their mistake.

Love the dnd games they have on Saturdays and have made new friends there. They also have a cool…read morecollection of cards to sell

I've tried to give this store a chance, but the management of TCG events is a disaster. There is…read morezero consistency, and the staff constantly provides conflicting or false information. Major issues I've encountered over the course of a year: * Invalidated Sign-ups: I signed up for a Union Arena demo event through the official Bandai app. Despite having a confirmed spot, the store told us upon arrival that it was "first come, first serve." This completely defeats the purpose of official registration and wastes players' time and money. * Lack of Transparency: When asked why they aren't using Bandai, I was told they "can't control who attends" if they use it. Meanwhile, regulars at the store mentioned they received personal phone calls from the shop to sign up before the general public could. * Gatekeeping Promos: During a Lorcana event, staff attempted to withhold promos, stating they were only for "league members" rather than distributing them to event participants as intended This store clearly prioritizes a small circle of "regulars" over following official tournament rules or respecting the time of new players. If you aren't part of their "inner circle," don't bother signing up through official channels they likely won't honor it.