My go-to place to donate. Well organized and very friendly staff…read more Check in is quick. They are always on time when I've been there. Remember to do your Rapid Pass prior. I take a screenshot of QR. Jakob was very nice and caring. He checked in on me frequently. The manager also walked around and checked in on everyone (nice touch!) Donate folks. It's easy and fast. App is easy to book appointments and track progress. I look forward to their window drawings. The person that does it is so talented.

My work is hosting a blood drive so I was happy to find a red cross donation center in the Kearny…read moreMesa area! It's a nice modern office. Overall, I had a nice experience and everyone there checked in with me regularly and made sure I was comfortable throughout my appointment. I'm a first time donor and booked my appointment online for a whole blood donation. In total, the appointment took about 1 hour. I had to complete the rapid pass once I got there, but I definitely recommend completing it prior to arriving to save time since it's a very long questionnaire, it took me about 10 minutes. After completing and scanning your ID, keep the QR code, which they will scan while they check your temp and blood pressure and confirm some info in a confidential interview. The actual blood draw took about 10ish minutes, unfortunately I was a bit dehydrated so it took a little longer for me, so be mindful of hydrating a week before your appointment! I stayed in the chair for 5ish minutes before going to the canteen. I stayed there for about 15 minutes since I was a bit dizzy. They have a ton of snacks, water, and juice to help you recover. I had a nice first experience so I definitely will consider donating again in the future.

The biggest take away after having my grandfather here for a month is that he lost every last skill…read morehe had for ADL and got worse than he was when he got there. He got an infection due to neglect, an open pressure sore, his clothes were only changed 3 times in a total of 4 weeks, and he had two showers in a month. I was very clear with them about me doing his laundry to ensure nothing was lost. Even still, they took his laundry and lost his clothes. I visited him every 2-3 days and spent most of my time at the nurse's station harping on them about lack of care and why he had become wheelchair bound after several weeks there when before he got there he was walking. Myself and other family members would find him sleeping bedside on his wheelchair on a regular basis. He couldn't reach his call light from the side of the bed, and he shared they never checked on him. He got an open sore on his tailbone from sitting in his wheelchair 24/7. The photos they posted are fluff; the place is a totally apocalyptic like. Dirty, old and broken, wreaks, and residents all over struggling to get around on their own. Getting parking in the bottom lot or the garage was usually a challenge. The outdoor areas were also filthy and gross. No real place to visit with residents. And sadly, the employees do not care (aside from Bong and Alex). Social services - useless.. she was aware of these issues and agreed that there was a lack of proper care at a level she wouldn't allow for her own self or family member and nothing changed. Even after a meeting with the ombudsman, the neglect continued until I discharged him because I was terrified he would die there. He went to the hospital for SOB and was sent to post-acute to gain cardiovascular strength and improve his ability to move around (in and out of bed, up and down stairs, walking longer distances). He was admitted to this facility relying on only a cane to walk short distances, he left unable to walk AT ALL, even with a walker.

Do NOT send your loved ones here if you value their health and well-being. The images on their…read moreGoogle profile are blatantly misleading and do not reflect the facility's actual condition, which is shockingly filthy, neglected, and run-down. I can't imagine where they got those pictures, as the reality is truly appalling. The entire place reeks of urine and waste, the rooms are dirty, and staff routinely ignore residents' pleas to contact family members. My mother's health rapidly declined under their so-called 'care,' culminating in a severe blood infection caused by an untreated UTI and E. coli. The infection became so advanced that she was left unresponsive, unable to move or speak. If we hadn't intervened in time, she would not have survived another day. They not only failed to provide basic medical attention but also seem to overmedicate residents to keep them subdued, sparing themselves the effort of proper care. Please, if you're considering this facility, take the time to visit and witness the lack of cleanliness, compassion, and basic human decency firsthand. This place should not be allowed to operate. For the safety and dignity of your loved one, stay far away--they deserve so much better.

Stillwater is a great and beautiful property. It was recently remodeled and it looks really nice! I…read morewould absolutely recommend this place.

My sister in law ended up having to stay here for an period and they took wonderful care of her…read more Clean facility and would recommend.

My mom was here for two separate stays this summer. Cara is a good case manager, very caring…read more Excellent staff, very professional and gentle. It's never easy to have to be in rehab but the physical therapists, nurses and CNAs are spectacular. And the facility is clean as can be, maintenance works regularly to repaint and keep it looking new. Food isn't great but the rest is five star. Highly recommend!

My mom was there for rehab,the staff was great and she loved her room mate…read more The food was terrible every day for breakfast,lunch & dinner the food was ice cold and it didn't taste like anything. They really need to do better in the kitchen,the resdients shouldn't have to eat nasty cold food everyday.

Very efficient and courteous service, I was having issues with insurance information and they were…read morevery patient and helpful. The wait time was null and the PA was knowledgeable and friendly.

We drove my daughter to this location because she needed to see a dermatologist right away. The…read moredoctor we saw said he could not help my daughter and she needed to see a specialist in Carmel Valley. It has been three days since our appointment and I have called three times asking for the referral, I even spoke to a supervisor and have never gotten a call back. My daughter is fifteen years old, is in pain, and cannot use her right foot. This office should be ashamed of themselves, my poor daughter! Do not go to this office ever for medical care you will not receive the help you need.

Octapharma Plasma techs treat their customers well and all are so friendly to us plasma donors…read more Make sure to donate plasma this holiday season to make more money as well as you making a LASTING contribution for those people in need of plasma. I wish there could be more parking spaces..

This Octopharma Plasma in University Ave is the best. I love coming over here because of Alex. He…read moretreat me like a families. He is very professional and amazing when taking care of me. Super gentle when he do the process of plasma procedure. He is the best phlebotomy that I ever meet in my life. Alex thank you for all you do. Appreciate. God bless you Alex. Thank you for your generosity and amazing employees. I wish I can give you a trillion stars. You are the best. This is the Best Octopharma Plasma in the whole state. I love coming this Plasma. Alex You Rock. Appreciate

I had such a wonderful experience speaking with Jared. He was incredibly helpful, kind, and patient…read morethroughout the entire process. He took the time to walk me through what to expect when transitioning my loved one from the hospital to a Skilled Nursing Facility, and he explained everything in a way that was easy to understand. What really stood out to me was how much he genuinely cared. Jared explained how the entire team works together to make sure residents receive the care, support, and attention they need during their recovery. During what can be an overwhelming and emotional time for a family, having someone take the time to listen, answer questions, and guide you through the process made such a difference. I truly appreciate Jared's compassion, knowledge, and willingness to help. He made me feel much more comfortable and confident about the next steps for my loved one. He is a wonderful representative of the facility, and I'm very grateful for the time he took with me.

My Mom Patricia was there for about 6 months and we had a great experience. The staff from the…read moreBEST CNA Richard to the nurses and the Social workers Chris and Miriam were outstanding! Richard was so caring and went above and beyond what most CNA's do. He always made sure my Mom was clean, happy, and comfortable. Chris and Miriam really care about the patients and they were really great advocates for my Mom. They helped me get her relocated to another facility when it was time,. I can't thank them enough for reallt caring about my Mom and helping our family to get her placed. I am forever grateful to these two ladies. Jacquie Ramsey

I was admitted to this facility for 20 days from a broken knee cap. I was treated very well from…read moreeveryone on staff from various shifts. I want to thank NuNu, Dillon, Isaac, Delfina, Grace, Eddie, Pam, for all of their assistance and understanding during my stay. The physical therapy department is excellent. They are all caring, understanding in all of the different ailments from all kinds of different patients. I want to thank Jacalyn, Jim, Claudia, Max and Ranon for all of the therapy and helpful ideas to continue my own therapy at home. The facility is very clean and doesn't have any kind of smell to it. I like the fact that they have ice water available all the time and staff will come around and ask if you would like ice refill and even a water refill. I would recommend this place for injury rehab and for your elderly loved ones.

My mom had dementia, fractured her knee and had to be taken there because I couldn't care for her…read more24/7 and don't have the means to have a nurse at home. -My mom's clothes got "lost" day 1. I dropped them off, name on each piece, including a small blanket. I visit the next day and she's wearing someone else's clothes. Her blanket no where to be found. When I went to pick up her clothes after her passing, they tried to give me a bunch of stuff that wants hers. And I only got back one shirt and 1 pant. Out of 4 tops and 3 pants I had bought her. -The place stinks -Nurses were good while we visited, other than that they didn't help her. -She got mrsa, within a week of her being there. No one noticed it until they had to call 911 to take her to the hospital, almost a week later. -Lost like 15 pounds in those 2 weeks. She wasn't eating and they didn't tried to get her to eat. -I asked all the questions, they "tried" to communicate, asked me different things she liked to eat to get her to eat, or liked to do so she can have some distractions. But nothing went any further than that. -Half of the time I visited I found her soiled. I visited every other day, as I was taking turns with my brother. All of this because we don't have the means for the good places. If your loved one doesn't have a voice, avoid this place. Because they won't take care of them at all. It was the worst experience for all of us. *The people who can speak up for themselves, were ok. This was mid-January 2026