Sent us out in an RV in which the refrigerator was not working during initial walk-through. They disconnected and reconnected some wires, pulled a fuse out and put it back in and said, "that should be fine." It WASN'T fine. We spent the next two weeks dealing with it. Food spoiling, altering our itinerary to hunt down parts and repairs, etc. They wouldn't do a darn thing. We found out from one of their other dealers that this particular model refrigerator has KNOWN issues and they just haven't taken the time to pull them all off the road and replace the. AND, the unit had the worst suspension and shock absorbers. Rattled and banged so loudly down the road we couldn't even speak to one another. Not to mention how worn down it was. Worst experience ever. We're about to seek legal help. $4000 for a two week rental and corporate says, "Here's a $100 gift certificate to rent with us again...." And, there are allegedly no supervisors to speak with in Customer Relations office, just three agents who offer no real compensation for issues like this. Um, no. Knowingly sending us out in a unit that isn't fully working is BREACH of CONTRACT. DO NOT RENT FROM CRUISE AMERICA! read more