This place is understaffed. Had an "appointment" to have a hitch put on my car. Was told an eta of…read moreappx time I would have my car back. I hadn't heard by the time I should have. Took corporate a long time to get them to answer. They said they're busy and appointments and promised start times don't actually happen if they get busy. The hitch giy Robert was rude and refused to install my bike rack he agreed to do prior to the appointment. The other staff member offered how we customers really need to understand we should be inconvenienced being the owner doesn't properly staff. The place is a rude, unprofessional, unreliable cluster.

I wish there was a way for me to give this establishment a zero star. I made many attempts to…read morecontact this location. Nobody wants to take a call. Stay away!!

I rented a grill for our annual barbecue at work. Everything went smoothly, from ordering to return…read morepick up. The grill arrived right on time and was setup quickly. We did run into a bit of a snafu with firing it up, only because we'd not used one like this before. I called the shop and was walked through how to get it going. I appreciated the guy on the phone not speaking to me like I was a moron. The grill got hot quickly and didn't quit. We cooked burgers for 2.5 hours. The pick up was great the next day, too. Everything went off without a hitch, and I know where I'll get the grill again for next year.

Rented a DeWalt impact wrench from them. Called earlier if they had one in stock to rent and they…read moretold me they had a corded DeWalt one available with "345ft lb of torque". Pick it up from them, (35$ for a full day!), and the condition of it was awful. I inspected it visually before renting and gave them the benefit of doubt that it just looks a little beat up as it is a rental. But I get home, plug it into the wall and this "beauty" produces half of the torque my handheld, battery, compact DeWalt impact does. Not to mention that Pin Detent on the anvil of the corded impact was completely pressed in so you couldn't even properly lock an impact socket on the dang thing first and last time I'll be coming here, wish I took pics and vids of the tool performance because it was hilarious. No idea why they rent tools that don't perform as they should and leave it to the customer to find out after spending money renting the equipment!

I rented a 12 ft enclosed trailer 2 different times, first time was last December and again this…read morelast April. Both times the service was excellent, the equipment was tops, and the online check in/out process was easy to use. The price was very reasonable. Highly recommend this business. One other thing to note: The times that I rented there was no business sign at the turn off from Iffert. They said they were working with the city to be able to get one placed so this may have been resolved by now.

From the owner: We offer multiple trailers for rent and are always adding new trailers to our fleet, our trailers…read moreare up to date and well maintained. We are flexible with pickup and drop off times

We rented an RV from Brambillas a couple of times and both times everything worked OK and we liked…read morethe units. I think the first one was pretty new. We bought our current RV from Brambillas and they have been good to deal with for service. They do try to treat their customers well, in my opinion. We would buy from them again. And we have found that their service is superior to any RV shop we have used while on our trips. Service seems quite bad in the RV industry in general. I think Brambillas is one of the "good ones".

Excellent service with my rental. The trailer I rented was very new and clean could not be happier…read morewith my trailer rental

If you are having John Deere mower problems- don't bother stopping here. They won't really talk…read morethrough your issue- they'll just tell you to bring the mower in for their service department. That may sound reasonable- but when you live some distance away and have to load up the mower to bring it in for service- it's not optimal. This also seems a bit short-sighted as when we decide to upgrade our John Deere mower we won't come here due to this epic customer service fail.

I purchased a John Deere x330 it comes with a 4 year warranty, however every time I need a repair…read morethey are 3 to 4 weeks out to repair it. No one can be a month in June without mowing... I see no point on having a 4 year warranty. Now you know!