I have to give a huge shoutout to this company, they saved me on a last-minute trip from Burlington…read moreto Montreal! That night, I called almost every transportation company in and around BTV trying to book something last minute, they were the only ones who picked up and said yes right away. Honestly, I still had my doubts even after booking -- but as my plane was landing, they called to confirm, and my driver was already waiting for me right outside the airport! My driver (wish I remembered her name!) was so friendly and clearly knew the roads really well. Since this was my first time crossing a land border, she gave me great tips on how the crossing works and how to talk to customs agents -- super helpful for a first-timer like me. She was also really flexible and accommodating without charging anything extra. What really stood out was that both the driver and the company followed up after the trip just to check that I got home safely. It's a small thing, but it made the whole ride feel less like a transaction and more like getting a ride from a friend or a cousin. Highly recommend these guys if you need reliable transportation between Burlington and Montreal -- professional, kind, and genuinely caring. Five stars!

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

Great experience! On time service, Eric is very caring I highly recommend calling him. He is…read moreavailable for early morning rides to the airport, hospital plus more. Or the evenings, give a try.

Rarely use a cab service, but both times I needed one I used Recession Ride. Eric is responsive,…read morecourteous and on time, even for early moring rides to the airport. Check him out!

Prompt arrival and smooth trip to the airport in the rain. Reasonable price. Recommended!read more

These guys are by far the best, fastest, and nicest cab drivers in Burlington! The best part is,…read morethey always end up being less expensive than the standard, Burlington cab services, which I've found to be unfriendly, late, and overpriced. I've been using Dunwright for the last couple of years. Their drives just rock! When was the last time you got in the front seat of a cab and the driver gives you a big smile and a high-5? Probably never if you haven't ridden with Dunwright. If you hate riding in cabs because of bad experiences in the past, give these guys a try. There's a reason their ratings are so good. It will be obvious to you when they come pick you up!

Queen City Transportation absolutely saved me at 2 am when Uber and Lyft were completely…read moreunavailable. They picked up the phone right away, called me multiple times to update me on their ETA, and stayed friendly and conversational the entire time. My driver literally woke up in the middle of the night just to help me and some other students get safely from the airport to our college dorms. The ride was smooth, they dropped me off right at my door, and the price was not only affordable but actually cheaper than the major rideshare apps. I am seriously impressed with their professionalism, reliability, and willingness to go above and beyond. Highly recommend Queen City Transportation to anyone in the Vermont area who needs a dependable ride, day or night!

A day trip tour to see fall foliage of Vermont and New Hampshire in October and a 3 day tour to…read moreNew York City to see the Rockettes, planned and managed by Keith, were the best ever tours. He organized everything, showed flexibility for the travellers' requests, was consistently courteous and punctual. He has a sense of humor and provided delicious snacks. In New York City, he explained the street layout so we could understand NYC. He gave us enough information that I can repeat a trip to NYC on my own now. Although I'm a slow walker, Keith suggested alternatives when necessary. I highly recommend a Champlain tour to anyone who likes to travel and who might even need some accommodations to make it possible. What a great tour leader!

What a horrendous experience…read more December 2024 we left my husbands truck for 7 days and scheduled a detail. The detail was poorly done so management offered to re-clean it and refund the charge. May 2025 we left my car for 10 days and scheduled a detail. We called the day after we left to make sure everything was all set, since we had to leave my car at the airport and not at the park and wash (they were closed by the time we got to the airport). They said they had the car and they'd get it cleaned. Great. We arrive to pick up my car after our trip and they can't even find it. After 10 min of searching for my keys, the shuttle driver decides to ride around their lots with my husband to try and find it. Lo and behold, it never got cleaned while we were gone. The guy was apologetic and encouraged us to call the manager on Monday. So we did. After a few days of various excuses as to what happened, and different stories from each person, we're told we can come in on a weekend and have it done for free. Both ended up being lies. No weekend would actually work for them - so we scheduled for the week of July 4th as I'd be on vacation and wouldn't need my rig for work. Arrive to drop off my car on 7/2 and we're told the detail won't be free. Had we known this was going to happen, we would've gone elsewhere. Especially considering the place is totally out of our way. After a lot of back and forth with my very angry husband, the rude kid at desk and the manager Tammy, I agreed to pay a discounted rate and to pick it up the next day. The next day comes and I walk in. The kid at the desk immediately calls for the manager, Tammy. Tammy tells me there's an additional fee for pet hair. They claim I never mentioned that their would be hair in the vehicle - which was also a lie as my husband and I had stated throughout our many conversations with both people that my vehicle is used for business/there are multiple dogs in my car every single day. I laughed and said whatever. Paid $280 for a detail (including tip) and walked out. The best part? The detail job was absolute garbage. Definitely not worth what I paid OR the headache of dealing with this company. Half the car is clean, and the other half isn't. What's clean was so fully coated in oil that it's like a slip and slide. They also left my car unlocked in the parking lot over night. This place might be OK to just drop your vehicle off at while you're on vacation - but if anything goes wrong, I can imagine they'd be too helpful. Definitely save yourself the headache and get your car detailed somewhere else. Pictures of both mine and my husbands vehicles immediately after being detailed. I'd be embarrassed to send vehicles out like this.

Helpful, and considerate. Service was prompt and as promised, even at off hours. Came home to a…read moresparkling clean car. What is not to like.