I had a pleasant experience with this facility. I am an over thinker by nature, so I like to triple…read morecheck my documents and such. They do a great job with reminding you of what is needed. Sending out multiple emails and text messages, up until an hour prior to your appointment. The only issue I had was them asking for a secondary form of picture ID, since my driver's license is from out of state. Now I wait to see if it's acceptable.

I have never been so frustrated with people as I have at the passport office in Placentia and the…read moreLady working in the front information desk. I scheduled a 1pm appointment showed up at 12:40 like it says on the website. My wife showed up a few min late for the appointment while I was on time and they have zero flexibility and are just straight up rude. They could have looked over the papers, started processing the papers, done everything to help us but they refused because of their regulations. And I get it there are rules but the lady was absolutely 100% rude the entire time. Don't go here!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

I have had several trips arranged by Fiesta Travel. Paris, London, Thailand, Italy and will be…read moregoing to Portugal this year-to name a few. Gena and Al have been the best. I have had the best experiences working with them. I have even had to call them for different reasons from locations abroad and they are very helpful and responsive. I can not recommend them enough for your next vacation!

Gena was absolutely amazing in planning our Iceland trip! She made everything so easy and when our…read moreflights were delayed she rebooked everything for us for a smooth arrival and new connecting flights on a short notice! Truly the best and Iceland was beautiful! Thank you so much Gena!

Needed to renew my membership and my kids' memberships. Fullerton branch was just a few blocks…read morefrom my girlfriend's ophthalmologist's office so I went while she was having her appointment. Convenient location in harbor Blvd, easy access and plentiful parking. Quick check in and I was directed to the window where I could pay the renewal fees. The agent even offered to do an electronic payment which saved me 2 checks. I was in and out in less than 5 minutes. I've been a member for 24 years now and I'll continue to pay my dues for as long as I drive. The renewal of my auto DMV registration alone is justification for maintaining my membership as far as I'm concerned so Towing and roadside assistance is just icing on the cake.

Came here for a the first time to have some DMV services done. I didn't even know they do DMV…read morestuff. Wait was very short. Staff was super nice and happy. My visit was very pleasant

I caught a bad flat tire that chewed up bad last night and got super stressed it was my first…read moreone--Chris with roadside assistance was quick and efficient in changing it to my spare and gave me good wisdom on life and automobile advice going forward. I wish him all the best and was very satisified. Overall exactly what I expected with great service.

The front desk is welcoming to check you in (have your AAA card ready). Then someone will direct…read moreyou, based on your request. Today I used the DMV services. The line moves quickly. Be ready with cash or check unless you want a 2.3% surcharge added to use a bank card for payment. They offer travel and many discounts.

Horrible! Vicky the agent made a reservation for my mom and then when the airline changed the…read moreflight, she confirmed it, but printed the WRONG reservation out and gave it to my mom showing that the flight is the next day! So...my mom is sitting at LAX trying to get on another flight at Xmas!! And...of course the return flight is now cancelled so even if she gets there she has no flight home. We are talking $$$$ spent unnecessarily. Pathetic-book it yourself. Don't use agents.

In the past couple years, we have had the pleasure of working with Samantha on 2 epic family…read moreadventures! The 1st was a Euro Tour (Barcelona-Madrid-Paris-Florence-Rome) and the 2nd was a Japan/Korea tour (Tokyo-Seoul). Communication was outstanding! We spent a couple weeks organizing both, then received full digital and hard copy itineraries and we were off to our destinations! Every hotel, restaurant, and recommended tours were 5 star value and enjoyed by all. The best part is how efficient Samantha is with her communication and detail in putting the itinerary together. We are already working on our next project and plan to use Wander Joy Vacations for the rest of our lives! Thanks again Samantha! Cheers!

This review is somewhat late, but not lessened by any passing of time. I've long been one of those…read morepeople who has been on the fence of having a travel planner. The fear of being boxed in by some pre-set agenda or partnerships, that somehow my family's needs and desires wouldn't be catered to or somehow the aim or goal of the journey would be missed because I left the planning to someone else. If you sound like how I was, please let me recommend Samantha as your travel planner. Truly, she made what would've been a complicated trip - effortless to plan. We could focus on dreaming about what we wanted to see and how we wanted to do it and she took care of the detail. It saved us a lot of stress. Furthermore, when things didn't go to plan (as things often have a habit of doing on long vacations) we were able to rest knowing that she was only a phone call or email away. And let me tell you, she has thought of many contingencies. What could've been a disaster or a total drag had we been alone was a breeze. It allowed me to enjoy my vacation, instead of fret about every next detail. I would gladly work with her again in a heartbeat. Please folks, if you're on the fence like I was, do yourself a favor and take a leap. Wander Joy will really help set you up to make great memories with your family.

I booked my vacation with Adriana who was the best! She was able to add more family on the last…read moreminute with no problem. She was able to answer all my questions.

My wife and I wanted to plan the Trip of a Lifetime to Europe, and so I called Jerri at the Travel…read moreStore. She made a list of everything we wanted to do and experience, and she didn't disappoint on any item. We will definitely use them again, and recommend them to anyone traveling domestically or internationally. Thank You Jerri!!