Service and cleanliness were impeccable. Kudos to them for that. The grandkids love this place so every time special occasion comes around we buy them cookies. I feel like they are on the expensive side for what you get. we usually get the 12 pack just because it's cheaper and then we can divide among our families. A nice thing is they do offer a veterans military discount if you ask. But it is only good on same-day purchases. It would be nice if you could order ahead of time and then pick up scheduled time but that is not allowed. And you cannot order online with a veterans discount. Maybe they could sign up for ID.me to solve that problem, and then also let you order ahead of time for a schedule time with the Discount. I had my 12 cookies divided into four boxes. They stated they had to charge me for four extra boxes to do that. Which seems kind of weird because they would've given me them in one box at least. So I shouldn't have to pay for at least one of them. That aside I think it's ridiculous that you pay between $40 to $50 for cookies and then they want to charge you $.25-$.65 per box to put them in. My husband said next time maybe we should bring our own boxes :). As I said, no issues with staff they were fantastic. Cookies we're . I just don't see why you have to pay extra for boxes especially if you're not taking them home empty you're actually putting cookies in them when you buy them. Could that be a misunderstanding on the staff part? they didn't seem to think so. @CrumblCookies, any comments? read more

The best place ever I reall like it but they could use more ideas for more flavor cookies

The chilled sugar cookie was like heaven in my mouth! Love the almond flavor sugar cookie with sweet frosting- plus it's pink which is just too cute! The staff were quick and so kind. They recommended the lemon glaze, which we ordered along with the Oreo birthday cake and the Reese's Pieces. All were really good! Excited to come back another week to the new flavors! read more

Crumbl - Cottleville - Outside - Bakeries Near Me - Cottleville, Missouri

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Stopped in to try Crumbl cookies to see if they lived up to all the hype. They DID! Yum! Pricey, but the cookies are a good size and so Very good! read more

Crumbl - Cottleville - Milk Chocolate chip, Berries & Cream, Caramel Apple Pie, Chilled Sugar cookie. Delectable! - Bakeries Near Me - Cottleville, Missouri

Great service, delicious cookies! Was the n and out super fast with a gift card for a friend and a cookie for me!

Wonderful! I just wish that the cookies came in miniature sizes (all of the flavors) so we could try them whenever we (the customer) chooses. Hugs and Thanks for the Great Treats! read more

Pretty good location overall. Staff are really nice, and never have had a problem with the cookies. Every stop here has been a nice treat!

Love these cookies.... Didn't get my free birthday though so kinda sad about that!!! It's ok going to grandmas

This place is the best cookie place I've had. A friend of mine got me the four pack it was amazing I'm going through a divorce and it's the best comfort food you can ask for. read more

I have been here twice with my youngest daughter who told me about the place. They do six different types of cookies every week. Both times the staff was courteous, the service was efficient and fast, and the cookies were delicious. For $20 you can get six cookies. They are huge!! The cookies were very tasty and my favorite was the blueberry crumble. All of the cookies I've been pretty good they've had a variety of them such as the churro, the Cap'n Crunch, German chocolate, a couple different kinds of chocolate chip, the iced sugar cookie and some others. If you wanna treat I would definitely recommend this place. One cookie is probably worth at least two good size cookies! read more

Copied from my Google Review. There were (when I went) 6 different types of cookies you can buy. Not understanding how LARGE they were, I got 12, 2 of each. Figuring, you know...cookies! I have so much glorious regret. Eating 2 of these cookies was filling to the point of pain! It took a few days to eat. And they lasted well the whole time! So delicious! We will be returning for more cookies soon! read more

We tried the traditional chocolate chip and vanilla sugar cookie. They tasted just ok. Sure, they're huge and weight about 1 pound each. But the $4 price tag fetches more bulk than mmmm. read more

I tried to order from their app for delivery. It went through and I soon received a text saying that they would be delivered by 7:15. The kids and I were excited to try their cookies for the first time! At 7:13 I received a text stating that my order was cancelled and that I should call the store. I called the store and they said they weren't sure what happened but they will cancel the order. I have a feeling that they were backed up and door-dash person didn't want to wait any longer seeing that they were already waiting over 20 minutes. For the price of the cookies I expected much more from this company and will not waste my time and money for this level of service. read more

Cookies are always fresh and fantastic. Scotty, the cashier, has waited on us twice and is always so personable and friendly. We will definitely go back! read more

Great cookies and fantastic staff! A bit pricey if you never been here before. But now I know what to expect it won't be such a sticker shock. But totally worth it. read more

This is my 1st time at a Crumbl Cookie Shop and I was impressed on the cleanliness of the establishment. The polite and knowledgeable staff walked me thru the flavor profiles. These cookies are impressive. I really don't like Sugar Cookies but they recommended I try one and I know what your thinking, Sugar Cookies are boring and plain but not these ones. I took my dozen variety box home and my son and I enjoyed them. It will take us a week to finish them all but we are going to try. Definitely I will be back and this time I will take my son with me so he can pick some warm fresh cookies out. read more

Definitely worth the short drive I had for these cookies! Great service, will return for more!

This location was very quick, clean, and had friendly service! The cookies were delicious.

Omg! This place is delicious! They have huge cookies that are so moist and tasty. They change every week so you never get bored. It's exciting to see what they come up with each week. read more

Very disappointed. Need dozen cookies(any kind) with some sort of Christmas decoration on cookie. Store could not ensure if decoration would be availabel until Sunday evening. Earliest I could then place order would be Sunday evening. Cookies would not be available to me on Tuesday when I needed them. This company policy needs to be changed! I will not return read more

Not only are these cookies delicious, but the customer service we received today from the owner, Amy, was equally amazing! She went above and beyond to help us get our delivery order situated. She was so kind and so accommodating! Thank you! read more

I received the box of these delicious cookies after surgery. What a pleasant surprise! And OH so delicious. 4 different cookies and each one just as delicious as the other! read more

Visited this location, and the service was prompt and pleasant. Their cookies are delicious and rich in flavor. Definitely a go to place for a sweet treat. read more

nice place, I have been here multiple times and I've had no problems, great cookies I would recommend!

fast, friendly and super easy!! these are the best cookies in stl! this location is managed well and i highly recommend you stop by asap!