Great tasting cookies. Love coming here for treats for the family for special occasions.

i love it so much to the point i would eat it for the rest of m6 life and they have unquimeeokd flavors

The store was clean all the deserts were in stock. staff was kind and quick. I like this location better than Delta Shore

The staff was friendly and the ordering process was simple and efficient, so I can appreciate that aspect of the experience. That said, the cookies were just overwhelmingly sweet. I expected them to be rich, but the amount of sugar was simply too much for both me and my kids. After trying several varieties, none of us could finish more than a few bites before feeling like we'd had enough. I understand Crumbl has a loyal following, but the product just isn't for us. Friendly service aside, we won't be returning. read more

This Crumbl location is a joke. Customer service is non existent, particularly from their owner Nate. I went in to purchase cookies for my daughters and to speak to them about booking a fundraiser since the Delta Shores location has bombarded us with fundraiser emails. I was directed to send an email to the owner whose email address is on their front window. I did so and he completely ghosted me. I understand and respect we're all busy and it's a tough time to run a business, but a little common courtesy goes a long ways. A simple we're not interested or aren't hosting fundraising events at this time reply would've been much more professional and salvaged their reputation. I'll go out of my way to the other location at Delta Shores since they have better customer service and are engaged in the community rather than greed. Hopefully this serves as a gentle reminder that a missed opportunity with your future generation of customers can make or break a business. read more

Apparently they changed the size of the mini. Essentially $3.50 for this drop of a cookie. read more

Crumbl - Elk Grove - Sea salt Nutella and Chocolate Chip - Bakeries Near Me - Elk Grove, California

I love cookies and I was in the area so I needed to get some! When you walk in they have giant light up menus above the have tablets that order at. They also have cookies of the week on displayed on in front. They change out the flavors every week. The place is a little small and no seating so you definitely just grab and go. I ordered the mini 3 pack cookie with strawberry Dubai chocolate brownie and two of the Valentine's Day theme cookies. The cookies came out so fast. I didn't even have to wait. They were so delicious and the mini cookies were so tiny! They are perfect for people who just want a small treat. Cute pink packaging box it comes with. I would say the only down side is I feel like the cookies are kinda pricey. The mini pack was $12 for 3 and the 4 regular pack is $18. But the regular cookies are huge definitely can share with people. read more

Crumbl - Elk Grove - Strawberry Dubai chocolate brownie, valentines celebration cake cookie, and valentines m&m cookie 3 mini pack - Bakeries Near Me - Elk Grove, California

After the Dubai brownie I tasted on Monday I decided to get another if possible and order one for my uncle's partner. I ordered on the app and the only location close to me that hadn't sold out of the viral brownie was at Elk Grove. The app ordering was seamless and service when I checked in and arrived was very efficient and quick despite the large crowd. I loved the layout and cleanliness of the store and the staff were very friendly. I like this location, the first time I've tried it. As others say, the parking can be a bit tight but spots seem to open up fairly quickly in the larger lot. I ended up ordering a four pack of full sized desserts for my relative including the Dubai brownie for a birthday gift which I dropped off that night. He was so excited to try the selection and texted me later that his first pick, the Dubai brownie was "so, so good." I'll share my brownie though, as my sister tried to get one in Concord, twenty minutes away from alameda with no success. Totally sold out in the Bay. We all agree this is the best desert to come out of the Crumbl kitchens, ever! read more

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Good customer service, all flavors available, yay the original pink frosted cookie is back weekly!! Prices are higher than some other places but it's acceptable for what you get. Minimal waiting for order. All good. read more

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The Dubai Cookie is on fire! So freakin' amazing!! You won't regret it! It's crunchy on the inside. read more

Crumbl - Elk Grove - Dubai chocolate cookie is to die for! So good a crunchy on the inside. - Bakeries Near Me - Elk Grove, California

As per usual came here at 9pm and the store had 1 client waiting: I waited at the register for 5 minutes patiently and NO ONE made eye contact. One guy back turned scooping cookies never said a word. Another girl walking back and forth same thing. One employee wiped the table down for the whole time and again not a word to me but was asking his coworker (#4) in the way back how to say certain words in Spanish. When I finally had enough I told the girl are you ever gonna acknowledge me?? She said oh sorry and proceeded to hand me a cookie that was not mine.???? I said no matter how busy you are you can say HI and say I will be right with you. But again there were no more customers but me in the store. Thats 2 for 2 bad service at this location if you come after 8pm. Will not be back unfortunately. Terrible service yet again!!!! As a business owner I would be mortified. :( read more

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Crumble cookies I was told the Dubai chocolate cookie was awesome so I went to try them got a 4 pack to try others too. Dubai for the win if I knew it was that good I would have got 4 of just those. Dubai ones are best sweet I've had in a long time. Worth all the calories to eat that one. Others don't stand a change next to that one. Great staff very friendly all hard working and very clean inside. Fast service and easy ordering system wish we could have tried cookies if I tried a bite I would have known to just get 4 of the same ones. read more

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Excellent service and friendly staff! Can't go wrong with Crumbl! I got their Valentine's Day gift box for my other half and it was a perfect addition to our Valentine's Day celebration read more

Crumbl - Elk Grove - Bakeries Near Me - Elk Grove, California

Ordered for my birthday and for the first time. The staff already had the cookies ready and packaged, so it came out fast. The cookies itself were very soft inside as texture, flavors were diverse. The environment was clean, but seating options are not available. It's best for pickup orders. read more

Crumbl - Elk Grove - 6-Pack - Bakeries Near Me - Elk Grove, California

I love crumbl so much they make good cookies and they taste really good, and i love the dubai brownie very much. they are even better than my moms cookies haha read more

I placed a curbside order for a birthday and included a special note ("Happy Birthday Riza"), expecting it to be added to the box. Unfortunately, when I received the order, there was no note, the box wasn't sealed, and the presentation felt incomplete -- especially for something meant as a gift. I called the store but didn't receive helpful customer service . I was told that because it was a curbside pickup, I couldn't receive the note or other standard packaging features. That was really disappointing and confusing -- those little details matter, especially for special occasions. Crumbl usually does a great job with quality and presentation, but this experience definitely fell short. I hope the process can be improved for curbside orders in the future, so customers still feel the same care and attention no matter how they choose to order. read more

Crumbl - Elk Grove - Order today for a birthday - Bakeries Near Me - Elk Grove, California

Rude manager and dirty space. I bought a four pack with the Dubai brownie, half my cookies were raw and falling apart in the center and my brownie had no filling. So I called and spoke to someone about it, he said he wrote my name down and would replace my box. Fast forward to today, the manager was extremely rude, rolling her eyes and claiming that no such thing happened, she looked on her computer for fifteen minutes and then proceeded to interrogate me, I told her about the raw cookies and lack of filling, and she claimed they were all like that. She then tried giving me just the brownie instead of replacing my box on my next visit. Also, the brownies didn't come in the little tray like I've seen on TikTok, which makes me think this location isn't even making them properly. To summarize, I was basically called a liar and insinuated to be a scammer. It really felt like I was being racially profiled by the way the manager was looking at me. Attached is the proof of my 4 pack which she claimed I never purchased, read more

Crumbl - Elk Grove - My Brownie which had almost no filling and also didn't come in a tray, along with the rest of my 4 pack. - Bakeries Near Me - Elk Grove, California

Fast service, clean store, friendly staff and fresh cookies! I ordered for Valentines Day and loved the packaging they did. read more

Crumbl - Elk Grove - Pink box holding a cookie with a red heart sticker in the right hand corner and a brown ribbon tied Bow in the left corner - Bakeries Near Me - Elk Grove, California

Cookies are really huge and sweet. Definitely cannot eat one by yourself in one sitting.. Cookies are soft inside and hard outside. The banana pudding is delicious and had fresh bananas in it. The service could be better they left a ton of frosting on the bottom of the box and it made a mess on my shirt and trunk. read more

Crumbl - Elk Grove - Banana pudding - Bakeries Near Me - Elk Grove, California

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The service was great! We were greeted with a smile and hello The cookies were peanuty and crunchy read more

Great store and selection! Cookies are always good and look like they're supposed to. Enjoy coming here

I ordered the dubai chocolate brownie on the app and for the price I paid, this was not worth it. This week I went 3 different locations looking for this item. The first location I went to the brownie was so good. That's why I kept going to different locations. I got home and I was so disappointed with this dessert. read more

Crumbl - Elk Grove - I paid $7.98 for this, and it's the saddest brownie ever! - Bakeries Near Me - Elk Grove, California

You can never be too prepared - I pre-ordered Crumbl for my son's birthday. Turns out I wasn't the only one with that idea. When I gave them my first and last name, they said my order wasn't in the system. They looked again--still nothing. So I had to step outside in 90-degree heat, pull out my laptop, and dig up my order number. After several minutes, I went back in only to see a woman handing my son the cookies. When I asked what happened, she said, "There are a lot of Williams in the system." First off, my last name isn't Williams. Second, my first and last names aren't common by any stretch. And I heard the cashier say my name correctly--twice. Cecily? That's not hard. Let's call it what it was--incompetence. Fifteen minutes wasted. Honestly, we should've gone somewhere else. 10:53 - 8/23/25 read more

I ordered four milk chocolate cookies, and they were really good, though a bit too sweet for me. The service was okay, and the ambiance was great--clean and spacious inside. read more

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Cookie not as advertised. It's supposed be a snickerdoodle cookie but it's missing cinnamon sugar. Brought it up with the manager (young Hispanic lady) and she said that's just how it is. Clearly it's made wrong. read more

Crumbl - Elk Grove - Correct way (rolled in cinnamon sugar as described) - Bakeries Near Me - Elk Grove, California

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The cookies were very moist and delicious and I hope that I can try new flavors. I also loved the service. The workers were so sweet and they gave me the best experience ever. read more

Purchased a 12 mini-pack and selected cookies & cream, and other flavors, just to get home and see that my cookies & cream flavor had no cream. read more

I've gone to this location a few times and haven't had issues so far compared to other locations I've gone to. Orders have been correct, no long wait time, no customer service issues. I normally order on the app through my phone and go into the store and pick up. As with all crumbl locations, it's a small interior with no seating. More of a grab and go place. I've enjoyed more of their cake and pie creations they make. They do charge more for the cakes. I like that their app allows you to mark which cookie/pie/cake you want notifications for when the cookie is in the weekly line up again. There are parking spaces but this is a busy plaza since there's Costco and Starbucks. They close at 10pm, so going later in the evening will help in terms of parking lot traffic. read more

Crumbl - Elk Grove - Butter cake, line up for June 24-29, 2024 - Bakeries Near Me - Elk Grove, California

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Service was crappy. The cashier was nit friendly or inviting. Cookies are we decent but can be overly sweet depending on what you get. The vegan chocolate cookie or whatever it was that I got was not good at all, I do not recommend it. read more

Crumbl - Elk Grove - Bakeries Near Me - Elk Grove, California

Great service always have my order ready on time and the customer service is great please come by and check them out

The problem isn't the cookies, it's the customer service. We are regulars who stop in about once a week now. We stepped it up because we love their cookies including the Banana Split! Yum. However, every time we ask for a plastic spoon. Or fork for their cake and pie -like cookies, they never have any for us. This is annoying. The touch screen where you order is actually dirty first thing in the morning and needs to be wiped down. The young lady working there is consistently unfriendly and ignores questions when asked. These are issues, they need to address. These cookies are a nice little extra, but when you are treated poorly, you may decide to go get a tasty dessert somewhere else. read more

Crumbl - Elk Grove - Banana Split Cookie - Bakeries Near Me - Elk Grove, California

I was looking to bring a treat to my friends birthday and decided on Crumbl. I have never been to a storefront before so the decor inside was very clean and minimal, with color scheme of black, white, and pink. The are different options to choose from and I decided to do a box of 6 cookies and pick the flavors of the day, which include lucky charms and mint chocolate chip. The service was very quick and easy. There was a cashier but they also had an iPad to order. Our cashier was very nice and we receive our order very quick. I'm not a huge cookie fan but the store made getting cookies a lot more fun. It would be nice if they offered to cut it for us since we were planning to share the cookies. read more

Crumbl - Elk Grove - Bakeries Near Me - Elk Grove, California

Love these cookies. The recent thin one was the best. I believe it was a Colloab with Martha Stewart.

Always a great way to end the night with some Amazing cookies. The store is always clean and smells so good. The propel who work in the store are great as well and always greet you when you walk in and leave and are happy and ready to help. read more

Crumble the cookies were very good. Cookie size was different from previous places where I have tried these cookies were palm sized. Your greeted immediately and suggestions are made based on your preference. Only certain cookies are available because they change their taste/flavors. Definitely a place to go if you are looking for a different taste of cookies. read more

Crumbl - Elk Grove - 6 pack of cookies - Bakeries Near Me - Elk Grove, California

By far the most awful customer service out of the 25+ crumbl locations I've gone to. It's consistent as well - that's the worst part. Today at around 1:00 pm I went in 11/6 and the girl at the front was just going on and on with her male coworker. Didn't greet anyone coming into the store and just stood there talking as I was at the front register, you can't make this up. I had to say "Hi? Hello?" To which she just blankly stared at me and I finally just said yeah, I have to make an order please. She was discombobulated all around and didn't even know where to grab the cookie from and then said "oh I'll grab it later? Actually nope, I think I'll just grab it now I guess?" Super weird, might just be my last visit all around after this one. Sorry that I'm just trying to get a cookie/just trying to order? Clearly I disrupted something? read more

The perfect late night sweet treat. I've been to Crumbl Cookies plenty of times the past few years and it never fails to satisfy my sweetness cravings. Most of time I come to crumbl they always have very fast service despite how busy they get. The store is very pink and bright and smells amazing inside. This week I tried the Olivia Rodrigo cookie and it tasted delicious. Crumbl flavors never disappoint. read more

Crumbl - Elk Grove - Bakeries Near Me - Elk Grove, California

Compared to other Crumbl locations I've been to, this Crumbl location had superior customer service. I tried their Strawberry Shortcake cookie at this location. I'd say it was just ok; it wasn't the best tasting cookie I've had from Crumbl, and at nearly $5 for one cookie, I have to really love the product. I've had other flavors from Crumbl that I've enjoyed a lot more, so I won't rate them just on how I thought this one particular flavor tasted. The cookies are very sweet. Some positives are that they are very large cookies, so I typically will split one cookie into at least three separate servings. They do have frequent rotations in their cookie flavors as well, so you can check their weekly flavors online. read more

Crumbl - Elk Grove - Strawberry Shortcake - Bakeries Near Me - Elk Grove, California

Super friendly staff and fast service! My first time trying cumbl cookies and I have to say I love the layout of the store! Everything was displayed nicely and love the smell of cookies right when I walked in! I got a cookie for free as a new resident of Elk Grove and I bought another one because I couldn't just pick one! So far, I only tried the waffle and it was really good! Only downside is that it was a bit too sweet. Hopefully one day, there will be an option to select sweetness level! :) read more

Crumbl - Elk Grove - Waffle & red velvet - Bakeries Near Me - Elk Grove, California

Great service, great food. I used the order pickup option in the app and it was hassle free.