Great cookies always! And they have a new cookie cutter so you can share the regular size cookies.

Entering a Crumbl Cookie store is akin to entering a very busy bakery. When I entered, I was not greeted as the employees were busy fulfilling orders. Not seeing a register, I surveyed the shop and noticed the ordering kiosks on the far wall. On the counter were two sizes of cookies, but I could only order the larger size. I later discovered the smaller size is for catering orders. I ordered two each of the Milk Chocolate Chip, Chocolate Cupcake, and Monster m&m's. Since I had yet no interaction with an employee, I was surprised to be requested a tip. If the franchise wants to pay their employees more, just raise the prices. Of the three varieties ordered, the Chocolate Cupcake was the only one not already prepared. The frosting and sprinkles was applied after the cookies were placed in the box. After a short time, my order was ready for me. Being raised on chocolate chip cookies, I tried the Milk Chocolate Chip first. Unfortunately, I had a difficult time tasting the chocolate in the chocolate chips. When I did taste the chocolate, it had a diluted taste. The Milk Chocolate Chip is great for folks who want to eat a chocolate chip cookie which is not too chocolatey. Also, the cookie was falling apart as soon as I took the first bite. May be that is to be expected as crumble is in the company name. This location must have been running out of m&m's. In addition to colored pieces, I also spotted chocolate chips. I took a closer look to verify they were not the brown-colored shells. The chocolate looked too similar to the ones in the Milk Chocolate Chip cookie. The m&m cookies which I purchased in the past had been full of various colors. When I bit into a section which definitely had a m&m, I did taste the candy. Finally, I tried the Chocolate Cupcake. Similar to its namesake, chocolate frosting and sprinkles is applied on top of the cookie. Not surprisingly, I enjoyed the chocolate frosting. When the cookie crumbled and separated from the frosting, because this was the only one of the three without anything inside it, I had a chance to taste the actual cookie. It had a slight aftertaste which I did not enjoy. This flavor is primarily for those who prefer cookie cakes and not regular cakes on their birthdays. read more

Excellent cookie treats! Highly recommend for any special occasion or sweet cravings!

Amazing! Love the flavors and delivery is fast! Cookies are perfect every time! You need to try the brownies as well! Stay on the lookout for the tres leches cake, doesn't come up often but it is heaven! read more

If you like soft, almost cake-like cookies, Crumbl should hit the spot for you. They are large enough to share but tasty enough to not want to. Can't decide? Buy a 4-pack and get a perfectly-sized box to carry them out in. You may have to wait a few minutes to get your order, but they're worth it! A solid option locally if your sweet tooth needs to be satisfied. read more

Crumbl - Flower Mound - Brownie Sundae, Cowboy Cookie, "Reese's", & Strawberry Shortcake - Bakeries Near Me - Flower Mound, Texas

Was the only customer in the store and no one of the staff looked up or said hello. I entered my order on the screen, paid there with a credit card and was prompted to add a tip for zero customer service. Called my name when the order was ready ( still the only customer in the store) and left the box on the counter. Not even a thank you. Bought the cookies as a gift and I could see there was an elastic bow for the box but would have had to flag someone down. Won't be back. read more

Every cookie we ate was so delicious and so soft! I love these cookies! And they are so nice and patient. Well we're picking cookies.!! Love this spot read more

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I am updating my review, as I have come to realize that the issues I have had in the past have been related to 3rd party delivery drivers. Crumbl Cookie offers a rotating weekly menu of unique and delicious flavors. The store is always clean, and the employees are very efficient and friendly. Crumbl cookies are huge and shareable (if you choose). I just highly recommend picking up your Crumbls due to delivery issues that I have had in the past. read more

Crumbl - Flower Mound - Maple Glaze Chocolate Chip Chocolate Crumb Cake Fruit Pizza - Bakeries Near Me - Flower Mound, Texas

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Yummy cookies and love the vibe! We love supporting businesses that partner with our schools! read more

Crumbl - Flower Mound - Cookies!!!!! - Bakeries Near Me - Flower Mound, Texas

Always a good experience. The staff is always wonderful and friendly. There has only been one time I've ever had an issue here and they completely remade the order with no questions asked. read more

It's amazing and so good. Best cookies ever I would highly recommend the it to basically everyone. read more

Love this location! Walking in, in the morning the smell of fresh cookies baking is divine! During the day the smiling faces are always so welcoming with upbeat music in the background! All around this is the Crumbl you should be visiting 10 outta 10!! read more

Disinterested customer service, limited selection and of course expensive. Could overlook the price if not for the other two.

So delicious and everyone is so kind! The cookies are soft and easily shareable. Love trying new flavors as well

These cookies are always delicious.ordered online was ready in 10 min. Picked up was easy and quick. We got the strawberry, peanut butter , cinnamon square. Just baked and fresh. Check weekly for new flavors. read more

Crumbl - Flower Mound - Cookies - Bakeries Near Me - Flower Mound, Texas

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Excellent service! Cookies were fresh and amazingly delicious. Excellent value for the money. Great choice.

Cookies were nothing like photos. Pumpkin and doughnut cookies were smothered in too wet glaze and chocolate cookie was partially crushed by box lid. Regular customer but for first time was disappointed. read more

Crumbl - Flower Mound - Bakeries Near Me - Flower Mound, Texas

Every other week I come here with my boyfriend after our evening jogging. They always have a new menu. I love trying new flavors, and so far, Raspberry cheesecake is my favorite! Easy contactless ordering with almost no wait! The only thing is, the service here is meh. They don't like to acknowledge much. But then again, I'm only there for cookies and out in 5 minutes. read more

Crumbl - Flower Mound - Bakeries Near Me - Flower Mound, Texas

Customer service was good, ease of placing contactless order. If you like cookie dough and you are expecting cookies to be under-cooked you will enjoy these. The cookies were soft and crumbly. I was expecting the cookies to be baked through .I put them in the oven for 14 minutes and it tasted a little better. It may have been an off day. read more

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Crumbl is my fav! I love all their new flavors each week. The peanut butter chocolate buckeye one is the best.

Cookies are good. Service is terrible. Ordered curbside. Let them know when we got there. Waited and waited. Finally had to go in and get our cookies. No apology or anything. Wish I hadn't tipped on the order. read more

Cookies are just amazing - highly recommend anything peanut butter - definitely favorites among my family

Always fresh and friendly! The semi sweet is my favorite but love trying the new flavors.

We order in store and delivery. In store the customer service is great. The deliveries are on time and fresh

Fresh cookies... how could this not be a 5-star review? Yes, they are pricey, at ~$18 for 6 large cookies! (~$12 for 4 and $4 for 1) But these are meant for an occasion or the occasional treat. And... you get what you pay for. The cookies are large so you will find yourself cutting them in half or in quarters. And you won't care about the price after tasting them! They have some standards which are always on the menu, like chocolate chip and sugar cookie, while the other flavors are rotated to keep you interested and give you an excuse to go back to try a flavor you haven't tried and get you favorite again. Some of their cookies tend to be on the "cakey" side but are delicious nonetheless. So, if you're a traditionalist, order accordingly. Ordering is a breeze even if the lines are long. Use their app or one of the 2 kiosks on the wall to order rather than waiting to get to the front of the line. Service is fast and friendly. read more

Crumbl - Flower Mound - Decadence awaits inside! - Bakeries Near Me - Flower Mound, Texas

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Had the cowboy cookie and I believe that is the best one yet! My girls loved the chocolate caramel.

Friendly service and delicious cookies. Quick delivery as well. So glad we have a Crumbl in town!

You have to pop in for a sweet treat. Crumbl is great for any special occasion or just for a special snack. Love the weekly menu! Excellent service! And the shop is super cute!! read more

love this cookies and everyone is so kind and full of smiles. They are prompt and not to mention clean store. read more

Crumbl - Flower Mound - Bakeries Near Me - Flower Mound, Texas

At first I did not get the concept of Crumbl. But after several friends of mine raved about their cookies, I gave Crumbl a try. Let's just say I've never looked back and eaten there for several years. read more

The service was prompt and good (very odd tho, since you order off of a tablet on the wall, and the only interaction you have are when they bring you your box), and the place itself looked very clean. The cookies weren't my favorite (more like a cookie flavored cake), but my husbands family love them! We got the pumpkin pie, chocolate chip, and chocolate sprinkle flavors. read more

Crumbl - Flower Mound - Store interior - Bakeries Near Me - Flower Mound, Texas

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I'm a pretty frequent customer at this location. It's a fun surprise for my kids on special days, etc. For the most part, the cookies are usually as advertised and they taste good. HOWEVER, today I was welcomed into the store by a young man, but I could barely hear him over the music. It was quite loud and full of the f-word and other words you don't expect to hear at a business frequented by families. It's not a great feeling to walk into a business and one of the first things you hear is "f-in' b . . . ." coming through the speakers. I had also ordered online so that I could pick up the cookies and go. (It was a large order) The website said that they would be ready in 15-20 min, but when I got there about 35 minutes after ordering, none of the boxes were ready. There were no other customers in the store and I saw no other boxes waiting to be picked up on the counter. The prep counter was dirty and it looked like the icing had been sitting out for quite some time. The young man helping me was kind and did manage to put the order together pretty quickly. Overall, I was happy with the product, but I am giving them a 3 star review so hopefully the owner/manager sees this. (I did look for a way to communicate with them directly, but I could not find an email address for the Flower Mound store.) read more

I wish they would cook the cookie longer. I can get the chocolate chip can typically it's cooked thru If not you can rebake in the oven but the ones with the the trendy toppings you just can't. Still I'll go time to time but I won't be rushing to grab. read more

The perfect cookie. Love that the flavors change each week it's like a new surprise each week.

Sooo good! Friendly staff! Plus they always have cookies when others are sold out. The cookies come out pretty ...

Most creative flavors, excellent presentation- phenomenal cookies! Clean and simple storefront. Even offer curbside delivery read more

Amazing! Love the staff and the cookies are great. I love the Mini Mondays! Each week there's a new flavor and I love.

No hours posted for 7/4/22 and I came 30 minutes after the closed to pick up the order. People are still here and no one would acknowledge me. Customer service here is net good, but today is even more frustrating! read more

Crumbl - Flower Mound - They are still here and will not even acknowledge me. - Bakeries Near Me - Flower Mound, Texas

Always friendly and the quality of the cookies has been great whenever I have picked up from here :)

I really love the raspberry cheesecake It was baked just right and flavor was amazing