the food is fast and the service is efficient and its a chill place nice ambiance :) you just have to make sure to check the box before you leave since it really depends on the worker and location, but when i went, everything from the food to the service was impeccable. if you're ordering ahead of time, def do curbside pick up read more

still bad. don't know what i was thinking to give it 3 stars. if there's anything with biscoff on it get it. sometimes their warm cookies and other desserts are good, but those cold cookies with frosting are bad. let the mukbangers have their fun you do not need these mormon cookies. read more

Amazing, tasty , friendly service , bought one a got a free birthday treat as well love itttt

If I could give this store a negative rating I would. The cookies are fine. However, the staff is so nasty and rude I will drive to another town to get crumbl cookies. I have never been treated so poorly and felt like I was interrupting their day. It didn't just happen once, it's every time I've been to the store. Also, the floor was terribly dirty, the counters weren't great and I was the only one in the store. Someone could have been tidying up. Horrible experience. read more

Love the variety, and packaging. Customer Service is great. Will continue you order cookies from here.

Walked into the Fort Collins location, and right away noticed that things were very slow. I ordered a Pink Velvet Cookie and it came out soft and warm however it just tastes bland, no flavor at all. I found a long ass hair on my cookie too. I was not at all impressed. The person I was with, ordered a Dubai Chocolate Brownie, short and simple it was not good at all. The hype around it is crazy to me because it blows. I never will get it again. It is also 8 damn dollars. Wtf ! read more

Crumbl - Fort Collins - Look Closely at the cookie you'll see that long ass hair.... - Bakeries Near Me - Fort Collins, Colorado

The Classic peanut butter cookie is the best you should have it on the menu regularly

Came in the other day just for one chocolate chip cookie. The cookie itself was delicious as usual! The store was clean and not busy at all. While I enjoy the self-ordering kiosks on the wall, I think they are really only great for when they are busy. When there is only a handful of people inside, I would think the employees would want to have that person to person interaction - you know, customer service. But, no. I wasn't welcomed or even acknowledged when I walked in. The young girl who gave me my order was pleasant and seemed to care about the customers, which was nice. I also appreciate that they quality check with the customer before handing them their order. read more

Literally took an hour to get 1 cookie. It's messy and not clean. Not to mention workers are rude.

The first time I tried Crumbl Cookies was in Utah when I was visiting my sister. She told me that she visits them at least once a week if not for the cookies, for the ice cream. I've never actually been in a Crumbl Cookie until now. It's very bright with lots of glossy whites and black accents on the walls. The ordering system was weird with no human interaction. My sister and I were actually confused on what to do as no employee spoke to us about ordering. We figured it out by watching the people in front of us. Basically, you order on a tablet, which I thought was simple and easy to use. People who aren't as tech savvy might need some help though. The only interaction we got was when they called our name when the order was ready and they said to have a nice day. Weird, but the system seems to work. Every cookie option for that week was pink except for the classic chocolate chip because October is breast cancer awareness month. I thought that was a nice touch. You can't go wrong with any of the cookies, but you can find yourself loving some more than others. They aren't too sugary, but I still can't finish the whole cookie in one go. I ordered one of each that was offered, which were six different cookies. For a six pack it's just under $20 before tax. Not outrageous, but not cheap either. The cookies are bigger than normal though so I don't mind paying that much. Overall, Crumbl is where it's at if you like a fast, easy, contactless experience with yummy cookies. read more

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These cookies are always a great gift to get or give. I don't think I'd care for some of the stranger varieties they come up with, but I try them all and haven't had a bad one yet! The stores always smell great. Who doesn't like the smell of fresh baked cookies?! Easy to order online or in store, where friendly fresh smiling faces greet you! read more

Great service def one of my favorite stores. Easy in and out. Friendly and attentive. Always on time with my pick up orders

Aside from the obvious, that Crumbl sells delicious cookies, there are so many things that this location does exceptionally well. I had been wanting to try this place out for a while before I finally did it (nothing they could've done differently , I am just slow to act). When I first walked in I was hit with a wave of delicious cookie smell! Seriously, what could be better? The entire staff greeted me with a smile and a welcome in! There were a few people in the waiting area but no line to order and it was extremely fast and easy! I think my total time spent in the store was 5 minutes or less. Also! This location is very well kept and clean. The staff was extremely busy but were incredibly helpful and kind. I can't say enough good things. I ordered the cake batter (it was a little sweet for me but my boyfriend loved it), buckeye brownie (delicious but very rich), NEW vanilla sugar (it was good but I prefer the pink almond sugar, personal preference but I love almond flavor), and s'mores (an unexpected favorite!!) If you are in the area definitely check them out :) read more

Crumbl - Fort Collins - Bakeries Near Me - Fort Collins, Colorado

Customer service is always amazing and the cookies are just the best! I look forward to a different sweet treat each week! The oatmeal cookie skillet this week was by far my fave! read more

Crumbl is the perfect place for someone who loves variety and has a sweet tooth. To start, Crumbl is unbelievably clean and has a minimalist design. Inside, you can order using a no contact machine or you can order with one of the workers. We used the machine and it was a simple process. Within minutes, our order was ready and perfectly packaged in the cutest pink box. What makes Crumbl stand out is there giant cookies and rotating menu. Each week, Crumbl debuts four new flavors and two standard flavor (sugar and chocolate chip) cookies. The best way to order is to buy a box of their flavors of the week. The cookies are giant so we usually cut the cookies in quarters so everyone in our family can try a few different kinds. Each flavor is unique and rich so we can't eat more than two quarters at a time. All of the cookies have been delicious, but my favorites are the Pumpkin Pie, Nutella and Peanut Butter and Jelly. Crumbl is great for a party, a fun dessert night with family or giving to a friend as a gift. read more

Crumbl - Fort Collins - Pumpkin Pie, oatmeal chocolate chip, Peach cobbler and Salted Caramel Cheesecake - Bakeries Near Me - Fort Collins, Colorado

I'll be blunt. They have clown shoes for management. App wasn't working and came in for b-day cookie and planned on grabbing a few more for the kids. She said no. Showed ID and said app wasn't working/opening. She said no. Bought many times at this location, using what they consider "rewards." It's one f--kin' cookie + 2 more bought. "Umm nooo, you need the app... sooooorrrryyyy." So here's the deal, take your overpriced cookies along with your untrained management, and shove it. read more

Cookies are wonderful, if u plan on getting some get them warm ! I think there a lot better warm! The brookie is good and stuff

Under done and overpriced and they don't care of the customers happy. Told me to go ahead and complain to the owner of the following week read more

Crumbl - Fort Collins - Under cooked cookie - Bakeries Near Me - Fort Collins, Colorado

I'm always excited to try the new flavors every week (except the st patty's menu they can just keep those) but other wise they're usually pretty delish. Recommend trying with friends because they're massive and calorie overload. read more

-Strange ordering system. Only human interaction is at the end when they hand you your order. You have to order through a kiosk on the wall as you walk in; kinda feels cold & impersonal. -As for the cookies, there's only about 5 choices (menu changes) and they're usually strange combos (except for the classic ch-chip). Cookies are HUGE, cakey, and too rich. Hubby and I actually got sick (and we spread out the consumption). Taste isn't anything to write home about. -We've opted to go to Mary's Mt. Cookies from now on. read more

My, my, my where do I even start?! I came into this what I thought was a lovely establishment ( I thought wrong) after shopping at the local Walmart. When I walk into this store ALL I WANT is a SMILE on a face! But NO!!! I'm a VERY proud American who is a Christian woman and I expect respect! As I walked to the counter to make my choice, I was very rushed! I also got the RUDEST looks when I was wearing my Hijab. Want to feel judged? Here's the place to go!!!!!! haven't been this bullied since middle school! I wasn't popular. I didn't get invited to parties. So crumbl is my void. Don't even get me started. On the managers!!!!!!!! They told me to take of my HIJAB!!!!!!!!!!!!!!!!!!!! ARE YOU KIDDING ME????????? I wear that HIJAB because I got so bullied for my hair!!! It's so thin and grey I can't help it. The only cookie I like is the corn bread one. So I guess it's their loss instead of mine. DONT come to this location if you want to be talked about for your looks/ beliefs. Xoxo signing off.. see ya NEVER crumbl you just lost a very valuable customer! Isaiah 26:3 -sue A 65 year old white female looking for respect and honesty xoxo read more

This new cookie place is really neat! Inside it's decorated simply and is VERY clean. Their prices are perfect for how big the cookies are! We had the Biscoff lava cookie and it was delicious! The cookies are warm, soft, and crispy all at the same time! I will definitely be coming back. Way to go Crumbl Cookies!! read more

Cookies were amazing. I was in town visiting a friend and they told me about these cookies. I like that they switch them out every week with new flavors. I like all the ones we got,but the frosting on the coconut lime one was enough to put me over the edge of deliciousness. I dont have any by me, yet. That may be a good thing. read more

Crumbl - Fort Collins - Top to right- cinnamon roll, confetti, buckeye Bottom to right- coconut lime, 2 chocolate chips. I loved all of them. - Bakeries Near Me - Fort Collins, Colorado

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From the interior of the building, the friendly employees, and amazing cookies this is a place you'll definitely want to go to for a sweet tooth fix! It blew my expectations out of the water and insomnia doesn't even hold a candle to how yummy the cookies are!! They are fresh and taste like cookies your grandma would make during the holidays. Will definitely be back!! read more

Great cookies! Great to split with friends. Love the different flavors each week. Delivery has also been good.

Good cookies but not worth the price you are going to pay. It is about $5 for one cookie that is maybe lukewarm but almost never hot and fresh like they claim. They have over 100 cookie flavors but they never carry more than 6 at a time which means you could get stuck with one you really don't enjoy. When I started going here it was a fun, welcoming experience but that has slowly changed to the point now where there is no human interaction. You place your order on tablets that are not easy to use and if you try to ask questions the workers are too busy and far away to be able to communicate with. Even the employees do not like this system and openly complained about it. This is a very sad step to take in the middle of a pandemic when people can use the extra human interaction. There are better bakeries in town that will have employees who will actually interact with you, go there instead! read more

Service is terrible. Expect to wait. Everyone that works there looks miserable and they act accordingly so don't expect anything positive when it comes to customer service. The cookie I got tonight wasn't even fully baked they gave it to me still in its baking sheet because it didn't stay together. It was inedible and honestly whoever owns this location should be ashamed. Terrible experience all around. read more

Cookies are okay. Big in size but nothing spectacular. The confetti cake is really good but also very sweet. The brownie cookie is probably my second favorite. Quick and friendly service but not the best cookie I've ever had. read more

Crumbl - Fort Collins - From top: confetti, oatmeal, brownie, chocolate chip - Bakeries Near Me - Fort Collins, Colorado

The entire Crumbl experience was delightful the moment you open the doors. Instagram worthy. The smell is wonderful. The flavor choices make you want every cookie available. You can choose individual or 4,6 & 12 size boxes. Very affordable for the weight of the cookie. Beware of the caloric count. Had my daughter not told me they were around 750 to over 1000 calories per cookie - I would have ate one or two! I wanted to taste them all! Perfect gift! read more

Crumbl - Fort Collins - Bakeries Near Me - Fort Collins, Colorado

Drove 40 minutes just for cookies... YES! They're THAT good! They are so soft, chewy, a good size, not too dense, and have the perfect amount of sweetness. Ughhhh my mouth is watering just thinking about them. So far, my favorite is chocolate chip, can't go wrong with a classic cookie. I wish I can come back every week for every flavor. read more

Crumbl - Fort Collins - Chocolate chip, rocky road, Kentucky butter, confetti - Bakeries Near Me - Fort Collins, Colorado

I don't get this place. First time visiting- Go in for a "cookie" - the options on the screen where you place your order didn't really look like typical cookies. Didn't want chocolate so went for cinnamon square- paid $4.99 and then the computer I ordered from asked me for a tip! I broke down and tipped since there were young kids working there and I've got one myself. Got the "cookie" which looked more like a king size Easy Bake oven cake. It was warm and so I looked for a fork and was told by the kid I just tipped for handing me a box- "we don't have forks"... why do they give this to me warm then? Word to the wise- bring your own fork! Cookie tasted fine, but it was not a cookie, it was a cake. And the lighting - they definitely don't want anyone hanging around inside for any more time than necessary- pretty jarring. Overall, just a really weird experience. read more

Great cookies very consistent quality. Delivery time could be better but not sure if that is their fault

Soooo good! One of my top 3 Cookie spots. They've got a new selection of sugar cookies each week, and they've always got a great chocolate chip on hand. Chilled sugar cookies like the lime or raspberry lemonade are flavorful and sweet! Try a cotton candy sugar cookie or a smore or caramel popcorn ... you really can't lose here! read more

Easy, fast, delicious especially the chocolate peanut butter cookies. A bit pricey though.

Not always the best flavors I get excited about, but some of the best cookies I chose my cheat day for!

This place is quite the modern cookie shop. Its very professionally done. The cookies are the perfect mix of crisp and gooey. The flavors are amazing. I personally like all the ones with Chocolate on them. Try the Nutella one, the Oreo one and the Double Chocolate one. They're brilliant. A little bit on the expensive side but if you buy, say, half a dozen - its a great deal! I've not tried the ice cream yet, will be back for more. Social distancing enforced, masks required. No more than a few customers allowed inside at a time. read more

Love the different flavors of cookies every week. Favorite cookie/cake tres leches & raspberry cookie

So delicious! I just had the churro one last week and it was the best cookie I have ever eaten in my life!

A new cookie spot here in Fort Collins! They have really cute packaging - great for bringing as a little gift to someone! The cookies all look fantastic. I tried the Biscotti Lava cookie and it was amazing! They said they will change out half the flavors every week and keep some of the flavors consistent from week to week. read more

Crumbl - Fort Collins - Bakeries Near Me - Fort Collins, Colorado

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The music is so loud I can't hear them when they call my name to get my order. This isn't dutch bros, please tame the assaulting volume