I always have a good experience when I come here once in a while when I want to try something different and new on their menu. I recently went for Valentine's Day & got Dubai chocolate strawberry brownie which was my favorite salted Carmel cheesecake cookie & valentines M&m cookie . I ordered online and it was done at the time they said it will be ready . read more

Crumbl - Merced - Dubai Chocolate strawberry brownie . Salted Carmel cheesecake cookie & Valentine M&m cookie . - Bakeries Near Me - Merced, California

I've been here twice now-- so, yes, on two separate occasions, I've spent $8 on cookies for myself. The first time I stopped by was the week of Valentine's Day. I ordered the 3 mini cookies with Valentine's M&M, Molten Lava Cake, and Chocolate Covered Strawberry. The next time I ordered Pineapple Whip, Strawberry Crumb Cake, and Chocolate Sea Salt Toffee. All of these cookies were so amazing. Overpriced, but addictive. So fresh. So delicious. So perfect. It's hard to choose a favorite, but if I had to, out of these six flavors, my favorite was the Pineapple Whip. Customer service was alright. I usually just order on the kiosk. It never takes more than a few minutes to get the cookies. Would Def stop by this location again. read more

Crumbl - Merced - Bakeries Near Me - Merced, California

Providing an update here- I do frequent this place and loves the cookies, but I just learned today that they were doing a charge for it individually wrap cookies not sure about requesting for an extra box. They also do not put up a sign about this, so be careful because they will just charge you after you request for specific packaging. read more

Ordered a raspberry lemonade cookie and the snickers peanut butter cookie. The peanut butter cookie was correct but was given the pink sugar cookie instead of the raspberry lemonade cookie I ordered. read more

Crumbl - Merced - My order - Bakeries Near Me - Merced, California

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I contacted them through email and tried calling about a refund. There was small fibers of hair throughout my cookies. And i showed proof, but they never got back to me at all. read more

This is a good addition to have here in Merced. They were running a promotion so I went to try their chocolate chip cookie. It was perfectly warmed and the staff gave it to me as soon as I paid. The store is fairly small, but perfect for to go orders read more

Crumbl - Merced - Chocolate Chip Cookie - Bakeries Near Me - Merced, California

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Their best cookies are the chocolate chip ones! They have a deal $9.99 for four it's heaven! read more

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Great service and made my birthday that much more special. Thank you for a welcoming store front and delicious cookie.

Smells like heaven as soon as you walk in! Located in the poppin' Yosemite Crossings plaza right next to Jamba, this place has you covered for all your sweettooth cravings! When walking in, you can either self-order on the left using the two kiosks, or order from the cashier. It costs about $5 for a single cookie (worth it!) and have discount options if you order in bulk. The 4pk for $16.95 is the best bang for your buck, IMO (even more worth it!). They also have milk, water, and cream (ice cream) available for purchase. I'd highly recommend adding the ice cream to your order!!! Although the waiting space is very tight, it's still a really cute experience. I loved being able to see the workers bake the cookies and prepare our orders. They all yell "Welcome to Crumbl" when someone walks in. The front staff are all very helpful. And again, the smell is so sweet and inviting. I didn't wait long to get my four cookies. I got the Nilla Bean Cupcake, Classic Pink Sugar, Milk Chocolate Chip, and Cinnamon Frybread. The warmed cookies are SO delicious and just melt in your mouth in gooey heavenliness! My personal two faves were the Nilla Bean Cupcake (I love vanilla!) and the Milk Chocolate Chip (a classic!), however, the other two were also delicious. Definitely a MUST if you're a sweet tooth and/or are looking for some yummy desserts! Also open relatively late for you night owls! read more

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Crumbl... So confession. I've still not walked in your store yet. Why am I reviewing then? Well I've had ample opportunity to eat your cookies. My thoughts? Probably very similar to most. Cookies are ridiculously good. So gooey. So yummy for my tummy. But so expensive. I just can't get myself to pay for they cookie. Buy it as a gift for someone maybe but for myself? Even if I was a millionaire I would feel too guilty to buy such an indulgence for myself. So I may not be your target market but I hope you continue to do well since there will always be people wanting to pay a pretty penny for a giant cookie :) Just thankful to have more variety and some higher end dessert options around. Helps with the growing rep of Merced. read more

The Place is great and clean the workers were awesome and very kind but the cookies were too sweet

Best yummy cookies , I usually try them every week based on the flavors I try to keep them fresh when I bring them home

Depends on the visit. Whether you use curbside or carry out plays a factor. In store they're not very eager to talk to you. You get an unenthusiastic "welcome to crumbl" if you're lucky. If you order curbside in sure they're excited to not have to deal with you just hands you the box and they turn and walk away. read more

Past few times I've had Crumbl either for pick up or delivery Ive had no issues. I got what I expected. Thank you

I have never had crumbl cookies in my entire life. We were in the area so I asked my boyfriend's daughter if she wanted to grab some to try. We came in and wasn't sure if ordering in their kiosks was the only option we had. As soon as we were done, one of the staff was going to take our order so now we know. We got the 4 pack box. We ordered 2 chocolate chips, 1 cookies and cream, and 1 red velvet. I tried the cookies and cream and it was good. I can only eat 1/4 at a time since it was too much to eat everything. My boyfriend's daughter had one of the chocolate chip and she said it was good. It was too much as well. Their cookies are big. It is also a little expensive in my opinion. I still prefer subway cookies. Lol. Not sure if we will be back again for more read more

Crumbl - Merced - Fancy box - Bakeries Near Me - Merced, California

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Service is great always fast. Cookies are always good my new favorite has to be the Cookies & Cream Cheesecake. The store is always nice and clean, and it's super cute to take pictures of your cookies read more

Crumbl - Merced - Strawberry Cake Cookie, Cinnamon Crunch Cookie, Double Fudge Sandwich Cookie, Cookies & Cream Cheesecake - Bakeries Near Me - Merced, California

Good cookies this week love the s'mores Food was good Service was amazing and the am Ambiance was happy

A little disappointing but this is the 3rd time I have gone and gotten a flat cookie and it's not good. Our Crumble cookie is fairly new but it doesn't seem kept up. Employees are not very friendly either. I think I'll take the drive to turlock like i use to. read more

Crumbl - Merced - Peanut butter, chocolate chip, - Bakeries Near Me - Merced, California

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Terrible tasting cookies. I called and was put on hold a long time only to be told nothing we can do just call corporate

Best cookies EVER! Employees are super friendly and amazing. Some cookies are super sweet for my liking but they have some pretty good balance cookies that are not overly sweet. read more

As soon as you walk in you're hit with the amazing sent of freshly baked cookies, the service is always fast and friendly, I'm always greeted with a smile (and I go a lot lol) the place is always clean and tidy. I love crumbl cookies and I love the neq weekly menus read more

Crumbl - Merced - Triple chocolate chip, churro, peanut butter cup, peach pie - Bakeries Near Me - Merced, California

I didn't think the cookies were that great. It's tough because there are only 5 options at a time. I found the center of my cookies to be "doughy". However the process of buying at the iPad type computer and then waiting, plus the staff being friendly, made the overall experience enjoyable. I'll revisit my review after trying again. read more

Crumbl is a great concept with its weekly changing cookie variations. Even if nothing strikes your fancy this week, there is still that kid inside us that can't wait to see what they have for us next week. And the surprise cookie of the week keeps the fun going. Our location in Merced is great. They keep the line moving and the cookies are quite large. My only concern is the less icing put on the cookies at our location. You see the online pictures and think, "well, that is an advertising pic", but then you get one at a different location and see that ours is going a bit on the cheap side. Also, I'm not just being picky, but less frosting makes the cookies dry out faster.. and I personally know I shouldn't be just sitting down and eating the whole box at once. read more

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Cookies are so yummy and delicious you have to share them with a friend to finish just one. Love Love Crumble Cookies!! read more

Delicious and fairly priced as they are big and tasty. Kinda weird they ask for tips at checkout tho (even tho they day not optional), since all they're doing is bagging/handing your cookies to you. Sorry, isn't that what they get paid for? No wait time really. it's super fast too even with a line. read more

Crumbl - Merced - Chocolate chip and sugar cookies. - Bakeries Near Me - Merced, California

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Don't have sugar free for people who had weight loss surgery and diabetic substitutions

There was a hair in my cookie I was disappointed as my girlfriend was so excited to try them but that hair just tore her beautiful dreams and they called me Jupiter instead of Juniper read more

Crumbl - Merced - A hair - Bakeries Near Me - Merced, California

Easy pick up I don't even have to get out if my car . Cookies are good yet it's hugely oooooooooo

My kids and love crumbl. I also love crumbl for catering. The small cookies are perfect for team snacks and for work events. The cookies are always fresh and the customers service is good. read more

Cookies are always delicious. Price point can be a bit of concern. However, good treat every once in a while

Was excited to try as I am a cookie lover!! First cookie was really good. Of course I wanted to try all kinds available so I bought 6 cookies. What I noticed was they were all starting to taste the same with minor flavoring differences. So overall especially with the high price of these very large cookies I was disappointed. Service was great! Ambiance- just a big open kitchen. Will probably try again but only one cookie. read more

Some of the cookies like the iced oatmeal cookie are 5 star but most of them are over rated and cakey but they do have a couple that are great, you just have to watch the weekly menu because it seems like you get a good flavor every three or four weeks. read more

Haven't had a bad cookie yet. Customer service and store cleanliness are always lacking when I go but that's not what I'm there for.

They need to figure out how to clear out the flies from the food. Definitely will not be coming back until that problem is solved.

Great cookies, fresh and big! Nice new place and Great customer service Welcome to Merced!

Their cookies are incredible. You just need to go there and eat them and sometimes you just can't drive by there without stopping, so yeah great business great cookies. read more

Don't be fooled by pictures! They're not really good- not cooked or baked properly, mushy!

I have had their cookies before and were so soft and delicious (Sacramento location), so I was very excited that they opened a store in Merced. I have the app, and had placed my order through the app. I had checked in to pick up my order a few minutes before I showed up so that I could just run in and pickup. The store was clean and the cashier was very friendly when I walked in. When I checked in on the app it said I was first in line, when I walked in the board said I was second. I didn't think anything of it and waited. After waiting 15 minutes and seeing people getting their orders who were lower on the pick up list I asked about my order. I spoke to some girl who seemed not really interested or maybe to busy to find out what was going on. They had to girls working on orders where the wall was blocking them. I watched them dropping boxes and picking them up off the floor and still using them. I got my order and the outside of the box was dirty (guess it was my box they dropped and reused) and my cookies looked thrown in there. It was my son's birthday and I just wanted to get home since we live 45 minutes away. The chocolate chip, brownie sundae, and classic pink were overcooked and hard as rocks! I didn't realize that the back of the box was ripped, so by the time we got home the strawberry cheesecake and brownie sundae had melted and since the chocolate chip was thrown on top of the brownie sundae, all the frosting stuck to the bottom. I understand that they had been open almost a month, so I expected there might be some hiccups but I was disappointed with the overall experience and quality of my purchase. read more

Crumbl - Merced - Bakeries Near Me - Merced, California

Ordered a box of 4 cookies for $16 and all 4 were completely undercooked and mushy. I ended up returning the full box and was refunded. When I called to let them know that my cookies were undercooked the girl I was on the phone with said she could add my name to a list and they would remake it, so I can only imagine that there were multiple people that had the same issue as me. Kind of a bummer because I was really looking forward trying Crumbl but I probably won't be going back there as I am not a fan of getting Salmonella. read more

Extremely Inconsistent , sometimes warm , sometimes stone cold , you have to catch them on a good day