We had a wonderful experience with Carlos and the Cruz Hardwood team, they are real pros! Super knowledgeable, extremely attentive to detail, really care about the craft. Carlos is so kind and communicative. We're happy to have trusted a family home to this team, it looks great! read more

Carlos took on a major wood flooring project for me at my home, and the experience from start to finish was outstanding. I would strongly recommend him for any carpentry work you need done at your home (he also does commercial). Carlos' best quality is his honesty. He shares his vision and gives you an honest opinion, and delivers high quality work. I felt that he took care of my floors as if they were his own. There were many times I dropped over to see him sanding floors, cutting boards, or just helping out his crew picking up debris. Finally, Carlos is super creative in his craft. He helped me find ways to stretch my budget multiple times, and went above and beyond on areas he felt strongly about. Highly recommend, great guy and great quality. read more

Cruz Hardwood has refinished my floors twice in the last 7 years. Each time, they have come out beautifully. In 2017, he added new hardwood to the extension of the house to match the original 1956 floors. They match perfectly. In 2025, he came back because of the Eaton Fire. We extended the floor into the kitchen and he was able to remove all the issues on the floor with sanding. The floors look amazing. I can't wait to move in! read more

Cruz Hardwood Flooring - Kitchen extension - Flooring Near Me

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Carlos and his crew did a great job repairing my hardwood floors. They were able to match the existing floors perfectly. They are a professional crew who are a pleasure to work with. We would highly recommend them. read more

Hate to write this because Carlos was a nice guy.. but I Hired these guys and thought they did an amazing job until much later I put a flashlight to the floor (I had a very dark stain done on my floors and the room does not have much natural sunlight..and could see sander swirl marks all over the entire project area Cruz hardwood installed. ENTIRE room!! Another professional said these were caused by misuse of sanders with too much pressure/wrong grit, etc , basically amateur Mickey Mouse execution.. sucks that it's been a long time now and nothing can be done to fix the issue without completely doing it over.. I just can't believe they could finish the hardwood clearly seeing all the swirl marks and still proceed.. shocking.. bummer! Just be very careful and extremely meticulous and thorough with the final check! Was hesitant to write this and have waited a long time because I really don't like giving bad reviews but I felt I needed to let others know so that they can avoid my experience. read more

Cruz Hardwood Flooring - Flooring Near Me

Thank you Carlos, Cris and Jose!!! You guys did an amazing job. I appreciate your attention to detail, professionalism, and your ability to start and finish the job same day. Thank you!!! I would recommend your services to anyone looking to beautify their home.. read more

So happy with our new floors. The team was timely and had great attention to detail. Clean up was thorough each day. The finished product is beautiful. read more

We have worked with Cruz flooring twice already. Great skill and experience with this vendor has made us a loyal customer.

Carlos and his team did a beautiful job on our hardwood floor installation. They were fast and very professional. The results look amazing. Carlos was able to work around our deadlines and get the job done in time and on budget. Thanks for the great work! read more

AMAZING job refinishing my oak floors! They look close to perfect. Carlos was very knowledgeable and helped me choose both the color and finish. Not to mention Carlos and his crew are so nice, professional and efficient. Highly recommended! read more

Great honest guys. They did our entire one level 2,400 sqft house 6 years ago and I have to say our floors have been standing up. We've got so many compliments. Recently we had a big major plumbing issue and our house is on a concrete slab. Needless to say we had to dig and excavate. Our poor floors were ruined. We hired Carlos and his guys again and they were so professional. Came by to give us a quote and told us our floors will warp if we installed it too early (without the concrete curing). We waited based off his info and the finished job was on point. Couldn't tell we excavated in that area. read more

Cruz Hardwood Flooring - Excavation in my baby's room. - Flooring Near Me

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I purchased a beautiful home for my daughters and I that was built in 1955. The hardwood floors were in good shape and I wanted to protect them for years to come. I contacted Cruz Hardwood Flooring and received a prompt reply. Carlos explained the floors would be protected with two coats of commercial sealant. I am very happy with the way the floors look and feel. Carlos and Chris did an excellent job preserving the floors!!! I highly recommend Cruz Hardwood Flooring! read more

Cruz Hardwood Flooring - Two coats of satin sealant on original hardwood floors - Flooring Near Me

We are extremely pleased with hardwood floor installation by Carlos and his team. We have a really old home, that had uneven flooring and various issues. He came out and gave a clear explanation of our options, gave us a very fair bid, and then completed the work as promised. Carlos takes pride in his craft and the crew that came out worked efficiently, carefully and did a great clean up of the space. I am very thankful that we went with Cruz Flooring. read more

Carlos' crew did a great job installing my hardwood floor, using wood I already had. Jordan and Chris were amazing, so friendly and worked hard to make everything look good. It was a lot of little pieces, but they laid it out perfectly and it feels solid and looks great! I'm very happy. read more

Cruz Hardwood Flooring - Flooring Near Me

We just hired Carlos and his crew for a 2nd job in our home. We have hardwood floors in our dining room & hall that had been completely covered by leveler and tile. There was also some termite damage to some individual pieces of wood in the dining room. Once again, Carlos did an amazing job in our home. He replaced the wood with matching pieces, and sanded and restained. Our dining room and hall look fabulous. He is so easy to work with, great at communicating and letting you know exactly how the process works. I highly recommend working with him for any wood flooring projects you have in your home. read more

Carlos and his team were great. He was very knowledgeable and took pride in his work. Their bid was very competitive for the quality of work. I wanted to get a color that was a little tricky but Carlos nailed it. Carlos made sure to explain all the potential issues that could arise when refinishing your floors. Wood is tricky and sometimes you won't know if you have a problem till the wood is sanded down. Everything worked out and I didn't have any major issues. Carlos and his team were extremely skilled. My house had different type of flooring in many of my rooms but Carlos was able to make all of the rooms match seamlessly. I would definitely use them again. read more

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I could not be happier with my decision to use this company for my floor repair. He was able to match the existing floor and you cannot see a difference, except that now it is better. Recommend them highly. read more

Cruz Hardwood Flooring - Hardwood floors - Flooring Near Me

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The before and after work of the Mr. Cruz. He took these dark, hard to deal with Brazilian cherry hardwood floors and brought my vision to life. He triple bleached them then added a Nordic seal. The transformation of the wood was exactly what I envisioned and we still were able to keep the beauty of the hardwood and reveal all its natural grains. read more

Cruz Hardwood Flooring - after - Flooring Near Me

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I had removed an extension (2' x 4') from a desk to open up a Den area. Once removed I discovered when the oak flooring was installed it didi not extend beneath the cabinet. So left with a bare area on our concrete slab i contacted Carlos, he came out within a day and reviewed what needed to be done and what problems he might encounter in matching up the stain in a new portion of a 12 year old installation. He then provided his estimate with a complete description of all work to be accomplished. Carlos expertly wove in the new flooring and suggested sanding and staining a much smaller area than planned. His suggestion worked out brilliantly and the repair looks as if it had been originally installed and his estimate was reduced. His attention to getting the right stain was outstanding and we could not be more pleased. read more

Contacted Cruz Hardwood Flooring because my 80 plus year old floors hadn't been refinished in over 20 years. Lorne was prompt and professional when he arrived for the estimate and within a few hours I had quotes for three different types of service from Cruz Hardwood Flooring. Because of their age, my floors could not be sanded again. After consulting with Lorne and Carlos we settled on a light sanding to remove any residual polyurethane and a re-coat. On the day of work, Carlos arrived on time, reviewed the quote with me and walked the floors with me again to point out areas of the floor to be blended and how he and his team would go about the work. Within 5 hours, my floors (and stair treads) were transformed. I feel Cruz Hardwood Flooring provides professional, quality service with integrity. I plan to use them again when I replace my floors. read more

Cruz Hardwood Flooring - Stair treads looking awesome! - Flooring Near Me

I highly recommend Cruz Hardwood Flooring! Carlos was wonderful and easy to work with from start to finish. He really knows his craft! He saved my hardwood floors and they look beautiful! He is professional, friendly, helpful, knowledgeable and skilled. He truly cares about and is invested in the quality of the work! He and his team were flexible--fitting me into his schedule and then while on the job, working around and coordinating with other contractors at my house who were doing other jobs simultaneously. Thank you, Carlos!! read more

Cruz Hardwood Flooring saved my floors and my home! A different company had sanded and refinished my walnut floors a year prior and totally ruined my floors. They were scratched and dented all over. In worse shape in the one year since they had done the work than the prior 10 years I had the floors originally installed. Other companies who saw them said I needed brand new flooring. Then Carlos came in. He said he could sand and refinish my floors in such a way that it would not only fix the poor job previously done but it would last at least another 10 years! And he was right! My floors look AMAZING! Like they are brand new. And I do not have any issues with scratches or denting. Carlos and his team were communicative, professional, efficient, treated my home with the respect as if it were their own and just a joy to work with. I cannot recommend them more highly! I've referred them to anyone looking to have their floors done and I am forever grateful for the work they did! read more

Cruz Hardwood Flooring - Flooring - Flooring Near Me

These guys did a bang up job of my new floor. End product is a non-level floor with bowing and warping in many places. Installed base trim that wasn't aligned, refused to caulk the gaps they left. During the job demolition they broke my garage door, and left trash in my front yard, and killed a few of my plants because they were using my lawn as a lay-down area for material. Was told after the job was complete that I could cover the uneven areas of the floor with rugs, or sand down the entire floor for a level surface in the future. HUH? I suppose I'm the idiot for agreeing too pay in full. Not happy with the result, tho. Honestly, I was hoping to to provide Carlos with a great recommendation, because he is a nice guy and appeared very knowledgeable. Unfortunately, tho, the quality of the work indicates something else. Maybe they just phoned it in on this job? Either way, fell short of expectations and can't saY I will use again. read more

Cruz Hardwood Flooring just completed a small kitchen hardwood overlay job in our kitchen and it's been a great experience from quote to completion. Carlos and Chris were extremely punctual, worked quickly and efficiently in a tight space with awkward appliance moves. The end result was a very well fitted and finished floor at a very reasonable price considering current white oak costs and the quality and efficiency of the job. Would definitely recommend this company for residential hardwood flooring installation. read more

My son, who had his parquet kitchen floor and entry refinished by Carlos, referred him to me. At my place, Carlos removed the old carpeting (that was at least 35 years old) and replaced 60+ damaged boards in 3 bedrooms. It would have been many more boards had it been left up to me, but he advised that I check these boards as work stages were completed. Turned out they didn't need replacement, thus saving me a chunk of money. He is very knowledgeable, fast (but thorough), and takes pride in his work. Truly a skilled, no-nonsense craftsman. I have a modest home, but Carlos has done a fair amount of work in San Marino, Pasadena, and La Canada. The floors now look great. And, of course, he matched the existing hallway floor. My wife and I are very satisfied with the results. I can smilingly call Carlos a "doctor of hardwood floors". If you want high quality work done, Carlos is your guy. Plus, it was a pleasure doing business with him. read more

I am very happy with the results of refinishing of my hard wood floors by Mr. Cruz. He was prompt, reliable, very fairly priced, and the job was completed thoroughly and in a short amount of time. I had major stains from years before due to use and pet stains- all of which Mr. Cruz removed and restored my floors close to their original luster! I'd definitely recommend his work! read more

Cruz Hardwood Flooring - After - Flooring Near Me

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Carlos's communication is spot on. They were reasonably priced, on time, and with no surprises. But MOST importantly, his skills and craftsmanship are exceptional! We were repairing an existing 70 year old floor that had been reconfigured due to some remodeling. Not only did his woodwork repair blend perfectly, he had to custom mix the stains to match my existing floors. You can't tell where the repair was made. I will absolutely hire Carlos and his team again when we remodel the other rooms. Thanks Carlos. read more

This is the second project that Cruz Hardwood Flooring has helped us with. We are so grateful they they were available to help refinish and stain our hardwood floors to blend the existing wood with a new addition. Carlos and his crew are professional, timely, incredibly knowledgeable and skilled. As I homeowner I have used 3 different companies to refinish/install hardwood flooring in my properties, Carlos is by far the best. Cruz Hardwood Flooring completed the job in 3 day as promised and we are beyond pleased with the results. read more

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A few years ago My wife and I moved into our nearly 100 year old tudor house in Pasadena. One immediate issue was the damaged kitchen tile floor. After crews removed over one inch of cracked Tile, motar, old tile, more motar and wonderboard what was left was the original wood floor. As excited as we were to find the original wood it was in dire need of restoration. We contact Carlos Cruz of Cruz Harwood Flooring and he gently walked us through the whole process. We debated about staining the wood a dark color to match the rest of the house (laminate) floor but in the end we settled on clear finish for a Patina appearance. Carlos was in complete agreement with our decision. He did suggest adding just a touch of orange and wow we couldn't be happier with the results. Carlos and his helper Chris couldn't have nicer or more accommodating to our concerns and ideas. My only regret is that we don't have more wood for them to restore. We would give Cruz Hardwood Flooring ten stars if it were possible. read more

Cruz Hardwood Flooring - Our beautiful hardwood kitchen floor - restored by Cruz Hardwood flooring - Flooring Near Me

Carlos & his team are wonderful people to work with. They are informed, patient & helpful when facing decisions. He helped me navigate my options & then just... *Bo0m* made the floors in my duplex look amaZing! Imo, lovelier then I even imagined. We were more then satisfied with the results & will use them for the back unit sometime. Thanks guys. I hope you have a wonderful Christmas & Happy New Year :) read more

We are more than satisfied with the beautiful job Carlos and his team did with our hardwood floors. Our house has the original oak flooring that we did not want to replace. Carlos is knowledgeable about floors and all that can be done as well as limitations with old floors. Our floors look wonderful and make the rooms so much better now. I want to add that he shows up when he says he will and responds to texts or calls promptly. I HIGHLY recommend! Joan S. Pasadena read more

Quality craftsman. Smart. Responsive and responsible. You have no idea how nice it feels to get what you ask for (including helpful assistance in trying to decide on what it is you want) and get it as promised, when promised. Really good company to do your wood floors. Carlos Cruz is a gem. read more

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Carlos was quick to respond to my inquiry for full floor refinishing. He was honest in stating he couldn't start immediately (we were on a short timeline) but he started within a week. They wrapped everything up in 3 days or so and the results were great. Our floors were extremely worn and they brought life back to them. Thank you Carlos! You'll definitely get referrals sent your way! read more

Cruz Hardwood Flooring - Floors refinished! - Flooring Near Me

My wife and I recently bought a house with hardwood floors that are 100 years old and that had been covered with carpet and tile for over 30 years. We met with Juan Carlos to look at our floors and give us a bid to restore the floors. Through the whole process Juan explained each phase of the restoration and was honest about the difficulty of restoring floors this old would be. The floors turned out beautifully. I highly recommend Juan and his team! read more

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Excellent job. Looks great. Friendly and professional. Good attention to detail. Very happy. Have recommended to several friends. Real red oak floor in kitchen and laundry room blended into exist floor in dining room and hallway for a vintage home built in the 1880s. read more

Wonderful experience with a totally professional family business. Carlos Cruz was so nice, on time, and knows his stuff about Pasadena homes. He recommended a wood to replace my old yucky carpet in my hallway, I got solid hardwood with professional installation for half the quote of a job through Amazon home services. They arrived on time in the morning and finished by 5 that evening. I would highly recommend them for your hardwood floor needs! read more

Cruz Hardwood Flooring - After removing bad carpet before hardwood installation - Flooring Near Me

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My wife and I moved in to a home with the original, ~100 year old hard wood floors still in place -- they were in pretty good shape, but definitely needed some work. We called around to 4 different flooring shops for quotes and guidance. Carlos and his team at Cruz Hardwood Flooring were prompt, courteous, helpful, and gave us great, unbiased guidance on the needs for our floors. While the other flooring vendors recommended pricier, possibly risky solutions (in that they could end up damaging older hardwood), Carlos recommended a more conservative approach that was also less expensive -- he ensured that the results would be excellent, and would also help preserve the life of our floors. After several days of work, Carlos and his team left us with incredible work -- excellent and detailed -- the results are fantastic. It's clear his more conservative advice was the best path for us to take. Carlos really puts the customers' interests front and center. Would highly recommend Cruz Hardwood Flooring if you're looking for work done on your floors. read more

Carlos is super knowledgable, helpful, trustworthy. Knows hardwood floors! Called him for a repair of my floors and he came over promptly to investigate and fix. Thanks Carlos! read more

I've worked with Carlos and his team in the past, but leaving another top rating because of the project he just completed helping to restore and add new hardwood floors to my house. Over the years, I've gotten a general sense from from various specialists that they tend to either be 1) just starting out, and work very hard on the project to build experience and a client base, but don't necessarily have the experience to troubleshoot every problem that comes up or 2) are seasoned pros, who can help creatively troubleshoot any problem, but sometimes get bored with the rote details. Carlos is the best combination of both - a true pro who knows flooring inside and out, but also personally works hard to ensure the job is done right, and according to what the client wants. For example, he and his team helped me find solutions to a non-level floor, a section of dry rot in the foundation, a loose door threshold, and several awkward room transitions, all in addition to putting in and finishing the floors themselves. True pros, would highly recommend. read more

We own Foothill Gym in Monrovia. Our group exercise room hardwood flooring needed to be resurfaced. A large area which couldn't be out of use for very long. Carlos started on Thursday and we were open for classes on Sunday. Very clean! No dust or smell. Our members and myself are thrilled. If you would like to see their work stop by anytime. Foothill Gym 202 S Myrtle Ave, Monrovia. read more

Cruz Hardwood Flooring - After - Flooring Near Me

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