I have had the best experience with this business. My car had broken down in the middle of the…read moreroad. George and Joe saw that my coworker and I needed help and immediately came to assist. They are FANTASTIC!!! They towed us to a safe spot and proceeded to look at my vehicle. I will definitely refer them and continue to do business with them. They are AMAZING!!

From the owner: Looking for reliable and efficient auto repairs? Look no further than SMG Auto Service! Our…read morepassionate team of skilled mechanics is here to provide you with top-notch service that will get your vehicle back on the road in no time. We're your go-to destination for all your auto repair needs! Whether you need routine maintenance or major repairs, we've got you covered. Our comprehensive range of services caters to all makes and models of cars, trucks, and SUVs. From oil changes to engine diagnostics, brake repairs to tire replacements, our experts have the knowledge and expertise to handle it all. But it doesn't stop there! At SMG Auto Service, we take immense pride in our commitment to honesty, integrity, and exceptional customer service. We believe in building lasting relationships with our valued customers, ensuring that your experience with us is nothing short of amazing. So why wait? Contact us today and let us show you the SMG Auto Service difference! Schedule an appointment and discover firsthand the passion and dedication we bring to every repair. Your satisfaction and getting you safely back on the road are our top priorities. Trust the experts at SMG Auto Service for all your automotive needs!

I have a 2018 ford fusion, that was losing antifreeze. Ben informed me it was several leaking head…read moregaskets. I knew this would be a costly expense, I had some other issues like Hub repair. Ben walked me through the process and gave me a fair price and performed the work in a timely manner. he even brought my car to me what great service. if your thinking twice about using this auto shop, don't wait any longer he will treat you well.

Great customer service and welcoming energy! they are also very fast and reliable! Great people and…read moreclearly lookout for your well being than money! Ben took care of me so i recommend you ask for him!

Offered me a bottle of water on a hot scorching day!! Very nice touch…read more Service is well managed. Good quick team. Don't forget to reset the "check engine" light

Pulled right in and handed a cold water bottle as I waited. Very helpful but they do try to up-sale…read morelike everyplace. Just say no. 9 minute lube and go... not the cheapest but definitely the easiest.

These guys were great, friendly, replaced my alternator in couple hours, will use them againread more

From the owner: We are here to serve the community/city’s & here to provide Fantastic Mobile Services for luxury…read morevehicle’s & faster more efficient comfortable way’s of service’s at the tip of your finger’s message or call and we will get it done… !!$1 a mile is required!!

I can't thank Rafael enough for helping me fix my vehicle. He's honest, upfront, and has very good…read moreprices for the work they do. He took the time to show me the things that were wrong (screws loose on the gasket, oil all over the engine, etc) and also pointed out how the previous auto place i went to was sloppy and unprofessional. The service was outstanding. They will now be my go to auto place to go from now on!!! Thank you J&I!!! I'm so grateful!

J&I worked on my diesel truck. Very knowledgeable and fixed AC . He is straight up and doesn't beat…read morearound the bush. They are honest, hard working and fair prices and fair turn around time. Thanks for squeezing us in . Thanks J&I

Edit 5/13/17 - I requested a chargeback for this oil change and after an investigation it was…read moreapproved. Just wanted to share to ensure to readers that my review was honest and justified. First impressions are not always correct. The shop is clean and the staff is initially friendly, but if a problem arises, beware. On Friday, 4/28/17, I brought my 2005 F250 in for a "10 minute," $112 oil change. I just bought this truck and this was my first oil change. Sorry for the following novel... While waiting, the shop manager came up to me with the filter from my truck and asked me if it was a one-piece filter and cap. I told him I didn't know and called PSP Diesel to ask them, and they said the filter should come out of the cap, but that it was possibly a one-piece filter/cap combo. I relayed this info to the manager who assured me he could get the filter out of the cap. Fast forward ten minutes of him tearing the assembly apart with a screw driver, and I had a broken filter/cap assembly and an immobilized truck. The manager then tried to tell me it would be totally fine to RE-USE the broken cap with old filter remnants still attached, and seat it on top of a new filter. That is obviously not okay if you care about your motor, so I refused. He told me I'd have to get a new cap if I didn't want to use the old one. I had to walk down the road to AutoZone and purchase a new cap for the filter housing for $30. At this point I was very frustrated and questioning their knowledge but remained polite and respectful. The new cap solved the problem, but at this point it'd been over an hour and I was sweating through my nice clothes that I was wearing to the engagement that we were now very late for. At checkout, I requested some sort of discount for the inconvenience and was told that this was not an option. On Monday, I decided to try to contact the owner of the shop. I called and politely requested the owner's info, which I guess infuriated the general manager who answered the phone. The conversation (and two that followed after being hung up on) quickly deteriorated. I was called a liar, yelled at, cursed at, blamed for not bringing the right cap (how was I to know? I don't change oil for a living and this was the first oil change), was literally told that I am not valued as a customer ("we care about customers, just not people like you"), was told that "10 Minute Oil Change" was just a name and they don't actually change oil in ten minutes, and was told that I was inconveniencing them and wasting their time because they were busy and had people to train. Not once did they admit that they made a mistake - the blame was squarely on my shoulders. He said the guy who changed my oil has been there for ten years and knows all about these filters...then why did he have to come ask the customer what kind of filter it was? Why did he rip the filter out of what was (in retrospect) clearly a one-piece assembly? Why didn't he tell me that it was a one-piece assembly that they didn't carry so that I could DRIVE the truck elsewhere to find one? Instead, he immobilized my vehicle, then left me to figure out a solution while he changed the oil in other customers' vehicles. I was clearly not a priority in any way, but getting my money sure was. The manager also blatantly refused to give me the owner's contact info and later claimed he WAS the owner. During this "conversation" I kept my composure aside from questioning how he gets business when he talks to dissatisfied customers so hatefully, and I politely suggested that he and his shop manager take a customer service seminar. I am frankly shocked at the customer service I received. I extremely rarely write bad reviews, but this was just too much to let go. I go out of my way to be kind to people, and I understand mistakes happen. Most people would have blown a gasket at the thought of having to walk to an auto parts store, but I politely obliged, naively thinking that the inconvenience would somehow be rectified. I didn't mind paying for the cap. I would've paid THEM for the cap if they had it, but they casually shrugged their shoulders and left it up to me to fix their mistake. I didn't mind paying for the oil that I did indeed receive. What I wanted a discount for was the poor service - I waited over an hour and had to walk to go find parts. Just all around not cool, and I really got treated horribly when I kindly and respectfully asked for the situation to be fixed. I will absolutely never use Pennzoil again.

Love getting my oil change here, only had a problem once. It was fixed immediately. I got charged…read moreon my bank a different amount than what my receipt said. I called and they told me to bring in my receipt and my bank statement. It was fixed right away. Very friendly staff. Manager is great.

Awesome shop. Started the relationship as a vendor and he treated me with respect and appreciated…read moremy time. signed on with my services and it worked out well. Second time I came in as a customer for a check on my car and was treated well, fast service and great pricing. would greatly recommend thja business.

I love this place, they treat you like family and are true to their word! I just bought a Jeep and…read moreI love it! They take care of me better than a big dealership! They have my loyalty for sure! Jose Saldana Vape City General Manager P.S. I wanna day a special Thank you to Mr.Rick, his mechanics plus the owner Mr.Mack!

Came in for inspection and the form they had me fill out says the inspection is free with oil…read morechange, so I say sure! I have my own oil. Turns out it's not free after all. Of course the form doesn't say that and I pointed that out. Manager says yeh, company policy is no discounts if customer has own oil. It's convenient and they fast but I will do my best to not go back. This was the shop manager who declined to honor the advertised free inspection with added oil change, even after I pointed out that the info sheet doesn't specify this restriction.

My wife and I both needed an oil change, we decided to gamble on this place and let me tell you we…read morehit the jackpot, the service was extremely fast and not only was it fast the people were so nice, they offered us water and were very friendly, I definitely recommend this location and will be coming here for now on. Charles and jemarquis were super kind and helpful, they made the experience the best!

I can not say enough great things about this business! Fair, honest, reasonable, professional and…read morea really nice person. Just the kind of business that we need more of. I had towed my 22 year old jeep to Galveston and when I got here it had a really strange noise. I thought it was on its last leg. Kadilar brought her back to life and I will be forever grateful. Thank you so very much!

scheduled a confirmed appointment and i even took the day off work to be available. mechanic never…read moreshowed up and never communicated or followed up. no call, no text, nothing. wasting someone's time like that is disrespectful, especially when they make arrangements around your schedule and miss work because of it. if you can't make an appointment or even give a heads up, that's unprofessional. would not recommend based on reliability alone. taking time off work and getting nothing in return makes the value nonexistent.

I don't often review auto shops, but for me this was worth a mention. I had to take my car in for…read morean oil change and I needed some brake work, and this spot was convenient. I've been here before with hit or miss service, but it appears they have upped their game, and I was more than pleasantly surprised The staff was friendly when greeting me, opened my door with a smile, and ushered me to the lobby where they had waters, a restroom etc. they almost immediately came in and gave me options in layman's terms and with no pressuring or "scamming" tone. There are windows where you can see your car, the workers, and everything is transparent. In the last k could see employees acting unprofessional, but everyone working this day was efficient, professional, and highly skilled At checkout I presented a coupon, but it was no longer valid. The staff member quickly looked up a discount code on their computer and marked my service down to more than I was going to get with my coupon. I was going to have to comeback for additional work an they quoted me, offered an additional discount, and quoted me an approximate time The services were provided in a skillful and timely manner for an affordable price. Again, I don't usually have a reason to report service at an auto shop, but I feel like the staff here treated me like a valued customer, and I really appreciated it. Some tips: Look online for valid coupons to use on oil changes and/or other services. If you don't want to wait in their lobby you can walk next door to the CVS to browse while you wait. If they need to do additional work and you're hesitant they will often try to offer some sort of discount, and it never hurts to ask if they are aware of any deals or promotions Cheers!!

Pulled into Jiffy Lube and these guys were on point. Super friendly, knew their stuff, and didn't…read moretry to upsell me on a bunch of nonsense. Just straight-up service, quick and smooth. They explained everything clearly and had me out of there fast. Respect to the crew--this is how it should be.