Kevin and Felix did a stellar job in cleaning our property! They exceeded my expectations, seeing…read moredirt where I hadn't, kindly responding to my requests to clean places I couldn't reach (like the tops of fan blades)! They scrubbed sinks and showers, cleaned jalousie windows, vacuumed, mopped, swept, shined - made all my cleaning dreams come true! Honey Beth was most amazing in her professional communications to speak on the phone, text estimate, and email invoice promptly. I can't wait to have them back - can't recommend them enough!

If I could give them 10 stars I totally would! Honey, Kevin, and the rest of the team are true gems…read morein this industry. Finding the right cleaning company for our first STR was daunting! I've had them clean our unit several times and will continue to use them in the future. If you are in search of an honest, reliable, and very responsive company in Oahu look no further. They are one of the best companies I've worked with in a long time. Thanks again Honey and team for all your excellent services!

Found the Clean Sweeps team led by Carol - friendly, and amazingly efficient. The entire…read moreprocess--from initial contact to scheduling and confirming payment--was handled very professionally. The previous cleaners hired by my former tenants left the studio unit with greasy cabinets and countertops, food spills, trash, and accumulated dust, cobwebs, and soil that needed to be addressed to bring the unit to a reasonable move-out condition. So very thankful the Clean Sweep team was able to help me on short notice and take care of these remaining issues.

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

So my floors at my office has tiles that hide dirt well. It was driving me crazy and I mentioned it…read moreto a friend that recommended Monster Clean to me and so I called. They ended up coming to my place of business on Easter Sunday! I share an office space with 3 other individuals and its hard to say when the office will be completely empty for a few hours. Easter ended up being the day!!! Still can't believe they came out early Sunday morning. They scrubbed the floors by hand, mopped it with a long brush and steamed it after. Kaylah made sure I realized the importance of cleaning my AC, which I did not ask them to do but she did it after asking my permission. She also pointed out other areas of concern so before Kaylah left we arranged a monthly maintenance of deep cleaning until we check everything off our list. During the consultation I was asked if there were any specific cleansers I preferred. I opted to go with whatever she felt was best. All her cleaning products were environmentally friendly and nontoxic. I like that they will use environmentally friendly products if your not adamant about brand-name cleaners. Two-Thumbs-Up!! I am posting a photo to show the floor to my office that was cleaned compared to the hallway that did not get cleaned yet.

This was the first time I had my apartment professionally cleaned. Overall, they did a good job and…read morewere reasonably priced. What I liked most was their flexibility in cleaning whatever my top priorities were. Positives: - They were flexible about which cleaning products they would use and ended up using environmentally-friendly products - Thorough cleaning job - Flexible regarding my cleaning priorities - Reasonably priced - Friendly Negatives: - I thought they could have done more in three hours. They brought three caretakers and only really majorly cleaned my bathroom and (tiny) kitchen. The rest of the cleaning they did here and there took very little time at all. Maybe it's because I've never had my apartment cleaned before, but I kind of expected to have my whole 1-br, 1-bath, 600 sq. ft. apartment cleaned by three people in three hours. One of the caretakers spent almost the whole three hours in our bathroom, which really wasn't that dirty to begin with. To me their speed really wouldn't be an issue, but they're priced by the time they spend cleaning rather than the job itself. - They showed up half an hour late (but they did make up the time cleaning) - They were dressed really unprofessionally so I was unsure if they were actually the cleaning service I hired Overall I was satisfied with their service and have recommended them to friends. I would re-hire them in the future for a thorough "monster clean", but probably not for smaller jobs, and I'd expect to pay at least $300.

Cleaning service was excellent! The owner was responsive and able to fulfill my request on short…read morenotice (less than 24 hours). Price was (in my opinion) extremely steep for a 600 square foot apartment. $375 flat rate + additional $50 to clean the jealousie windows. If I wasn't on a time crunch, I probably wouldn't have spent the money. Overall, the cleaners were very friendly and professional. It took approximately 2.5 hours for three cleaners to make my apartment SPOTLESS. The Filipino aunties are so cute and have great attention to detail. I wish I could have tipped them for their services (bc they deserve it) but after spending so much on the service itself, couldn't bring myself to justifying the cost. Overall, good service though!!

Very unreliable cleaning service. They cancelled on us multiple times without letting us know. We…read moreboth work full-time, have a newborn, and two other kids. We changed around our schedules to accommodate them and planned in advance but they simply "forgot" about us, because they got "busy." They also charged $160 for a small (less than 1,000 square feet) two-bedroom apartment downtown. This price is ridiculous but the first time they came, the work was quality so we were happy to pay. Then, they started to nickel-and-dime us. And charging $30 for extra appliances they cleaned the first time. The owner said that the $160 was now just for "maid service" and not a "cleaning service." Very hurt and disappointed by this experience.

I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.

Chris was very professional and did a great job with a move out cleaning. Definitely recommend!read more

First of all, do not hire this company. They are not prompt, and may not even show up like they did…read morewith me. I had a time slot, confirmed by the owner, Brad Young for a Sunday morning at 9. I waited and waited.....so about 9:30 I text the owner and after back and forth texts, two workers showed up about 1 p.m. Four hours after the schedule start time. They did an okay work, but nothing spectacular. Forgot to do several places so they returned the next day. What I was concerned about it the array of canned goods that went missing. I recall them asking me if I'd like them to throw it out, I also said to leave it on the side. When I checked my cupboards later on, a lot of food was missing. After further checking so was my gate remote. I do not know if they planned on coming back later to rob my place but at great expense I had the codes redone. They also dumped, I mean dumped a whole lot of stuff that they didn't put away on the counter so it was not usable. Terrible. They came next day and tried to remedy the situation, too late. Arguing with the Boss did no good, so we settled on a refund of $100.00 to me. I would not hire this company at all nor trust them alone in my home. I am now getting texts from the owner threatening to sue me for slander. This guy Brad is a bit too much if you write a bad review on his company. I've had about 7 texts in the last few minutes and two phone calls. If you hire them be prepared to deal with the wrath of his anger in the aftermath. I am not sabotaging the company nor trying to, I am simply stating my opinion of what transpired. Both of the items mentioned in their response was done on the second day so the matter that she references is MOOT. I understand that they are upset but so am I, numerous texts after this review was posted and two phone calls.

No, not at all, Nope!!! Don't hire them. Crappy service even worst customer service…read more On May 23rd After EIGHT hours...eight hours guys....and amount I won't even mention here on Yelp, my home was left still not clean. I emailed the person in charge Brad- with pictures, he called me right away- saying how upset he was as this was the second complaint within two weeks of the people who "cleaned" my home. He offered to have someone come within 2 hours and a partial refund and he would give me a call after he spoke to someone that could come out....2 hours go by...nothing no phone call or anything. So I ended up cleaning myself. I emailed he said he would call me back. NOTHING so, a few days go by, I email again- he says send address for partial refund-I did. Still nothing. Emailed 2 more times asking for receipt of service and refund and get an email back saying I'm threatening them?!?! It is now June 10th How long does it take to mail something in Hawaii FROM Hawaii. It's been 2 weeks! Take care of your customers and send me my refund.

I hired KleenPro for a move-out cleaning for a 3bedroom/1.5bathroom apartment and had some of the…read moreWORST service/experience I've ever had with a cleaning company. This includes late and unsatisfactory cleaning (with multiple dirty spots), lack of response when I reached out (despite their guarantee), and LYING to the bank when I tried to initiate a chargeback. We set the appointment for 1 PM. The cleaner arrived in the early afternoon around 2 PM, but the service did not finish until much later at almost midnight due to a change in cleaners. We understand that there was a family emergency causing a change in cleaners, so we aren't too upset about that. However, we are upset at the communication near the end because the original cleaner had estimated finishing at 9 PM due to the delay. We checked in a little past 9 PM and they said they were not finished yet. We stopped by and the new cleaning staff said they'd be done by 10:30 PM. We came back at 11 PM and they were still cleaning, not finishing until almost midnight. With all the time spent, we are also upset at the condition it was left in. Several spots were missed (easy things like dust marks on the floor!). I have attempted to contact the merchant multiple times, through both email and text, and received no response from them. We attempted to contact them well within the 48-hour period immediately after the cleaning to do a touch-up cleaning (as stated on their website). We had to hire a different cleaning company to finish the job. As a result, we initiated a chargeback, on which KleenPro LIED in the response. They said that we did not reach out, despite us emailing and texting them multiple times to try to resolve the issue amicably. We even tried to request a normal refund from the merchant, but since they did not respond to us, we initiated a chargeback.

I needed move-out cleaning ASAP because my lease is about to be up. Leon responded so quick to my…read morequote request via Yelp. He came over so fast! Same day within a few hours (even during COVID) and brought a team of 3 others to clean my 2bdrm 1bath apartment. I felt he charged fairly for the additional carpet cleaning for the living room and 2 bedrooms. If you're patient, I assure you that you will be so pleased with the results. Stains that had been in the carpet since before I moved in are gone now. They really take their time to clean everything including the jalousie windows that are near impossible for me to do myself. Everyone arrived in masks too. Thank you Leon and team! 10/10 would recommend for move out and additional carpet cleaning!

The "new" owners of SNJ Cleaning Services (Eddie & Davlynn) have actually owned this business for a…read morefew years now, so I'm surprised there haven't been any updated reviews! Maybe everyone's best-kept-secret?? One of my friends is a monthly customer (carried over from the original owners) & said they were really good, so I actually bought one-time cleaning service for a few close friends that year, as extra special Christmas presents. Since then, everyone has had only good things to say...they're very easy to work with; hardworking, efficient & detail-oriented; overall great cleaning service. One friend even marveled that, not only did SNJ clean all around and under her husband's shoe rack, but they also arranged his shoes nicely on the rack (bc they were mostly scattered around the floor before that), lol! So when I needed to clean out a large room in our house on short notice--for my uncle to move in--we called SNJ for a "deep cleaning" service. When compared to about 4 other companies, their price was very reasonable ($350 for deep cleaning everything floor to ceiling, including the attached full-bath & kitchenette, plus $50 for carpet shampooing), and most importantly, Davlynn was able to schedule me for that very same weekend! (Really impressed that they work weekends too!) I'm not sure how they're doing estimates now--with COVID restrictions--but when I worked with them in early March 2020, Davlynn & Eddie also did on-site visits to provide free price quotes. On the day of service, Davlynn & her friend/assistant arrived about 15 minutes late, but they texted me ahead of time, to let me know they were running late. Davlynn did a quick walk around the room with me, as I pointed out some areas of concern, and noted that the carpet had some deeply stained areas that might need heavy duty cleaning. From start to finish, they spent about 4 hours cleaning everything in great detail, and Eddie also joined them to do the carpet cleaning. Everything was spic and span by the time they left, and we were very happy with the result. The only concern was that the carpet was still damp--because Eddie had gone over it a couple extra times, to try to get out those horrible stains--but they advised us to leave the windows open overnight to help everything dry out. Unfortunately, I think we should've used mor than just a ceiling fan to air out the place, because the carpet developed a really bad smell over the next few days. Didn't help that it rained that entire weekend too!! Eddie & Davlynn offered to come back the following weekend, to re-do the carpet, but ultimately we just decided to replace the carpet entirely. While it's unfortunate that the carpet ended up being a problem, they did offer to rectify it, and I don't really hold it against them. For regular cleaning needs, I would definitely call SNJ again.

Eddie and Davlynn are wonderful! I love their attention to detail and great service. I've enjoyed…read moregetting to know them over the last few years. Eddie is always considerate and they really know their stuff. He's has a wide array of knowledge on the right cleaning solutions even on some really horrific glue that kept coming up through the tiles. Highly recommend!