Brian Butler! Great guy, awesome service, great talk, helped get everything set up, gave a…read morespecified step by step process on how our repairs are going, and also gave us information to help our home with future clogs, and overall great experience,

The employees did an excellent job unclogging the basement drain ! Highly recommend them !read more

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

Plumbing and heating great. Vent cleaning--total failure. $1000 for vent cleaning that looks like…read morethis? Yes it was wiped off and filters changed twice after the service

Came out to our home. Had all the details hashed out and said he would get us a quote 48 hours…read morelater. It has now been 8 days and no quote. That should tell you everything you need to know. Also, nobody gets all 5 stars unless you are posting your own reviews for yourself. If he did not want to do what we discussed then he should have let us know. Only been in business 4 years and he is not even a plumber. Actually, he hires outside plumbers to do the work. Dodged a bullet there.

I had skin dryness and hair fall issues due to hard water in the area. They were more than happy to…read moreinstall Rheem water softener for our family. We tested the water hardness levels before/after the install and found significant reductions. This had great improvement in resolution of the hair & skin issues. We also had issues with our drinking water as the tap water tasted bitter and smelt bad. We were also spending $600 per year on bottled water delivered at our home. Bottled water is the worst source of drinking water as it contains microplastics and harmful chemicals like estrogen. They advised us to switch to a 5 stage Reverse Osmosis (RO) water filtration system with a mineralizer. We made an intelligent choice by investing in a RO and saved $600 per year. After the RO installation the water tasted so good and was smell free. I highly recommend watertreatmentsDSM due to their honest, prompt and reliable service and skilled labor as they are result oriented with excellent service.

They came out the next day for a sewer backup (septic system) and dealt with it professionally and…read moreknowledgeably.

After a horrible experience with another plumbing company Travis came out quoted the work that…read moreneeded to be done. He was able to send out someone the next day to get the pipe unclogged so we could stay in our home and was out within a week to begin the repairs. His crew was able to complete the work and were so nice. I would recommend Rhiner's to anyone at any time. Great group of guys and the take care of all the issues.

I love these guys! They did the plumbing for my home when it was built and I've never had a single…read moreproblem with any if their work. I recently hired them to install a gas line for an outdoor grill, they identified the best and most cost effective route for the line, they completed the work promptly and professionally, and their rates were extremely reasonable. The entire staff is friendly and responsive, I have no hesitation recommending them.

The team at Cook Plumbing was GREAT to work with for sure…read more We had a sewer line collapse at the house and Scott and his team fit us into their schedule even though they were super busy on other projects. They did a great job at a very fair price. I would recommend Cook Plumbing to anyone needing any type of plumbing work.

We had an appointment set for 4pm on 11-7-19. The service guy called twice to let me know he was…read morerunning late due to unforeseen problems on his last call. He got here at 6 something and stayed until the repair on the gas fireplace was complete. He even cleaned up wires which shouldn't have been there and left it in perfect running condition. He didn't get out of here until close to 10pm. Unbelievable customer service and work ethic. Great job and would recommend highly. Susan O. in West Des Moines

Had them come out to service my gas fireplace. Young man was polite and explained importance of…read morehaving it serviced. Was very impressed and will definitely use them again for our annual inspection.

I felt fortunate to receive same day service at an affordable price. He explained what was backing…read moreup our basement sewer line and fixed it quickly. 5 STARS!

Had them unclog a bathroom sink and spouse requested them to clean out other drains. A few months…read morelater, the same sink is clogged again and one of the shower drains is clogged (when it wasn't clogged to begin with when they were here). Charged $285 for essentially not performing the work that needed done.

Quick and friendly service, very clean finished product. I had electrical inspections at three…read morehouses, one house needed knob and tube wiring replaced with modern wiring, two houses got the electrical surge protector installed, two houses had new outlets installed, and one house had two added high capacity electrical outlets for AC/Heater/Hair Dryer etc. Recommend service package. Best electrical inspection I've had for any properties in the past 10 years. Still using

Easy to set up and discuss via customer preferred method. One hickup was they were going to charge…read morefor the estimate but when I declined that they waived the fee so the estimate attempt was a success.