I have been a customer for many years and just want to say that they are the best. I have always…read moregot excellent service and advice. Thanks also to the service tech Don who has been able to help us when others can't.

Fireplace Stone and Patio has been a supplier for JC Huffman for over 20 years. They are…read moreknowledgeable, with superior customer service.

send Simon Grant did everything I needed to and it was great just swaping out some screws in my…read morecare took 19 minutes and they didn't Evan make me by anything

We could not have had a better experience. The employees were very helpful, pleasant and knew the…read morepaint products we inquired about and ordered.

Did they close & not let anybody know? Lights are off, no website, no phone, doors locked...?read more

My home warranty company assigned Central Appliance West to service my washer and dryer. I filed a…read moreclaim on 12/4/2024 with the warranty. My scheduled appointment was 12/14/2024. The technician called (did not come to my home) asked me many questions regarding issue with the units and told me he was submitting a work order. The work order enabled him to get an idea the home warranty would pay for repairs. He then told/texted me he would apply the 777.00 for both unit repairs to the purchase price of a new washer/dryer set. 420217/When I texted so I just pay the balance? He responded no that I would need to pay total price upfront and he would refund me the 777.00 when the home warranty paid him. He said he would provide an invoice/contract covering the terms within 24 hours. As of 12/17/2024 nothing. I requested refund of 130.00 service call fee and he refused. I would be wary there is no follow through.

I ultimately chose not to proceed with Warners' Stellian after reviewing a detailed quote for a…read moreBosch washer/dryer set. While the sales staff was responsive, the overall service offering raised several red flags. #1) Overly restrictive contract terms Both appliances were labeled "special order - no cancels / no returns," despite being standard Bosch 500 Series models. That level of restriction is excessive for mainstream appliances and shifts all risk to the customer. #2) Installation risk pushed to the buyer The terms require full payment upfront and place responsibility on the customer for confirming all measurements and site conditions. If installation cannot be completed, return-trip and additional fees apply. This creates unnecessary exposure before installers even see the space. #3) Opaque and inflated add-ons The quote included mandatory installation parts ($99.99) with no clear breakdown, an overpriced stacking kit ($149.99), and a steam kit added ($29.99) to a dryer that does not have a steam option. These line items reduced confidence in the accuracy and necessity of the quote. #4) Pricing certainty concerns The contract allows post-order price adjustments due to tariffs if delivery is delayed, which undermines confidence in the final price after payment. #5) Liability limitations Damage claims must be identified before installers leave, and liability is tightly limited in the fine print. This heavily favors the seller in the event of issues. In the end, although the appliance prices were competitive on paper, the combination of restrictive policies, unclear add-ons, and customer-unfriendly terms made the overall offering less attractive than competitors. I would recommend that prospective buyers read the full contract carefully and compare not just price, but risk and flexibility.

we bought subzero & other high end appliances, over $30,000 for our kitchen. we included…read moreinstilation. it was a fight with each. the subzero... the gave our wood supplier the incorrect dimensions which cost us several thousand and a mismatch with our cabinets. They claimed that the glass cooktop couldn't be installed as their signed contract called for. We had to buy a new countertop as their signed contract had the opening cut too large.... We finished instsling ourselve.... +$5,000. check other reviews before using these CREEPS.

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

We have received excellent service from Mario, Dan and every team member at Central Iowa Pool and…read moreSupply. When we bought a house with an in-ground pool that had not been taken care of for the prior two years, we struggled to get it back in shape. With Mario's expertise and ongoing advise and recommendation from the rest of the staff, we have been able to enjoy our pool for the past two years ! My only complaint is the, what I feel to be excessive fee that is charged foravel to our house to open and close the pool. We are 32 miles away. .

Friendly and knowledgeable staff! They know pools and have been very, very helpful!!…read more If your looking to build one - check in with these guys. If you need to learn how to take care of a pool - check in with this crew! Top notch service!

I have taken two different vacuums in for repair and both were serviced promptly and at a…read morereasonable price. They shared some tips on how to keep both machines running better. NOT EVERYTHING is disposable nowadays. These folks can save you money and fix most anything. Give them a try!

This is a wonderful, honest local business. They know sewing machines and vaccuums inside out,…read morecarrying Riccar, Janome, & other machines, and clean and repair most sewing machines. They also offer long arm service for quilts. You can bring your own batting and backing, or they can supply it from a great selection. I've had 5 quilts long armed here, and they were absolutely perfect! I've also had my sewing machine cleaned/maintained here. Follow them on Facebook, because they have a sense of humor, with fun videos!

I had been next door at the bike shop and decided to stop in and browse. I've been looking for a…read morescrew for my car's key fob for about 2 years. I didn't want to pay the $$$ get the dealer replacement. I'd been to other hardware stores that had the right width of screw, but way too long. Anyway, I decided to give this store a try. I walked in and the person at the counter asked if I needed help. I told him what I was looking for. He directed me to the correct aisle, which end, and which side of the aisle. When I got there, there was already another employee there helping someone else. After he finished with the other customer, he asked if I needed help. I showed him my key fob and went to work to find something that would fit. Eventually, he found one and even screwed it in for me, which was great because I definitely don't have a hex wrench small enough for that screw. In the end, my bill was 99 cents plus tax. What a great deal, and great customer service!

Omg, the nicest staff around. So helpful. I needed a screw because something that I purchased st…read moreMenards was missing a screw so I brought it into Ace and the sales person went and found me the screw and finished putting my item together for me. That is above and beyond. Every time I go to the store I am greeted as I walk in and I am asked what they can help me find. Wow, I just love the size of the place too. You sometimes don't need those big box stores. I highly recommend this place for your hardware needs! You won't be disappointed!

Staff are super friendly and the store is clean. I was not a fan of the product. You know the old…read moresaying"" " you get whAt you pay for" well the furniture is not built to withstand time. It is meant for the 120lb single woman who lives alone. I would have to say there is a market foe the furniture but it is not a older woman with a few extra pounds...quality is just not there!

They make an inferior product and their customer service is atrocious . We bought a $3500 couch and…read morewe've had it for less than 6 months and for 2 1/2 of those months the electronic mechanism on at least one part of the couch has been broken. The couch was delivered with a broken selectronic headrest on the chaise. It took the company a week to replace it. Within a month the armless recliner mechanism broke. We bought the warranty Unfortunately they are only able to come out Monday through Friday 8:00 to 4:00. Which is when my husband and I work so they could not fix it. We tried to return it but they told us it was outside the 30 days and wouldn't let us return it . We also asked for a refund for our warranty since we can never use it because we work during normal business hours and we were told we had to contact a different company for that .They agreed to exchange it but brought the wrong piece. So one month later ( having a recliner stuck out open in the middle of our living room) we finally got a working armless recliner. Then 3 months later the armless recliner broke again and we went through the exact same problem and it wasn't replaced for a month because first they tried to send out a service person when we weren't home, then sent out the wrong thing before delivering the right piece. I have spent so much time on the phone and chat with this company and I can honestly say it is one of the worst companies and customer services I have ever experienced in my life. The only good part of the company is the delivery guys who I tried to give credit to but come to find out they are third party and don't even work for Bob's. I will never buy anything from this company and will try to stop anybody I know from buying anything from this company.