3/20/18 I came in for a cut and color and really loved what…read morethey did for me. I had Rachel for my hair washing and color and she did a fantastic job. My color is bright and even, and she really listened to what I wanted. She also has a fantastic personality and is easy to chat with while she works. Jade cut my hair and before she began we talked about what I wanted and I showed her a couple of pictures of what I had in mind. She also did exactly what I wanted, and it looks great! I have had many experiences with stylists ignoring what I've asked for and just doing whatever they felt like and then I end up having to go and get it corrected. Not here! They took their time and did everything just right! This will be my go-to salon from now on. I couldn't be happier!

I liked my haircut but I didn't love it. It was a little uneven. But the woman who cut my hair was…read morereally nice and overall she did what I asked for except for the unevenness.

DO NOT GO HERE. cancelled my blowout appointment 2 hours before the appointment that I had reserved…read morefor my grad photos. Booked a morning appointment and rescheduled me for the afternoon after I communicated that this would conflict with my photo time. I requested to wait in lobby to see if I could be accommodated and was told to not bother. As a result, I was left without the ability to book where else for an important event. Extremely unprofessional service I recommend booking elsewhere.

My one-month-in-advance booking is cancelled last-minute this morning. I received the cancellation…read moreabout 5 minutes before my appointment, when I literally just walked out of my Lyft and right in front of the salon door. The stylist needs to bring her dog in for a medical emergency. While I understand emergencies happen, but the timing left me with the cost of two Lyft rides (to the salon and back) with no service provided. I was offered an alternative time at 1:45 but that conflicts with my scheduled work commitment so I am not able to take it. I left this review on Yelp because the extremely late notice and the inconvenience make me determined that I will not be returning. The salon even confirmed my appointment the day before and cancelling via text 5 minutes before start time when a customer already arrived is not acceptable for people on a tight schedule.

What great service and priced well. What excellent customer service. I felt at ease and was…read moreimpressed by the attention. I wish I lived here to continue my hair care here. I had the Lasio keratin treatment. The price included the shampoo and conditioner for this treatment to last as long as possible.

My first time coming to any hair salon in Bloomington and Sam did an AMAZING job, went with…read moresomething a little different today with an undercut added to my haircut. Sam was very nice, gave me great advice on bettering my hair, and my hair came out better than I was expecting! I love it, definitely coming back.

Karla is amazing! Totally saved my two year old's disaster of a haircut hours before a photo shoot!…read moreThanks, Karla!

Felicia did my hair on my wedding day, and I couldn't be happier with the experience. I am from…read moreout of town, and she was very accommodating to my needs for scheduling a hair trial since I was only in town for a very short period of time. She even came out to where we were getting ready on my wedding day to do our hair, for no extra charge. I have been let down so many times by getting my hair done for special events, but Felicia did an amazing job! Her prices for hair and makeup are very reasonable. She is very easy going, punctual, and made the whole experience very enjoyable.

Love love love! I wary of getting my hair done by anywhere except my salon at home (in Indy) but I…read moredecided to try out Heritage Hair after hearing so many good reviews from friends. I called to see if they had any open appointments and was able to come in only an hour after I called. The studio is still very covid safe so you have to wear a mask while you're there and they ask you to wash your hands before coming in - very sanitary! I was greeted in the parking lot by my stylist who explained the whole process step by step. She asked me about my hair care routine/products so she could best advise me on how to get my hair the way I want it on a daily basis. All of the information and product suggestions were comforting to hear because she really knew what she was talking about and it didn't seem like she was just trying to sell me a product. (My stylist was Courtney, but all of the stylists were super friendly and sweet) I got a quick hair consult, shampoo/wash, scalp massage, diffusion, cut and style for only $33 which is insanely good pricing for any salon I've been to! The aesthetic of the studio itself is very calming and the staff are great as well. I will now recommend this studio to all of my friends who are searching for an affordable hair place they can trust to get everything right.

wow! I had a similar experience. It was hard to reach her and make an appointment. I wanted a cut…read moreand color, looking forward to having a new stylist. Grace canceled my appointment too! Very bad timing for me and unprofessional of her. Maybe this is how she does business. Now that I read sue o had a similar experience, I am disappointed because we all look forward to getting our hair done for special occasions. I'd be cautious to make an appointment with her again. And maybe others have had a similar experience with her??