Some massage therapists are very knowledgeable and treat you based on what you want, while others…read moredo what they think is best without really listening to you. They also vary in timing, you can pay for 90 mins and some therapists will get done in 80, others 85, but never the full reserved time in my experience. Im not very outspoken so it sucks when you're paying $120 (not including the tip....) and leaving the place not completely happy/feeling relaxed. There are other spots in town that offer more consistent services (and for much more reasonable prices compared to here). One pro is that this establishment is more professional seeming (announce they're washing hands before/after, give you water and go over some at home exercises to do in between sessions), so not all terrible, just not worth it (imo) for the price. I've tried 4 different therapists here (in my 5 years living in Bloomington) and Tanya G seems to be their best (I never tried Amber but heard good things abut her). Lastly, this one is probably a minor "complaint" and totally not related to the therapists but in one of my last times I was there, as I was waiting to check out/pay, I overheard the front desk receptionist tell the lady in front of me "people typically tip 20%, thats what is usually acceptable" after the lady had said "ooh and tip too" and it made me feel inclined to tip over $20 on a not so great service to begin with (I used to tip $10 there). I don't love this recent culture of pressurizing customers to tip (especially when you're charging premium prices).

My overall experience was very good! The greeter at the front desk was very polite and friendly…read more The facility was clean and well laid out and the waiting area was a nice transitional area to be in before and after my massage. Kevin, my massage therapist, was excellent! He had an exceptional understanding of anatomy, was very pleasant and listened attentively to my needs, and did a great job providing the deep pressure massage that I requested. I was very pleased with this experience!

Ample parking, friendly owners, fabulous options & packages. I've had Amazing service from Lisa,…read moreJana & several other massage therapists. I've also enjoyed a facial/massage combo which I highly recommend if you have time. The salt room or hydrotherapy is a nice addition. Personally I just prefer a longer medium pressure massage with aromatics & hot towels. After 10 years in the Army, it greatly improved my quality of life. SO glad this spa is in Bloomington!

Massage was amazing. Lisa was able to work on my trouble spots and get all of the kinks out. It was…read morea very relaxing and pleasant experience!

Amazing relaxation massage with Grace previously! I was nervous about the label but just what I…read moreneeded. Refreshing ice water with lemon afterwards is provided. Sweets & mints provided in waiting area. Very affordable. Parking provided. Dog training next door at Mannered Mutts if you want to multi-task. I cannot overstate how good it smells in the spa. It was small, but I had a fabulous experience. I will probably come back and try their sugar hair removal in the future. Esthetician services also provided like waxing and facials. *And I did come back! I'm getting a short Swedish with add on Scalp massage and a mini facial. I got here early to relax. They provided me with lemon water & nice Sade music playing. I had a different masseuse named Emily who stated we should use our small amount of time to focus on my trouble areas. That was a great idea!! Afterwards she put me in a robe and slippers and moved me into an adjoining room for the facial with Lindsay. I learned a lot about skincare. The room had cool lights and was pretty magical. I loved the different smells of the fruity skincare. None of the products bothered my sensitive skin. Overall, it was a very amazing de-stressing experience!! I'll be back for longer services.

Smooth Day Spa said they offered to accommodate me after canceling the Valentine's Day Spa day gift…read moreI got for my girlfriend. That so-called accomodation was to schedule for a DIFFERENT DAY, not a different time on Valentine's Day. Sort of nullifies it being an accommodation, doesn't it?

The service was 5 stars. Plenty of parking in the back, but it's a little bit confusing until you…read morefigure it out. They are open 10 am till 8 PM. I came early to hang out before my 10 AM massage but unfortunately they weren't open yet. The ambiance could be improved with black out curtains etc. The floors make it feel more like a public school. Fortunately none of that matters if your service is high quality. Mine was stellar. Firm pressure working troublesome areas for 75 minutes?! Yes please! And my masseur was witty to boot! I'll be back!

Convenient same day booking. Friendly, accommodating staff. Service was adequate and well priced…read more I will say the ambiance is a little bit clinical and sterile, but once your head is in the hole and you're getting a good rub down - who cares?

Samuel is great! He did my highlights and hair cut and it looks beautiful. I asked for a…read moredimensional blonde that would fade nicely and not have a harsh line at my roots as it grows out. He had no problem delivering. He made it look natural, yet elegant. He's also very sweet and doesn't force conversation the entire time, which is appreciated for those of us who are either tired, relaxed or a bit more introverted :) Definitely give him a try if you're looking to go blonde!

Very hit or miss with the people they employ; stronger vetting is needed it as I've experienced…read more*shockingly* bad level of service--I've stopped going as a result. Unacceptable at any price point but surprising that they charge as high as they do and manage to stay afloat.

I've been going to Kajal for the last 10 years and she's by far the best & of one of the most…read morekindness people I've ever met. I've put so many people onto this place and for good reason.

Kajal is very nice and the threading is appropriately priced! I was very pleased with the shaping…read moreof my eyebrows afterwards. The visit was very quick. The store is clean and pleasant looking!

So happy I found this place! Solange is literally amazing, she is so helpful, kind, patient, and…read moreALWAYS available for questions. The level of accessibility is so unmatched, I feel so appreciative and safe that whenever I have any questions or need clarification about products, routine, or general skin concerns she is always so kind and goes out of her way to help answer questions. She never tries to blindly sell any service, instead she takes the time to hear your concerns and goals, look at your skin, and then suggest treatment plans that will do the most and actually get you where you want to be. That level of care, concern, and trust is top tier, and hard to find (I feel like most places just say "yep do this expensive service" and then it doesn't help because it's not actually what you needed. They are different here, they actually only suggest what you actually need, no upselling). My skin is light years different than when I first walked in, I'm so thankful. I'm also way more educated on my skin now, instead of a 30 minute, 6 step AM/PM routine with multiple products that weren't working, I now overall spend less money, and have a way shorter, simpler, easier 5 minute skincare routine with less products, saving time and money, and my skin has never looked better. The interior is calm, cute, and inviting, and everyone is so nice! Run, don't walk to le Esthetics, you'll thank yourself for it!

Rylee does a great job at lash lifts and tints. She makes sure to give you as much of a lift as you…read morewant while making sure your lashes don't poke into your eyelids. She's also good to go to if you just wanna relax in silence :)

Wife received a facial for her birthday and love it. Go see Alexis Amazing Services if you need a…read morelittle pampering.

Alexis was amazing - she truly listened to my skin concerns, explained why she was using the…read moreproducts, and was the perfect mixture of relaxation/results/comfort. I will 100% be back.