Mediocre service. I didn't get the color I originally asked for and had to choose again. Also the shape and length is my acrylic set is all wrong. I asked for almond shape and it's more like egg shaped. All different lengths and thickness. Way over priced for for the quality. read more

I was visiting Denver and stopped at this nail shop because it was very close and had decent reviews; got a gel mani with Helen and it was the worst job ever. She was so sloppy and cut my cuticles very poorly. I chipped the day I returned to California which was 7 days later. I wouldn't recommend to anyone. read more

0 Stars if possible in town for work this was nearby so tried out the service . The staff is rude and makes bad comments about customers . They didn t know I understood everything . Heartless and rude they are .Left and dont recommend . And yes when they speak a different language they are talking ill about you . read more

This place is the worst they will rush and do a horrible job ! Acrylic all over my cuticles , nails all misshaped , and not filed correctly you wait over 30min to get sited have to be telling them over and over to correct the nail they will say its "gel" when its just a regular dam acrylic and charge you more like seriously don't be fulled when they say gel because there no such thing a gel powder just don't waste your money here ladies and read more

Worst place ever. I had a shellac mani/ pedi. It hasn't even been a week and they are already peeling/ chipping. With my pedi, the lady was rushing and didn't even take her time. She was careless and rude. Customer service sucks! I definitely DO NOT recommend this nail place!! read more

While getting a manicure with gel polish here the nail technician cut my cuticles and the next day I had an infection. Two days later I called the salon and spoke with the man who primary answers the phone there he refused to compensate me for this issue and hung up the phone on me. I called back and was sworn at by him. I just wanted to let people know that the manicure was good but this service was horrible! read more

The quality of work at this place has gone down; I used to go here and receive wonderful service from LouAnn. However, about 6 months ago I noticed that my shellac manicures and my pedicures did not last 2 weeks. I asked if they changed nail polish vendors .. it was that noticeable. Still I hung in there because it is close to home. LouAnn is now gone. I had nails done again on Mother's Day -- new person and poor job. Nail polish job LOOKS cheap (like I tried to do it myself) and the polish has already chipped on 2 toes. I'm going on a cruise and need them redone and will NOT go back to Crystal Nails read more

Nice people but not the cleanest- I was grossed out by all of the nail dirt from a days worth of manicures and she didn't see the need to just replace the towel with a clean one. Also polish was cheap, chipped immediately even on pedicure- usually pedicures take forever to come off. read more

Was staying in a hotel near by and wanted to get my nails done, so I thought I'd give this place a shot. It was very cheap, all I wanted was a normal manicure. The nail technician only spoke to me two times, first to ask if I wanted Shellac and the last thing was to pay (during the middle of my manicure).... She never looked at me. IT was really awkward. When the lady was cleaning my nails before polishing, a woman came in and sat down to get her brows waxed. The lady yelled "Who's going to do my eyebrows?!!!" and my nail technician answered "I am". And then she left and waxed the lady's eyebrows...IN THE MIDDLE OF MY MANICURE. And then she came back and asked me to pay. REALLY HORRIBLE CUSTOMER SERVICE. And very crappy gross nail station. DON'T WASTE YOUR TIME ON THIS PLACE. read more

After months of deliberating if I wanted to get my nails done or not (besides a mani), I finally decided to do it! I had my girlfriend book me an appointment w/Salina. I arrived and instantly I could feel this chick had an attitude. I didn't mind that, I tried to make a good thing out of a bad situation. I keep making small talk with her, but, this chick was rude. I asked her to clean under my nail and she said "NO"! I was like WTH!! Wow!! So, I said "umm to myself"! Long story short my nails didn't come out well, I was not happy with her workmanship, I won't be back, she did not get a tip (other than loose the attitude chick)! Beware of Salina!! read more

Very friendly staff. Gell polish only $25 and open late! I was in town and needed a quick mani which turned out beautiful. They have a great selection of colors. read more

This was my 1st time here and my last. As far as pros: the staff were very nice, the prices were great, my nails were shaped perfectly. Cons: It has only been 48 hours since my pedicure and already more than half my toes are chipped. My shellac manicure was done by a lady standing over me during my pedicure. I did get out of the salon extraordinarily fast, but it made it hard to enjoy the pedicure. Some of the shellac got onto my skin, so I anticipate some of it beginning to lift in the next week. The white tips have uneven coloring in some places and have bubbles. read more

I tried somewhere else today and it made me miss my home place, Crystal nails. I came back after leaving the other place because they were making me wait too long. Crystal nails always make me feel pampered and even takes time to pamper my little girl, too. They always do more than is expected on her because they like her so much. They are all super nice and accommodating. read more

Love this place cheap they don't charge for designs and the staff is really nice .I go here even though i live across town

I been coming here since I moved to the area about 2 years ago. I love this place, they doing really good job with shellac. I do recommend this place for anyone who is looking to do nails for reasonable price. They are always busy, so sometimes you need to wait a little. read more

I hate to be too harsh, because I have had one really good experience here (out of 3.) the second time my nails looked good, but the shellack was chipping the same day and the actual nails started lifting shortly after. I passed that off as a freak situation. Unfortunately the last time I went I had another bad experience. The lady was very gruff and rude which I could ignore if she had done a good job, but she didn't. The nails were shaped poorly and the shellack chipped. I had to get them redone at my favorite salon while back in Texas. I can't go back to Texas to get my nails done every time. I won't be going back. read more

My second visit was not good. I got a shellac manicure and it was not up to my expectations. The lady who did my manicure did not cut off my cuticles right and the polish was not efficiently put on. I will not be coming back for a shellac manicure. read more

4 visits total. Average quality the first two times. Not much customer attention...quiet, little eye contact..no music or background noise. Staff chatting among themselves but not so much to customer. 3rd visit, shabby rebase, mediocre pedi. 4th visit, sloppy pedi, polish on toes without good cleanup...tech a bit rough..in a hurry. Rebase slow and careless. Injured by tech. Uneven acrylic and some bubbles on top coat. Will not return. read more

I had my nails done here yesterday. I'm new to town and I wi defiantly be returning! The lady who did mine was fantastic!

I went her hoping that they had amazing service. The girl bruised me, hit the side of my nail and when I pulled away from her she just kept on. I Yelled when she made the tip of my finger bleed. THIS is a dangerous salon and the lady who took care of me was not sensitive nor attuned to me the customer. OVER priced and horrid nails with awful service. read more

I live in Green Valley Ranch so I thought it would be nice to go get my nails done. Overall I was not impressed with the service. Firstly, they do not offer any booking system. I called to book an appointment and they said just come in. I was expecting it to not be busy since they said just come in. However I ended up waiting 45 minutes. The staff was rude especially the nail tech who was doing my nails. When she was doing my nails (acrylics) she was no gentle at all. She ended up breaking the skin under my cuticle on two fingers. I was expecting to only pay 20 dollars but she charged me double that. She took advantage of me since this was my first time ever getting acrylics. Anyway the nails came out okay. They are a little tacky and I can tell that they aren't going to last for even a week. They aren't that nice . I do not reccomend this salon. Don't waste your time here. read more

Do NOT go here!!! If you do, watch your credit card statement, they charged $10 more on top of the service & 20% tip that I agreed to be charged! The salon is not clean and they did a terrible paint job on my toes, the paint is already chipping and it hasn't even been a week. I will NOT be back, there are plenty of other nail salons, waste of time and effort having to dispute the charges with my credit card company afterwards. read more

Not a good experience. I got a mani and gel manicure. Neither girl spoke a word of English to me during my entire stay. I was there for an hour and a half. My gel manicure looks terrible and there is polish all over my fingers. Did not leave happy read more

First visit, went in for a manicure. I thought it was going ok until a girl came in for gel nails. My nail technician proceeded to rush through my manicure, I assume, so she could get that other customer. She put one coat of polish on and moved me to the drying area and the gel girl took my place at her station. I waited and let my nails dry but she never acknowledged me again, not even to let me pay. I started to look at my nails and realized what a horrible job she did with bits of cuticle everywhere, jagged edges and different lengths and shaped nails. As politely as possible because I was not happy I asked if she was finished and showed my nails to another tech. That tech took over the gel girl and my tech began working on my nails again but was clearly upset with me, never apologized, and muttered in Vietnamese the whole time, very rude and unprofessional! I'll say my nails were okay, not great when she finished but the polish began to peel the very next day. I would never recommend this salon to anyone. read more

Just left Crystal Nails & Spa, I couldn't be more dissatisfied with the customer service. I came here against my better judgment and and won't be back. I went in with my sister for a shellac manicure and a full set, I was greeted by a man who was very curt and rushed through service, I unfortunately did not get his name (there are two other men there named John and Henry). He took care of my sisters full set which was awful, she's a young teen and would have left with the full set had I not been there. It was lumpy, there was nail polish all over her cuticles her real nails shone through the sides of the acrylics and the nails were crooked. I brought this up as a concern and his response was that it just needs another coat of the matte nail polish. When I pointed out the issues, he just said no, where? Where? Very rudely. I responded that This wasn't something another coat of nail polish would fix. He was frustrated and sent us over to another nail tech--Salina, who fixed the full set. The full set came out beautifully after it was fixed by Salina, however, we were charged for an entirely new set of nails! We paid for my sisters nail services twice! I essentially paid them to fix their mistakes! This is a completely unprofessional business model and you can definitely trust I will take my money and my business elsewhere. They don't appreciate or respect their customers. read more

Very dirty. Tools and towels were dirty and used for persons before me. Just sprayed water on tool. Was super quick and did not give lotion or cuticle oil for normal manicure. Main boss was extremely rude when I told him I did not like it. read more

Fantastic place! I just moved to the area and decided to give this place a try, I had been going to the same nail salon for 14+ years previously but wanted a place closer to home and had high expectations. This place definitely met them. They took their time and were very picky about every detail. Kent was fantastic. I will definitely be back and will be bringing my friends. read more

Finally! After living here for six months, I have gone through about four nail salons until I found this one. I was very skeptical after my bad experiences at the past few places I had been to. There was no small talk, and I could barely hear the TV in the background but my nail tech was very good about listening to what I wanted. I love getting a full set, but I like them thin and not very bulky. The nail tech took her time and lined each nail up so that they were even. The customer service and ambiance weren't the greatest, however, I will be back again because I am in love with my nails and got more than what I paid for. 38 bucks for a full set and shellac with a matte finish. read more

The first time I went I loved it, my nails turned out beautiful the lady that did my nails was nice took her time and did a wonderful job. So I went back, NOT a good idea. I had the same gal do my nails since she did such a good job the first time well while she was trimming them she cut the cuticle short and made it bleed, the nail polish didn't get covered. While trimming my nails she decided do trim hers also and did not clean the trimmer in-between trimmings this was after she made me bleed. I am not happy with how my nails turned out they are nice as the first time I don't feel she took as much care. In looking around the shop it is not very clean and kept up as I think it should be, and after not cleaning the clippers after she was done that sealed the deal, when was the last time that clippers was cleaned, and did she use it on the next girl and not clean it after she made me bleed??? read more

Crystal Nails is awesome. It is a no-frills, storefront style nail salon that offers other services as well. I went for a bikini wax and the esthitician who worked with me was fast, industrious, and meticulous. The room they use for waxing is practically a broom closet, but she knew exactly what she was doing and gave me a clean and killer wax. Crystal Nails is affordable and they do great work, just keep in mind that their focus is clearly the work, this is not a spa...which is why it is cheaper:) I would recommend this place as a great and affordable "find' for anybody just wanting a cheap and quick wax for sure. read more