NEVER AGAIN. my makeup looks like absolute dog shit. She told me to have my hair prepped and then got mad because "I did her job for her." She smoked a cigarette as she was styling my hair, and left me to sit while I was hot and burning up, she told me to "Shut my fat ass up" She started on the makeup and rushed. when she messed up on my mascara, she licked her ungloved finger, and wiped under my eye. like... what the fuck? am I some child or something... Then when she finished she stepping back from me, and said "Yeah, I fucked you up, bad" while laughing. She then gathered up her crew, when she said "My crew, let's bounce." they all formed a single file line, and left me in the chair in tears, three hours before my wedding day. DONT DO IT! read more

Do NOT, I repeat, DO NOT hire Crystal Nix Beauty. I was a bridesmaid in a wedding recently and Crystal and her team were hired to do hair and makeup for the bride and her 11 bridesmaids plus the Mother of the Groom. Before the wedding, Crystal had very poor communication with the bride. She wasn't returning calls or messages. About a week before the wedding the bride finally heard from Crystal. Don't worry though, one thing she will make sure to communicate is that she needs her money prior to the wedding day. This includes gratuity. All before you see the results of the services or how she handles the day. After dealing with her, I see why. She wouldn't get any gratuity if she were paid based on service. Her team showed up at 8am which was the agreed upon time. Since it was a large wedding party, we knew it would take a long time. What we didn't know is that they would finish by 11. Let me say, the ladies who did our hair and makeup that came with Crystal were wonderful. They were kind, listened to our requests, and truly wanted us to be happy. It would be in their best interest to not associate themselves with Crystal because they were wonderful. Crystal seemed uninterested and disconnected the entire time she was there. She seemed irritated by us and acted as if we were a burden on her. She was rushed and messy. At 10:30 (keep in mind the wedding was at 5:30pm) Crystal called for the bride. One of the bridesmaids asked if she could hold off just a bit while she finished her letter to her soon to be groom. The bride was also hoping it would be a bit closer to wedding time before her hair and makeup was finished. Crystal responded "well I'm ready so she needs to come on." Crystal left the room often and was on her phone for a majority of the morning. The bride was in tears when Crystal "finished" her hair. One of the other bridesmaids ended up doing the brides hair. Several bridesmaids left reviews on our services and Crystal texted the bride on her wedding day to tell her how disappointed she was that we did that. On. Her. Wedding. Day. (We have text evidence of this.) It wasn't until after the wedding day was over that we realized what was going on. Come to find out, Crystal double booked. Another bride contacted one of our bridesmaids who had left a review and informed her that she was the other wedding that day. Crystal told our bride she did not double book. (We have text evidence of that, too.) Not only did she lie to us, she told the other bride that she was 3 hours late because she got in a car wreck. ARE YOU KIDDING ME? Bottom line - do not book. We paid a LOT of money for services and gratuity that was not deserved on Crystals end. read more

If there were negative stars, I would use them. She was hired for my daughter's wedding and was paid $2000. My daughter had a preview a few weeks before her wedding but that was the last time she heard from her. Two days before the wedding my daughter and her wedding planners tried to reach her but never received a response. She NEVER responded nor showed up. if you ever consider to use her, DON'T. UNDEPENDABLE, UNPROFESSIONAL AMD A THEIF. read more

To summarize the below review. Crystal Nix NEVER. SHOWED. UP. to my wedding. After booking Crystal, she became horrible unresponsive. In the weeks leading up to the wedding, my planners and I all pleaded with her to communicate with us. We finally heard from her the Tuesday of wedding week where she shared a ridiculous beauty schedule (I now realize from other reviews this is probably because she was double booked) and my final invoice. I paid it immediately and requested some tweaks to the schedule. We NEVER HEARD FROM HER AGAIN. If you don't want to be left wondering, worrying, stressing and scrambling to find new artists less than 48 hours before your wedding as your family is arriving in town, then do not book Crystal Nix. I just hope she finally reimburses me before legal action has to be taken for breach of contract. Luckily I had amazing coordinators that took charge and found a more talented, kinder group of artists that worked within our wedding day timeline, made us feel great and we had a blast getting ready. Silver linings, I guess! If the above isn't enough, Crystal's lack of response to the below plea I both emailed and texted her ONE DAY before the wedding should speak to her character. Do you really want to work with someone like that? Hopefully she'll do all brides a favor and get out of the wedding business. "Crystal, I'm not sure what you have going on in your life to cause your lack of response and consideration of others. I'm sure it is a lot and difficult, and I'm sorry for whatever you may be going through. But no matter what, it does not excuse your treatment of me in what is supposed to be one time in my life to feel cared for and special. You've caused stress, worry and anger. You've stolen time with my family, sleep and excitement. You've given me something to have to deal with last minute instead of gliding into my wedding day. You've disappointed 9 women and a bride that looked forward to your talent of making us feel our best. Please find it in your heart to, at a minimum, respond today with how you will be alleviating this situation in order to give peace of mind so we may all move forward." Good luck to anyone that does not pay attention to the poor reviews. read more

DO NOT I repeat, DO NOT use Crystal Nix Beauty for your hair and makeup!!!! I got married Oct 26th 2019 and I hired Crystal for my hair and makeup. I did not have any doubts about her and when I spoke with her she was friendly and knowledgeable. I found her on wedding wire and looked at her reviews and they all seemed to be great reviews so no red flags were raised. She was the only vendor I booked not through my venue. I booked her pretty far in advance so I didn't talk to her much until about 3-4 months before the wedding when I asked her to add another person to the list. It took her a couple days to respond but I just took that as her being busy because of other weddings. A couple days later I messaged her again to set up my trial and again it took her a while to answer and this time I had to send another message for her to finally respond and set something up. I had my trial a month before the wedding and she was friendly and everything went great and I was really excited about it. About a week and a half before the wedding I reached out to her to get a timeline of when she thought her and her team (3 other assistants were promised) would arrive, etc. She again took days to respond and I had to message her again to get her to FINALLY send it two days before the wedding along with her asking for the final payment (which includes gratuity). So, as you can tell by now, communication is not very good or professional. So my wedding day arrives and everything is great. All my vendors are arriving, nothing seems wrong, no one is late....then 30 MINUTES BEFORE SHE IS SUPPOSE TO ARRIVE I get a text from someone claiming to be her sister saying that they found her passed out in her apartment that morning and had to rush her to the hospital. Now I am not a heartless human, this is something that she cannot control if she is sick. However, to only message me 30 minutes before you're suppose to arrive at 11:30a when the venue was 3 hours away from where you live so you and your team should have been leaving at least 2.5 hours before that message was sent to me, is CRAZY to me. One of your team members could have reached out to me letting me know WAY SOONER so that we would have had more time to figure it out. This was VERY unprofessional in my opinion and I also didn't understand why the 3 other girls couldn't have continued down to do our hair and makeup. Since that didn't happen, I only had 2.5 hours to figure out how, to not only get my hair and makeup done, but also my 6 bridesmaids and both our mothers done. We ended up missing the pictures we were suppose to have gotten before the wedding and now I will forever not have those moments. She emailed me a couple days after my wedding saying she is sorry she just got released from the hospital and had the flu and Pneumonia and that she will be issuing me a full refund within 30 days from services not rendered as stated in the contract. Great, sounds good. Fast forward to today. It has been over 30 days since my wedding and I have YET to receive my refund. Not only that but I have sent multiple emails and texts and Facebook messages asking her about it and have not received ONE SINGLE RESPONSE. So as you can imagine now I am a little skeptical and worried so off to google search I go. Come to find out there are now MULTIPLE reviews from Sept-Oct of this year of brides with VERY similar stories and I also found multiple reviews from previous years of very similar stories, some of the stories even matching one another.....and then, the icing on the cake....I find the EXACT same story as mine from a year ago and that Crystal had LIED about being sick. Most of the reviews have the same sentiment, that they later found out that whatever Crystal had told them or whatever excuse she had given was a LIE. I also find a review from a girl who got married on the same day as me. Crystal not only didn't show up for her wedding as well BUT she also didn't even bother to contact her....this also means that this girl and I were double booked. I am hoping this message will save other brides from the stress and trouble that I have been through. Instead of having a stress free wedding day I was in tears trying to figure out my hair and makeup (thank GOD for my cousins who saved the day) and I will forever not have the pictures that I wanted because of the lack of communication and her and her team not showing up. And now, even AFTER my wedding when my husband and I should be in new marriage bliss, we are instead having to deal with this. I will now have to take her to small claims court for breach of contract (which seems to be a pattern and something a lot of her other brides that just got married are also doing) and continue to have to deal with this mess. Save yourselves the trouble and DO NOT BOOK CRYSTAL NIX BEAUTY read more

Crystal Nix Beauty was the ONLY thing to go wrong on my wedding day. To summarize, I paid in advance, her team showed up almost two hours late and Crystal Nix Beauty took very little responsibility for what happened and I am just now getting my money back, over a month later, thanks to PayPal. I hired Crystal Nix Beauty to do my makeup, my mother and mother-in-law's for my wedding. I signed the contract and paid via PayPal. A few days before my wedding we texted and agreed she would be there at a specific time because my photographer would be starting pictures. Fast forward a couple of days to my wedding day. The time we agreed on had passed with no word or sign of Crystal or her team. I text her asking if she needed any help bringing things in. (I will point out that per the contract I signed, Crystal Nix Beauty was supposed to arrive 30 minutes before the agreed time to set up.) She responded saying they were en route and would be to the venue in 20 minutes. 45 minutes later, I texted her again and she said one of the employees got sick in the car. Why would you bring someone who is throwing up to a small bridal suite where they will be touching people's faces??? At this point the photographer is about to start taking pictures as scheduled and my mom, mother-in-law and myself have no makeup on. A few of my bridesmaids step in and start doing out makeup because we are out of time and I am wasting money we paid for the photographer and videographer as well as delaying our whole timeline of the day. Crystal Nix Beauty shows up at the bridal suite without checking in with the venue, an hour and fifteen minutes later than we agreed on (hour and 45 if you include the 30-minute setup time the contract stated). My Coordinator sends them home at this time. This should've been when Crystal and her team apologized and processed a refund, since they failed to show up in a timely manner and did not initiate communication at all. But that is not what happened. My mom tried to contact Crystal to attempt to handle the issue for me so I wouldn't have to be any more stressed over the issue. Crystal refused to speak with her. Eventually, Crystal emailed me while I was on my honeymoon basically saying that it wasn't their fault they were late, that I breached the contract because I fired them less than 29 days before my wedding and offered me a small portion of my money back ONLY if I promised that my friends, family, or myself could not write a review about her company. (THEY WERE ALMOST TWO HOURS LATE!). Keep in mind that the contract states that if the client is late, the client has to pay $25 late fee per 15 minutes and is subject to cancellation after 30-minute delay with no refund. So this didn't sit well with me. I responded immediately with the exact timeline of the happenings and requested my full refund. A week later, she responds and offers to refund my close to the full amount. I accepted and waited 2 weeks for the refund. Nothing. I then disputed it through PayPal and received a full refund because Crystal Nix Beauty failed to respond to the many emails from PayPal requesting her response. I would highly discourage anyone from hiring Crystal Nix Beauty. They were unprofessional, rude, and showed a real lack of respect for us, my vendors, and my bridal party. read more

I was a bridesmaid in a wedding & going into the experience the bride was already on edge about Crystal being a now show after the complete lack of communication. Crystal & her team showed up at 8am & rushed through all the bridesmaids makeup (11 of us) by 9am. My biggest issue was at 10am when she was yelling for the bride to hurry so she could come & her her makeup done. We asked if she could wait a little while because the wedding wasn't until 5:30 her response was "no we need to start because I'm ready." The entire day felt rushed & come to find out she had double booked herself that day. She kept stepping out & answering phone calls. We even caught her looking at directions on Waze during breaks. The bride had to step to the kitchen & cry because of the stress & energy Crystal brought to the day. There is absolutely no excuse for that. She requires full payment (including gratuity) beforehand. I now know why because the total bill would have looked a lot different if we paid after. The bride ended up having to have her hair redone by a bridesmaid after. The mother of the bride asked if she could have her hair blown out & Crystal made it extremely obvious that she didn't have time for that. I have never felt like more of an inconvenience in my life. If you are going to deal with someone on the most important day of their life, you should handle that with honor. If you're thinking about hiring Crystal for your wedding, just don't. read more

I have been a bride myself and a bridesmaid In several wedding and have never had such a horrible experience. Crystal was rude, rushed and clearly disorganized. As a bridesmaid I could care less what I look like but when she rushed through the brides hair and makeup and kept leaving the room to answer the phone (come to find out for another wedding she committed to THE SAME DAY) that was too far. This is the brides special day and she started the day off on a horrible note. Although her staff and assistants were super sweet and nice I would NEVER waist my money on her services again. It's now obvious why she makes her clients pay ahead (plus gratuity) because her work is NOT worth it. Brides be cautious. read more

Showed up THREE HOURS LATE because she double booked weddings for the day. Has refused to communicate since then to offer refund for services she DID NOT provide. She requires everything paid up front, even 18% gratuity. Her team does great makeup but she is NOT TRUSTWORTHY for your big day! She often gets bad reviews removed from her sights, but I have spoken with several brides who have been extremely unhappy with her professionalism in the last month! read more

DO NOT HIRE. I sadly echo each of the comments below. I unfortunately followed to reviews on Wedding Wire that did not show any issues and wish I had dug further because this is a pattern of deceit and theft. Like the brides who stayed before, communication was horrible with the exception of the frequent texts request payment the night before my wedding. The day of Crystal did not show. Nor did anyone from her "team." When it was 30 minutes past my start time I reached out as did my coordinator. Her voicemail was full, no calls or emails were answered and eventually I received a text from her phone from someone claiming to be her sister who indicated she was contacting all of her clients (clearly not the case because I had to reach out to her) and that Crystal was hospitalized with pneumonia. This appears to be a string of bad luck considering the other brides posting reviews shared stories of car accidents and getting sick in the car, and so on. Furthermore, if Crystal was supposed to come with a team, I am unclear as to why that person did not show up at the contracted time to work and share the news that Crystal would not be coming. Crystal has not responded to frequent calls and texts from me, my husband, nor my coordinator for updates or refunds. Unfortunately this has now become a legal matter. If this review can save a single person from not being taken advantage of on the most precious day of their lives then it's worth it. read more

"Artist" is right - a scam artist! Double books her clients and left my friend high and dry on her wedding day

I hired crystal so do my make up for my wedding on October 5, 2019. Let me Let me start my saying, crystal is not the best at communicating, she is busy all the time. So most of the time I had to wait 4-5 days before I even received a response from her. I panicked most of the time worried she had taken my money and ran. She would finally reply to me and ease my anxiety. Saturday morning they arrived at 8 am, that was the scheduled time because I had SO many bridesmaids. My wedding was at 5:30 and I was to go last. Crystal said she sent me a specific schedule on who would go first, I have looked far and wide for this email and nothing. She didn't even tell me she sent it just in case. EVERYTHING WAS RUSHED I mean my girls would sit in a chair, show a picture of what they wanted, and their hair would be done in 10 minutes. Not exaggerating, at one point I timed it and one was done in 9 minutes. The make up though was great! All my bridesmaids were upset about their hair because literally it just kept falling out. At about 10 I started to cry in the kitchen because the whole vibe of the morning was off and felt negative. At around 10 my bridesmaid noticed crystal looking at Waze to see how far something was. This is when we discovered she double booked that day. She says she didn't but she admitted to my mom she had another wedding later in the day. I WAS IN MY MAKE UP CHAIR AT 10:30. I wasn't even ready, I had to write my fiancé a note and get a few things done. But crystal said something along the lines of, "I'm ready so she needs to be ready." I found it extremely rude. Everything started to just go down hill. By 11 we were scrambling to find Bobby pins to keep hair from falling out. By this point crystal told her team to go on and it was only her left to try and salvage hair. My bridesmaids paid 159 all together for this. While my make up was happening I could feel crystal was in a panic because she had to be somewhere. Her phone was going off like crazy. I almost started to feel bad on my own wedding day because I was holding her up. She finished my make up and got to my hair. My mother walked in and asked if she could do her hair (to be fair we did not have her on schedule because she didn't want it done) but the humidity was killing her hair. She just asked if she could run a straightener through it. She gave my mother attitude as though it was the hardest thing in the world. Everyone including me was done before 12. 6 hours before my ceremony. I didn't step in my dress till 3, the photographer wasn't even there yet. I was so disappointed and upset. I just wanted her gone because at this point I was a nuisance to her because she had to be somewhere else. When she left, my bridesmaid redid my hair and I looked beautiful. Again, I thought crystal and her team would be there the whole day. I did not address this with crystal because I just wanted it to be over. My anxiety was through the roof and I wanted her gone. I did not want to feel like I was bothering someone because I hired them to do my make up. As a bride, I waited for this day my whole life, but I felt like for crystal, I was just another paycheck. To top it off, I spoke to the bride who's wedding she had to get to, she was 3 hours late and lied and told her she got in a car accident and that's why she was late. I cannot support a liar. I would not recommend. One last thing: her team was amazing. Her two make up artists she brought were so kind and lightened the mood and I truly appreciated them. read more

I wish I could recommend Crystal for wedding hair and makeup services, but I cannot due to her lack of communication and professionalism. I hired Crystal to do my wedding makeup in January and scheduled my makeup trial in March for my engagement pictures. At first, Crystal was responsive and I was really happy with the makeup for my pictures. Fast forward four months, my wedding hair stylist fell through so I reached out to Crystal to add bridal party hair services. I did not hear back right away but followed up again. She made no mention of her tardy response but did provide me with the information I needed. I decided to add the hair trial and paid that deposit. I then notified Crystal and attempted to set a date for the hair trial. I repeatedly reached out over email but did not receive a response until almost two weeks later. I certainly do understand that life happens and it may not be feasible to respond within 24 hours, but an out of office reply or simple email letting me know there would be a delay would have been appreciated. Other brides will agree that it is important to hire vendors who are respectful and professional for their wedding. The lack of response had me very anxious because looking my best at my wedding is very important to me! I was beginning to worry I would have someone who would not show up on my day, especially if she could not respond to my email! I reached out again to ask for a day to schedule the hair trial. She finally emailed back that she had "several days available" the following week. I responded with two dates that worked for me. No response again. So, I followed up a few days later and told Crystal that it was really important to me that I was working with someone I trusted and hoped our communication could improve. Still no response and the day rolls around that I had suggested. Because of this, I made the decision to terminate my contract. I notified Crystal of this and requested a refund (for everything other than the makeup trial). Miraculously, I received a response 30 minutes later. She cited reasons for her lack of responsiveness, but I expected more, especially from someone who has worked in the industry for years and should understand how important communication is in planning a wedding and coordinating with vendors. While I did sign a contract that included a non-refundable deposit, it was based on the assumption that she would communicate in a professional manner and not lead me to believe she would not fulfill her end of the agreement. She also did not sign or send a completed contract to me. Therefore, it was not fully executed by her and I should be owed a refund (which I have not yet received). I cannot recommend Crystal Nix Beauty based on numerous communication issues. read more

Crystal NEVER SHOWED UP after being paid in full and now we are FIGHTING to get back the full refund in the contract. DO NOT BOOK HER FOR YOUR WEDDING! My sister got married Oct 26th 2019 and hired Crystal for hair and makeup. Since she booked her pretty far in advance, there wasn't much need for communication, but the three times she did need to contact her to book her trial, confirm time for arrival, etc. Crystal was slow to respond. She had her trial a month before the wedding; Crystal was friendly and her hair and make-up looked stunning. Crystal did ask for the final payment (which includes gratuity) a few days before the wedding, so she does make sure she gets paid even when she has double booked the wedding day and doesn't plan to show up! So on the wedding day, I am matron of honor, but also wedding planner, so I have a schedule of when everyone should arrive and what needs to be done, which is now increased by the fact that we couldn't set up the decorations for the ceremony in advance due to rain. Everything was going smoothly until 30 MINUTES BEFORE SHE IS SUPPOSE TO ARRIVE the bride gets a text from someone claiming to be Crystal's sister saying that they found her passed out in her apartment that morning and had to rush her to the hospital. We understand she can't control being sick; however, we couldn't understand was what happened to her team? Our wedding was 3 hours away, shouldn't one of her team members have found her 2.5 hours before when they were supposed to leave and contacted us? This was VERY unprofessional. Now we had 2.5 hours to figure out how to get the bride and 8 other people's hair and make-up done....when most of us hadn't even brought make-up since it was supposed to be done for us! On TOP of everything else already scheduled to be done. HOW CRYSTAL CAN LIVE WITH HERSELF AFTER DOING THIS PURPOSELY TO BRIDES ON A DAY THEY HAVE DREAMED OF FOR MONTHS IS BEYOND ME. She emailed a couple days after the wedding apologizing and said she would issue a full refund within 30 days from services not rendered as stated in the contract. Now, it has been over 30 days with no refund and she doesn't respond to email, text or FB messages. So, we looked her up and come to find out there are now MULTIPLE reviews of brides with VERY similar stories. There is also a review from a girl who got married on the same day as our wedding. Crystal was double booked 3 hours away...unless she has a way to teleport, she was not ever planning to show up to at least one of the weddings. Maybe she was triple booked and some lucky girl actually had a hair and make-up artist! I am hoping this message will save other brides from the stress and trouble that my sister was put through. Instead of having a stress free wedding day after all the hard work we put in, she was in tears trying to figure out her hair and makeup . Thank God we have cousins in those industries who saved the day. And thank God for magically giving me and the other bridesmaids hair and make-up skills for each other that we do not actually have. We will forever not have the pictures that she wanted and the photographer was paid for and there to take. And now, even AFTER the wedding, she is STILL dealing with this since there has been no refund and no communication. Save yourselves the trouble and DO NOT BOOK CRYSTAL NIX BEAUTY read more

I cannot stress enough that you should pick any other make up artist other than Crystal Nix Beauty. Before getting into the horrible experience our bridal party had I want to give credit to the other girls Crystal brought with her. Britney and Isasia were great, however you could tell they were stressed from the horrible attitude and vibes coming from Crystal. What was supposed to be a joyous and relaxing day with the bridal party and bride, we instead were treated like we were bothering her for having her do the services we paid her for. I have been in many weddings and this is by for the worst experience I have ever had. I could care less what I look like in the wedding but when the bride is hiding from Crystal and crying in the kitchen there is a serious problem. We later found out the she had double booked herself and could not spend the time on us like she had promised, and why we started make up and 8am and were finished with all 11 bridesmaid by 10am because she was rushing everyone so much. I now know why she requires payment to be due the day before the wedding with gratuity included, so you are stuck with her horrible attitude. Please brides afford her services at all cost to avoid a crying bride and make up that will not last through the ceremony. read more

DO NOT HIRE! DO NOT HIRE! I am usually not one to write a review for any kind of service or product but the way Crystal Nix handles her "professional" business is absolutely appalling. I was a bridesmaid in a wedding in October of this year down in south Georgia. No news to any of you that a brides wedding day is probably the most memorable day of her life and with that being said, this is why I MUST publish such an unfortunate occurrence. Crystal had someone else message the bride to tell her she was not going to be coming to do hair and makeup on the day of her wedding only 30 minutes prior to when she was supposed to show up. Keep in mind the venue was 3 hours south of where Crystal would of been coming from so she would of had that 3 hours to at least give us time to work something else out. The person who reached out to the bride claimed that Crystal was in the hospital. While this is extremely unfortunate, she did have a crew she could have still sent and I repeat could have messaged the bride sooner knowing she was in the hospital. Now that I am reading other reviews stating that she has called out from weddings completely or been late to arrive due to being "sick, car wrecks, etc." its hard to believe that she was in fact in the hospital. So we had to scramble to find our VERY upset bride another individual to help with her hair and makeup. It was so disappointing seeing a woman go from being so excited about her big day to so emotionally distraught all over miscommunication by a unreliable vendor who for some reason has a high star rating. On top of that the entire wedding party and mother of the bride and groom were left to try to work something else out as well. Luckily, we got our bride looking gorgeous for her wedding day and the night went on with NO help from Crystal Nix. The bride contacted Crystal a few days after the wedding and was told she would receive a refund for the services within 30 days. Fast forward to a month after the wedding, after multiple attempts to contact Crystal on social media, email, text and phone calls in regards to the lack of refund, there has been zero reciprocation on her end. How can a wedding vendor not only NO-SHOW for a wedding but keep thousands of dollars without refunding it!!! I have been advised by the bride that legal actions will probably be taken at this time. It just seriously pains me to know that this could potentially happen to another bride and from what it looks like from other reviews has unfortunately happened to other brides already. This vendor should be ashamed that she not only robbed this bride and her family and friends of thousands of dollars but also robbed her of a memory to be pampered on her wedding day. read more

I absolutely DO NOT recommend using Crystal Nix Beauty for any event that you need a dependable hair/makeup artist who will communicate and actually show up. If I could give 0 stars, I would. I was in a wedding on October 26, 2019 and Crystal DID NOT SHOW UP. My friend found her on Wedding Wire where, for some reason, she has bunches of raving 5 star reviews. In the months leading up to the wedding, Crystal was a little lax with communication, taking a few days to respond, but we wrote it off as her being busy with wedding season, etc. Crystal asked for full payment, including gratuity, two days before the wedding (we know why now), at which point she confirmed the day of timeline. 30 minutes before Crystal is supposed to arrive to the venue that is 3 hours from where she is located, someone claiming to be Crystal's sister texted the bride to say they found Crystal unconscious that morning and had taken her to the hospital. That is a very reasonable excuse to not show up to a wedding, but why not text WAY sooner so that we could find a back-up for hair and makeup for the bride, the mothers of the bride and groom, and the six bridesmaids who have all already paid for their hair and make up to be done OR why not still send the 3 other assistants who were supposed to come? That was a very unprofessional way of handling the situation and we all had a very distraught bride to help just a few hours before her wedding. We ended up missing the pictures we were supposed to take before the ceremony while we scrambled to get everyone ready. Crystal contacted the bride a few days after the wedding to say she had just been released from the hospital from the flu and pneumonia and she would be issuing a full refund within 30 days. It has been over 30 days at this point and no one has received any refunds and Crystal has not responded to texts, calls, emails, or Facebook messages (she has since deleted her Facebook page). After looking on other websites, there have been many stories similar to ours from the recent months. We have also found out that Crystal not only double-booked that day, but book FOUR weddings. We now know that she was not in the hospital. She did in fact show up to two of the four weddings, but LIED to the other two. We have also spoken to one of the assistants who BEGGED Crystal to let her go alone to one of the other weddings so the brides would not be left with no one, to which Crystal refused. It frustrates me to no end to know that this woman is out there stealing from, lying to, and taking advantage of people on what should be the most special day of their lives. If this review spares even one person from dealing with the stress and heartache on their wedding day, then it has been worth writing. read more