I have been coming here for years. My doctor, Jessie Jacob, MD, is phenomenal…read more I have both an annual mammogram and breast ultrasound (the ultrasound six months after the mammogram). They do take insurance, but there additional fees. One is a concierge fee. They have a new 3D ultrasound, which isn't yet covered by insurance, so there was a charge for that as well. The fees don't bother me a bit. Everyone in the office is kind and thorough. It is a long appointment for a mammogram, but I get the mammogram and result in the same day. I actually sit down with Dr Jacob to review the images together. This is above and beyond my prior experiences of getting the mammogram one day, waiting for the radiologist to review, and getting informed of the result by mail or phone. The 3D ultrasound involved a lot of pressing, but is not painful like a mammogram can be. For people with dense breast tissue, it's an added tool to visualize something it can be hard to get a good picture of with mammogram alone. I highly recommend NCWIC. They have moved and are no longer on Welch Rd. They are on Park Blvd in Palo Alto now.

Wow. This place has really gone downhill. For more than two decades, I saw Dr. Guthaner and she…read morewas wonderful--slow moving (3+ hours for a mammogram!), but very thorough and very kind. Then she sold the practice to Dr Jacobs and things started to change. It got harder to make appointments and there were "concierge fees" that were nothing but a way for her to make more money, since you didn't get any extra service for paying this. The fee started at $100, but this year went to $450!!! That's ridiculous--especially since Dr. Guthaner is now retired and she was the reason I was still going there. Worse yet, I called to let them know I had been potentially exposed to COVID so THEY cancelled my appointment for the next day. Couldn't reschedule for 2+ months (so much for all that great concierge service). But here's the kicker--they tried to charge me a $50 cancellation fee for not cancelling with enough notice. Huh? YOU cancelled on ME! Sorry that I couldn't time a COVID exposure to meet your schedule (turned out I was negative, but I was being overly cautious in letting them know about the exposure). Charging people for cancelling because of COVID exposure is not only unethical, it's stupid. Makes people not want to be forthcoming about things like this, which is wrong. That and the $450 put me over the edge and I said I'm done. My PCP recommended WRI in Menlo Park. What a difference! I was scheduled very quickly and I was in and out for my appointment in less than 40 minutes. Furthermore, everyone I met there was pleasant and helpful and acted like they were glad to see me--not the cold shoulder treatment I got from Jacobs practice, where the feeling was I should consider myself lucky to actually be able to be seen by them. The other thing is Dr Jacobs seems to be annoyed when she can't find cancer. I've never seen anything like it--it's almost like she's frustrated she can't find growths. The doctor at WRI had a very different attitude. She looked at my prior films, saw what the potential issues might be, checked to see nothing had changed, and came in with a smile on her face and told me things were good--come back in 6 months. Oh, and WRI told me they didn't know anyone but NCWIC who was charging mamo patients a "concierge fee." They thought it was ridiculous and would never do that.

Dr. Paul Porter is my chiropractor at this location, and I can confidently say he is exceptional in…read morehis field. His expertise consistently delivers outstanding results. The upbeat music played in the office creates a positive and welcoming atmosphere during each visit. Additionally, the front desk staff, Jessica, is always friendly and approachable, contributing to a warm and inviting environment with her positive attitude. It is unfortunate that i will not be completing my therapy here due to relocation. But, i am definitely recommending this location to my family and friends and to all the people reading this review!

Feels like a disorganized establishment with little passion for customer service…read more Had missing date of birth on a referral, but I couldn't get through to them even after several calls, leaving a voice message, and leaving an in-person written message. Nobody cared to get back. Finally went there again in person on a day that they were physically there, and I'm still waiting after 20 minutes.

We went to Dr Storey when our primary GP was on vacation…read more This was mentioned to her on bringing her up to speed on our history. To cut a long story short, Dr Storey was informed about the history of the condition, the current level of pain being experienced and she stood there with folded arms saying 'well if this is what you have, I can't do anything for you'. She failed to properly examine her patient, she showed complete lack of empathy and even accused her patient of running around seeking random doctors to fill a prescription and that we should be seeing our Primary GP (who we mentioned was away on holiday which was the reason why we were there). Not once did she show care in her tone, and stood there the whole time in a lecturing disapproving stance. In fact it was SO bad, the patient had a breakdown in her visitation room she was that distraught and in pain combined with the complete lack of care by this doctor. We went back to PAMF and told them what had happened, they took us to Urgent Care and then ER, it was a life threatening condition and required hospitalization!! Dr Storey didn't pick up on this, she didn't even bother to examine her patient. She didn't recommend going to urgent care. I would never return to see this doctor, nor recommend her to any of my friends or family. I had to share this, and a medical enquiry on her behavior should follow. I am sorry I didn't share this earlier. FOLLOWUP - Medical Board of California Complaint Submitted.

Unimpressed - went to her because my primary care physician was out. I had a severely inflamed…read moretonsil. She tested for strep, it wasn't, so she told me to salt water gargle and take an advil. 24 hours of severe pain later I went back, but not to her but to an ENT at the main campus in Palo Alto, she was really worried about my throat and did some deep tests, gave me antibiotics, steriods & vicodin. I asked Dr Storey about steriods and she said she didn't think I needed them.

Dr. Cummings is the Allergy, Asthma and Immunology specialist at Menlo Medical Clinic and,…read moreaccording to her bio on the MMC site, she has been with them for 23 years. My three little boys have a variety of allergies and are all subject to asthma/wheezing, so we've gotten to know Dr. Cummings over several years now... and I'm thankful that she is here to help us sort through the associated complex and stressful issues. She's got the experience and research knowledge to know what she's doing -- and during my interactions she's demonstrated both a friendly bedside manner and a balance between confidence and caution that I find reassuring. Of course with allergies as with lots of other ailments, doctors are still learning -- so even the experts can often not tell you the "right answer" for how to manage a particular allergy. And it's no fun bringing your little guys in to be poked and prodded each year for an allergy test, especially when (as on our last visit) my three year old's uncomfortable skin test got botched and had to be repeated. But as with most things, no pain, no gain. And since we are trying to do our very best to keep our little guys safe and comfortable over the long haul, we're going to keep coming to Dr. Cummings for the best advice we can get.

I've been having allergy issues off and on for all my life. For the past few years, it's been…read moremostly on, but all the different allergists I'd gone to had mostly thrown their hands up and said they didn't know how to treat me. I've been told I'm allergic/sensitive to chemicals, and there's no known way to treat that. Dr Cummings was highly recommended to me, and I went to her as a last ditch effort. She took a look at all my previous testing, listened to me talking about my symptoms, and pinpointed my main (though not only) problem immediately - untreated silent reflux - and gave me a recommendation for her colleague, Dr Chan. She was right on the money. Dr Chan tested me, put me on meds, and I've never been better. Unlike other allergists I've gone to, Dr Cummings knows what can mimic allergy problems, and who to send you to. And I'm really grateful for that expertise, and her wonderful bedside manner.

The doctor is very rude and seems too eager to make money on patients. I would not recommend this…read moreplace.

Found Dr. Ebadi's office as one of USCIS-approved places for i-693 exams, and no regrets at all…read more Everything went smooth and quick, very attentive staff with timely updates.

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

Dr. Christine Huo's qualities as a GP / PCP are everything I could hope for, ask for, dream up, and…read morebeyond in an ideal Doctor. She is respectful, kind, thorough, knowledgable, with a demeanor that all Doctors should model themselves off of. Her bedside manner should be filmed and shown to medical students and residents as the ideal. I have kept her as my provider even though I live an hour away, and have based insurance decisions upon keeping the ability to see her.

They continue to provide our whole family with great care. We just love Dr. Cynthia Leung.read more

I agree with previous comment by someone named Elena and Linda, avoid this place because my…read moreexperience was same and they apparently to habituated overcharging with opaqie billing, here is my review "Bait and switch"-ed during billing. Saddled with surprise bill amount with no explanation with Items showing combination of 0% coverage and somehow still in network. I see they billed outlandish several thousands with just 30 mins of visit. While i can understand medical bill gems to be high, there seems no limit to how much greed this place has, siphoning as much as possible from patient and insurance. Treatment did not go well, there was no targeted diagnosis but just try various things which has become a money pit for me. This unscrupulous place along with uscf med. should not exist and should be shuttered.

Dr. Pragya is a fantastic doctor. She is very patient and has excellent listening skills. The best…read morepart is that she gives enough time to get to the root cause of any issues. She is easy to work with, and her responsiveness is just fab. I have always been able to talk to her and get my problems resolved. I'm also pleased with all the members of her team. I'm so grateful that we have these quality providers near our home. Thanks for being there. Dr. Pragya.

I am a fairly new patient of Dr. Jain's but I just had to share my experience with her and the…read moreoffice staff. I called their office on a time crunch because I had to scramble to get a set of vaccinations for a class/job I was taking. I was worried I couldn't get an appointment in time but Lourdes was great and went out of her way to inform me of the process for the vaccinations and fit me into their schedule. When I got there Lourdes remembered who I was from our phone conversations and me bugging her with my many vaccination questions and she was extremely friendly and nice. Dr. Jain was also extremely helpful and patient with all of the questions I had for her, and I HIGHLY recommend her and this practice.