Love the energy of this shop! And for a small space, they have a great selection of goods,…read moreespecially crystals and books. They also had a nice array of decks and jewelry, so I know I will return. Enjoyed speaking with Tom! Very glad this shop is keeping the ninth street vibes chill

Love the vibes and crystals! I felt very welcomed upon arriving and when I left. I definitely…read morerecommend you to visit for your metaphysical needs.

I wanted to convert a vintage bag chain into a necklace, but was struggling to find proper hardware…read morethat would look good with the chain. (Ex. Size, color, plating) I had checked craft shops and stores, but couldn't find anything that was a good match. Earlier during a quick trip to Chapel Hill, I remembered this shop was in the same mall as Mulberry Silks and we decided to stop in during our next visit. It's kind of across from Mulberry Silks and is near a ladies boutique and the CBD cafe. The shop offers jewelry making tools, beads, closures, and some pre-made items as well. There is a small workspace where you can make jewelry there and I suspect that they may hold workshops or classes from time to time. (There are signs saying that the staff could also try to design/help create custom jewelry pieces for customers if they are interested.) I believe we've run into the owner both times I've gone in and she's usually working on something but will look up and greet customers. If they have questions, she is happy to help. I like that there are closures and jewelry parts available that are 18 KT plated gold, and in addition, there are some gold filled ones as well. We did ask the owner to take a look at our chain to see what size of the 18 KT plated closures would fit or suit the chain we brought best. She pointed out two sizes and felt we could go either way. We didn't have the proper tools at home to install the hardware onto the chain, so the owner was gracious to let us use the workspace and tools to attach the hardware to the chain. Prices for the hardware were reasonable. Also I appreciated that she had the workspace available for us to utilize when we needed the correct tools to add them to the chain. With regard to parking, it can be a toss up. There are a few surface lots you can park in, but one of them is shared with Harris Teeter and can get full.

After seeing a few other bead stores the area, Firefly is sensational. Not only is it beautifully…read morelaid out, but the selection of beads is amazing. And then there's the owner, Melanie ---- so helpful, accomplished, and personable. Melanie creates some wonderful pieces of jewelry. Anyone having ideas for creating something from beads will have a hard time deciding which ones to use; however Melanie is there to help in any way. If I could give more than five stars, I certainly would.

Clearly a shop catering only to older women, I went in to browse and was ignored by all three women…read moreemployed there. Then, when I went to browse the dresses and sales in the back, I was followed by one of the older women mentioned earlier. Finally, I purchased one small item and walked to the counter, but I was not greeted and was basically ignored until she said, 'Put your card there.' This was the worst service experience in Carrboro, with a limited selection and overpriced items.

Poor experience. They were having a sale so busy but staff was dismissive and i was told i was too…read morebig.. I am not. 150 lbs and 5 10.. but even if i was , not very nice.

Bracelet had a few areas where gold plating needed replated. As you can see in the pictures the…read morebracelet was returned in worse condition than provided. It is now so tarnished that it can't be worn without staining

I've had this business create a ring for me and repair a ring for me. I described what I wanted and…read moreasked for an estimate and a drawing before the work was done. The jeweler did the work without giving me either. I didn't like that he took it upon himself to decide what I'd like without talking with me as agreed. I did like this ring. The repaired ring is another story. I asked that the prongs be tipped because the stone was loose. The repair took weeks longer than promised. When I got the ring back, I saw that the jeweler had again made a decision without consulting me first. Instead of tipping the prongs as agreed, he created a new setting and a new leaf probably because the ring was damaged during the repair. The new leaf did not match the original, and the jeweler insisted it was the original, all while the original leaf and leftover gold from the repair sat in a bag on the counter between us. Worse, the setting was crooked. The jeweler insisted it had always been like that. I told him I'd worn the ring for 40 years and it was never like that. I spent six months trying to find someone to repair the damage, but no one would touch it. Finally, a friend of the jeweler's convinced me to take it back to him, and he agreed to repair it free of charge. The setting was straightened somewhat, but it has since crumbled, and the ring is no longer wearable.

I love this store. It's a treat just to go in there and see all the wonderful, new things. I always…read morefind something I want. Today I bought salt-and-pepper shakers and Tahitian lime oil diffuser. Sally is wonderful and I wish her continued success. Will be back in the next couple of weeks to see what's new.

Lovely store, but I have truly never met a more rude individual than Sally. Severely disappointed…read moreand will not be going back.

Chaya has always taken excellent care of my jewelry pieces. She is very knowledgeable and…read morethorough. Great design help as well. Even located the perfect diamond for an engagement ring.

Chaya is very knowledgeable and provided me with a lot of great information about a family…read moreheirloom. They also gave me a helpful packet of information and professional photos of my jewelry. They were also extremely nice and so easy to work with! Bonus: my jewelry was beautiful after their thorough cleaning! I would highly recommend!

We are in love with our custom wedding bands! This was the first shop we visited, and we knew as…read moresoon as we started talking to Kim that we had found the right place. Not only is Kim truly enthusiastic about the pieces in her shop, she listened to what we were looking for and showed us options we never would have considered - all without pressuring us into making a quick decision, or a decision we weren't comfortable with. We were very fortunate to find a shop with one of the few metalsmiths in the country who knows how to makes pieces in the mokume gane style, and we are in love with the ring John made. Kim's work on the other band is simple and elegant - exactly what we wanted. This shop is absolutely worth a visit, especially if you're looking for custom pieces.

From the owner: " Representing the finest metal artists since 1978 "read more

Would not recommend them with high carat gold. Wanted to turn my 24k gold into other jewelry and…read morethey did a scratch test to test the gold. They stated it was 22k. As a jeweler, they should know scratch tests are not meant for higher carat gold but a xrf or pmi gun. Took it to a pawn shop for testing and even the jewel recycle and they both confirmed it was 24k. Them being jewelers, they should know this and not try to scam customers. Their work is amazing from what I have seen but I can not trust them. Beware.

When a tenured branding expert moves from Los Angeles to Durham, she's compelled to analyze…read morebusiness presentation. From the moment I met one of the owners, this gem of a store got my attention. Before setting foot into the shop, I was impressed by their proactive, organic social media campaigns. The visit to Jewel Smith of Durham blew our minds. The attention to in-store customer service was most refreshing and sadly unique. They know how to make the jewelry purchase experience fun and memorable. Each piece is created by talented architects with impressive tools and timeless machinery. There are exquisite pieces that are one of a kind with gems carefully purchased from every part of our planet. I realized after my first visit to the local mall here how I'd never again attempt a purchase at a chain jeweler. It's not too late for Christmas with their fully staffed extended Holiday hours and a dedicated parking lot. And then there's always Valentines Day.

My daughter and I were visiting Raleigh this weekend and it was amazing but even more after…read moreexperiencing this iconic shop. They have the shop set up in sections, candles, oils, incense, crystals, Tarot cards, children's section. It's clean organized and shoppable. They have readers on a daily basis. We signed up for a reading with The Hawkeye and he was wonderful. He uses his intuition and the cards to send beautiful much needed information. It resonated with me and he has a unique and honest way of delivering such messages. The ladies at the front are friendly, knowledgeable, and respectful. We shopped for two hours and left with beautiful finds. My daughter bought a beautiful aqua phase ring. Thank you ladies and Ricardo for such a wonderful experience. We will be back again.

It's so cute and the energy is amazing in here! Big selection with lots of cards, books, crystals,…read moreincense, etc. You can even grab a card upon entering and they will read it for you! There are so many things in this shop. Slightly pricey but not terrible. Ft the amazing cute dog occasionally.