This was mine and my wife's last stop before driving home. We were just wanting a chocolate milkshake for the road. When we walked in, we were promptly greeted by a woman who seemed to be the manager. She was very warm and welcoming, and she walked us through the descriptions of several flavors. The interior was also cute and very clean (we walked in the minute it opened so maybe that changes throughout the day). We ended up ordering a large shake of a mix of cookies and cream and chocolate ice creams. She immediately started working on it. We had requested whipped cream on top of the shake. I noticed that she put real whipped cream on it which impressed me. I feel like most place just use the spray can variety. We got our shake and left. Once I tasted it, I was very disappointed. It tasted very freezer burnt and icy. There were large chunks of ice in the milkshake. This may not have been her fault but rather the variety of ice cream. They used Farr's ice cream here which is one of my least favorite varieties of ice cream. However, it tasting like old ice cream didn't stop me from slurping down the entire shake. While the service and location were great, I wouldn't recommend the shakes. 5/10 wouldn't try again. read more

Crystal's Cakes and Cones - Cookies and cream and chocolate milkshake--tasted like freezer burn and had large ice chunks. - Bakeries Near Me - Moab, Utah

Great selection of great tasting ice creams. Will definitely give them my business every trip to Moab. Wonderful and friendly servers.

Delicious cupcakes. My family loved every flavor we tried. Next time we are in Moab, we will definitely be back.

At first I thought this little place was struggling and glad we stopped to patronize. Surprise! By the time we left there were over 20 people waiting in line...no struggles here. Good selection. Great service. The place is clean and well lit. read more

This was a great find for us. Tasty ice cream. Open late. Masks on. Nothing more to really ask for.

The staff were delightful. Also, they have homemade gluten free cupcakes and cones! I've only visited one other place (on the other side of the country) that offered gluten free cones. The entire group loves the flavors and it was affordably priced! I presume the owner checked us out (she said she made the GF cupcakes) and she was lovely. Highly recommend! read more

What nice people! My wife and I went in for an ice cream cone. The young girl behind the counter noticed I was a Veteran and gave us our ice cream for free. I spent 24yrs active duty and that is the first time any business has ever done that - it is usually a small discount which we greatly appreciate. The ice cream was amazing ... we would highly recommend this great business with the great staff and desserts. read more

This place was great. My party was looking for an ice cream shop that was open around 4pm on Friday and this was the only place open, surprisingly. They have some great flavors like grasshopper, which is an explosion of mint ice cream with Girl Scout thin mints. I also got the coffee flavor as a pick me up. I was surprised when asked "which flavor do you want to eat first". I have never been asked that but appreciated the simple detail that would make me enjoy my ice cream even more. The place also allowed samples which i was very grateful for! Great place for some ice cream! read more

We went two days in a row. The service was phenomenal. When we walked in three young energetic women jumped up to wait on us. They worked together as a team to get us served quickly. It's rare these days to have that kind of customer service. The servings were generous. My husband had Wild Huckleberry both days. I mixed it up Grasshopper, Root Beer (tasted like a root beer float), moose tracks and coconut almond. read more

Really kind workers. Lots of options, even gelato options for people who can't have dairy. the flavor was a solid 8/10 not the best ice cream but it satisfied the sweet tooth after dinner. I got a single scooped and it was huge. So definitely good size for the price. read more

Probably the best way to describe the dessert offerings at Crystal's would be to say it's either gonna be ice cream or cupcakes. The place is small and sparsely decorated, but in those two categories, it pretty much has everything you could ask for to satisfy a sweet tooth. We got the cupcakes both evenings that we visited (yes, it was so good on Day 1 that we returned for a Day 2 visit), and loved all that we tried. Those included the yellow cake with chocolate icing, carrot cake with cream cheese icing, and chocolate with peanut butter icing. All were freshly made, rich, tasty, nicely sweet without being overly sweet. read more

Gobs of ice cream Great choices of cones (or dish) Kids serving are ready to help Grasshopper is mint variant No tip request like the other place in town that uses nitrogen to over charge you. read more

Pretzel cone? Out? Who runs out of cones in a place devoted to icecream as its main source of income? My wife was very disappointed to say the least. We had also spoken about cupcakes before we arrived and just about fell on the floor when we saw that it was $1.75 for a small cupcake. Looked like maybe two or three bites at the most. I don't think I'm being cheap, just can't justify paying that much for a cupcake, and a small one at that. What we did have was good, but being disappointed takes away from the fun & enjoyment. read more

Crystal's Cakes and Cones - Bakeries Near Me - Moab, Utah

Service friendly. Ice cream very low grade commercial quality. Strawberry was awful. Cashew maybe a 2 of 10 rating. Not a good experience for all of the calories. read more

Their Farr's ice cream is the best! And the cupcakes are divine. Prices are better than Dairy Queen and the quality doesn't even compare to Crystal's. We've been in Moab for three days now and this is our third visit. Highly recommend. read more

Crystal's Cakes and Cones - Grasshopper kids cone, double bear claw in waffle cone and lemon cupcake. Good grief, all are so amazing!! - Bakeries Near Me - Moab, Utah

See all

This is your typical "who does what and who does it right?" Scenario... As with "In & out burger" (for example) you'll never find a chicken sandwich. And conversely you can't get a quality burger at "Chik-Fil-A" and honestly why would you want to. It's the old K.I.S.S. method. Keep It Simple Stupid Do one thing and do one thing right!!! So yes, there are other places in this small town that have tried to capitalize on my sweet tooth, and have managed to find an old ice cream freezer to fill in an attempt to call themselves an "ice cream destination." For example you can find a pancake and an ice cream cone in this town. Or even a stale freezer burnt ice cream (like the "spoke" next door to this place) and a cheeseburger. But why would you? (See last year's reveiw of the spoke, they're no better this year) I've found a place that does what they do, and they do it to 100% perfection. (Don't come here looking for a cheeseburger by the way, they don't have them.) It's mostly ran by what appears to be young teenage highschool girls and nothing screams "I remember my first job" like an old fashioned ice cream shop that also supplies some of the best cupcakes I've ever had. So if you're looking for good clean quality in a place that appears time has forgotten, you're a fool if you don't stop in for a treat. See ya next year girls... read more

Fantastic ice cream and a super friendly owner! Everyone hear clearly loves ice cream :)

Delicious cupcakes from scratch and yummy ice cream. The customer service was friendly and efficient. We will be back soon!

+1 Star - Delicious Icecream +1 Star - Fun location in downtown Moab -1 Star - Cupcakes were terrible. The red velvet frosting was watery & runny. The chocolate was just not good and I usually love cupcakes! -1 Star - The cleanliness was not impressive. 5 teenagers sitting on the counters, no gloves were used between touching the food and money and there was a gross muggy smell. We ended up eating outside because the smell. -1 Star - The teenage workers were rude and unhelpful. I have been served by Crystal herself and she is great! So I think they just need to train their employees a little better. There is now the Spoke place next door that I may end up going to for my Moab Icecream. read more

We stopped in for ice cream to cool us off after a nice dinner. My son is severely allergic to eggs. I made them aware of it and they went out of their way for my son. I usually don't get that service at other ice cream shops but they made sure to get a clean ice cream scoop AND made sure there was no cross contamination in the whole process. No questions asked and they did this on their own. I honestly don't care how much anything cost, when you get that kind of service...it's worth every penny! He did not react at all and we all enjoyed our ice cream. Thank you Ladies! You made our night!!! read more

The chocolate peanut butter cupcake was tasty and the ice cream was delicious. 2 young girls were working when we went and when I asked about flavors and recommendations they seemed annoyed. I don't think either one smiled once while we were there. This place has a bunch of "inspiring" quotes on the walls, they should at least hire workers that make customers feel welcome. I took off 1 star simply for sub-par customer service. read more

This review is for ice-cream only. Hubs and I both ordered a single scoop each, and you can split the scoop into 2 flavors. Flavors were decent, service was great, and the scoops were huge!! Great value read more

Crystal's Cakes and Cones - Huge single scoop - Bakeries Near Me - Moab, Utah

Prices were great for a tourist town. I loved that they had a cupcake a la mode option so I got the lemon cupcake (which was a good sized cupcake) and topped it with the wild huckleberry ice cream, recommended by the staff there. The ice cream lacked flavor but that may have been my fault for not sampling it beforehand, but the cupcake was also "meh". It tasted like maybe it had been frozen & thawed and even though it had flavor and was moist cake, it just wasn't that good. Maybe I just chose poorly. Helpful, friendly staff in a convenient location with good prices, though so- don't be afraid to give it a chance. Seems like that there are plenty of other who were more happy with their purchase. My husband, as an example, loved his root beer ice cream milk shake. read more

what i ordered... a scoop of ice cream on a waffle cone ice cream - ok... bountiful for a scoop and i admit i don't even remember the flavor of the ice cream for it was bland in flavor except for the nuts in it, not too creamy and so airy ambiance... ok (clean with hardly any decor) service... ok (stoic at the beginning but started to warm up at the end) cost... $- (inexpensive) read more

Wow! We received the best service ever at an ice cream parlor. They asked before we could even tell them our child has a tree nut allergy. Then, they got out a book of the ice cream flavors so we could check the ingredients. They made sure to use a fresh, clean scoop, too. We are so grateful for their care and caution. My son loved his ice cream, too! read more

Ice cream was so good! Lots of flavors to pick from. A must try if you're in Moab! Yum!

This place is amazing. They have fantastic ice cream and customer service. I have a kiddo with an almond allergy and they went out of their way to make sure he was safe. read more

Stopped in at almost 9 pm and ordered yellow-cake cupcake with fudge frosting and caramel cashew ice cream... Easily the best damn dessert I have ever had!!!!!!!! read more

Good price for how much ice cream you get. Girls working were friendly. About 4 tables in the place. Little to no decor. Ice cream is Farrs. Mine was ok, kids devoured theirs. read more

We went for an evening cone and we had a great experience at crystals. I sprang for the cupcake a la mode. Peanut butter frosted chocolate cupcake with caramel caribou ice cream. The cupcakes were excellent. Not dry or crumbly but moist and a perfect complement to the ice cream. Felt like a great value for the portion at $6 read more

Crystals Cakes and Cones misses the mark. We didn't try their cupcakes, which I believe are good. We went for ice cream. I was let down to find out that Crystals doesn't make their own ice cream (which I can get over)... But more importantly I was mortified to find out they don't make their own cones. The smell of a freshly created waffle cone is such a pleasure when getting ice cream. Instead I ate my scoop from a semi-stale, bulk purchase that would more wisely have been acquired from a Costco. Moab is diseased... Dwindling in quality and aesthetic. crystals is at serious risk of catching this disease if they don't quickly implement some updates. It will only take one Cold Stone franchise to knock Crystals into the Stone Age. read more

Super friendly staff! It was a hot day and we wanted some nice cold ice cream! Simple yet delicious choices, their orange creme was soooo good. Price was great for the serving sizes we received! Great little spot to stop in for some ice cream! read more

This place is wonderful. We had placed our ice cream orders; my dad went to get his order and the lady behind the counter thanked him for his Service and told us that there was no charge for him or for his family. That gave both my dad (Retired Army) and my brother (Combat Veteran) chills. Thank you, so much for that wonderful experience. That was the cherry on top to the already yummy ice cream. read more

I LOVE Cupcakes and always have a hard time deciding between flavors. At Crystal's Cakes they make it easy...Cupcakes are reasonably priced allowing indecisive individuals such as myself the luxury to order several flavors at at fair price (4 cupcakes are less than $8.00). Simple cupcakes perfected balanced with delicious frosting. The Vanilla remains my favorite! read more

Crystal's Cakes and Cones - Vanilla Cupcake and Lemon Cupcake - Bakeries Near Me - Moab, Utah

See all

Stopped in just after they opened on a Saturday after riding the pumptrack/bmx park. Happened to be a BOGO. Can't beat two waffle cones for the price of one. Quick service, very friendly. Cupcakes looked ANAZING. Will be back. read more

Really cute place! It was really busy but the line moved quickly. I got the cake batter ice cream and it was so good. They give huge portions for good prices. The staff were very friendly read more

I really liked the ice cream. I had rocky road in a pretzel cone. The pretzel cone was really cool and added a nice salty compliment to the chocolate flavor. I would have given it 5 stars, but the place was just complete chaos when we came in. They were super busy and the lugnuts in front of us wanted to sample a bunch of flavors before ordering. There was one lady and three teenage girls. The lady was really hustling, but the teenage girls just seemed a bit overmatched with how to deal with so many customers at once. We had to wait in line for a while before being able to place our order. But it was worth the wait. read more

We didn't get a chance to try the cupcakes though they looked delicious! The ice cream was fantastic and a GREAT price. Most ice cream shops in tourist towns charge $5+ for one scoop in a cone. For two people, single scoops on cake comes cost less than $7. We tried the brownie ice cream and the coconut almond. Both were so delicious!! We got ice cream and walked to a restaurant for dinner and it was perfect. I would go back to this place over and over again for my sweet tooth cravings. The staff is very friendly and fast. 10/10 recommend this place for a snack!! read more

Located down the block from the Slickrock Café and across from Pasta Jay's, this little shop is the perfect place to visit for a treat. 16 flavors of ice cream are offered, and while not homemade, they are cold, sweet and delicious. I tried the "Coconut Almond" which was creamy, luscious, loaded with bits of chopped almonds, and you could really see the coconut, not just taste it. Baking is done on premises, and while the cupcakes are a major seller, the cakes are nothing to ignore. The daily cupcake flavors include: German Chocolate, Red Velvet, Butter, Butter Pecan, Carrot, Chocolate and Vanilla. The owner, Crystal, is all smiles, as are her staff; tourists and locals enjoy the atmosphere, and most especially, the treats. So, if you're just looking for a little snack, a dessert after a meal, or something to cool you off after a day of hiking or sightseeing; check out Crystal's. read more

What an amazing place. Good shakes and good people we had the Grasshopper and bear claw milkshakes. Tasty tasty!!