I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

My husband and I usually come to have a hair cut here for over a year. The service and the skill of…read morehair dressers are very good. Today I had perm for my long hair, the result is very impressed me. I love the style that she made it for me. I would recommend Hana, she is so nice! She also did the hair color for me last time (no bleach)

After a month of seeing how my hair looks like grown out, the hair cut was very uneven on both…read moresides. There are also noticeable uneven layers around my hair. I believe the stylist pulled hair from the back of my head for the "face framing pieces". You can also see how more textured my hair has gotten due to the stylist using thinning shears. For my girlies who have thick frizzy hair please try to avoid this salon as they will thin out your hair.

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

I'm really disappointed because I previously left this salon a glowing review after having such…read moregreat experiences here. Unfortunately, my most recent interaction felt completely different. I didn't feel welcomed at all. I had forgotten my wallet and needed to pay the deposit another way, so she offered to send me a payment link. I stood there waiting and mentioned I hadn't received it yet because I wanted to secure the appointment. Her response was, "Yeah, I'm doing it right now, you'll get it," but the tone came across very condescending and dismissive. I went home expecting the link shortly after, and now over 24 hours later, I still never received anything. Thankfully, I had a backup salon and was able to book elsewhere. It's disappointing because I genuinely enjoyed my previous visits and had spoken highly of this place before, but customer service and communication really matter.

My usual stylist was booked out for a week and I needed a haircut, so I decided to try somewhere…read morenew. Let me just say -- lesson learned. I called and got an opening for the next day. I was told the haircut would be $60, so I booked it. When I arrived, I wasn't even sure I was at the right place because the business name didn't match. Turns out it's just a bunch of stylists renting chairs and advertising under their own names. The space itself is a weird little hole in the wall -- not inviting at all. The door was locked when I got there, and my stylist was nowhere to be found, so another customer -- still in a robe with product in her hair -- had to get up and unlock the front door for me. That set the tone for the rest of the visit. I tried to communicate what I wanted since it was my first time, but my stylist seemed far more interested in talking than listening, so I eventually just let her do her thing. Then we moved to the shampoo station, and the chair was absurdly small and uncomfortable. I mentioned it, and she just chuckled and said, "Yeah, it is pretty small." In the middle of washing my hair, she asked me, "Isn't this relaxing?" -- after I had just told her the chair was uncomfortable. Fluorescent lights blaring overhead, people chatting at full volume in a tiny space, and the world's smallest chair... relaxing is not the word I'd use. I just nodded so I didn't have to answer. Then, while still rinsing my hair, she asked if I wanted styling. I was confused and asked what she meant. She explained that styling would be an additional $60 and would require washing my hair twice. I declined -- I wasn't looking for rollers or anything like that, just a basic cut. We finished up, went back to the chair, and she said she'd dry my hair so I could see the cut better. She roughly dried it, left it still damp, and the haircut looked like something straight out of the early 2000s. At that point, I just wanted to leave. Before I could even stand up, she asked if I had Zelle. I said yes, but reminded her I was told they take credit cards. She said they do, but there'd be a fee and she'd prefer Zelle. I just paid it and got out of there. I walked out into the cold January air with damp hair and ended up with a headache. When I got home, my husband asked me if it was raining outside because of how my hair looked. I just blow-dried it myself and accepted that this was a reminder: make the appointment with the stylist you trust and know that they are doing, even if you have to wait.

I've been going to Haesue for my haircut for years now. She is the best. Always ready at my…read moreappointment time, efficient, and my hair is perfectly cut every time the same way. I will keep going here as long as I can!

This review is for Jen Dockey at the North location. I have…read morebeen seeing Jen for like 8 years at this point and would follow her anywhere. We have done everything from vivid to blonding to reds, and she is a true master of her craft. Rarely do you find a stylist who isn't just great at what she does, but also authentically a really good person who is easy to talk to. She is genuinely kind, funny, and caring. I would highly recommend Jen to anyone looking for an excellent stylist- but don't take my spot, she's mine! lol :)

Jax is soooo awesome!!!…read more This poor woman had to deal with my botched hair from 3 sessions at a different salon, my long dry tangled mess and did it all with a smile on her face! I've been trying to go lighter for years and wasn't able to achieve it with my previous stylist. Even after one session with Jax, I was able to get lighter, plus she gave me a protein treatment to help smooth out my hair and keep the length after getting bleached. She definitely worked her magic and I can't wait for my next session.

Great service, really took the time to make sure I was happy with my hair and very nice!read more

Dzung knows what he's doing! Im very picky with who I let cut and style my hair and Im absolutely…read morepleased with my hair cut, I love it!

i came to this salon on friday to do mens hair cut but she didn't know how to cut if u can't cut…read moremens hair please tell me to leave not to charge me 25$ to live like this also for oxygen to mix color she uses ion my hair began falling out again either use brand names close your shop leave

I had an appointment with Lupita for highlight touch ups. The person who did it before didn't blend…read moreit well, it was choppy and just rushed it and you could tell unfortunately. Lupita is very experienced and loves the work she does because she took her time and didn't rush the process. She talked me through the whole process with the highlights and toner. She's so friendly and sweet. I definitely will only let her do my hair. The salon itself is cute, lots of parking and easy to find.

I have been going on and off to "Fantastic Sams/Cut and & Color" for years and lately it's a battle…read moreto get something done the way I want it. I have decided to stop because IMHO, I'm the client, and i'm paying THE TECH to do my hair, not the other way around. I have brought pics with me and when I ask to make a small adjustment, I get reprimanded. My last visit just this past week - I asked for a more layered cut (pictured) and it came out like a one length bob. If I ask a second opinion or additional advice, they get offended. Not to mention they say comments in a very offensive way like "why are you like this" or "when did you become so picky"? And then she speaks to her teammembers in Persian or Farsi or whatever language other than so I don't understand, but I DO understand body language, and it's rude. I used to get my color done as well, and it would just run when I washed my hair 2 days later. Just really not the quality.

Buen servicio amables y toman todo el tiempo para dejar buen trabajo excelente lo recomiendoread more

It was my first time coming here. Someone had recommended me to come here to do my hair, since my…read moreoriginal hair stylist wasn't available on the day I needed my appointment. Luckily, I went here! I made an appointment with Kimberly to get a layered cut. Kimberly was an amazing person, and really explained what was best for me (my hair/style). I gave her a reference photo and she gave me recommendations on what would look better, and of course I took her advice because she knew what she was doing. She even gave me tips on how to take care of my hair, and how to style it. She is fun to talk to and a great hairstylist overall. The vibe in the whole salon felt very lively and friendly. I would definitely come back and get my hair done here. They also have different services, from nails, to facials, etc. I would love to try those out in the future as well. My service was wash, cut, and style for $75. I know nowadays everything is getting expensive, but this was the most worth it experience. Kimberly did an amazing job on giving me what I wanted! I feel truly confident in my hair and looks now because of her! I got many compliments and told everyone to go to this salon. Even though I was with Kimberly for my appointment, I can tell everyone who works there are very friendly. So, please check out this place!

I was struggling with my hair being too heavy and frizzy. Went to Michelle Weiss and just let her…read moredo her thing. So glad I did! She did a partial highlight and cut and recommended a product. I still am getting compliments on my hair and am leaving this review 6 weeks later because I am so happy! Still love the color. Love the cut. She listened to my issues, found a solution that worked! She is very detailed oriented and clearly loves what she does. Super enjoyed being in her chair. Highly recommend!

Luke is excellent at bobs! When it's time, I have him shape it back. Lovely shop. Was able to get…read morein same day I called, which was a bonus!

We had been coming here regularly about once a month, always getting the exact same haircut for my…read moreson. This time, before the haircut even started, I simply asked to make the top a little shorter because my son is very active, has thick hair, and his head sweats a lot once the hair gets longer. Instead of responding professionally, he started arguing with me and even began telling me some strange story about how Arabs live in the desert and are fine with the heat. It was completely irrelevant and uncomfortable. When I repeated that I just wanted the top slightly shorter, he became visibly offended, started acting rude and annoyed, and made the whole experience unpleasant. Then, after I questioned why he was being disrespectful, I noticed I was overcharged an extra $15. Very unprofessional behavior, especially toward regular customers and while cutting a child's hair. After this experience, we won't be coming back.