Tod is a knowledgeable, dependable, friendly and effective tax preparer. And his service continues…read moreway after the taxes are filed when I have tax questions and income changes. Download/print out a couple of pages to fill out with your info and then turn in or up-load your tax papers for him. Done. He will clearly explain what he has accomplished and what you will have to pay and later do for the rest of the year. A great person to help you during the tax season and beyond.

Thank you Tod and team for taking care of me for 2025. I love the secure website where I can upload…read moremy paperwork seamlessly from anywhere. Your team is great about confirming the secured documents have been received. The turnaround time was right on par! Looking forward to utilizing your team in 2026.

Aloha All, As always, I had another great experience doing…read moremy tax here at RP Tax Service. Robert has been such a blessing ever since I decided to do my taxes here. This year has been yet another example of what his knowledge and experience can do for me. This has been the best return I've had yet and it keeps getting better every year. I can also give a big Thanks to President Trump for no tax on OT! It's Real! I tell my family, friends, and co-workers about my experience here at RP Tax Service all the time. I think everyone should know about Robert and RP Tax Service and see what's possible for you. Thank You Robert for all that you do for me and our community! See you next year! I truly recommend this business! Aloha and God Bless Robert Berasis

CAUTION: RP Tax Service - Cannot Recommend…read more I am not a current client of RP Tax Service but I requested help from them with tax preparation and a more urgent tax planning project. Note that are three (3) comments on the Yelp website under their RP Tax Service name that are very similar to my complaint that is shown below. (See "Ask The Community" section for those comments on the RP Tax Service page on the Yelp website.) Attempts were made on August 4, 2026, August 5, 2026 and August 20, 2026 to connect with RP Tax Service: 1.) NOT ONCE did anyone pick up the phone when I called at different times on different days. 2.) My telephone number and email address were provided with EVERY voicemail I left and EVERY message I sent. 3.) As of the date of this review, voicemails left and messages sent requesting a response have still NEVER been responded. Not a one. 4.) I also requested a courtesy response from RP Tax Service even if they were not accepting new clients so I would know asap to begin looking elsewhere for help. Even that request as easy and fast as it could be, was ignored by RP Tax Service. 5.) Additionally, today's advanced technology permits a.) pop-up messages or flags to be placed very visibly on websites; and b.) automated messages to be composed and sent as responses, both of which can serve to inform people of the following: 1.) Intentions or abiliity to respond; 2.) Accepting new clients or not; and 3.) The existence of response delays and explanations for them. It is disturbing and puzzling that I saw NONE of this on the RP Tax Service website. Of course, the RP Tax Service website includes all the usual boastful, sentimental and pretty language stating how great they are and how devoted they are to customer oriented service. Big deal! So what! Anybody can talk the talk but walking the walk is what counts. Actions are what matters. Please note: 1.) I check my email spam folder 2-3 times per day. The spam setting is set up to ONLY delete messages that are 30 days old. 2.) My voicemail setting is set up to show all calls AND attempted calls even if no voicemail is left. So what do we have here? What should I, and what should you, the reader of this review of mine, make of this experience of mine? What impressions should be drawn from what I write here? RP Tax Service: Lack of professionalism Lack of basic, common reasonable courtesy Lack of a conscientiousness, caring & concerned attitude Lack of organizational skills & management Lack of time management skills Lack of adequate staff Lack of cutting edge technology Are these fair and reasonable conclusions? Tax preparation, tax concerns, IRS problems and issues, and accounting all require tax firms to possess timeliness, effective technology, proper communication and responsiveness AND NOT LACKING in any of the skills and qualities that I mentioned directly above. Am I wrong? Please keep in mind and don't lose sight of these facts: 1.) RP Tax Service can just as easily fail you as they failed me, client or not. Given my ridiculous and unacceptable experience, what do you think the odds are that RP Tax Service will also fail you? Is the gamble worth your hard earned money and potential IRS problems and fines? 2.) If and when RP Tax Service responds to this review: Please ask yourself if the RP Tax Service response adequately justifies their failure to respond to me and more importantly, does it provide you confidence that you won't also suffer the same experience as me at some point when working with RP Tax Service? As an example, if RP Tax Service mentions any reason that's related to the skills and qualities I mentioned above, what changes have RP Tax Service now made to ensure their failure with me, doesn't ever happen again with you? 3.) So even if you and I are convinced that RP Tax Service may be lacking in professionalism, basic, common reasonable courtesy, a conscientiousness, caring & concerned attitude, organizational skills & management, time management skills, adequate staff, and cutting edge technology, and choose not to take any financial risks you don't have to, both you and I have alternatives. Yes, yes we do. There are so very many competent and caring tax professionals out there and as an example many on Yelp with outstanding customer reviews praising and complimenting them. There's way too much quality competition out there for any one of us, to have to settle. I have a list of many highly recognized tax professional organizations to reach out to for my critically important tax needs. So I can easily cross RP Tax Service off my list, never look back and contact many others worthy of my consideration. Why couldn't you do the same? Why wouldn't you do the same?

Great communication and excellent knowledge of my situation. Great people. Alan Chu has a a great…read morestaff always available to help.

Actually I didn't use Diamond Head Tax Service this time around because I wanted someone a little…read morecloser to my side of the island, but these folks seemed really nice and informative when speaking with them on the phone. Sounded like the kind of people one would enjoy working with. I'm really considering using them in the future.

I paid this company at the beginning of June to get my taxes up to date and file my quarterly…read morereports. Since then, I haven't received a single report, update, or meaningful communication. Meanwhile, penalties continue to add up because the work still hasn't been completed. I paid for a service that has not been delivered, and the lack of communication has been extremely disappointing.

I am in law enforcement, and these guys helped me greatly! Help me get rid of $17,000 worth of tax…read moredebt debt state of Hawaii said I owed them! I highly recommend them!

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

They have done our taxes a few years now. Always been happy with the service. If you need a new…read moretax person check them out!

Knowing Tamilyn was a blessing in sky. it been over 20 plus years with Tamilyn E Masuda, CPA, Inc…read more always get it done all these years.

Excellent communication, trustworthy, overjoyed to find Tax Guy Mike. A++…read moreI started with my tax returns, then he did my mother's and child's - all done expertly, timely, professionally.

My daughter Kristine was lucky because I found Michael accepted doing her tax return in the last…read moreminute. Michael was extremely busy with the tax season with his clients. In my experiences with other CPA, he is extremely knowledgeable, very professional, trustworthy and very helpful for my daughter's tax returns. He has so patient with her. He also answered all my questions in the meantime. Lol, we never meet him in person, but my daughter's tax return was filed by him smoothly. My daughter and I were so happy and truly grateful for his tax return service. Now I and my husband just got informed from our own CPA that he is going to retire on December this year. We are hoping Michael still can accept us become his new client for help our tax return's needs from now on. Aloha and Mahalo Nui Loa!

I'm so grateful to have found Tax Services of Hawaii. I can get pretty anxious when it comes to…read moretaxes, but he explained everything in such a calm and reassuring way. He laid out exactly what documents were needed in a very organized way, responded quickly to all my questions through the secure portal, and completed everything faster than I expected. It made a stressful situation feel manageable. Highly recommend!

Outstanding service, accuracy, advice, planning, timeliness, and professionalism. It's unusual to…read morefind a tax service that responds to questions quickly. Gorden and Steven have been handling my taxes for the past few years, and I've been totally happy with their services, and with their reasonable fees. Highly recommended!

Diana has doing our taxes for the past 12 years! We have investments, rental, unit, and child care…read more We highly recommend her!

Diana and her staff are both effiicient and quite knowlegeable. What makes her different is…read moreensuring that you get the maximum deductions/credits you're eligible (she has her own checklist based on experience and current tax knowledge). Despite having a complicated tax situation involving K-1's, Agreement of Sale contracts, GET filings, sales subject to capital gains, and even estate planning considerations, she was able to navigate all of the IRS and State of Hawaii Tax code requirements and file my return well before the deadline....all with both accuracy and concern for her customers. I and my family haved used Tax Consultants for years and will continue to do so in the future.

Friendly environment with aloha! My preparer was Lovelyn who lived up to her name by being LOVELY…read moreShe was very thorough, patient, gentle with me I'm sold, I'll be a customer for life! Great parking, ground level in Kalihi!

Great friendly knowledgeable make u feel like family speaks do you can understand the tax laws and…read morewhat all deductions n earnings do when filing your taxes