First time coming to this clinic and I had a wonderful experience! Called them to schedule and they…read morewere very accommodating, no two or three week out appointments. They were like next day or day after, whatever works best for you! I was very grateful since I was in considerable pain. Arrived for my appt, be advised it's a tiny parking lot with a lot of construction work around it. Waiting area was nice and clean and chairs were comfy compared to most. Front office staff was friendly and helpful and quick to get everything in order for me to be ready for my appointment time. Paperwork via iPad was super simple and easy to fill out. Again be advised, just because people got there after you and get called before you to go back, doesn't mean they forgot about you. They offer many tests and some are quicker than others. I was called back by a wonderful lady named Sonya. She made me feel very comfortable and talked me through step by step about my scan and what to expect during and after. She made sure I was steady on my feet before leaving and gave clear instructions for what to eat/drink and possible manageable side effects of the liquid I had to drink before testing. I highly recommend this office for quality customer service, patient care and efficient testing.

I had an appointment for an MRI on my knee and I have a spinal stimulator. I was told to make sure…read morethat the remote was fully charged and I did. However, when I got there and was finally able to go back for the MRI they told me that they needed the remote!?!? I told them that nobody told me to bring the remote just to have it fully charged. So, they couldn't do my MRI after waiting 1 1/2 hours. I rescheduled my MRI and brought the remote this time and I have been waiting another 1 1/2 hours and the waiting room is full and they're saying it's going to be at least another hour before I can be seen. I also have an order for an MRI on my back but I will NEVER come back here again. Absolute nightmare.

I had a breast biopsy at The Rose yesterday, and I cannot say enough wonderful things about my…read moreexperience. From the moment I arrived, Laura and Amy treated me with extraordinary kindness and professionalism. They explained every step of the procedure in detail, answered all of my questions, and made me feel completely at ease. The level of personal attention felt like the concierge-style care I experienced while living in Germany under a national healthcare system. Dr. Trevino was exceptional. He is not the kind of detached, assembly-line physician often associated with the for profit, high-volume American "healthcare" system. Dr. Trevino was warm, engaging, and genuinely present. Before and during the procedure, he put me at ease with music and his calm demeanor. We chatted naturally, making what could have been an intimidating experience feel surprisingly comfortable. Overall, Dr. Trevino is a delightful conversationalist who treats patients as people and not as numbers. I was so relaxed that I barely realized I was having a biopsy. Best of all, I experienced very little pain. This was one of the finest healthcare experiences I have ever had in the backwards "healthcare" system in the United States, and I was born and raised in the US. The compassion, respect, and patient-centered approach reminded me of the outstanding care I experienced in Europe, where the focus is on people, not profit. The Rose is truly a blessing. After Memorial Hermann estimated nearly $10,000 for my biopsy, The Rose's estimate was less than $700. Providing this level of care while making healthcare affordable is an extraordinary service to the community. Some of the negative reviews seem to expect concierge-level amenities on a community-clinic budget. My experience was quite the opposite. I encountered a team of skilled professionals who genuinely cared, communicated clearly, and treated me with dignity and compassion. Kudos to Dr. Trevino, Laura, Amy, and the entire staff. You transformed what could have been one a stressful morning into one marked by kindness, professionalism, and genuine human connection. Thank you for proving that outstanding healthcare can be both compassionate and affordable. I left feeling grateful, not demanding or nit picky, but deeply appreciative that organizations like The Rose exist and make high-quality healthcare accessible to everyday people.

I needed a mammogram but don't have insurance and don't qualify for free services. It cost me $235…read more Everyone was friendly and professional. This place is a Godsend for those of us that aren't fortunate enough to have health insurance.

Would rate them Less than a one. My husband was there for less than 2 weeks before he was…read moreunresponsive and rushed to hospital. They had one RN there , but not on weekends or Holidays. He and I both caught Covid there. One of the nurses there had mentioned to me she was just getting over Covid. They sent my husband for dialysis in Deer Park early in the morning but did not pack him a lunch or stay with him. I was going through skin cancer and could not be there. When I got to his room about 4 pm he was still not back and when he did arrive he was soaked in urine as the dialysis facility did not have anyone there to help him to bathroom. He also had sepsis when he got to hospital. He never completely recovered and passed away. Stay away from Sylvan.

At first the site looked and felt like this was the place for my family member. They start of right…read morewith all PT, OT, and speech therapist you name they have it BUT, its ONLY for about 4-6 weeks. then after that everything else fails. It's like they forgot how they got you in there in the first place..... Promises and reeling family members into that SHIT HOLE of a care facility. The don't care once you have signed all the paperwork, the already see dollar signs. My family member was in this place, and she was sick most of the time. No one would come after the call button not even her yelling for help. She laid in her own urine for 6 HOURS, and nobody checked on her until we the family members checked our cameras that we installed and found this out. That same night they dropped her in the shower, and she broke her shoulder. It was all downhill from here. She never really recovered from the fall. even after the fall NO physical therapy. She was in better shape before we had her admitted her into Sylvan Shores. Today we no longer have my family member with us after 2 months and if we would have known that this place would not be taken care of her like they said they would, we would have never put her in this place. And she still would have been with us. If you are thinking about putting your family member in this facility DO NOT!!!!!!! Horrible, Horrible, Horrible. Staff are all Liars and backstabbing people and try to cover things up like nothing happened. I will try to post some pictures. if you would like proof I have what you need. Look me up. 00000000000000000000000000000000 STARS Ruth Alarcon

I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Staff very friendly and facility was very clean. Had an arterial ultrasound and foot X-rays done in…read moreless than an hour.