I've been here a few times but this was hands down the best experience I've had here! I came to…read moredonate blood on my birthday and the process was super simple. From check-in till the time I finished was a 45 minute process. The staff here are so so kind! Everyone is super friendly and have great attitudes. My personal phlebotomist who took care of me today did a wonderful job at providing great service. She was friendly, kind, very attentive to me. They even made me a goodie bag for my birthday and I received a ticket to the Galveston Mardi Gras! Such a wonderful experience. I'll be sure to be back soon to donate!

The Westchase center is fantastic! I have been coming to this location for years - the staff is…read morealways professional, friendly and caring. You are quickly checked in, each chair has its own TV, and the snacks provided are great with lots of variety. Giving blood makes you feel good because you are truly saving lives! And, remember, there is no substitute for blood! Go online or call the Westchase Center on Westheimer today to make an appointment!

CSL Plasma has clean facilities and friendly staff, would recommend if you want to donate.read more

West Little York location. I was there in the morning and seriously I was very scared of the girl…read morewho was using the same gloves with every single person there; so I asked her not to touch me. As soon as I arrived to the spot were they drew blood, the first thing that she said to me was "what is wrong" in an aggressive tone. I replied that saying good morning , she kept asking me more than three times aggressively "what's wrong?" I tried to explain her about costumer service and she said "I don't care." My experience was horrible. The only professional person there is Josh, he is very respectful and kind. He is not like the others horrible workers there. I have decided for my health to never go back to that location.

The center Director is the best. He's very kind and…read morehelpful. He works in all facets of the business. He's a great guy.

I came to donate plasma on a few occasions to this location and what stuck out to me was the lack…read moreof professionalism from the workers and disorganization.

The sign outside the door says Kedplasma United States. Yet I was turned away by the center…read moremanager Tara West and diven multiple reasons of why I as a already established donor, could not donate at 2231 Southmore Ave. Pasadena, TX 77402. The main one was because I was just visiting in the United States. I have been donating with Kedplasma for sometime now and have always had a great experience, but never have I felt like an outcast, coming off the street like a criminal for trying to do my part by helping to save lives. Managerial training is needed.

New donor visit. Everyone that I came in contact with was…read morehelpful, knowledgeable, friendly, and professional. Sign-up, intake, and donation process all went smoothly. Place had a good vibe. I look forward to going back.

I've donated at several Gulf Coast Blood locations, but the Pasadena spot has quickly become my…read morego-to. It's quick, easy, and perfectly located on my way home from work which makes it almost impossible to use the "I don't have time" excuse. The team here is genuinely kind and attentive. From check-in to the chair, everyone made the process smooth and comfortable. On my most recent visit, I donated platelets for the first time at their request and it went great. They explained everything clearly, checked on me throughout, and made sure I was comfortable the whole time. Giving blood or platelets is such a simple thing to do that can make a huge difference for someone else. The Pasadena team makes it easy. If you've been thinking about donating, this is a great place to do it.

7/3/2026 I love the experience at this location Pasadena,…read moreFairmont. The entire staff is amazing and very supportive. I would like to say a special thank you to staff members Sharon and Jennifer who took great care of me during this donation. I highly recommend this location.

Excellent people highest technology nicest credits for donations via their online store 30 plus…read moreyears donating platelets 98 gallons

Everyone here is super nice and helpful. I checked in as a walk in and was in the pre room in 45…read moreseconds. After everything was done in the computer I almost immediately sat down and donated plasma. My dad recently had to get plasma and blood transfusions. They saved his life. I will continue to go donate for as long as I can.

The absolute worse experience I have ever had with this donor center. The manager Adriana &…read moreassistant manager Kimberly were extremely rude and unprofessional and broke HIPPA on many occasions. I am a hemochromatosis patient that has been going to this facility over 10 years and this last time I was treated like dirt. I am always nervous giving blood and they just validated my hesitations. That facility needs new management immediately. Nobody should ever be treated the way I was treated.

Wonderful facility! Clean, sanitary…read moreEveryone is incredibly professional AND so nice I am always nervous when donating blood because I have small crooked veins...we'll, zero pain...went so quickly that I will not be nervous next time Absolutely A+ staff!

Everyone here today was super accommodating. Nicole was my phlebotomist, she did a phenomenal job,…read moreas did the rest of the staff. I felt very well taken care of. Thank you!

Absolutely the worst. Huge failure! Employee more concerned leaving on time rather than people…read moredonating blood. They still had 2 hours before closing.

Wow!]! This staff member just hung up on me because I asked them to consider the people that come…read morethere, just to find out they closed, without any information, to anyone, on a Friday!)! These people know the donors, depend on the money, they receive for selling their blood but DO NOT CARE!! They are like demons, that love living off the blood of the poor!!

I called to see if they were expecting new donors they said yes so I drove down an when I showed up…read morethey said they weren't excepting new donors Lame if you don't want to work just stay home

I've been coming to this location for years, had some issues here & there! I'm provoked today!!!!I…read morefeel like some of the Staff are Super unprofessional with attitudes towards the donors!!! Just my luck to have some new phlebotomist training on me! Set up took forever, they put a raggedy DEFECTIVE BP cuff on me!!! Machine kept stopping over 5 times! They final trouble shoot then another ISSUE, I had NO FLOW, needle had to be readjusted! No one APOLOGIZED for my INCONVENIENCE! 2 donors set up in my section after me left way before me!!!! They definitely play in your face then gossip & laugh about it!!!!:-(

The only thing "positive" about this place is the attitude the staff gives you while you sit and…read morewait forever. The wait times are ridiculous, and nobody communicates anything. Staff is too busy laughing and chatting with each other to actually help people. Completely disorganized, unprofessional, and clearly not concerned with anyone's time. Don't waste yours here.