We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

Ian took care of my plasma now for the second time. He was friendly and he remembered me and…read morechecked on me from time to time Thank you Ian. Also as I was checking out Asha took my scheduled next appointment she was so friendly as well. Thank you Asha

This place has the worst staff and treat potential new donors like CRAP!!!! Everyone from front…read moredesk workers, fake nurses, so called Managers are ignorant acting & unprofessional! The nurses who prescreen donors play favorites! Some are obviously Racist as well towards melanin skin tone donors. They play ratchet loud rap music with offensive profanity in the lyrics. They stand around rolling their eyes, gossiping about donors and potential new ones. They don't even deserve 1 star!!!! I recommend GRIFOLS BIOMAT PLASMA CENTERS! Not perfect but EXTRAORDINARY & leaps and bounds above this trash establishment!

Amalia was excellent! ...and I got to see Marisol, again! What a great experience today! Schedule…read moreyour donation here, they treat you right with the utmost care.

The one I visited was at 11811 Fm 1960 West and they were awesome. Thank you Kimberley and Ann for…read moreyour professionalism and caring spirit!

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.

I had a great day at BioLife today. My technician Eileen was super awesome and knew what she was…read moredoing. The whole team was great. They processed me quick and got me in and out in just a little over 1 hour. The place was clean and everyone was friendly.

This place is very unprofessional, workers guessing where veins are and management is very…read moreunhelpful and unresponsive. No one answers the phone and workers legit just stand around yapping instead of sticking/disconnecting people like it social hour. There are much better places to donate that pay more nearby.

tl;dr - this is the most expensive way I've found to give your blood to someone who may or may not…read morebe a medical professional. The Yelp Deal: If you purchase this Yelp deal, you are only getting $10 off. It is NOT paying for a treatment. You will be charged another $99 when you go (total charge of $189 for a service that is normally $199). Also, double check the 5-star reviews - most are more than two years old and posted by people with few friends and even fewer reviews. Booking online: As soon as you book online via their website, you'll receive a phone call from someone confirming the appointment and asking if you have any questions. Keep in mind that the website does not mention how much services are going to cost unless you pre-pay with PayPal. So, I booked online with the pay later option then got the Yelp deal thinking I was covered for the treatment. Cost of the treatment is not a question I would have thought to ask the person confirming my appointment. Check in: You fill out some paper work and sign a few documents. Nothing too terrible or time consuming. Keep in mind that I arrived at my appointment 30 mins early and got into the room 10 mins early. At no time during the check-in process was I told how long the treatment would take but based on my research online, I had planned about 30 minutes. Consultation: Courtney took me to a private room and because I thought I was talking to a medical professional on my first visit, I went into a quick recap of what I was hoping to accomplish with these treatments. Courtney was overwhelmed by more than, "I'll take the vitamin bag" and called in Kirk to talk to me and to make me a custom bag. STOP SCANNING - THIS PART IS IMPORTANT: At this point in the visit, it still hasn't occurred to me how easily I'm convinced that people wearing scrubs are medical professionals and now that I think about it, at no point in this process was anyone referred to as a Doctor. Blood work: You sign a document that says you understand that blood work needs to be done prior to IV Treatment but the fact that they don't tell you what they're checking for (besides blood count) makes me very, very uncomfortable. They have your blood by your consent and you have no idea what they're going to do with it or who they are going to send it to. My anxiety takes me to a place where my blood results are now going to be sold with my credit score on the dark web or used in some sort of cloning experiment funded by ancestry.com. Seriously, I just gave them my blood with absolutely no follow up questions? I'm an idiot. The treatment: Courtney brings in a bag of yellow fluid and tells me that the chair I'm sitting in can recline if I want it to. I confirm that it should take about 30 mins and he says, "maybe 45." BTW, it took my bag an hour to drain. He checked on me a couple of times but only offered me a call button at the end of my treatment... to let him know when the bag was empty. If you decide to do this, please remember to ask for a blanket beforehand. I didn't realize how cold the fluids would be going into your body and of course that temperature is going to end up throughout your entire body. They did not offer a blanket or water or anything except the Counting Crows Pandora channel to listen to while I was in the room. An hour of the Counting Crows channel on Pandora. Please remember to bring your headphones. Check out: When I complained about the wait time, the new admin at the front desk told me to ask for the short bag next time. Seriously? Next time? Why wasn't that an option given to me THE FIRST TIME?! For those of you still convinced you want to do this, please (for me), ask for a blanket and the short bag. And if you could find out what they're doing with our blood, that would be fantastic. Also, she didn't know how to ring up the Yelp deal because I'm apparently the only person who has ever fallen for it. I arrived 30 mins early and was there for an hour and 40 mins in the middle of my work day. Considering their hours of operation, the cost, and the wait time - this is clearly not a service targeted to anyone who works regular business hours or (let's face it) even works at all. If this review saves one person $199... I'll feel way better than I did after this treatment. Let's talk about how I feel: Like someone who wasted money paying the tab for someone they just spent two unproductive hours with and who they are never going to call again. And two hours later, my urine is the same color as the fluid they had in the bag. Coincidence? Bonus: While I was impressed (and maybe a little hurt) that they didn't try to upsell me to anything else they were selling in the building (Lipo, Saxenda, Botox), I do feel like they are missing a HUGE marketing opportunity by not offering a Super Soldier discount - a bag a week for only $10,000 (That's a savings of $348)!

It's better off you go somewhere else. If you decided to come here for any reason please write down…read moreexactly the price and what you want. This my our experience. my niece got a major dental surgery and not able to eat solid food for a few days and feeling a little fatigue. She has fast metabolism and usually consumed a lot of food but not being able to eat solid food for a few days making her tired and lost some weight. We are hoping the Myers IV will help with her energy and recovery. We call in to check if we can come in that day and the price of the IV. We was told there are 2 types of Myers Cocktail IV , 1) $150 @) $199. I drove my niece there and decided to also get the IV while waiting for her, I ask about the Glutathine IV and was told there are 2 options 1) $199 and $250. We told the staff my niece with go for $150 option and I would go for $199. After we were done My niece was charged $199 and I was charged $275. We were both shocked. We ask them again and they told us these are the prices for what we got. We were not in a mood for argue with the staff. We paid and left. There is no price chart in this office or on the website so it hard to argue with them. I felt confident that I didn't ask for $275 option b/c in my mind my budget was under $200. However, I will give them the benefit of the doubt that there might be a misunderstanding or miscommunication between us and the office. But at the end we had to pay for more than what we were quoted for. That did not sit well with us. If you decided to give this place a try for whatever reason, make sure to write down the price and the services they quoted you for. The staff was nice and friendly, it hard for me to know who is responsible for this shady transaction, did they follow the business owner instruction? or was it their way of doing business. Why waste your money and have to deal with this. We will never come back here again.

I forgot to post a pic.,so here it is. If you see this building, you are in the right place.read more

Waste of time. Twice in the last 4 weeks I've brought kids here and had to bring them back to their…read moreregular doctors to get the right diagnosis and or treatment. The first child had an ear infection and it was diagnosed as TMJ and we were told to bring him to a dentist? The second was not any better prescribing over the counter cough medicine for a sick kid. Turns out he also had an ear infection but instead of treating that we were advised we needed an EKG? If you are bringing a sick child to a doctor on a weekend you are looking for help. This was not very helpful in either instance. We will find a new provider for emergencies

I just wanted to take a moment to recognize a few shining stars who truly made my day and an…read morealready stressful situation a little easier to handle. My spouse had surgery today, so I had to wake up extremely early. No coffee, I forgot my headphones at home, forgot to comb my hair, and honestly, to say I was overwhelmed would be an understatement. On top of everything, there was some miscommunication and I needed a little clarification. But Abby in Recovery/PACU, Nolan, Maggie, and Zach all went above and beyond and completely changed the direction of my day. Abby, I had the opportunity to watch you in your element, multitasking while also being on the phone with my doctor's office, trying to figure out my situation and make things easier for me. You were incredibly sweet, patient, and kind. And I have to mention those beautiful sisterlocks! You are definitely the woman for the job! Nolan, if you need someone to help you find your way, locate something, or get where you need to go, he is super persistent and helpful. Thank you so much for your kindness and willingness to assist. Maggie, your cheerful personality and laughter truly made my day brighter. I watched you go from room to room, spreading joy while providing reassurance, guidance, and kindness. You even made sure to share a joke with each patient. Your warm smile and positive energy made a real difference. And Zach, you took such great care of us as well. From walking me to the waiting room and making sure I didn't get lost in the halls, to helping me when I went to retrieve my car you were there every step of the way. When I finally got to the front, Zach was already there waiting with my wife and a wheelchair. Then, just as I was about to pull off, my phone rang. It was Superwoman Maggie calling to let me know I had accidentally left my sweater behind! Not only did she remember the color, but she accurately described the sweater. And without hesitation, Zach volunteered to go back inside, retrieve it, and bring it out to my vehicle so I wouldn't have to walk all the way back inside. Imagine working an 8-12 hour shift, knowing you're still at the beginning of your day, and choosing to continue going above and beyond for a patient and their family. That kind of kindness means more than people realize. I truly hope these amazing individuals receive the recognition they deserve. They made me, as the family member of the patient, feel welcomed, cared for, and respected. And an extra-special KUDOS to Abby for running such a wonderful team. It takes a great leader to teach, guide, and lead a team by example and it shows. Thank you, Abby, Nolan, Maggie, and Zach, for making an incredibly stressful day so much better. HCA Houston Healthcare Northwest, you have truly come such a long way, and I am genuinely proud to see the growth. Sometimes it's the smallest acts of kindness that people remember the longest. Today, these four people reminded me of that.

This place is HORRIBLE!!!…read more Seriously, I took my spouse here due to the recommendation of urgent care doctor at CareNow on Barker Cypress( beware) He stated he checked him in already and we wouldn't have to wait (lies). The name he gave as a reference no one in the ER knew that person (smh). Blood pressure was 191/137 and all we kept hearing was that it was bad for his BP to be that elevated but yet they did NOTHING to bring it down. First excuse was don't want to take it down to fast but after a full day there BP still sitting at 191/132. HCA is a complete failure of an hospital, they allowed him to lay there with a fever and high BP without given him proper treatment. How are you a care facility and allow someone to suffer just to run his insurance up. Took blood seven times and only gave us one result and when I asked the nurse she pulled up his chart after the fourth test and there were only the first results and even she said that was "strange". When LAB came back she stopped the lady from drawing asking for results and orders for all the lab work. (???) I asked the next shift about his labs, and the infection they claimed they were treating, NOTHING. I was told they were texting the NP to come speak to us but she never responded to them. How unprofessional and uncaring is that. He was given his sixth round of Hydralazine (10) which has done nothing for his BP. Finally at 9 am 9/9/26, day two of us at HCA with his BP in double three digits, he was given 50 mg of Losartan which helped a little but only took him to 161/92. There was no follow up after four hours. The time it took me to go to my Dr appointment in Spring. I called several times after I left and only person came in was the lab again (??) and we still haven't gotten any results from the last 8 draws. When I arrived back and entered into his room, he was sitting in the chair with a distress look saying the girl just took BP 191/120 and fever of 111 but she said she couldn't give him anything and she had to text the NP who never answered the last text about his labs and stool sample. He was hot and clammy at touch and said he was miserable. Seeing him like this, I requested that they unhook him and took him to a REAL hospital up 290, The Methodist. Within 15 minutes he had Clonidine and another medicine to help bring his BP down. The ER staff were very polite, professional and took the time to discuss the process and procedures with us. I wish I would have made this decision before EVER stepping foot into HCA hospital. The only reason I gave one star is because it was one nurse in that whole hospital that had integrity and when I asked her about his BP, she took one look and said he should have been given Clonidine. But by that time, I was not able to allow the unethical practices of the doctors and NP's before her to continue to play with his health any longer. This is a hospital where people go to seek help not to be used for their insurance and I felt that they played Russian Roulette with my spouse's life. They kept saying his BP was dangerously high and it could damage his organs but failed to treat him with ethical and professional care. Instead they played with his health and did barely minimal in order to prolong his stay and charge is insurance. If Methodist was not an option, I would rather go to Ben Taub before I ever go to a HCA facility again. I work in one of the largest healthcare systems in Harris County and I gave the benefit of the doubt when referred to HCA, but NEVER EVER again. All I saw was unethical practices, breach of HIPPA laws and my love one's health came second to people who took oaths to serve the needs of others in their illness. I guess ethical standards are not a required to practice at HCA Hospitals.