We had schedule and appointment at 2 we call and everything we drive 30 mint and we get there exact…read moreat 2 and they told us that they can take us in !

This place is good. The staff are nice but not stuffy, it's about as cool and casual as a place…read morelike this can be. One thing they're not casual about, though, is hygiene and safety! They're always cleaning stuff, changing things out, I'm not a medical professional but in my amateur opinion they seem to have a very high standard of care with regard to keeping patients safe. Good technique too, they never take more than one try to get the needle in the right place and so far I've only bruised up once out of the dozens of times I've been here.

I started to go there to support I just did my second plasma. This place is amazing I will not go…read moreanywhere else.

This place has the worst staff and treat potential new donors like CRAP!!!! Everyone from front…read moredesk workers, fake nurses, so called Managers are ignorant acting & unprofessional! The nurses who prescreen donors play favorites! Some are obviously Racist as well towards melanin skin tone donors. They play ratchet loud rap music with offensive profanity in the lyrics. They stand around rolling their eyes, gossiping about donors and potential new ones. They don't even deserve 1 star!!!! I recommend GRIFOLS BIOMAT PLASMA CENTERS! Not perfect but EXTRAORDINARY & leaps and bounds above this trash establishment!

Amalia was excellent! ...and I got to see Marisol, again! What a great experience today! Schedule…read moreyour donation here, they treat you right with the utmost care.

The one I visited was at 11811 Fm 1960 West and they were awesome. Thank you Kimberley and Ann for…read moreyour professionalism and caring spirit!

The staff was kind, attentive and polite. The whole experience was a breeze. The quality of care is…read moretop notch.

I usually donate every month. Came here for the first time and got an infiltrated vein...I'm not…read moresure why. Never happened before.

I had a great day at BioLife today. My technician Eileen was super awesome and knew what she was…read moredoing. The whole team was great. They processed me quick and got me in and out in just a little over 1 hour. The place was clean and everyone was friendly.

This place is very unprofessional, workers guessing where veins are and management is very…read moreunhelpful and unresponsive. No one answers the phone and workers legit just stand around yapping instead of sticking/disconnecting people like it social hour. There are much better places to donate that pay more nearby.

tl;dr - this is the most expensive way I've found to give your blood to someone who may or may not…read morebe a medical professional. The Yelp Deal: If you purchase this Yelp deal, you are only getting $10 off. It is NOT paying for a treatment. You will be charged another $99 when you go (total charge of $189 for a service that is normally $199). Also, double check the 5-star reviews - most are more than two years old and posted by people with few friends and even fewer reviews. Booking online: As soon as you book online via their website, you'll receive a phone call from someone confirming the appointment and asking if you have any questions. Keep in mind that the website does not mention how much services are going to cost unless you pre-pay with PayPal. So, I booked online with the pay later option then got the Yelp deal thinking I was covered for the treatment. Cost of the treatment is not a question I would have thought to ask the person confirming my appointment. Check in: You fill out some paper work and sign a few documents. Nothing too terrible or time consuming. Keep in mind that I arrived at my appointment 30 mins early and got into the room 10 mins early. At no time during the check-in process was I told how long the treatment would take but based on my research online, I had planned about 30 minutes. Consultation: Courtney took me to a private room and because I thought I was talking to a medical professional on my first visit, I went into a quick recap of what I was hoping to accomplish with these treatments. Courtney was overwhelmed by more than, "I'll take the vitamin bag" and called in Kirk to talk to me and to make me a custom bag. STOP SCANNING - THIS PART IS IMPORTANT: At this point in the visit, it still hasn't occurred to me how easily I'm convinced that people wearing scrubs are medical professionals and now that I think about it, at no point in this process was anyone referred to as a Doctor. Blood work: You sign a document that says you understand that blood work needs to be done prior to IV Treatment but the fact that they don't tell you what they're checking for (besides blood count) makes me very, very uncomfortable. They have your blood by your consent and you have no idea what they're going to do with it or who they are going to send it to. My anxiety takes me to a place where my blood results are now going to be sold with my credit score on the dark web or used in some sort of cloning experiment funded by ancestry.com. Seriously, I just gave them my blood with absolutely no follow up questions? I'm an idiot. The treatment: Courtney brings in a bag of yellow fluid and tells me that the chair I'm sitting in can recline if I want it to. I confirm that it should take about 30 mins and he says, "maybe 45." BTW, it took my bag an hour to drain. He checked on me a couple of times but only offered me a call button at the end of my treatment... to let him know when the bag was empty. If you decide to do this, please remember to ask for a blanket beforehand. I didn't realize how cold the fluids would be going into your body and of course that temperature is going to end up throughout your entire body. They did not offer a blanket or water or anything except the Counting Crows Pandora channel to listen to while I was in the room. An hour of the Counting Crows channel on Pandora. Please remember to bring your headphones. Check out: When I complained about the wait time, the new admin at the front desk told me to ask for the short bag next time. Seriously? Next time? Why wasn't that an option given to me THE FIRST TIME?! For those of you still convinced you want to do this, please (for me), ask for a blanket and the short bag. And if you could find out what they're doing with our blood, that would be fantastic. Also, she didn't know how to ring up the Yelp deal because I'm apparently the only person who has ever fallen for it. I arrived 30 mins early and was there for an hour and 40 mins in the middle of my work day. Considering their hours of operation, the cost, and the wait time - this is clearly not a service targeted to anyone who works regular business hours or (let's face it) even works at all. If this review saves one person $199... I'll feel way better than I did after this treatment. Let's talk about how I feel: Like someone who wasted money paying the tab for someone they just spent two unproductive hours with and who they are never going to call again. And two hours later, my urine is the same color as the fluid they had in the bag. Coincidence? Bonus: While I was impressed (and maybe a little hurt) that they didn't try to upsell me to anything else they were selling in the building (Lipo, Saxenda, Botox), I do feel like they are missing a HUGE marketing opportunity by not offering a Super Soldier discount - a bag a week for only $10,000 (That's a savings of $348)!

It's better off you go somewhere else. If you decided to come here for any reason please write down…read moreexactly the price and what you want. This my our experience. my niece got a major dental surgery and not able to eat solid food for a few days and feeling a little fatigue. She has fast metabolism and usually consumed a lot of food but not being able to eat solid food for a few days making her tired and lost some weight. We are hoping the Myers IV will help with her energy and recovery. We call in to check if we can come in that day and the price of the IV. We was told there are 2 types of Myers Cocktail IV , 1) $150 @) $199. I drove my niece there and decided to also get the IV while waiting for her, I ask about the Glutathine IV and was told there are 2 options 1) $199 and $250. We told the staff my niece with go for $150 option and I would go for $199. After we were done My niece was charged $199 and I was charged $275. We were both shocked. We ask them again and they told us these are the prices for what we got. We were not in a mood for argue with the staff. We paid and left. There is no price chart in this office or on the website so it hard to argue with them. I felt confident that I didn't ask for $275 option b/c in my mind my budget was under $200. However, I will give them the benefit of the doubt that there might be a misunderstanding or miscommunication between us and the office. But at the end we had to pay for more than what we were quoted for. That did not sit well with us. If you decided to give this place a try for whatever reason, make sure to write down the price and the services they quoted you for. The staff was nice and friendly, it hard for me to know who is responsible for this shady transaction, did they follow the business owner instruction? or was it their way of doing business. Why waste your money and have to deal with this. We will never come back here again.

I forgot to post a pic.,so here it is. If you see this building, you are in the right place.read more

Waste of time. Twice in the last 4 weeks I've brought kids here and had to bring them back to their…read moreregular doctors to get the right diagnosis and or treatment. The first child had an ear infection and it was diagnosed as TMJ and we were told to bring him to a dentist? The second was not any better prescribing over the counter cough medicine for a sick kid. Turns out he also had an ear infection but instead of treating that we were advised we needed an EKG? If you are bringing a sick child to a doctor on a weekend you are looking for help. This was not very helpful in either instance. We will find a new provider for emergencies

Horrible communication between family and hospital in order to find out status. My mom was there…read morefor 2 weeks and it was a struggle to get information. Sometimes taking 2 days before Dr called back. Different nurse every day made it harder. Can't leave a message on caseworker voicemails as it disconnects the call. They did not move my mom enough in the bed and she has horrible bed sores now. We kept getting different info on her status from different doctors - they apparently don't talk to each other. One one issue, thyroid, we were told she would need to come back as an outpatient and have a biopsy done on it. What? She's already there. Then, another doctor says she needs to have it drained. She was so weak and could not use her hands/arms to try and feed herself. They would leave the food in the room and sometimes did not come back to try and feed her. There's so much more to this story that I can't list it all here from a 2-week experience. I can only say that they may be close to the house, but we will never send our parents there again!

I've been here for 3 hours waiting to be seen. In extreme pain just for them to tell me what I told…read morethem what wrong with me. Then waited another 30 mins to be discharged